I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.

It doesn't make sense that, when requesting an insurance quote, Kcal requires me to send them my…read morecurrent policy and the quote.

I've been trying to contact the broker Alejandra R. that I signed up with & I keep getting the run…read morearound! She doesn't even respond to the number she originally texted me from for pictures... The business number printed on the paperwork is invalid & this is beginning to feel like a SHADY transaction!! Upon paying for my policy I was charged 630$ however I was never given a receipt & looking at my paperwork I understand why!! The paperwork is claiming I only paid $304.38 sooo what happened to the remaining $325.62?!?!? I was NEVER told about a broker fee! I was explained the full amount was for the down and first month yet my paperwork shows I only paid $304?!! Can I have someone explain where the rest of my money went?!? Seems like stealing from your clients is the business you're running.

They give you quotes that are way too high and not even affordable and since it's an agency, they…read moremake money off of you. I wouldn't recommend putting your number or email address because they blow up your phone after that.. so no, I did not receive the great service.

Worst insurance your rates keep on going up every month plus they keep back dating the payments so…read moreyou'll be cover less days. The location I'm talking about is in the north gate in la puente. Horrible service!

No matter where you go for Mapre Insur you will find claims problems and poor customer service…read more Mapre is the worse ever. They double collect and do not refund . Buy insurance from them and join the nightmare.

The worst agent I've had. They never picked up the phone. Even if they did they would put you on…read morehold for a long time. The staff were not knowledgeable either. I switched to another agent who is much more attentive n knowledgeable.

I've been a member with Allstate for quite some time now, and while it's been a bit tricky to get…read moreahold of someone at times, when I had an accident, they were quick to respond and extremely helpful. Today, I had the pleasure of speaking with Emma, and she truly went above and beyond. I had a few questions about my policy, and Emma took the time to answer everything in detail, giving me a much clearer understanding of what I'm actually paying for. As someone who isn't very familiar with these things, especially being a woman, I really appreciated how calm and clear she was when explaining everything to me. Thanks again, Emma, for your outstanding help!

Insured 3 of our vehicles through Ms. Solis. Good coverage at a reasonable price. I'm happy she is…read morein our neighborhood .

Hi, If you need car insurance Solis is the place. The quality of service Veronica & her associates…read moregives is beyond excellent. Superb customer service. I've been with her 1.5 yrs and my adult son as well and we are very happy and impressed with her services. She goes beyond to help and very quickly shall I say. My full coverage on my vehicles is hands down the lowest price I've ever had. She makes the process go smoothly. She deserves this honest review. So go on down and get yourself some insurance!

Oir insurance Adjuster listened and communicated with us based on our needs and concerns. Her name…read moreis Haley H. We like her so much

Promp helpfully and respect is what I needed Maria our claims adjuster was on top of everything the…read moreexperience was easy and my claim and vehicle repairs were fast thank you.

Judith was very professional and answered all my questions clearly and promptly. She even went the…read moreextra mile to check up on me to see if there was anything else she could help me with later on in the day, which I appreciated. All in all I am very pleased with her customer service.

Appreciate Lisa give a very professional help to customer she is truly likes help people and she…read moreis very experienced.

Marty was the absolute best. After calling many insurance agencies online I decided to walk into…read morehis office and not only was he able to help me much faster but he was able to get me the lowest rate

Daniel and Marty are amazing !! Extremely helpful !!!…read moreBeen doing business with them for about 10 years now Won't go anywhere else

I had a difficult time finding car insurance on my own, and Stephen made finding it quick and easy…read more I was able to get car insurance over the phone at a great price. I will definitely come back again for any of my insurance needs. He was very patient and easy-going. Very pleasant to talk to about what I needed.

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.

I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

Tiffany helped me to reduce my auto insurance to almost 50% in comparison to my previous one. She…read moreis super helpful and follow up to ensure that I have a good experience with her company. Recommended!