Rat Infestation, Health Violations & Suspicious Review Patterns…read more This facility is a health hazard. Upon accessing my storage unit, I discovered a severe rat infestation -- rat feces, rat urine, and dead rats blanketing the interior. The rodents had chewed through nearly every box I owned. This was not an isolated incident; the volume of damage makes clear this had been ongoing for an extended period. What is equally unacceptable is the facility's complete failure to notify tenants. Management was clearly aware of the problem -- other reviews confirm this -- yet made no attempt to contact affected customers, acknowledge the situation, or offer any path to resolution. That is not a lapse in communication. That is a deliberate choice. I have formally reported this facility to the County Department of Environmental Health and the City Licensing Department (DHS). Anyone with property stored here should consider doing the same. To anyone considering this facility: The negative reviews -- particularly those citing safety hazards and facility conditions -- are accurate. I can verify this firsthand. Store your belongings here at your own risk.

Rats and feces urine in every unit I have bought in storage auction. There's even mummified rats…read moreunder all the stuff after there eat holes in all your plastic stuff . Urine everywhere on mattresses furniture. The manager is also shady and very unprofessional. She lets people pay for their units after they were auctioned. No wonder they only accept cash haha Good luck ladies in DHS . Especially with those attitudes heh

We were sooo lucky to have found a new place to store our motor home. Alex & Cheryl have been so…read moreresponsive with our questions. We feel our motor home is safe storing here and have never had any issues in the 2 + years of storage! You couldn't find a better place so close to where we live! Couldn't be happier

We were sooo lucky to have found a new place to store food truck trailer . Alex & Cheryl have been…read moreso responsive with our questions. We feel safe that our food truck mobile is safe there and have never had any problems with the parking. good service thank you to Alex and its always clean

This is a fabulous storage unit location. It is so easy to access. it is completely secure and well…read moremaintained. the storage units are the perfect size. I can't believe how convenient it has been. I highly recommend!

From the owner: With security cameras, lights, new fences, security gate, and new high tech door locks, Joshua Tree…read moreSelf Storage is your new favorite facility aimed at keeping your special belongings safe.

good place fair price like it will keep…read morecoming here for business good place fair price like it will keep coming here for business

The facility is so well maintained and super clean!!!! The staff was amazingly helpful with…read moreevery step from doing all the paperwork to guiding my boat in its spot!!

Try to call them many times when I was out of State they never pick up the phone, sometime the call…read morego to another storage place. I have a friend that clean the storage area and the lady say I didn't pay in January, that I dispute my payment from the bank, I did but the payment still gone throw, that mean I already pay in January a friend went to clean the storage and also pay again for January, I have proof they take the money from the bank. If you going to used this storage pay in cash , they would take money out of your card without permission.

Getting a storage space was quick, easy, and a lock is included. The manager is super nice and…read morehelpful. Love that they are all drive-up spaces. Unit was very clean and there are many security cameras I didn't want to take off a star for this, but there no lighting in the individual spaces (at least the small ones), so bring a headlamp, or I'll often flip my car around and use my headlights.

First time renter of a storage unit and went with Butterfield Ranch Self Storage, I was able to…read morerent it online, went into to complete the paperwork, Kammie helped me she was friendly and very professional. The prices are reasonable and I was very impressed with the security level. I highly recommend.

Dakota in particular was super helpful and Kammie was also really sweet! They made the signing up…read moreand move in process super easy!

The storage facility was clean and mostly secure. The quality was ok. I did not care for the price…read moreincreases though. However Holly and Layna were very cordial and professional anytime i would call or visit the facility.

Easy sign up, handy location, clean and easy to access with just a phone app. I was a tenant for…read moreprobably 6 months and never once did I have to talk to a person - Super convenient.

We had a great experience at Silverhawk Self Storage! Rebecca was incredibly helpful and took the…read moretime to provide us with all the information we needed to choose the right storage unit. She was friendly, knowledgeable, and made the entire process easy and stress-free. Everyone we interacted with was welcoming and professional, and the facility was clean and well-maintained. We highly recommend Silverhawk Self Storage and truly appreciate the excellent customer service!

Only started renting a space from this company, but so far they have been very helpful and…read morecommunicative.