I am extremely happy and grateful for the help I received from Servpro of Tracy with mitigation,…read moremold removal, and reconstruction. Dealing with property damage is stressful, but they took care of all the documentation with my insurance and answered every single query I had, guiding me through the entire process. Initially, my insurance denied the claim, but thanks to Servpro's strong documentation and evidence, they successfully got my claim approved! A special thank you to Manager Indy Mahal, who is a truly great person with a lot of patience and a friendly demeanor. Throughout the rebuild, their team was incredible, helping me choose the right products for my home and easily accommodating our design changes--even entertaining last-minute requests without any issues. If you need a reliable, professional, and supportive team to restore your home, I cannot recommend Servpro of Tracy and Indy enough. Thank you for making a difficult situation so much easier!

Servpro's team was a joy to work with. Excellent communication at every stage, and great at…read morecollaborating with our insurance adjuster on coverage before beginning each stage of the project. For the first stage of the project, which was an emergency flood in our garage, they arrived at lightning speed and got things under control immediately. Outstanding work and customer service.

I got my air ducts cleaned because my son is auto immune. Had a Bone Marrow Transplant. I didnt…read morecare for price, I cared for quality and coit had been recommended by a few people and had good reviews. The service ended up being within my budget and Thomas did an outstanding job. He explained step by step what he was doing and showed me issues i have in my ducts outside of the service and tried to do what he could to improve it. And gave me ideas on how to handle it. Overall im happy and feeling comfortable with my son coming home and not having to worry about the air in my home...

If I could give Coit thousands of stars, I would!…read more We went through an extremely difficult scabies outbreak that lasted several months. It all started after my dad contracted it in his nursing home and unknowingly passed it to us. Tragically, he passed away last Christmas Eve, and we thought the problem was resolved. I'm an RN and understand how serious scabies can be once it's in your home, but my mom and brother hadn't told me they were still itching. So basically, scabies had been silently breeding and festering in our home for months. I called a few cleaning companies, but none of them had any knowledge about scabies--until I reached out to Coit in Modesto. Sean Graf, their cleaning consultant, knew exactly what to do and came out the same day to help. He was incredibly knowledgeable, professional, and compassionate. He walked us through every step, answered all of our questions, and gave us a great price. My elderly mom is very stubborn--nobody tells her what to do (lol)--but Sean managed to explain everything to her in such a kind and convincing way that even she listened! Shortly after, technicians Nate Graf and Rob Taylor came out and did an amazing job. They didn't just help us eradicate the scabies--they worked tirelessly to clean wine stains off mattresses and made our 30-year-old country carpet look brand new. And trust me, we live way out in the country--it's not easy work! Thank you so much, Coit! You've earned customers for life. Great people, incredible service, and a truly rare business these days.

***UPDATE as of 7/13/26 10 DAYS+ $0 has been received from this company. I thought I would update…read moremy review due to company's response on this post. The company has since came out to fix part of the damage that they caused. We have since worked with another vendor through our home insurance to find that actual leak which was within the shower. The water damage cause has been shown to us and proved through reading with a meter and pictures have been provided where the water is leaking down along our tub out to the specific area of the carpet in our room. It is further confirmed that rainbow restoration immediately assumed the leak was in the wall adjacent to the Carpet. That is when they hammered into the 2 x 4 to check for moisture and punctured that pipe. The water continued to leak after they fixed the damage they caused which led us to finding the actual leak through a very thorough assessment by another company. I will not be changing my review. Unfortunately, through the very poor assessment and not checking that the leak had resolved. We had to move forward with having our Carpet and baseboards fully replaced only to find out that they had only fixed a leak that they created and not the source of the moisture. The source of the moisture runs from the shower throughout the enclosure down the tub line directly to the spot that they took out a chunk of my wall, where we also had to have drywall repaired. Please consider this company and standby during visits to the home. The tech that assisted us was of great integrity and very apologetic for this mistake. It was the management who tried to blame us and say they must have punctured a very rare part of the pipe and made a previous issue larger. We have since proven that to be a lie. *** we also never asked for reimbursement for mold, remediation or anything like that. We asked for reimbursement for displacing our family during Father's Day weekend due to negligence. We did not have a leak issue where we had to move out of the home and shut off the water prior to being serviced by your company. We are actually still dealing with the issue and the leak and the water does not need to be shut off we just do not need to run that shower to stop the water from running. We asked the company to make things right. We ask them to pay for the cost of displacing our family for multiple days into a hotel, the cost of repairing the drywall that they damaged and the pipe that they damaged. We had no issues addressing a moisture situation that was not caused by their company. Please let me know if there is anyone who can get in touch within this company. We have since been displaced from our home after having a tech come out and are in a hotel. Our dog has been in 100 degree weather and the GM first refused ownership when even the tech apologized for the mistake of damaging a pipe and water spewing out. He then reached out appearing to attempt to rectify only to not respond for another night. Please reach out to me if you're in management in Rainbow Restoration and are not Param. I would note the tech that came out was honest, kind, and accepting full responsibility. Erik also came and was very helpful and understood the tech made an error. During Param's conversation on the phone with me he admitted this is rare and he should've went into a 2x4. Our homeowners insurance sent out a plumber to review who said the fracture on the pipe was not companies response on this post to wear in tear but deliberate puncture by force. Everyone is in agreement the tech made a mistake. However, Param is unwilling to accept this is a separate issue from the preexisting issue we called about. The house was not unlivable and we were not displaced prior to working with Rainbow Restoration. The plumber Param sent to my house stated he couldn't find another leak so the tech "probably" punctured the same exact (rare) pipe in the same exact spot there was a leak cause water to spew out and create an emergency situation. We are only seeking for the company to rectify the new problem they have created so our family can move back into our home.

Really great company they did an amazing job and they did everything really fast . I really…read morerecommend them.

Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

Brian was super helpful in walking me through the mitigation process. He was thorough in his…read moreapproach. Highest 5 star rating.

Lupita is such an awesome real estate agent and person! Her personality and attitude is so…read morepositive that it makes you feel warm inside. Contact her for all the services you need because you goes above and beyond! She's an asset to her company and a pleasure to talk with.

The 2 man crew was efficient and friendly. They were at our home for about 2.5 hours. They spread…read morewater absorbing material on a wet around in our crawl space underneath a broken a broken pipe. The charge was $3275, which seemed very high though. The day before, their job manager came to our home for a bid, and he was pleasant to deal with.

We have used this company for 29yrs and have always been pleased. Michael takes pride in his work…read more He wants to see the same results you do. Every time I've called he's been right there to help. I've referred him to others & my clients have been very pleased as well. He's very professional quick and thorough. Don't hesitate to use this professional carpet cleaner !!! 5 stars

Michael did an awesome job on my carpet it was very dirty with lots of spots that I did not think…read morewould come up along with urine from my previous dogs which Michael got up. Looked like with ease but it wasn't and Michael took his time put in the elbow grease that was needed to get my carpet looking like new again. Thank you guarantee cleaners for doing such a phenomenal job. I have before and after so if anyone wants their carpet professionally cleaned without the upcharge or the bspr that comes with some businesses try guarantee cleaners Michael is upfront with what is to be expected out of your carpet and won't up charge. This photo was before it won't let me put up an after. My carpet looks new after Michael was done

Overall good experience! We did walk in shower, new custom vanity, recessed lighting as well as…read moresconces all on dimmers, New mirror. Had a few issues that was quickly corrected. Bathroom is Beautiful as well as very functional for my senior hubby and my senior self! Make sure your wants are made clear and in contract. Kitchen next..

Needed a small kitchen remod after having a flood in my kitchen. I called a few places and either…read morethe date for someone to come out was months or they charged for a quote. I found Tony with Paragon and he was able to come the next day. His quote seems reasonable and the insurance didn't fight back too much with the quote. Toney and his workers worked fast and efficient. My kitchen came out beautiful. Would definitely recommend for any home work needed.

I contacted Paul Davis regarding water damage from a kitchen sink leak. As a first-time homeowner…read moredealing with a restoration claim, I had a lot of questions about the process. Unfortunately, communication from the project manager, Matt, was disappointing. When I asked him to explain what would happen next, he replied, "Sure," and then sat in silence until I asked if he was going to explain it right then. The explanation I eventually received felt rushed and incomplete, leaving me confused about who was responsible for fixing the plumbing leak versus the water damage restoration. And this was the same with every single question I asked. I understand now that restoration companies typically handle mitigation while a plumber and contractor handle the plumbing repair and reconstruction. However, that should have been clearly explained from the beginning. During a stressful situation, clear communication and professionalism are just as important as the restoration work itself. Unfortunately, that wasn't my experience with "project manager" Matt.

I would give this place NEGATIVE stars if allowed. I am 4 1/2 months on a very small project and I…read morecan't get it completed. This is the MOST unprofessional, unorganized company I have ever worked with. I DO NOT RECOMMEND.