LOVE THIS PLACE! My car was broken into and the back passenger window was broken, I called them the…read moreday of and they got me in the next morning. They were very friendly, so sweet and sensitive to the fact that I was upset about the whole ordeal. It only took them an hour to install a new window, they vacuumed all of the broken glass and pretty much my whole car! They even folded the blankets I brought with me for the cold drive!! The customer service was amazing and I definitely recommend them for any glass work you need!!

BAD INSTALLATION. BAD GLASS. BAD QUALITY CONTROL!! We were…read moresent here by another company to replace the back hatch glass. We also needed the new glass to be tinted and had that done after the glass was replaced. Once tinted we were able to see marks along the outside surface of the glass. I called and spoke to the manager named Ben. He asked that I come back so he can check it out for himself. Once I was there and Ben saw it for himself, he said it is a common manufacturing defect and that all glass has defects. The OEM glass they took out did not have any defects. I asked Ben why the glass was installed with the defects because there should be some quality control standard during and after the installation process. Ben stated that it is partly a customers responsibility to find issues with their installation and materials. After a bit of back and fourth he agreed to reinstall another piece of glass. A week later I get a call from Ben. They have another piece of glass and he wants me to come down to take a look at it. Again, there were manufacturing defects and I told him I don't want that installed. And he said he would have another piece of glass shipped. Then Ben tells me the owner named Michael feels we as customers are partly responsible for quality control and therefore responsible to pay half the cost to get the new piece of glass tinted. I told him there's no way we are paying for any of it because this was all due to their lack of quality control. Ben even admitted that his installer made a mistake and installed a piece of universal weather stripping that wasn't supposed to be included in the install. Which by the way, was installed with no care nor precision. Again, after some back and fourth, they were willing to cover all costs. I was willing to continue to work with Ben because I wanted this to get done. After two more defective pieces of glass Ben leaves a phone message stating that in all his 30 years of working in the business he has never come across a "perfect" piece of glass. So what, are they installing defective glass into other customers cars??!! Maybe that's why they are so inexpensive!! At this point, I give up with Ben and call the company that originally sent us to Action Auto Glass. They asked that we give Ben and Action another chance. A month goes by from the original install date and I believe 5 pieces of defective glass. But Ben could not seem to find that elusive "perfect" piece of glass. In the end, the company drops Action Auto Glass as their preferred contracted technicians and we are sent to the dealership to have the work done.

I was able to get my passenger side window fixed within one day of setting up an appointment with…read moreWestern Washington Auto Glass Service. They are a mobile service which means that they will come to you. I called them to compare prices with Safelite Auto Glass and WWAGS was $48.00 less for my particular glass needs., I paid out of pocket. The service was fast, friendly and professional.

Make sure you read this before you try United Glass…read more Allen shows up 45 minutes late to replace my car window. After removing the broken window and putting in the new glass he presses the window button to move the regulator up and down. With each press of the button there is a loud audible clunking noise, but that doesn't stop Allen. He keeps pressing the button until finally - CLUNK! Allen says "you didn't want to hear that" Very long story short, Allen the master window guy says, while holding the newly broken plastic pieces in his hand, "some JB weld might fix this." After I declined the JB weld, he calls a local auto part store to get a quote on a new regulator to replace the one he just broke. He hangs up the phone and tells me how much the new part is going to cost ME! Yah, you read that right, HE WANTS ME TO PAY FOR HIS CARELESSNESS! I asked Allen to see his business license and insurance information, to which he quickly said "NOPE" and he started packing up his tools. Now not only do I have a broken window, but I have to spend more money to fix his careless mistakes. So in closing, before you do any business with United Glass, just b reak out the other windows in your call and call an actual professional. It will save you time and money. Just avoid this his circus show disguised as a reputable business at all cost.

Allen is a personable guy and responded quickly when I had a broken house window that needed to be…read morereplaced. He's a nice guy. But all these five star reviews make me wonder... I used them to make my decision to call United but think these reviews are dubious at best. So here is the reason for two stars - he was late on both occasions coming to my house. Not 15 minutes late but like hours late. Then he was very slow in doing the work. We are talking SLOW - 4+ hours. Then he really shouldn't be doing tint - I had another guy come do windows in my house and he took one look at the tint job Allen did and asked me if I had done it. I was embarrassed to admit I paid Allen to do it. I'd take a picture and let you all see how bad it is but don't want to embarrass him. He offered to come back to my house to redo it and I was like ummm okay. But then thought it would take him hours to do it but first he would have to show up on time. So I didn't call him back. Bottom line - think twice about the other reviews and about using United. The prices were high,the work substandard, took way too long and didn't show up on time.

Took my Tahoe into to discuss a possible warranty repair for paint that was chipping off on the…read morefront bumper cover. The bumper had some scrapes and rock chips but the chipping in those areas was due to poor paint adhesion clearly. The chipping went well beyond the slightly damaged areas. I explained I was not looking for them to take care of replacement but was looking for solutions since I had a lifetime warranty on the work performed 6 years ago. I had been using this shop for many years under Mark Denny's ownership and took it there due to that. They had always done good work. Because they are now new owners and there was obvious impact areas they declined any responsibility or suggestions of solutions. Not any offers to do any repair at any cost. The initial visit was somewhat contentious because I only had the warranty paperwork. They said they needed the original work order but I didn't have it because all was paid by the insurance company of the person that caused the damage. I did have the original warranty with all the work order and claim numbers. There was no attempt to help and I felt the customer service was very poor. I even asked if I brought a new part to them would they paint it. They denied and deferred to the warranty exclusions and reminded me they did not do the work. Too bad I was treated this way. It was a great business under the previous ownership. By the way, the original work order was for over $18,000. A couple hundred dollar paint job on a new part would have made me happy.

Seriously the worst repair shop around stating you're not gonna repair my car with the parts I…read morealready spent money on. I hope you all lose your fucking business license you fucking assholes!!!!

C&S AutoGlass is as good as it gets! We called for an appt early this week & they came to our…read morehouse on this Saturday to replace our windshield. We were very impressed with the service: professional installed, prompt & efficient! Highly recommended!!

Great service! they listened to my needs and were very helpful! I will go back there again.read more

I understand, City Glass is changing it's name, It rhymes with pretty…read more Please consider your options and have peace of mind you made a better choice.

The customer service was amazing! We got Erik and he was fast, professional, informative and gave…read moreus the service we requested! The quality of the job was excellent and he cleaned up what glass he could from the car which was really appreciated! Overall the job was worth every penny spent! Much cheaper then main services like safelite but you still the quality job! To give some context, We had our back window replaced on our dodge van, and plan to have our windshield replaced soon! Probably gonna with these guys for the job!

Glass America did a wonderful job! Sean and Robert came out to my home and I had the pleasure to…read morewatch them work. It's interesting to see the care it takes to remove a windshield, the adhesive the preparation to install the replacement glass. These two did a wonderful job. They took special care and were also fast. I highly recommend them. Glass America is the best in Auto Glass!

Dan and the crew at Auto Glass Solutions are consummate professionals. Their scheduling is fast,…read moreefficient, friendly, and pain free. So, too, is the installation process. Due to a run of unfortunate luck, my car has been broken into 3 times in the past 5 months. Two passenger windows and a sunroof broken. I was able to schedule appointments quickly each time and each time they came to my residence to install the new glass. They thoroughly clean up the mess, and everything looks as good as new. Highly recommended!

Auto glass solutions came to my workplace on January 25th, right on time and very professional. Did…read morevery clean. Work was in and out in no time at all. Best part of all it improved the wind noise that we were experiencing in the Subaru Impreza. My daughter is very happy with the quieter interior now. Can't say enough good things about this company. Will use them in the future for sure and recommend them to anybody needing auto glass repaired professionally and quickly. Thanks again!