I'm leaving this review to share a balanced but honest account of my experience. While the end…read moreresult of the project was acceptable, the process was far more complicated and frustrating than it needed to be. The sales interaction set the tone with high‑pressure tactics, including statements like "this price is only available today." We moved forward anyway because we knew we wanted the work done. When I later asked to adjust the scope, the salesperson resisted for nearly ten minutes before agreeing to send a revised contract. The first crew delivered solid work on the drain line and concrete, but the vapor barrier installation was sloppy--uneven trimming, gaps, and inconsistent application. They also removed a board supporting the incoming water line without explanation, leaving it hanging from a wire and damaging the clamp. Their initial attempt to "fix" it involved taping the board to a pipe, which was not a proper or safe solution. The sump pump outlet was also installed in a way that caused the discharge pipe to partially block it, putting pressure on the plug. Communication was another major issue. I was never given a dedicated point of contact. I had to reach out to the salesperson again just to report problems. He forwarded my concerns to the office, and I was eventually contacted by Christal. She was professional and genuinely helpful, but her phone number repeatedly showed as disconnected, and only some text messages went through. I had to call the main line each time and ask to be routed to her. A week later, two crews returned and corrected the vapor barrier, repaired the board, and moved the outlet so it was no longer obstructed. The final work met expectations, but the overall experience involved unnecessary sales pressure, communication challenges, and multiple days off work for corrections and inspections.

My experience with JES Repair was frustrating and ultimately disappointing…read more The project itself was completed on schedule, but the quality and planning of the work left a lot to be desired. The beam repairs appear to have been completed in the easiest way possible, with little consideration for the work that would need to happen afterward. The crew cut the subfloor approximately three inches away from the walls and left it unsupported. As a result, my flooring contractor had to tear out two sections of flooring and replace the entire subfloor in those areas because the necessary repairs were never addressed during the original project. Even more frustrating, JES only opened a limited section of the floor instead of exposing the entire affected area. Once the flooring contractor had everything opened up, additional damaged wood was discovered that now requires even more repairs. Since JES was already working in that area, it is difficult to understand how these issues weren't identified or why the floor wasn't opened far enough to properly inspect the entire section. Addressing everything while the area was already exposed would have saved significant time, cost, and disruption. The inspection process was another major disappointment. The county inspection failed and was rescheduled without anyone from JES informing me ahead of time. I was then told that no one from JES would attend the reinspection and that it was between me and the county. As a homeowner, I'm not a contractor and shouldn't be expected to answer technical questions or represent the company's work to the building inspector. I hired JES expecting professional workmanship, thorough planning, and support through the entire process. Instead, I've been left coordinating additional repairs, paying for work that could have been avoided, and handling inspection issues that should have been managed by the contractor. Based on my experience, I cannot recommend JES Repair. UPDATE (07/08/2026): I connected with the resolution team and are working through the issues in a positive and constructive manner.

From the easily arranged estimate by a very professional Maurizio to an impeccable install by…read moreMiguel on New Years Eve Day we highly recommend with the greatest confidence hiring NVWaterproofing to install a new sump pump in our finished basement. They can provide any solution to your concerns and help you decide financially your best option. We trust this amazing group . Miguel worked for hours and cleaned up perfectly. He was so professional !

Service and repair did not meet expectations. Clear expectations were not set and it is u…read morebelievable to me that leaving a finished product (see picture) is acceptable.

Outstanding process done professionally. The entire structural repair project to our house was…read morewell organized, clearly explained, and promptly executed to our satisfaction. We especially appreciate Jose and his hardworking crew for their careful and neat work. There is no doubt we would choose them again if needed.

I had some concerning signs of settling and wanted a professional opinion. The first first…read morefoundation specialist I called gave me a ridiculous quote and was very pushy. Upon calling DESKA, I was put on the line with a real human and had an appointment for the very next day. Len came out and gave me an honest assessment and put away many of my fears regarding my foundation issues. They also informed me what to look for when identifying serious issues. 100% recommending and using DESKA moving forward.

An absolutely skilled professional at a reasonable price. I had two areas in my finished basement…read morethat became wet during heavy rains. The initial phone conversation was very productive, and The Crack Man gave me confidence that they knew what they were doing. He explained every step and how cracks like this typically form with houses of this age. He fixed the problem with minimally invasive technology. It's been 11 years now with many heavy rains, and my basement carpet has stayed dry ever since!

Very professional, on time and great with communication, and very honest. Highly suggest to use the…read morecrack man to fix your basement leak and water issues.

The whole team at Basement Masters did a great job on two projects to waterproof our basement and…read moreboth turned out great! The first one was a major project where they had to dig to the foundation and waterproof the whole side along with installing a sump pump. They knocked it out with ease and they beat the national chain's pricing by a wide margin. The second job wasnt that small of an issue but they still completed it in one day. Highly recommend Basement Masters!

after much searching, I found Basement Masters. So happy I did. Long story, short...I have a…read more French drain in my basement that appears to have a leak. System has lifetime warranty, but the company who installed it many years ago suggested I have a plumber and a foundation specialist check it out before they come. If not there their issue under the warranty, there's a hefty charge. I contacted Randall, the owner of Basement Masters, who came out promptly, looked at old system, discussed concerns with warranty coverage I might encounter, and found no foundation cracks. He kindly offered to have me call him after the old company comes out to assess the issue. All done for no charge. You'll not do business with a more honest, reliable company. I highly recommend Basement Masters and Randall ,

We used Ayala Masonry to remove flower beds and install a patio in the front of our house. Edwuin…read morewas so responsive and answered all of the questions we had! The crew doing the work was lovely and efficient . Would 1000% reccommend Ayala to anyone!

I was pleased with most everything. The one thing that was irritating was that the worker left…read moreearly and did not tell me he was leaving. There was a minor problem that I thought needed to be addressed, but he was gone when I went outside to check on him.

Having an old house means dealing with new issues - such as water coming into our crawlspace…read more Brendan, Chad, and the whole team did a great job of laying out what was happening, answering our questions, and ensuring that we were satisfied with the work. If you're like we were - facing unknown water issues/smells coming from your crawlspace, I would highly recommend contacting Value Dry.

Received four quotes, they were the most unprofessional and the highest price when I actually…read morecompared to apples to apples I do not see the Value and by reading their reviews on Google. I don't see much Dry either. I tried going to their office in Arlington and it's not even real. Makes sense. Don't recommend

These are the people to choose if you want it done right! The team communicated throughout the job…read moreand we are so glad we chose Drainage & Erosion solutions. They put a vapor barrier down on two sides of our home and did regrading to hinder water from entering our basement. During the work, a 4x4 crack was found in the foundation that we added onto our contract to have it sealed. Four downspouts were re-routed underground to get water away from the house and clean outs added. This type of work is expensive but our worries are gone!!!

Why am I taking a bunch of pictures of my grass in the winter? Because this grass used to be very…read moremuddy. We recently installed French drains through Exterior Waterproofing Experts after getting four estimates total and I will say outright this company is the most knowledgeable of any I had interviewed. One of the owners is a hydrologist and he is part of Clifton Contracting. They brought up how you shouldn't do a runoff close to the street because it causes ice on the road which no other company had mentioned. He told me how they install legs in the ground and addition to the main ditches to help distribute water better. And we made a plan to do a u shape around the house with two pits underground that replace above ground stone pits we had before. They installed pop-up drain outs near the front and after two heavy rains I'm already impressed of how well the system dries out compared to before. They also do a lot of outdoor landscaping, patio work, outdoor spaces and more. I was incredibly impressed with them. Feel free to DM me if you want me to discuss who else I interviewed. Also now is the great time to do it because it's "winter" and prices are lower than when they would be during normal times. Highly recommend. Contact Evan at 571-599-0528. He texts too.