It was a pleasure to work with DMV Foundation Solutions & they truly provided high-quality customer…read moreservice. From the initial phone call with Logan, to the consultation with Yos, they listened to our concerns/requests & communicated things clearly. Yos was punctual, friendly, and efficient in his evaluation. He generated a detailed report outlining his professional opinion regarding minor cracks in our poured concrete foundation wall & even provided recommendations for preventative maintenance. Five stars!

Late in the summer of '24, we started to see a few cracks developing in our home. No big deal -…read moreit's 70+ years old, cracks happen. And then they kept happening, getting larger and spreading throughout the entirety of the house, and we could no longer open the doors in the basement and 1st floor on the south side of the house. Alarmed, I called a civil engineer and had an assessment done. They ascertained our house was sinking, particularly in one corner, and recommended ~30 push piers around the perimeter and up the centerline of the house... for over $100k. I literally laughed at him and asked him who he thought I was that he thought I could afford that. I called a few other places and got questionable assessments, and then I spoke with Yos from DMV. What a breath of fresh air. He was personable and honest. He recommended we get a 3rd party civil engineer to produce a report with drawings that I could use for any foundation company - even if I didn't go with DMV. We (finally, after a loooong delay on the civil engineer's part) got the report and drawings, and Yos and his team began work in early January to install ~10 helical piers on the sinking corner of the house. It was a pretty invasive project, but his team was fantastic. Fast forward 5 months and the cracks have stopped appearing, with a number of them even closing. We are very satisfied with the work DMV did for us, and are particularly pleased with their honesty. Where one company tried to sell us an overkill solution for six figures, Yos was upfront and told us what we really need - to address that affected area and revisit others if they end up being an issue - for roughly a quarter of the other company's price. That sort of honesty and pricing earns a permanent spot in my trusted contractor list.

I'm leaving this review to share a balanced but honest account of my experience. While the end…read moreresult of the project was acceptable, the process was far more complicated and frustrating than it needed to be. The sales interaction set the tone with high‑pressure tactics, including statements like "this price is only available today." We moved forward anyway because we knew we wanted the work done. When I later asked to adjust the scope, the salesperson resisted for nearly ten minutes before agreeing to send a revised contract. The first crew delivered solid work on the drain line and concrete, but the vapor barrier installation was sloppy--uneven trimming, gaps, and inconsistent application. They also removed a board supporting the incoming water line without explanation, leaving it hanging from a wire and damaging the clamp. Their initial attempt to "fix" it involved taping the board to a pipe, which was not a proper or safe solution. The sump pump outlet was also installed in a way that caused the discharge pipe to partially block it, putting pressure on the plug. Communication was another major issue. I was never given a dedicated point of contact. I had to reach out to the salesperson again just to report problems. He forwarded my concerns to the office, and I was eventually contacted by Christal. She was professional and genuinely helpful, but her phone number repeatedly showed as disconnected, and only some text messages went through. I had to call the main line each time and ask to be routed to her. A week later, two crews returned and corrected the vapor barrier, repaired the board, and moved the outlet so it was no longer obstructed. The final work met expectations, but the overall experience involved unnecessary sales pressure, communication challenges, and multiple days off work for corrections and inspections.

My experience with JES Repair was frustrating and ultimately disappointing…read more The project itself was completed on schedule, but the quality and planning of the work left a lot to be desired. The beam repairs appear to have been completed in the easiest way possible, with little consideration for the work that would need to happen afterward. The crew cut the subfloor approximately three inches away from the walls and left it unsupported. As a result, my flooring contractor had to tear out two sections of flooring and replace the entire subfloor in those areas because the necessary repairs were never addressed during the original project. Even more frustrating, JES only opened a limited section of the floor instead of exposing the entire affected area. Once the flooring contractor had everything opened up, additional damaged wood was discovered that now requires even more repairs. Since JES was already working in that area, it is difficult to understand how these issues weren't identified or why the floor wasn't opened far enough to properly inspect the entire section. Addressing everything while the area was already exposed would have saved significant time, cost, and disruption. The inspection process was another major disappointment. The county inspection failed and was rescheduled without anyone from JES informing me ahead of time. I was then told that no one from JES would attend the reinspection and that it was between me and the county. As a homeowner, I'm not a contractor and shouldn't be expected to answer technical questions or represent the company's work to the building inspector. I hired JES expecting professional workmanship, thorough planning, and support through the entire process. Instead, I've been left coordinating additional repairs, paying for work that could have been avoided, and handling inspection issues that should have been managed by the contractor. Based on my experience, I cannot recommend JES Repair. UPDATE (07/08/2026): I connected with the resolution team and are working through the issues in a positive and constructive manner.

Service and repair did not meet expectations. Clear expectations were not set and it is u…read morebelievable to me that leaving a finished product (see picture) is acceptable.

Working with NV Waterproofing was a disappointment from start to finish, and I wish I'd trusted my…read moreinstinct multiple times throughout the process when the red flags popped up. The initial sales person was a classic over-seller and promised the world while simultaneously doing a very surface-level review of the situation, ultimately concluding that we were in need of an indoor water mitigation system and sump pump. The sales process was tortured, over-the-top, and ended with the classic "same-day-only discount" proposal (red flag number 1). The scheduling process and lead-up to the project was radio-silent with no preparation on what to do or what to expect from the project manager or the sales person until I reached out proactively. I had to call the morning the project was set to begin to even know if they were coming or not (red flag number 2). The project itself eventually began and within less than an hour it became obvious the source of the leak was in fact a burst pipe and not ground water coming in through the basement. I called the office and put a stop order on the work at which point they immediately became very cagey about what options were available to me and from this point on once again went radio silent (red flag number 3). Upon reaching out to the office multiple times (via both email and phone) to address the issue and seek at least a partial refund of our deposit for the issue, they took 3+ days to even respond, and when they did, claimed that despite obvious pictures pointing to the pipe being the issue, it could have been ground water at the same time and they were unable to provide any refund of any kind (red flag number 4). I get that I signed a contract. I get that they planned and scheduled the work. I also now have learned an expensive lesson about trusting my gut and being more proactive about my concerns. But they're supposed to be the experts! And the fact that they took absolutely no responsibility for having done a poor assessment of the situation up-front and then pretended like they were actually still right about it was disappointing and embarrassing. I can't in good faith recommend working with this company to anyone.

Outstanding process done professionally. The entire structural repair project to our house was…read morewell organized, clearly explained, and promptly executed to our satisfaction. We especially appreciate Jose and his hardworking crew for their careful and neat work. There is no doubt we would choose them again if needed.

I had some concerning signs of settling and wanted a professional opinion. The first first…read morefoundation specialist I called gave me a ridiculous quote and was very pushy. Upon calling DESKA, I was put on the line with a real human and had an appointment for the very next day. Len came out and gave me an honest assessment and put away many of my fears regarding my foundation issues. They also informed me what to look for when identifying serious issues. 100% recommending and using DESKA moving forward.

An absolutely skilled professional at a reasonable price. I had two areas in my finished basement…read morethat became wet during heavy rains. The initial phone conversation was very productive, and The Crack Man gave me confidence that they knew what they were doing. He explained every step and how cracks like this typically form with houses of this age. He fixed the problem with minimally invasive technology. It's been 11 years now with many heavy rains, and my basement carpet has stayed dry ever since!

Very professional, on time and great with communication, and very honest. Highly suggest to use the…read morecrack man to fix your basement leak and water issues.

The whole team at Basement Masters did a great job on two projects to waterproof our basement and…read moreboth turned out great! The first one was a major project where they had to dig to the foundation and waterproof the whole side along with installing a sump pump. They knocked it out with ease and they beat the national chain's pricing by a wide margin. The second job wasnt that small of an issue but they still completed it in one day. Highly recommend Basement Masters!

after much searching, I found Basement Masters. So happy I did. Long story, short...I have a…read more French drain in my basement that appears to have a leak. System has lifetime warranty, but the company who installed it many years ago suggested I have a plumber and a foundation specialist check it out before they come. If not there their issue under the warranty, there's a hefty charge. I contacted Randall, the owner of Basement Masters, who came out promptly, looked at old system, discussed concerns with warranty coverage I might encounter, and found no foundation cracks. He kindly offered to have me call him after the old company comes out to assess the issue. All done for no charge. You'll not do business with a more honest, reliable company. I highly recommend Basement Masters and Randall ,

We used Ayala Masonry to remove flower beds and install a patio in the front of our house. Edwuin…read morewas so responsive and answered all of the questions we had! The crew doing the work was lovely and efficient . Would 1000% reccommend Ayala to anyone!

Edwuin is extremely responsive and thorough. The prices for Ayala were reasonable, and the damaged…read morearea they fixed looks brand new. Would wholeheartedly recommend!

Having an old house means dealing with new issues - such as water coming into our crawlspace…read more Brendan, Chad, and the whole team did a great job of laying out what was happening, answering our questions, and ensuring that we were satisfied with the work. If you're like we were - facing unknown water issues/smells coming from your crawlspace, I would highly recommend contacting Value Dry.

https://drive.google.com/file/d/18pPnhHNvgP4zQYoVnJO3QH2wNIMW9iCe/view?usp=drivesdk…read more ONE STAR -- HOMEOWNERS SHOULD BE EXTREMELY CAUTIOUS BEFORE HIRING VALUE DRY Value Dry's response is long on personal attacks and remarkably short on answers to its own written documents. I stand by my review. My experience with Value Dry Waterproofing was deeply disappointing and, in my opinion, professionally and ethically unacceptable. I hired Value Dry for approximately $12,000 of foundation, masonry, sill/bearing, debris-removal, and structural-support work associated with getting my house properly back onto its foundation. I paid approximately $8,000. The agreed work was not completed. The most important facts are not allegations. They come from Value Dry's own written communications. JULY 13, 2026: Value Dry President James Ketterer met with me and prepared a written agreement addressing work that still remained. JULY 14, 2026: Mr. Ketterer put the remaining work in writing, including: * Installation of two Lally columns * Removal of the existing block columns and associated debris * Patching 12 openings with block/cement * Removal of concrete debris He also wrote that Value Dry was "working to bring your project to completion as agreed to in the agreements dated 6/20 and 7/13/2026." Those are Value Dry's words. Mr. Ketterer also acknowledged in writing that Value Dry's employee had not followed the proper change-order procedure. He explained that the unforeseen work and associated costs should have been detailed in writing and presented to me for my signature before proceeding. That admission is important. During the project, demolition and foundation-related work had already occurred when I was subsequently told that another approximately $1,500 would be required to restore openings. I disputed that charge because I had not approved it beforehand and asked Value Dry to explain in writing why that work supposedly fell outside the original agreement. This is exactly why written change orders exist. A homeowner should not be placed in a position where part of the house has already been opened or demolished and only afterward be confronted with an additional charge that was never approved in advance. Value Dry's Vice President of Operations subsequently confirmed that a crew was scheduled to return on July 21 to continue the work. Then something changed. JULY 17, 2026: Before the scheduled return date arrived, Mr. Ketterer canceled Value Dry's return, stated that Value Dry would perform no additional work, and declared that the payments already received represented adequate compensation for "the work completed." Those words matter. He did not say that all agreed work had been completed. In fact, only three days earlier, Value Dry had specifically identified work that still remained and stated that it was working to bring the project to completion. That is the central contradiction Value Dry should explain. Instead, its public response attacks me personally, discusses another contractor, speculates about my motives, and characterizes my communications as "harassment." None of that answers the documents. If Value Dry is going to publicly accuse a customer of threatening its president, then it should state exactly what was allegedly said, when it was allegedly said, who witnessed it, and what contemporaneous documentation supports the accusation. Yes, the July 13 discussion became heated. I have acknowledged that. But what happened afterward is highly significant: Value Dry still memorialized an agreement, identified remaining work in writing, acknowledged a failure in its change-order process, scheduled a crew to return, and continued discussing completion of the project. That documented sequence is difficult to reconcile with the dramatic characterization Value Dry is now presenting publicly. Value Dry also suggests that I demanded work beyond its obligations. Again, its own July 14 written communication says otherwise regarding the columns, openings, demolition, and debris work that Value Dry itself specifically identified as remaining. Value Dry further claims that the amount of money it retained was "fair and reasonable." Then provide the accounting. Show: * The total amount Value Dry retained * The work actually completed * The labor attributable to that completed work * The materials attributable to that completed work * The value assigned to each completed item * The work Value Dry acknowledged remained unfinished * The value assigned to that unfinished work Calling an amount "fair and reasonable" is not the same thing as demonstrating that it was fair and reasonable. Maryland Judiciary Case Search also publicly displays numerous court case entries involving VALUE DRY LLC / Value Dry Waterproofing over a period of years. To be clear, the existence of a court case does not itself establish wrongdoing, and I am not claiming that every case was decided against Value Dry. Anyone inte

We hired Clifton Contracting to fix a 80 foot French Drain line in 2017, at the same time they…read morerouted the gutter output away from the home. Recently the gutter line was showing signs of restricted water flow. Working with Dave, they found the issue and replaced a 10 foot section of pipe that had been clogged by tree roots. The team at Exterior Waterproofing Experts did a quick turn to fix the issue. It was within the 10 year warranty and they took care of it all. Would highly recommend them for your waterproofing needs.

These are the people to choose if you want it done right! The team communicated throughout the job…read moreand we are so glad we chose Drainage & Erosion solutions. They put a vapor barrier down on two sides of our home and did regrading to hinder water from entering our basement. During the work, a 4x4 crack was found in the foundation that we added onto our contract to have it sealed. Four downspouts were re-routed underground to get water away from the house and clean outs added. This type of work is expensive but our worries are gone!!!

I would highly recommend this company for any basement waterproofing needs. Gary provided a clear…read moreand thorough analysis of our issue and offered several different options. On the day of installation, Chris and team arrived on time and went straight to work, finishing the job on a timely basis. We are pleased with the result so far.

Yes, I highly recommend this company. Tara,the office…read moremanager. She is very efficient and polite. Jay, Thank you for your expertise. You found out the culprit and even fixed that for me right away. I appreciated your help indeed. Your company has the best co-ordination between staffs. It works seamlessly. The problem will not be solved without your team. Thanks again. Ali