Service was amazing so happy I went with Firestone for my new tires. Frank helped us out…read moretremendously, we used to buy tires through Costco but now we will go nowhere else! Thank you so much for valuing us as customers and taking care of our vehicle. I also purchased the lifetime alignment which is a great deal. Thank you Frank

Update to review: corporate Firestone got in touch and told me a store manager would be in contact…read more No one ever reached out so I told them that and SIX more time they told me a new people would be in contact and nothing happened. I replied to them each time telling them I wanted a refund for the messed up alignment, which I have the paper to prove was messed up, and they finally just stopped replying to my emails. Work corporate customer service I've ever seen.

This is exactly what I was looking for! Was quoted $230 to…read morereplace a tire at Costco on my brand new car, these guys did it for $65. Ah yes, IN LESS THAN 15 MINUTES! Excellent experience and this place is my new go to for any tire needs!

When it comes to the safety of your loved ones, it is essential that the maintenance of your…read morevehicle is a priority. For tires, it's essential that you have a reputable and reliable source to ensure that the vehicle is safe to drive, in rain of shine. Shorty's Tires is the place for me to bring my vehicle to when it comes to tires and brakes. For many years I've been coming to Shorty's Tires because they are all trustworthy and fair. I've always received great service and they have proven themselves to be efficient and skilled when it comes to tires and brakes. Great value for the services they provide. They have a 4% Cash Discount incentive. See the sign added to this review. Shorty's Tires will always be my favorite place of choice for my vehicle's needs!!!

Professional and fast! Easy to work with and very knowledgeable. Had a unique situation for a 1958…read moreFord Fairlane and they nailed it!

I needed to replace two Arizonian tires due to tread wear, having had the other two replaced six…read moremonths earlier. The quoted price was around $345 and while looking my original 4-tire receipt on their screen, I saw the warranty was for 55,000 miles. I only got around 40,000 even though the tires were rotated every 5,000 miles and I'm not an aggressive driver. So I asked about the warranty and after the rep did some calculations, a credit was applied reducing the cost to $254. This made me wonder: 1. Was the rep not trained properly to notice such obvious issues? 2. Was the rep trained and incented to avoid warranty credits? 3. With their modern POS/CRM system, why is there no function built into the quote workflow to simply check the difference between the achieved mileage and warranty mileage? Arizonian tires are manfactured as a private label brand for Discount Tire by Cooper Tires, which is owned by Goodyear. So the cost of warranty claims must at least partially be borne by Discount Tire themselves. The sales staff at Discount Tire are not paid a commission, but there are bonuses that store managers can receive based on store metrics. I'm sure a key metric is profit margin, which is reduced by warranty claims. The sales staff will of course strive to please their managers. There are also corporate metrics wherby frontline employees are measured on key performance indicators, such as attach rates for add-ons (e.g., lug nut kits, wiper blades) and I strongly suspect minimized warranty claims. So the fact that the rep didn't automatically look at the mileage achived vs. the warranty, and their POS quote function does not automatically check, it's an intentional tactic to extract excessive money from the customer. BTW, except for the mileage the tires are excellent and a great value!

Amazing service, friendly, and honest. Definitely worth the value for a smog check. Will be…read morevisiting again in the future.

I came in with my BMW 440i for smog, right off the bat I could see the shop was very clean and…read moreorganized, I was welcomed at the front by Mitch who was super friendly. I'm very meticulous about my car and Mitch understood and completely respected my requests, I've had other shops give me attitude before but he had no problem taking extra care of my car, super chill guy and amazing price, 10/10 experience I walked out as a happy customer.

Tony is the best in the business. Thank you so much. He\n Was very kind. And he took care of my car…read morevery fast.

They got me in right away for an oil change and Tony was great. Thanks for excellent service.read more

Good costumer service, I was there for one nail on the tire, he fixed and checked out the others…read moretiers, he see it there was over air he corrected make sure everything is good,

Excellent customer service better than I have had in years went above and beyond to be helpful and…read moreis generous. And genuinely. Alex is the man

Lino with great service,the guys in the back are fast too! Would come back,came in for a patch,was…read moreout in less than 30 mins

We bought new tires here and them balanced. After we took the car on the freeway my husband noticed…read moreit shook. We took the car back for Evans to balance the tires again. They also did an alignment. Well this weekend we drove it to Anaheim. My husband noticed it still doesn't feel right and vibrates. We're going to take it to another Evans store .

So glad this location is back open again (not so fond of some of the other ones). We needed new…read morewheels for our trailer and now they have enough area to pull in and get this done. Always professional, got it done and for less money than the RV places want to charge. Grateful to them.

First time at this location, but Discount Tire has been my go-to for as long as I've been driving…read more-- and this visit reaffirmed exactly why. I walked in stressed. I walked out genuinely grateful. Nick delivered the kind of service that's rare these days -- calm, professional, and sincerely kind. No pressure. No upsell energy. Just real help from someone who clearly cares about doing things the right way. The entire team was efficient, respectful, and on point. In and out quickly, but never rushed. That balance is hard to find. If you need tires, this is where you go. And if this location isn't close to you, I'd still trust the name. I can't promise you'll get Nick -- but I can promise you'll be treated with integrity. This is how customer service should feel. First time at this location, but Discount Tire has been my go-to for as long as I've been driving -- and this visit reaffirmed exactly why. I walked in stressed. I walked out genuinely grateful. Nick delivered the kind of service that's rare these days -- calm, professional, and sincerely kind. No pressure. No upsell energy. Just real help from someone who clearly cares about doing things the right way. The entire team was efficient, respectful, and on point. In and out quickly, but never rushed. That balance is hard to find. If you need tires, this is where you go. And if this location isn't close to you, I'd still trust the name. I can't promise you'll get Nick -- but I can promise you'll be treated with integrity. This is how customer service should feel.