Awesome staff!! Love it here Super great communication…read more Awesome staff!! Love it here Super great communication Awesome staff!! Love it here Super great communication Awesome staff!! Love it here Super great communication Awesome staff!! Love it here Super great communication

The office is clean, the dentists do a good job. Used my yearly cleaning when they didn't even…read moreclean my teeth. Pricing is high and they refused to use a crown material that was approved by my insurance so I had to pay out of pocket. That ended up being the story each time- conveniently the materials they needed to use weren't covered. Stopped going because it felt scammy. I wish dental offices would stop doing this, it's a bad look

Awesome job by Dr Dounel. He helped me fix a broken crown (emergency). He and his staff made…read morethings quick, efficient and smooth. I highly recommend him! Jay Smith

It was during Labor Day weekend , my brother had a terrible toothache. I called around but with no…read moreluck no dental offices was open until I found New Smile Dental, where they fit my brother in the schedule right away . The entire team is amazing, from the moment you walk in to the time you leave. We couldn't ask for a more dedicated and caring dentist especially when my brother was in need of immediate dental care . Dr. Dounel is awesome with a great sense of humor , professional, provided excellent courteous service, painless injection and high quality work. He is the best from the west !!!!! We believe excellent jobs deserve recognition, therefore New Smile Dental have ours. Again thank you so much Dr. Michael Dounel and your staff for all your help , we are so grateful for your fast and kind service . Thank you

My family had been using this dental office for years, which makes this experience even more…read moreshocking and disappointing. My children's mother originally went in for treatment related to a molar crown. During the visit, a front tooth was drilled, despite our understanding that this was not the tooth scheduled for treatment. What made the situation even more concerning was that the dentist who performed the procedure was someone we had never seen before during years of visits to this office. While I was waiting outside, I observed the dentist leave the office during the appointment. We later learned that my children's mother had been left in the treatment chair while the procedure was still underway. The entire experience was confusing, distressing, and left us with serious concerns about the quality of care being provided. Since then, we have encountered significant difficulty obtaining dental records and X-rays related to her treatment history, despite repeated requests. This has made it much harder to understand exactly what occurred and to seek appropriate follow-up care. To make matters worse, we have also experienced delays involving documentation needed for Medi-Cal dental approvals, which has further prolonged an already stressful situation. Nearly two months later, we are still trying to resolve the consequences of this visit and determine what options are available to address the issues that arose. This has been one of the most troubling experiences I have ever encountered with a healthcare provider. Based on our experience, I cannot recommend this office.

I've been going to the friendly people at Lennox Family Dental for years. They have great pricing…read moreand help with our entire family. They also have a great dental chair that looks like a Dinosaur for kids.

Thank you for the amazing service.! Special thank you to Jocelyn thank you for always being so…read morehelpful and sweet with me and my daughters. Excited to see the outcome of my daughter's teeth after the braces.

Hawthorn Dental has amazing service . Friendly , and knowledgeable staff . Helped me and my son get…read morestarted and gave us the best options. I definitely recommend most importantly it's super clean here . Thank you Jocelyn . She is such a sweet heart .

Dr Michael took care of me immediately. I had been struggling with a broken tooth since COVID and…read moreno dentist would help me but Dr Michael didn't hesitate. Thank you

Dounel has no people skills and is in a rush. He wants payment up front when he never informed…read morebeforehand. His staff person hardly paid attention. He was visibly upset when I asked question about the up-front payment. There was no communication about the payment arrangement. During the procedure, he asked me if I am in pain and when I told him my head hurt from the tooth being pulled, his comment was he could not do anything about that. I understand that but I was just telling him. It's a business and he is efficient. I should not expect much for the logistics and consider him highly skilled and an outstanding doctor. I would recommend him.

This office is an amazing office to get your dental work done. Dr Holland is gentle and caring and…read moreknowledgeable. She quickly made me feel at ease and explained all the treatment I needed clearly and concisely. She showed me the radiographs and pictures and came up with a treatment plan that I understood. Her office is absolutely clean and well taken care of. Her staff amazing. Working like a well oiled machine I was in and out much quicker than I would have thought for an initial visit. Trust me. Come to this dentist for all your dental needs. You won't regret it.

Ive been at this dental for years, after covid i came back and theres a whole other team. I…read morestrongly dislike this new team,, its unprofessional. I had gotten xrays for wisdom extractions and they were gonna remove 2,, tell me why they numbed my mouth BEFORE reviewing the xrays and they noticed that those 2 teeth were hitting the nerve so they WERENT ABLE TO REMOVE! I got sent out with a numbed mouth . I miss the other team, they were the best. Dr. Holland fumbled especially with the office employees.

I had a good experience. I had a chipped tooth and was able to be repaired within 1 week. Will be…read morecoming back!

Jack Shabanian, D.D.S. DEA #: BS3414985 LIC #:38917…read more11701 Hawthorne Blvd. Hawthorne, CA 90250 310-676-0145 I am filing a complaint against (Dr. Jack Shabanian) for rude and disrespectful comments/behavior towards me as a patient. My appointment time was at 9am on 10/3/2023, with Dr. Shabanian as my examiner. The office called me about 2 weeks ago for an updated visit since I have not been scheduled with their office in the past 5 years. My last visit with them was dated back in December, 2019. I asked the receptionist over the phone if they had a Endodontist on site and I was told yes there was a specialist. Therefore, I accepted the new appointment made on 10/3/2023 at 9am. I came into the office early, filled out paperwork, waited patiently in the lobby until I was called... Dr. Shebanian kept eyeing me up & down from my peripheral vision as I was sitting in the lobby, without me knowing he was my dentist. (It was only me & him in the lobby room at that time.) He greeted me in the most unwelcoming manner and then directed me towards the examination room. I sat in the chair, as he looked over my OLD charts that was from 5 yrs ago and asked me what's wrong. I proceeded to tell him that I know I need a lot of work done; I already had my bottom wisdom teeth pulled out from a previous dentist, now my mouth is in pain on the right side, and I just need a dentist office that's willing to HELP me fix my teeth. Since I went to Choice Dental on Hawthorne Blvd. Ste. D, during the 5 yrs since the last time I've been to Dr. Shabanian office. I went to choice dental as an alternative because I needed to remove my bottom wisdom teeth. But I was not happy with the long waiting time and not filing the correct X-rays to my Medical insurance to approve a root canal application. Dr. Shebanian's office is prejudice to customers having low-income medical coverage (medical) or a person of race/color. After I told him what happened with the other office, He began to get frustrated, being rude towards me, making unnecessary comments, and would not even let me speak. Before the exam even started, he was not trying to make the effort to even look or checking inside of my mouth. He kept telling me that "it doesn't matter what's going on in my life and don't not blame outside influences for what's wrong with my teeth." Clearly it was all about making money to him and did not want to give me the time of day. He then proceeded to escort me out towards the exit of the office until I got my mouth fixed by someone else, then he WOULD BE willing to help afterwards.... One of his comments that he said to me, "I don't know how you are still eating." Being disrespectful to the point where he didn't want to do the examination. Making assumptions about me that "I am a patient who only comes in when they are in pain." I was trying to make sure what services were covered by Medical and the cost of treatment if I was to move forward with them as my dental office. Dr. Shabanian kept speaking to me in a very condescending manner, making it seem like I did not know what he was talking about. My response was "ok" to every statement he made about me and his approach was negative. I kept replying "ok" because I did not want to escalate the situation and make matters worse. During the exam, he kept huffing and puffing, sighing as he was grabbing dental instruments like he did not want to work on my mouth. Once he finished cleaning a small area of my mouth, he sent me on my way with a root canal information card to another place and said if I don't show up for the appointment that I would have to schedule myself anyway, he would not help me anymore. I felt like I was being forced to do what he said just to get the help that I desperately need. Why would Dr. Shebanian office contact me after 5 years, just to degrade me & not properly treat me?? Therefore, I left his office very upset and felt disrespected on that day. Since then, I have removed myself as a patient and will not be returning back to that office again. And this complaint has been reported to the Dental board of California.

We are from Colorado but were in town on business when my wife's front tooth with a crown broke…read moreoff. Lawndale Dental Group was absolutely Wonderful! They got her in immediately knowing it was important to us. Dr Barooty was wonderful. He worked hard at coming up with a solution and made what usually would take several days happen in less than 24 hrs. If we lived in CA we would switch to him as our regular dentist. The replacement tooth looks so good visually we can't tell the difference between it and her real teeth.

Went in for a tooth extraction. The procedure itself went well and everyone was nice at first, but…read morethings changed when it was time to discuss payment for additional work. They recommended several procedures that totaled $4,700, many of which could have been covered by insurance. It felt like they were trying to get me to pay out of pocket instead of properly working with my insurance. I also waited a month so my insurance could approve a root canal, but the office never sent the prior authorization. I had to call my insurance myself and ask them to request it from the dental office. This experience was very frustrating. It felt like they were more focused on getting as much money as possible rather than helping patients. I've since gone to *Cristine Zapanta Chavez DDS*, and I highly recommend them. They are kind, gentle, and they wait for insurance authorization before doing root canals. With them, my wisdom teeth removal, root canals, and fillings were all covered by insurance, and I haven't had to pay anything out of pocket. They also try to save teeth and avoid unnecessary root canals when possible. If you want to save yourself time, stress, and money, I recommend checking them out instead. Love yall and stay safe out here!