The moment my 98 528i BMW came off of warranty, Bill was my guy. He was recommended by a trusted…read morefriend who's had many relationships with auto repair shops throughout the city. For almost 16 YEARS they have taken care of my auto repair needs. Everything from oil changes to repairing my clutch. Always honest and priced appropriately, Bill and the men at Brighton have gone above my expectations in how they've treated me and my family (they also serve as my Mother's mechanic). I without hesitation, HIGHLY recommend Bill and the guys @ Brighton!

Let me start by saying if you see the bad reviews they're all over a year old. About 6-8 months…read moreago, this place has new ownership and management. I discovered it because I've been following FordBossMe on YouTube for a couple of years. The channel was, and is, hosted by a man named Rich. It originated at a Ford dealership where he was a Master Technician. It was obvious he was knowledgeable and CARED about the work he performed on customer's vehicles. Since I started watching the channel he got an opportunity to partner up with the new owner of this place. The Ford dealership he worked at was too far for me. Brighton is much closer so I gave it a try for some maintenance I needed. I cannot say enough about the experience!! Rich and his team did a great job. He knew I was waiting so he expedited my request. Already long story-short. The price was fair and the work was perfect. A++++ Thank you Rich and Brighton

Brought the car in for a water-related issue and had a quick and easy experience. The front desk…read moreemployee was so friendly and helpful. They identified the problem and had it fixed in just a few hours, and only charged the initial diagnostic fee for the repair. Would recommend and will return.

This place cannot be trusted Please do not take your car…read morehere They are not honest mechanics and take advantage of people and their money which is not good business Shame on you!

I had been going here for years. Last night (April 2026) while watching my truck via GPS, I saw…read morethey were driving my truck after hours (10-11pm CST) for their personal use at 32nd & Halsted. When confronted with screenshots, Wayne stated multiple times that it was not him [personally] and he did not care. Never getting my funds or service again. Trash. I encourage you all to use an AirTag or other tracking device to see for yourselves. Be best.

I hate to leave such a poor review because I really like Wayne. I have been a customer 10+ years…read morebut I'll never go back. Last time I got my brake pads replaced. After Driving off my dash lights up like a christmas tree. Check Abs, check brakes, power steering, plus a few others. All these lights came on at the same time. This had NEVER happened before and just so happened to start RIGHT after they did the work. I brought it back immediately. Wayne's guy in the garage proceeds to gaslight me and say these lights have NOTHING to do with the work that they did and that it was a computer issue. Lies. These lights have lit up my dash for months. They come and go. Another mechanic verified that this was the result of poor work when changing my brakes and now it is really expensive to fix. And now that the sensor for my abs is messed up, getting other work done on my car triggers more related sensors. Now tmps is going nuts as well. My car had ZERO computer issues and ZERO abs issues before theh did my brakes this last time. They should be responsible for these repairs! But they proved to be dishonest! If you make a mistake, OWN UP TO IT! I can respect that and have been loyal for years. Wayne is great but the guys in the garage really screwed me this time and tried to make it seem like they didn't. For this I will NEVER patronize them again and don't recommend that anyone else do.

As being half of Don Herman's quality service first I would like to say thank you to all the…read morecustomers for the past 51 years. Your support trust confidence and friendship over the years were truly remarkable. I would like to feel anybody whoever dealt with us knew we were always honest and always did our best and most of the reviews in fact all of the reviews show this except for the one left by Tamika. Even though we ended up closing the business six months ago after being taxed out I really feel the need to respond to this review. The car was brought in for brakes by I believe Tamika's mother who is a very nice lady and appreciated the great price and the honesty. She did call back either later that same day or the next morning and asked about a noise. She described the noise I explained where they are metallic pads with new rotors there is a break in period and the noise should go away. I received a call the next day confirming the noise did go away I said thank you for the call and letting me know have a great day. Weeks later the car was towed in out of the five studs on the wheel one was broken off the other four were fine. As stated in a review it was driven for over two weeks and at least 500 miles. I looked at the rim the rim was perfect. Anyone who's ever driven on a loose wheel even for a few blocks because you would not make it much further than that Would know that the rim would be trashed because the lug nut holes would be rounded out. After almost 50 years of experience you can deduct what happened was while the vehicle was parked somebody tried to steal the tire they took the four lug nuts off and the only one they could not get off with the wheel lock. The stress of one stud and lug nut holding the tire on is what cracked that last off. It was totally impossible to go over two weeks and 500 miles on a loose wheel and not destroy the rim. I pointed that out and in good faith I put the car in the rack pull the hub bearing assembly pressed out and pressed in all five studs in case the other four might've caused any type of stress cracks reassembled it and went to Honda and bought a new wheel set for about $80 so all four locking lugs would match. I did that because I always enjoy dealing with the mother and it's a way to just make sure everybody stays happy. The job took about four hours cost me over $100 in parts including the 4 lug nuts sitting on the curb where it was parked No big deal things even out but what really bothered me was slamming me on reviews For something that if you ask any mechanic certified or not if you drove 500+ miles and or two weeks on a loose tire how long would it stay on and how bad would the rim look . Again we are officially closed thank you again for all the support through the years just felt the need to explain their review.

I have always had amazing and quality service here! I have had several vehicles that they took…read morecare of for me and never did I have to question the workmanship. They have ALWAYS been honest and fair and never tried to sell me anything I didn't need. I recommend them to anyone that wants peace of mind in knowing their vehicle was serviced correctly and honestly!

Carrectly Auto Care provided an excellent experience from start to finish. The team was…read moreprofessional, responsive, and easy to communicate with throughout the entire process. They were very transparent with pricing, delivered exactly as promised, and paid great attention to detail. The quality of service truly stands out, and it's clear they care about customer satisfaction. If you're looking for a reliable and trustworthy auto care provider, Carrectly Auto Care is definitely a great choice.

Carrectly Auto Care provided a smooth and professional service experience. The staff explained the…read morework clearly and kept me updated during the process. The repair was completed on time and the car was returned in good condition

This place is fantastic! The entire team was amazing. Bobby is very knowledgeable and genuine, and…read morereally cared about me and my car. The mechanics were all super helpful, and sent updates with photos. They got me in and out in one day. Typically when I go to dealerships or other shops, they have to order a new tire that takes at least a week to come in. But they ordered my tire and had it ready the same day! Truly amazing people, and very trustworthy.

Terrible customer service lacking professionalism and honesty…read more I'd asked about the quality of oil and instantly the worker gotten defensive. My time on this earth I learned...when people instantly get defensive, this typically means they're lying and thus a way to place a cloud over what they're doing and in this case deceive me. The service I requested should not have costed $152. No way!

Returned to Cermak auto care for car detailing, knowing full well they would do a fantastic job…read morebecause of the previous job where they repaired many deep dents on both sides of our car (see previous review). We were blown away by the superb interior and exterior detailing results! The inside especially looked and smelled like brand new and this is a 13 yo car folks! I was sliding getting into the car seats because they were so smoothly they finished. Also, the price was incredibly affordable. Where's that six star for me to review?! Because they deserve it. So pleased with their work that we're bringing in our second car soon for more work. Thank you, Amir and team - we appreciate your kind of business!

I've referred five friends to this body shop, and they were all very satisfied with the results…read more They also did excellent work on my Porsche--everything was handled professionally with no issues at all. The quality, attention to detail, and customer service are outstanding.

I've been there twice with different air conditioning issues on Dodge Caravan. I have owned…read moreseveral Caravans and A/C issues are extremely common. I initially came here after another shop gave me a quote I thought was high. I saved about $700 on having the rear A/C unit replaced. I felt the service was good and pricing was fair. Would use again.

We visited this establishment for repair of our vehicle. Along with unacceptable customer service…read morethe company has questionable business practices. An agent for this business claimed to have diagnosed our car and told us the repair cost. We was called to come pick up our car. A few minutes later another agent from the business called and stated they did not fix the car and that it would be an additional $800. . They are performing bait and switch on their customers( they did it to another who complained while we was there) There customer service(to certain customers) is deplorable. He curse at us, fanned us off and hung up the phone while we were talking with him. I would not visit this establishment.