AAMCO - 1521 W. Redlands Blvd., Redlands, CA: My Experience I strongly recommend that customers carefully consider their experience and get everything in writing before authorizing work at this location. I initially discussed a charge of approximately $2,400 for removing my transmission, cleaning it, diagnosing the problem, and reinstalling it. I was told that an estimate for parts could not be provided until the transmission was inspected. After the inspection, I was given a parts estimate of more than $3,000, bringing the total projected cost close to $7,000. I told Rick that I could not afford that amount and instructed him to put my transmission back in the vehicle because I intended to take it somewhere else. I also requested an invoice and a copy of the estimate. Instead, I received a payment link for approximately $2,600. I did not agree to or authorize that amount. I reminded Rick that the amount we had discussed was approximately $2,400, and he subsequently mentioned a $500 first-time-customer discount. When I went to pick up my vehicle, a confrontation occurred with an AAMCO representative. During the confrontation, I was pushed against the door of my vehicle multiple times. I repeatedly said, "Get off of me. Don't touch me." I raised my right forearm to create distance between us. I told him that I intended to report the incident. I recorded video immediately afterward showing the representative walking away. The business gate was also closed while I was there. I asked the responding Redlands police officer multiple times whether I was being detained and was told that I was not. I repeatedly requested that the gate be opened so I could leave and it wasn't. A supervisor eventually responded and reviewed the available video. AMR also responded and evaluated me at the scene. Following the incident, I experienced tightness on the left side of my body, extending from the base of my neck toward my left elbow. My concerns are not simply about the cost of the repair. I am extremely disappointed by how the billing dispute and, more importantly, the confrontation were handled. My advice to anyone considering this location: get every price and authorization in writing, carefully review any charges before paying, keep copies of all estimates and communications, and document your experience if a dispute occurs. read more

AAMCO Transmissions & Total Car Care - Unauthorized charge. - Auto Repair Near Me - Redlands, California

Awesome shop great people and management- did the work great and timely. A transmission rebuild was great Thank you read more

First there customer service is okay. However, I asked them to fix my clutch on my 2010 Mazda3 and they charged me $2386.39 for the repair. Now they are going to sell my car to recoup the cost. But I did call them before they told me it was repaired to see what I could. I got turned down for financing, so I asked if I could make payments and they never got back to me on that. read more

I have a Chevy transverse and a F150 that had a slip in the transmission every once in a while when accelerating which I think was due to old fluid. No check engine light , but mileage was close to recommend replacement. I scheduled both cars and was able to get them by the end of the day. The front desk people were very patient and answered all my questions. Pros: price was fair about 2/3 of dealership mechanic. No surprise charges l. Same day service. Cons: They could explain more up front when you drop off your vehicle. Call sooner with updates. read more

I really don't know what to say. I came in to get my transmission flushed and before they even did that they offered an inspection which I didn't think twice about. After 2 days they call and said I have rod knocking problem and said it woulda been 800 just to take apart the engine to look at it. So I said forget it I'll just pick up the car since I was planning on getting a new car in a few months anyways. Didn't even get the transmission serviced and as soon as I took the car off the lot it lost power and died half a mile down the road. When I called back to say what's up, they claimed no fault and basically said I don't know what to tell you but good luck. I just find it hard to believe that they had my car for 2 days and all the sudden it makes noises that it didn't before that causes it to break down in the middle of the road. Didn't even ask if I was okay. I guess the only plus side is that they forced me to get a new car sooner than planned. read more

Have only good things to say, they rebuilt transmissions on my Odyssey and Lacrosse and both run great. They Odyssey recently had an issue with shifting but they did the repair under warranty and it is back on the road. I drive older vehicles and like to keep them running properly and if it's something I can't fix I take it to them. They do charge more than most but they also do better work than most. Larry and Michael, thank you for taking care of me and my family's vehicles. read more

This transmission shop tried to tell me I needed another rebuild of a transmission they rebuild less than 4200 miles. Tried to offer me cash to purchase my truck for a repair that cost me doing it myself for 130.00 by devaluing my car saying it need 3000.00 in repairs in hopes of me selling it for basically nothing. Don't trust this Aamco shop of Redlands they are crooks. Angel is the service writer that tried pulling stunt. read more

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I wish I can give this place 0 stars but I can't . I took my car here on August 9, 2024. They had my car for about 8 hours. I received a call back saying my transmission was fine and in his words " It's doing what it suppose to do ". I went to pick my car up and wasn't charged anything. My car was still acting weird after that visit but I didn't think it was a transmission issue, since I was told it was good . Fast forward to today , I took my car to Midas . They told me they don't know how aamco missed this but I need a whole new transmission and it will cost approximately 3k ! PLEASE DO NOT TAKE YOUR CAR TO THIS PLACE ! GO UP THE STREET TO MIDAS! I wish I would've took my car to Midas in the first place ! I will NEVER go back here ! read more

I had the worst experience. On june 18, 2019 I.. took in my 99 Toyota Corolla. Dent free. Wen I got it back. Well the picture says it all. I spoke to Mike he said it was like that, and also Larry. He said the same. Nothing is going to come out of it. Because nobody wants to take responsibility for there actions. Please make sure everything in noted . Pictures are good. Also they are very rude. Wen I did call to complain. I was told by Larry that I was rude. Funny thing wen I was waiting in the waiting room . Another customer was on phone complaining about same issue. Please beware..... read more

AAMCO Transmissions & Total Car Care - Auto Repair Near Me - Redlands, California

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Stop!!! Do not bring your car to this Amco. I was told the general pricing for transmissions is $2500-$4500. They evaluated the transmission, called me back & told me it would be $5600. I said wait I do not have $5600. I need to come pick up my car. They said okay but you still have to pay us $2500. So, basically once you drop your car off they can put however many zeros they want behind it and you are screwed. I am very unhappy. I feel I was lied to and not given the truth. They should've told me it starts at $2500 and it could be as much as...If anyone has a class action against Amco Transmission, please contact me. I'm very unhappy. read more

Went in for a free transmission check up and they did the whole thing. Transmission was fine and the brakes will be needed pretty soon. So zero dollars out of pocket. I'll be back when I have the cash to do the brakes. Michael and Scott were great and explained everything to me and Adan even topped off my tires. Yep, I'll definitely be back. read more

I had issues with my car and had it towed into the shop. Everyone was so nice and kind. Mike explained step by step the repairs that were needed. Larry the owner made me feel even better when he said my car was in immaculate condition and the repairs would be worth it. This really helped me make up my mind. I am so happy with the fast turnaround and the fair and honest pricing. read more

I have to say, when I first went to Manny, I was very comfortable after just one phone call. When I brought him my car he seemed to do everything he could do to get it fixed. He kept in touch with me every step of the way and was honest to me about what could possibly happen with my car. It is now fixed and runs well. It was a blessing to have found this place because it's hard to find mechanics you can trust. I will definitely be doing business with them again. Took my car back for service. Manny no longer works there. They wanted to charge me for things that weren't even wrong with my car! DO NOT BRING YOUR CAR HERE ! The guys that work here Frank and mike are crooks. Best to take your car to sal in Rancho Cucamonga. Rancho transmissions. He is honest and won't take you for you money. The better business bureau should be called on these people read more

I feared the worst when I brought my 2006 F150 in after a check engine light came on and the transmission was having trouble changing gears. The guys at AAMCO diagnosed the problem as an issue with a sensor. Replacing it cost about 1/4 of what a new transmission would've cost. They had it fixed the next day. Super honest and efficient. They got the truck running like a champ again at a fraction of what I expected. read more

Angels a good guy. They did great work on my jeep. Inspected my rear main seal upper and lower. A new gasket with a new oil pan installed. thank you guys at AAMCO. read more

My transmission quit on me. Mike and the mechanics at AAMCO not only took great care of us, they were friendly, knowledgeable and super helpful and kind read more

AAMCO Transmissions & Total Car Care - Getting my girl Harvie fixed and running spiffy - Auto Repair Near Me - Redlands, California

Horrible customer service they seem to never know anything when I had questions about my car. Every time they would always just tell me we had a problem we need another day and another. I suggest another shop for anyone. read more

I have been going to this AAMCO for about 10 years now. I live in Yucaipa and I drive a extra 15 miles out of my way because you get what you pay for. I could go to a local place and even save time and money because AAMCO is a few dollars more than a smaller shop. But I don't go to Big Lots and buy electronics because they have no warranty and you get what you ot for. I'll pay a few extra $$ and drive a few extra miles to have it done right the first time. The customer service was like AAA Automotive. Friendly, polite, honest and I felt comfortable waiting for my car to be ready. Thank you Redlands AAMCO I'll be a customer for life. read more

We were so happy with the work done here. Angel walked us through the whole process. Our car is running like new. They told us to bring it back within the next 10 days to make sure we're still happy with it. In a year we can bring it back for a check up and they gave us an 18 month warranty. We will definitely recommend! read more

Do not, I repeat, do not go to this establishment unless you have money to burn. They charged us 4800 dollars for a rebuilt transmission installation. Roughly 170.00 an hour to do this job. We were quoted $1298 for labor, then when the truck was torn down, the bill went up. Shame on them for price gouging their customers. Had I known they were going to charge us the price of a used car, we would have taken our truck elsewhere. Keep scrolling when you are shopping for a transmission. These people prey on the desperation of others! read more

Beware! Took my car here for rebuilt transmission cost me 3000,00 since then i had brought it back 8 times for the transmission, a fee times i broke down on the freeway (very scary) the seal on tranny busted twice and they couldnt give me a explanation, today i got it back i believe is the 8th time this year ,i drove home stopped at the gas station ,after getting gas my car wouldnt start when i called to tell them how this happened one of tje other times before and it was the ground wire they forgot to tighten he said let me call the owner and ill call you back,he called back and said the owner said that has nothing to do with us but you can tow it back here and we will check it out, im just dumbfounded. So as i sit in my broken down car i just picked up from aamco redlandlands waiting for a friend to help me push it home , i would recommend finding somewhere else to go read more

Don't get your brakes done here! They will try to swindle you and pile on so much unnecessary work to rip you off. Manny is rude and manipulative. First of all, front desk girl is nice and professional. Went in optimistic about the brake job Groupon. Of course too good to be true. Dropped my car off at 8am on Thursday, only to show up at 4:30 and be informed they hadn't touched my car due to their rotor resurfacing machine breaking down. All day no updates whatsoever? For the inconvenience manny offers and oil change on a future visit. Left my car for another night, again no updates until I called at 3pm and manny tells me my car will be ready by 4. I show up to no information on my car. I just have to trust they they did the job. No mention of the free oil change either. Overall, a hassle to deal with AAMCO and manny. I regret coming. read more

This shop is full service auto repair with an excellent reputation for honesty and good honest work. I have experienced this firsthand when I went to have my transmission worked on last month. Mike Maloney, store manager, explained to me that he could save me $400 dollars and why my car needed a part and not a replacement of something much more expensive and time-consuming. The store also needed to order a filter and gasket for my transmission to complete the job so I was invited back the following week for a no-charge final adjustment/installation. Anthony, customer service rep, and Mike, could not have been more professional and made me feel very comfortable with the entire process and this is a place I thoroughly trust to for all my car care in the future!!! Thank you Mike and Anthony! (and Aamco of course) read more

I returned recently and dealt with Mike. Mike is true to his word and when he says he will do something he does it. Again I am impressed. He was great with his communication!!! Thanks Mike my son is on his way again. His car was not running at all. There was a great price with a free tow!!! Amazing. I bring all of my vehicles here. There was a hiccup at the beginning or our relationship here but Manny and his team made it right immediately. I like the way they have you bring you vehicles back after 10 days to make sure all is okay. We have been coming here for almost 2 years and these are the only people we trust. No one is perfect, but try hard to be and if they are not like I said they will make it right. read more

Took my car in today, June 25 2019 to get my transmission serviced, after 10 hours of waiting, I go to get my vehicle, and the VSC trac and trac off light are stuck on. And mike has the nerve to say "they were probably on before you dropped it off you just didn't notice it" yea I think I'd notice the 2 giant orange lights on my dash you fool, You lost another customer. read more

AAMCO Transmissions & Total Car Care - The lights that came on after my transmission service. - Auto Repair Near Me - Redlands, California

If I could rate this place 20/10 stars, i would. They were so helpful. Very friendly and I couldn't thank them enough. The owner was a very professional and knowledgeable guy. I 10000% recommend. You won't regret it! read more

My 2007 Honda Accord with 110000 miles needed a new clutch. This particular vehicle is very costly to service the clutch. I shopped around and was blown away by the quotes I was getting. Manny the service manager gave me a great price and was able to get it done in 1 day! 1 day!! My regular mechanic wanted 2-3 days and no guarantee! He really worked hard for my business and was very professional. My clutch feels better now then when new (LUK clutch kit). I was also relieved to have a transmission specialist do this kind of work, and offer the warranty they do. My recommendation: Shop around, get 3 quotes, take it here and they will beat it. What do you have to lose? read more

The ONLY automotive shop myself or my family trusts with our vehicles! Aamco in Redlands has been servicing my family's vehicles for over 10 years now. They have done everything from transmission rebuilds to general preventative maintenance on our vehicles - and every experience has been great! FRIENDLY Whether it's been a scheduled visit or an emergency drop-off, the entire crew at Aamco is extremely accommodating. KNOWLEDGEABLE Every visit or phonecall entails speaking to a courteous and knowledgeable person who can actually explain things, unlike many other shops where the staff merely just read a script off their computer screen without actually knowing anything about what they're "explaining" to you. HONEST Most important of all, Aamco of Redlands is honest and transparent! They won't try to sell you parts or service that you don't need and they certainly don't charge you an arm and a leg like most other places. Aamco in Redlands is a genuine, friendly, knowledgeable, honest company where I am comfortable sending everyone I know. Give them a shot for all of your vehicle needs - you will not be disappointed. read more

An honest mechanic shop. Unfortunately this term has become a bit of an oxymoron in this day and age. It's almost become the norm for auto repair shops to overcharge, exaggerate, trick and generally rip people off. This AAMCO shop, however, is a very welcome exception. Over the past 10-15 years or so I've had to use their services about half-a-dozen times. Mike, the main man here, has always been friendly and knowledgeable. More importantly...he's been honest. He's always been very up front about what work NEEDS to be done, what work SHOULD be done, and what work can wait until later. This level of customer service isn't what I've received at all at the other couple AAMCO locations I've had to frequent over my life. This is one of the few places I've felt comfortable bringing my vehicles to, hands down. read more

My go to place. We trust them and they do great, fair priced!! My husband had a really complicated truck repair and they did a great job.

Transmission starting to slip again, at this point its more worth driving the car around broken then dealing with the wait from these guys...so bugged. read more

The most painless service for my car I have ever experienced! 2 days ago my battery died. AAA came and jumped my car but instructed me to go get the battery tested. I heard from my boss this place was good and right down the street so I called and set an appointment. I dropped my car off at 8am, signed some papers, walked to work, and then got the call by 9am that my car was good to go. I was expecting them to try to sell me on something but, to echo other reviews, this AAMCO was a lovely exception to most shops I have taken my car. The check was free and Manny did not try to push anything on me. He explained what he thinks happened but said I was good to go. Im still in shock at how painless this was. Normally, I go to the Mercedes dealership and HATE having to go there so my preconceived negativity was quite high when dropping my car off, but I am pleased to say I am one happy camper. Thank you so much AAMCO! read more

After receiving terrible service at Transmission Plus of Redlands, I limped my way to AAMCO of Redlands where the manager, Mike, listened to my recent woes and assured me I'd be taken care of. The owner of the business even personally came out from the woodwork and told me they found damage done by the other shop and would fix it for no extra charge. The service and repair was done and I couldn't have been happier. I kick myself for not coming here in the first place. I know I'll be bringing all my vehicles here for now on as well. Kudos to the Mike the manager, the owner, and the mechanic who worked on my vehicle for running a spectacular business and taking pride in their work. read more

Worst experience ever. Manny and the owner are complete bull$hitters. $4000 for a clutch job? Are you serious? And the clutch still wasn't working right and they also messed up my transmission. After it all I wanted the invoices for the parts they ordered due to finding performance clutch kits for about $600. Didn't make sense. I called manny only to him trying to talk down to me and threatening me saying I should go down there and he can teach me a lesson. Get to talking to the owner who just talked a bunch of bull to me. Calling me "broke". He later called the police to say I threatened him and his family. Got arrested a week later only to have the case dropped because he didn't have any solid evidence. This aamco is full of sh*t and I will never consider them for any repairs. And to manny if you read this I hope you rot. read more

This shop is by far the best I have had to deal with in a long time. Thank you Angel and team. The van runs like a champ. Glad I took it to you guys. read more

If you want to have an honest, and VERY ETHICAL mechanic in charge of getting your transmission fixed; then pull right on into the Redlands AAMCO. Mike let me know upfront that his main goal was to have me leave his shop as a happy customer; and for the most part he sure did. He and his men rebuilt the transmission on my '97 Isuzu Trooper. It was a bear to work on, because the previous owner had a buffoon work on it. So the clown who worked on it before just made a mess of everything. Mike had to deal with a lot of crap left behind from that previous wrench-toting hack. I had no problem with the long wait, because Mike was constantly letting me know what was going on WELL AHEAD OF TIME (communication like this is a very valuable commodity; because it lets me plan my day). Mike and his men were thorough, friendly and demanding of their own work. He let me know upfront that he wasn't about to let me roll off that driveway with anything but a finely repaired machine. The only problem I had that stops this from being a "5-star" rating was a minor issue that we worked out completely to my satisfaction. The problem honestly isn't worth going into detail, because I never, ever had any doubt in Mike's integrity as we worked through the problem. The bottom line is that Mike took a car that couldn't shift out of first gear; and finished up by repairing it into a smooth running machine (the engine on this car was previously replaced..Lucky for me not by the same bone head who replaced the transmission before I bought the car). If you pull into AAMCO, then brush away the worries of being ripped off, bull-s*#tted, and deceived. Instead, you're going to get a mechanic who is proud of his deserved reputation as an honest mechanic who wants "word of mouth" to spread in his favor. No, AAMCO isn't cheap by a LONG SHOT, but their guarantee is strong, their customer service is on point, and they're represented well by Mike in Redlands. read more

I will never recommend this place to bring you car this worse place ever they missing part on the car don't connect the air bag sensors so far they don't know what to do Plus you will spend a lot money for a trash job If you really want a good job I don't make the same mistake I do look for another place. You will save more money and time in some other good shops beside this clowns read more

I know it can be hard going to a mechanic when you have car issues but Mike helped my family out the entire process. He was very enthusiastic and positive throughout the whole ordeal. We ended up requiring a transmission rebuild for my boyfriends Chevy Implala and he made sure to stay in contact with both of us and was very thorough at explaining the issues and solutions we had. I really appreciate Mike for all of his assistance, he was honest and trustworthy with our car and the service.Thank you Ammco we will be going back for any other car services we needed. read more

Took our Ford transit van in to look at the transmission. I had called prior and spoken with Mike who was helpful and friendly over the phone. He was also very friendly and helpful in person. They did a free diagnostic and took care to be thorough when my husband had further concerns. Our transmission checked out and we were sent on our way. Would definitely recommend for diagnostic work, can't speak to service as we didn't end up having any done at this time. Friendly, helpful, and straightforward read more

Do not bring your vehicle here!!! They are a complete rip off!! I picked up my vehicle 2 weeks late because I was out of town and they put a lean sale of the vehicle and charged me an extra 900 dollars just to get the car back. They didn't even fix the problem on the vehicle. The guys are a bunch of crooks. It's not surprising that they do t even have 3 stars. I should have checked their ratings before bringing it here!!!!! read more