Check the Google reviews instead, had an extreme emergency &John was there to help THANK YOU!!!

John was incredibly professional and honest. I would highly recommend him and his team.

This place is the best. I brought my car in back in January do to a small odd noise coming from the engine. They had my car all day and looked the car over thoroughly only tell me that nothing needed to be done at that time. I worked with John. He didnt even charge me for a service fee. Recently I had what I thought was going to be transmission problems with the same car. Expecting to have to replace the transmission, expecting a $3000+ repair bill.I brought back worked with John. John located the problem, not the transmission, Thank God. Repaired the car, it has been driving like new since. Going back here from now on for all my car service needs. read more

I went there needed a transfercase for my car took them 4 months to get the part and install it, they never call to give you an update. After months of waiting and calling they finally finished with everything. Couple of weeks later the issue I had became worst, they got the wrong part...I called them told them of their mistake went out of my way look for the part, found the right one, call them to buy it because I already paid for a (complete job) they told me they were going to call me back every time I call they said the same thing "we'll give you a call back" nothing till today over a year now. Short: Avoid this place at all cost you'll be better off having a dentist working on your car then those "professional"... They don't know the difference between 4w transfercase and a 2w read more

Great service. Took a 2018 traverse in that was diagnosed by the dealership with a failed transmission. They wanted $6,500 to replace it. The folks here flushed the fluid and it ran perfect!! read more

If I could rate this place 10 stars, I would. This is one of the nicest shops in the area and combined with John and his team, you'd be crazy not to come here. John took the time to explain everything about my car, and even saved me money where it didn't need to spent! If you want honest and quality auto repair, look no further. Plus, their new request a quote feature made my life so much easier! read more

Initially thought it was the best place I had ever taken my car to. My Volvo had so many symptoms, I was sure it was done. The team listened intently for the first repair. My car went down hill and I brought it in again. I found out that there was $1,500 that needed to be spent which I didn't have. The AAMCO manager sais no problem we can get you credit and they won't even do any checking. A month later I found myself in a predatory lending scheme with ACIMA Credit where my bill was doubled. It will be some time before I extricate myself from that situation even though I'm a senior and needless to say my car still has lots of problems. read more

So so happy with the service and care I got with this AAMCO location. John the new owner is not only about customer service the work they did was professional, complete, transparent and totally fair. This is a franchise business and each owner sets the tone. You can tell he cares about his customers as this one rocks! I live in Cambridge but heard about John and it was worth the trip. Not to mention it cost have the price of a dealership to do the same work. Totally recommend this business to all that need car repair. read more

Wow... That is all I can say. I have never had such bad service and all the while insulted by them as if it is all me. If you have a problem with these guys file with Better Business Bureau ( https://www.bbb.org/boston/ ) Very easy to leave review/complaint and BBB follows up with them as well. Read below for my experience. First off dropped off Car as check engine light came on and autozone told me it was 1 transmission code error. I scheduled a appointment for monday and I dropped it off the night before. It snowed like 6 inches over night and I found out monday they were closed due to snow. Now every other business including valvoline, mcdonalds and small super market behind them was open I know because I went by to shovel snow around my car so it wouldn't freeze to ice over night. Should of known then to take it elsewhere but I had used AAMCO at another location before and received great service so I convinced myself to leave it. So they told me transmission needed to be replaced and there was codes for transmission failure. Nothing else was mentioned as a problem with codes at that time. Okay transmission is under warranty with LKQ so I agreed to replace it. Warranty company sent out replacement transmission when AAMCO received the transmission they installed. I show to pick up my car and check engine light is on as well as VSA light and traction control light mind you only check engine light was on before. I tell them they say its stuff other than transmission i.e. oxygen, abs sensor and couple others they will fix but i have to pay. Now first off why am i being told this now after I bring it up not them. Second off why wasn't any of this showing up initially. Of course I'm late for work so i have no choice but to leave with the car because conversation was going no where. So then I was shopping around for quotes to fix these new other items and my car over heats. Bring it to another mechanic and he says radiator blew because it was not properly attached to transmission and the transmission is bobbing around because it is not properly attached. I call AAMCO up and the owner Dave Angel tells me bring car in and we will drop everything to look at it. Great response i thought they were going to fix what they did wrong. What a joke i tell them wednesday and bring it by. Sits there all day mind you i took a day off work. Not their problem they tell me other cars ahead of me. So why tell me to bring it in if you can't look at it why wasn't I told another day. Owner said he would drop everything and I even talked to him the morning I dropped it off he even said then we will look at it. Out of frustration I just picked my car up and I am scheduled to take it to another mechanic. Stay clear of this place its full of cars that is a first sign they are overloaded and not willing to do the quality required no matter how small or large the job. Another funny fact I was there waiting to pick up my car and I heard shouting and screaming in garage turns out mechanic messed something up oil was squirting everywhere total proof these guys are not doing quality work. read more

There is nothing better than going to a business such as AAMCO to find out there is nothing wrong with you transmission. They took my CRV for a ride and then put it on the machine. I found out today not only are they great guys, John the owner and Tito the mechanic are excellent at what they do but they are also very honest. They could have told me my transmission needed repair just to make money. However they told me nothing was wrong with my transmission. They went the extra mile and checked out my car completely and let me know it was my axle that was actually the problem. I was so happy I drove past 3 different transmission shops to get to the real specialist at AAMCO in Roslindale. John you have a great crew. If you are unsure about your car care this is the place to go, You will not be disappointed. read more

I took my car to Aamco 125 Cambridge Street charlestown Aamco is robbing people off of their hard earning money don't take your car there for service. My car was driving driven good without any issue the only problem that I had the car couldn't go in park but the car can switch to every other gear I was charged $115 to diagnose the issue then $600 to fix the issue later on I get a call from them stated that the issue switch . After previously charge $115 for diagnose the issue and pay $600 to fix the problem instead of fixing the problem the car become in the worst condition car couldn't I was charge another $402 to rediagnose the car again I get another call we got good news for you we going to save you some money we have an old transmission here with the parts that you need we're going used that part one person stated he is charging another hundred bucks for it. The other charged me $200 for the part in reality the part only cost $38 brand new but I've been charged $200 for used part that they remove from an old transmission all together I was charged $1,126.69 may be because I'm a female I want some opinion I think I need to go to small claim court and retrieve my money back or even go as far as put them in national news read more

I love aamco. I have visited John and his team 2 times for my car , which is a Pontiac sunfire 2002. They have been more then helpful with assisting me in maintaining it and all repairs. They are super helpful and always willing to work with you when it comes to payments. I truly don't know what I would do with you guys! Thanks you so much!!!! read more

This has been my only positive experience at a car shop, EVER. I always feel taken advantage of at car shops because I'm not very knowledgeable about cars but this wasn't the case here at all. Dave the owner was so helpful and kept me in the loop with everything and the price was great. Will be returning here for any future car work. read more

Waste of time! Took my car in for a free check and then wanted to charge $180 for a further diagnostic which may not have fixed the problem. Must have thought I was born yesterday. Also seems strange I wasn't entitled to a copy of the report despite it being free. Customer service is pretty poor. read more

6/5 STARS! i dont exaggerate when i say this has been the most pleasant car repair experience of my life. i walked in there with my head down after not being able to drive for over 3 weeks and within 3 hours all my problems were solved. My transmission now runs more smooth than ever before. On top of that the customer service was excellent, all the right questions were asked and the patience with my incompetence was really appreciated. If you ever have the pleasure of dealing with Jeff I guarantee you will be inspired to write a review along with this one. Its always scary to bring your car to a shop when you can't be sure of the integrity of the work there, but this place really was exceptional in every way. Thanks again Jeff you really took the time to help a stranger in need. read more

I would like to first start off saying I rather Daves son, than Dave himself. This was one of my worst experiences ever. In short at the end of the process what was said to be fixed remains the same, so what did I pay for? A lot of lies and misconceptions in terms of pricing and what they will do for me. First told that they were familiar with my warranty company and guaranteed that the costs on my end would be low. Also told me of when I should receive my vehicle back which wasn't true at all, I had to wait an additional 2 days. Upon hearing that my costs would be low for a transmission issue I said yes to the terms without knowing the fine print, everything was done over the phone since I was at work (learned that I should always go in and figure everything out first). At the end of things they tried to pin all of the costs on the warranty company to make them seem like the bad ones but when in reality they tried to twist what was said, they could have accepted the parts and done the work to lessen the costs on my end. But for "warranty" reasons didn't go that direction and used parts that they found fit, making something which I may have paid $250-$300, to roughly $1800. Why do I need additional warranty for the parts, if my warranty company is buying parts which I could have gotten cheaper and still be covered by their warranty? My last additional comment is for Dave, who did give me unsatisfactory customer service, tried to keep me out of the loop of things happening in terms of the discussion between him and my warranty company, and is the guy who pinned my warranty company to make it seem like they were the ones to blame instead of using what the warranty was giving out to lower my costs. He seemed friendly and acted as if he was on my side, but don't be fooled. Hope you can learn something from my experience, don't have your car held up like I did and have to resort in paying $1050 for no repairs or $1800+ for repairs. Or just stay away from this place like I plan to in the future. read more

DO NOT GO HERE!!! REPEAT DO NOT GO HERE!!! Went in for a flush and fill on transmission. They drained the system completely and put the wrong fluid in. INTENTIONALLY KILLING TRANSMISSION so they could get the rebuild job. Go to local smaller shops...you will get great service at smaller shops. SCUMBAGS all day. DO NOT GO HERE!!!!!! SAVE YOURSELF. read more

I have been bringing my car to this place off and on for several few years, but after a series of frustrations over the past 2 under a new manager -- about missed diagnoses, lack of clear communication on their end, time wasted with my car sitting idle in their shop while I think it's being worked on (only to get a call after several hours saying they need to charge me $100 to run a diagnostic test after they had already told me what the problem was, and that I need to schedule another appointment for that after going without my car for half the day...) -- I'm all set. This place is disorganized and not real professional. Find a mechanic who will be more straight up with you. read more