I called multiple local appliance repair companies and Kelly's was the most accommodating. The…read moreperson that answered the phone to schedule was very pleasant and efficient. Shane who came out was on time and resolved our problem quickly. I will definitely use them again! I love supporting a small local company! Good job Kelly's!

Very impressive customer service! The technicians were professional, knowledgeable and courteous. I…read morefeel confident in the quality of the work done to repair my dryer and the overall maintenance (tuneup) I had done on both my washer and dryer. I would highly recommend Kelly's Appliance Repair for reliable, honest appliance repairs.

After 34 years of faithful service, our Subzero refrigerator and freezer recently needed to be…read morereplaced. I stopped by Tee Vax to look at the new Subzero models they had available. I was fortunate enough to meet Richard Landen while I was there. Richard was very knowledgeable, courteous, and helpful. I told Richard I needed to discuss a few of the model options with my wife, and I'd call him with a decision within a week. I phoned Richard a few days later, and told him which model Subzero we wanted to order. He couldn't have made the whole purchase any easier. Richard emailed me the receipt, and told me the new Subzero would be available for pickup in a few days. Richard was kind enough to inform me that if I selected a certified installer Subzero adds an extra year to the warranty! So I figured I had better do just that, and I went with Top Tier Appliance Installations which is owned by John Yeager. If there was ever an appropriately named business, it's John's business! John and his crew really were top tier! From keeping me apprised of their arrival time to protecting my floors removing the old SubZero, to being diligent as they carefully lugged these 800 pound machines (both the old Subzero and the new Subzero) up and down my stairs without damaging my home! The installation job they did on my new Subzero was spectacular! I would highly recommend John and his team without reservation! I'm a very particular guy, and John and his team are definitely welcome back in my home anytime. Going forward, anytime I need new appliances, I will be calling Richard at Tee Vax to buy them, and John at Top Tier Appliance Installations to install them!

Ordered new appliance over the phone. It came in early and they gave me installation options. Very…read moreprofessional, much appreciated.

My husband and I have been shopping here for years. It is a decent size store and the layout makes…read moreit easy to find what you need. We have purchased wood, pavers, a shower door, and plants just to name a few. There is also a nice garden center with quality plants. We recently purchased a rose tree and plan to buy more fruit trees soon. The staff has always been nice and helpful. The store is inside a shopping center with sufficient parking.

I have been happy doing business here; you can find most anything you'd want. But today I went to…read morea return a Dorcy rechargeable flashlight that I couldn't recharge after less than 2 months of use; it was the second defective one I'd had, but I hadn't thought to return the first. The clerk at the Exchange counter was quite rude and blamed me for not plugging it in properly. He did eventually give me a refund, but it made me think twice about buying anything that I might have to return.

Highly recommend. When my 17 year old Frigidaire washer died, Hans provided me with good advice to…read morediagnose the problem myself to save costs. He ordered the necessary part and fixed quickly. This guy knows what he is doing, fixes it personally, friendly, and at a fair price. I would pick over a bigger company, that may have less experienced technicians. He also said he would come back if any issues. Piece of mind too.

I just talked to Hans and I have a potential repair on my oven/microwave combo unit. Over the…read morephone I told Hans the situation - 15 year old Kitchenaid and the control panel wasn't working. He said the money you would have to pay to repair it isn't worth it and that an oven microwave combo is not a good idea because the microwave gives out well before the oven. In other words, he gave good advice that caused him to not have the job. That is honesty big time and I can promise you I will be calling Hans anytime any appliance breaks and I need to repair it. Not only did he quickly understand everything I was saying on an appliance he wasn't looking at, but he gave advice based on what was good for the customer. A+++

I was referred to this business by a trusted source. When you call there is a message that they…read morewill call you back shortly. Nope. Got a text message from "Tara" robot? Then no response to texts for two hours. Then more texts asking for my address but still refusing to call or answer the phone. Super sketchy. I don't understand how this is a thing. You're in the service business with terrible service. I'll look elsewhere. It gets better... no time to call but plenty of time to reply to Yelp. What a disaster.

In the last 5- 10 years i have called him the most and it is definitely at that point of "most…read moretrustworthy" and "thoroughly expert" in a lot of brands. (For me, Viking, Sub Zero and Liebherr) He can talk about all the brands and little differences for big and little problems. I have seen a few random people here and there be cause a friend said to use for "so in so for such and such brand" but, No thanks! People with big personalities and egos are exhausting and i gotta get stuff done! Totally trust Scott for anything & everything, he provides great value for my sanity and my family. He has repaired my Viking microwave, & induction top burners, my Sub Zero Freezer Drawers and my Liebherr refrigerators with trusted success. The sweet booking person Jenny, feels like I am calling an old friend. Gem of a company to do business with. The Value is excellent as the trust is there for what is happening and being done. And some people just seems to be coming on the scene and throwing out random numbers hoping people won't flinch to pay that. Call Scott's Appliance for a trusted Marin Appliance Repair! He deserves a 6th star for the stability of quality service and personality; Ordering parts, Temporary fixes-if needed, ultimately getting the job done.

The technician preformed his task in a most professional manner and his care was beyond my…read moreexpectations. He was very polite and expeditious in his undertaking. Thanks

Wonderful and prompt service. I ended up replacing my wall heater thermostat. My old one would not…read moreclick on. My new one is digital. So happy. I have used Ross HVAC to replace heating elements in my Wolf oven. Very friendly and knowledgeable staff. I recommend this company. Lou Ann S.

Came out to the house promptly and diagnosed the issue. Was on time for the appointment.read more

Thank you Johnathan and Rafael for helping navigate fixing my appliance , your prompt and efficient…read moreand helpful . It's been a delight working with you . Cynthia

It has been years (around 10) since I first came to this place to revive an old lawnmower, still…read moreworking fine BTW. I had a pressure washer that wasn't turning over and after I replaced the spark plug and cleaned the carburetor, it still wasn't turning over. I figured I was out of my depth and some engine work was probably required, likely coil replacement. When I explained everything at LarsEngines, it was indicated that I was in queue and it would likely take a week which was unfortunate because I was hoping to use the pressure washer for a project that weekend. Long story short, it was a quick fix that didn't require shipping of additional parts and because they actively listened to my need for the unit by the weekend, I got it back in time to make that happen. These folks do good work, listen to customer needs, and are honest.

I called today, and although the gentleman said the service I needed was not available, he referred…read moreme to someone else. I really appreciate this kindness and generosity. Many thanks.