Caveman installed a new unit in my home last year. This week the motor quit working during a heat…read morewave. I have a lung disease that affects my breathing. I called Caveman in the morning, they went to Medford and picked up an entirely new unit, took out the part I needed, and had it installed the same day so I would not have to wait for the individual part to be ordered. I could not be happier with the great customer service I received. In this case, I don't think a small business owner would have been able to afford to buy an entire unit to use one part. There service was above and beyond my expectations.

Caveman is always fast and d friendly. Their service is top notch. I do not use any other. Their…read morestaff is knowledgeable and always trying to help get someone out right away. Bobby and Keith are an amazing team. Their can do attitude with a smile makes the experience one to remember. They give a fair price and I always feel well taken care of.

They came out next day. Very professional and informed me of the problem with my air conditioner…read more Explained everything clearly. Had the job done in an hour. My air conditioner has never worked better. Very reasonable price.

So I called Vicki, who claimed to have never seen my response to her email. Said she would try…read morereach Jarra. Jarra called awhile later to let me know how fortunate we are that "the company has cleared my afternoon so I will try to be there to take a look between 1:00 and 4:00 pm"-and that's with a cleared afternoon. Jarra also inquired about my email, claiming that no one can find it "Vicki can't find it the owner can't find it, everyone is looking but it isn't there." There were no problems with our email exchanges in December, so I am sure Vicki is simply having more trouble. Jarra texted around 3:15 to tell me he was headed our way from Eagle Point and arrived at our door at 3:50. He explained that he was on the phone and speaking with a technician about the codes I had told him about and that he would start trying to track the problem at the heat pump while talking with the technician. Jarra then came inside the house to the air handler while still speaking with the technician on speakerphone. The technician was explaining that there was no communication between the controls, the heat pump, and the air handler and he was quite certain of the cause. He told Jarra what he could do to test the theory and eliminate other possibilities, but again, he was certain of the fix needed. While they were talking Jarra answered a query from the technician saying "this unit is a 950, not an 850" which gave the technician pause before he said something like "oh, ok, I didn't realize that. Well, it is what it is but I am still betting that this is the fix." Jarra then explained that he needed to remove our thermostat from the living room wall and try to hook it up direct at the air handler to both the air handler and the heat pump to see if he could establish communication between the three. He then proceeded to do this. When I asked Jarra why the technician became sympathetic when he learned that this unit was a 950 instead of an 850, with some hemming/hawing Jarra explained that the 950 has some "peculiarities that can cause issues" or words to that effect. He further explained that there is now a 1050 that is supposed to address those issues. After connecting the thermostat direct to the air handler and heatpump control located in our closet, Jarra explained that he could not figure out how the wires were run from the thermostat in the livingroom to the air handler and would need to "check with my company to see when the can free someone up to come help me. You will need to leave the closet open so the the heat sensing unit can tell how warm it is. I will be back to finish this up as soon as we can arrange it. He then left us with nothing but a hole in the wall with wires sticking out where the thermostat was and the thermostat sitting on a toolbox in the closet with the air handler and instructions to leave the door open. Feb. 18, 2026 Jarra called this morning, inquired as to whether everything was still working. Then said something along the lines of "well I've talked with everyone I need to talk to on my end and we are ready to come back and complete the repair and I was wondering, , well management was wondering if we do that, would you be willing to withdraw your unfavorable Google review?" Not having expected to have my repair completion held hostage, I began to say that I would have to think about that, given that these issues have been ongoing since this company carelessly/recklessly allowed the computer motherboard in the system to get soaked. I further explained that along with the constant extra costs and uncomfortable temperatures, the constant interruptions to our lives having to wait/be available for 3-4 hours waiting for a technician, etc. have gone on for years as well and the company has remained completely unconcerned until right now. Jarra then did some more hemming and hawing and I asked him if what he was trying to say was that the company was trying to end our relationship hoping to further avoid responsibility. Jarra confirmed that it was his impression that if I am unwilling to reconsider and withdraw this review and forget everything that has gone before then the company wants to end the relationship, but said he would need to speak with them again and would call me back. Jarra called back about 10 minutes later to inform me that the company was quitting without finishing the current repair and was voiding the regular maintenance contract, "but they decided they would refund to you what is left on the contract. And at least it is working, but if you don't want to leave it like it is you will need to find someone else to finish the job. You could leave it like it is and it should be fine for awhile but it won't be as convenient.", or words to that effect. Was disappointed but unsurprised with Allied's decision, and sorry for Jarra's part in it. Shameful conduct all around.

I contacted Allied Comfort Pro for a duct cleaning quote. I was informed they could only provide a…read morequote after their Installation Manager did a brief inspection. Well, he called only to inquire how many registers (vents) were in the home. Apparently, 11 registers is above the normal 8 registers and we were quoted $890 over the phone and via email. I then called Jim Williams who was recommended by the very dependable Mark at AirTec. Jim arranged a time to come inspect and provide a quote. So pleasant and professional. We were quoted $400 and he was able to schedule the duct cleaning within the week! House air is noticeably "fresh" and we were so happy with his work!

Mike and his team were totally professional from start to finish…read more We got 2 quotes, on company never even went into the attic to look at what needed to be dealt with. Mike was up there taking pictures and notes, came back with a plan, the executed it flawlessly. Everything was cleaned up like they were never here. We highly recommend Helm Air Duct Services

Mike & his crew - Zeb & Fox re-insulated my floor & re-wrapped the ductwork as well - great job on…read moretime & done ahead of schedule. Mike also got me what I needed to file for tax credits through Energy Trust. I'd recommend for sure. Thanks again Gene

My Bryant heat pump decided to quit during the heat wave. Called and setup an appointment Jeff and…read moreTaylor were here on time diagnosed the problem changed out a part and back on. They were here 45 minutes or less. I've always had good luck with All Seasons.

I have several services rendered over the past five years: Starting with service calls with Dan,…read morethe owner of the company, then duct work, repaired or replaced,then a complete equipment change out to more efficient units, that I am sure paid for themselves in the course of a year. I recently had two service calls from Jeff, he analyzed and made the repairs swiftly. I think Dan set the standards for honest ethical business standards and all his employees are in agreement with those standards and work well together for the benefit of their customers. In every service they provided their charges were fair and reasonable. Morris Arnold

After talking to and getting estimates from several HVAC companies for our Heater/AC system…read morereplacement and Range hood vent addition, we chose Stone and are happy we did. We were impressed by Jason's thoroughness in gathering the needed information for the estimate and his knowledgeable answers to all our questions during the project. AJ and his install crew were very good on a damp day taking care not to track in mud and were considerate of being in our house. We hardly knew they were here. Adding an outside vent to our range hood also went in without a hitch, they even brought in a roofer to make sure the vent cap as installed correctly. Good value and great people. We highly recommend them.

We are so glad we chose this company to install a new heat pump to our house…read more They were very honest and professional. It was money well spent and I would highly recommend this hvac company.

Larry of Three Rivers Heating and Air is fantastic! He came out this afternoon, 7 November, on…read moreshort notice, even though I said it was not an emergency that my HV/AC system was not working. He had an opening. I bought a house in Grants Pass this past summer. Due to a stupid error on my part, the HV/AC was not working. Since it was summer and quite warm, I was not concerned about it. With the weather turning colder, I realized I needed to get the system working. Three Rivers Heating & Air had the best reviews, so I gave them a call. Larry arrived at the time he said he would come. He got right to work. I was impressed by how he took the time to explain the system to me and what needed to be done. He was very good at teaching me what I needed to keep the system working well. Larry was very efficient and effective in his work. He was very neat. Definitely professional. Larry's rates are also very reasonable. I will definitely call Larry at Three Rivers Heating & Air for any future HV/AC needs. Thanks to Larry, the home is toasty warm again!

I just has a phone conversation with Larry. He was very informative. I would highly recommend…read moreanyone to have him come out. Other companies I called previously were all about the $$$ and Larry was more about the issue my unit is having. I strongly feel Three Rivers Heating and Air would offer fantastic customer service.

I work for table rock memory care and have used applied refrigeration many times. They are great…read more Always professional and willing to help. Any time even after hours they come to save the day. Would highly recommend there services.