It's always fast here. When I wfh I'm able to get my oil done on my hour lunch and head back home…read morewith time to spare. The people are always super nice and very transparent. They make sure you are informed about what they're doing every step of the way. They will also let you know if your car is due for other services which I find helpful. You do not have to say yes and I never feel pressured to. I definitely recommend coming here if you want to get this done fast and well. They will see me here again when I need my next oil change.

Terrible store manager got two interviews. Waited a week after I was told they'd contact me. They…read morenever did and I went into the store to inquire and was trespassed. What kind of hiring business does this?

Dons auto is an honest decent place to bring your automobile for repair or work! My son took his…read morecar here and they took care of it promptly at a great price

I was visiting my cousin in Buffalo (I'm from Massachusetts) and after leaving the botanical…read moregardens my car broke down. I called AAA and we were towed to Don's. At the time I knew nothing about this business. I ended up being very pleased. They fixed my car within 24 hours, they were pleasant and informative. I feel the price was fair. I am happy to recommend them to others, although hopefully you won't be broken down so far from home!!!

I paid for a Super Kiss Plus plan and come to find out that Delta Sonic has been doing a basic wash…read moreon my car all winter. The basic wash uses a neoprene brush, that and along with their recycled water that is full of abrasive elements after washing multiple cars all day, has left scratches along both sides of my brand new 2026 vehicle. Delta Sonic's area manager Dave was very rude accused me of lying about the damages and the brush causing the damages. He refused to look up camera footage from February, March and April to prove that yes they did use those blue round neoprene brushes on my vehicle even though that was not in my plan. He reprimanded me for having less than 7,000 miles on my vehicle and told me that is a lot of miles for a new vehicle and that is where my scratches came from. I told him I live in the country and work in Buffalo so yes I have miles from driving back and forth to work every day and that would not cause parallel buff lines with scratches that trail along both sides of my vehicle. The only thing my vehicle was squeezed through since I got it was those blue neoprene brushes that should've never been used in the first place because I wasn't supposed to be getting a basic wash. I paid for a super kiss plus plan. So therefore not only did they damage my car they were charging me for a super kiss plus plan and only giving me a basic wash all winter.

Yay it was great. Why only 1 car wash? 4 lanes of cars and everyone has to merge, into one lane.read more

I went to Take 5 in West Seneca today to get my oil change done since I was due according to my…read moreservice sticker. When they checked the dipstick before starting, Jordan said that my oil was much too clean to change at this time. Most places would have just changed me oil and not said a word. Matt checked my cabin air filter as long as I was there and it was super dirty so I had them change it since I was there. He also told me I probably had another 3,000 miles left on my current oil. Ayana was very helpful as well getting me checked out and she and Matt made sure I knew about the discounts available when I came back when I actually needed the work done. The honesty and professionalism I saw today is a reminder of why I keep coming back to Take 5 instead of the other "quick oil change" places in the area (of which there are plenty who will never compare!). Thank you so much for your honesty, knowledge and kindness. I'll see you in about 3,000 more miles or so!

From the owner: Take 5 is your go-to for fast and simple oil changes in West Seneca- we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more, all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

Every time I get my car washed from the detail shop it is always finished horribly. I always have…read moreto ask for a rag to re clean my car since they never do. There is always dust or something left that I have to wipe and most of the time they have to vacuum again (it's really not that dirty but we do our cars when we want a thorough cleaning). I've gone to the Lancaster location (which is a farther distance) and had AMAZING experiences. I will never be returning to west senecas detail.

After my car needed work done that involved two people I don't know being in it, I decided to…read moreredeem an old Christmas gift of the 10-minute car detailing at this location. Felt like I won a little lottery when the employee said "we eliminated the 10-minute detail, so you are upgraded to the *super* detailing". You are required to wear a mask, as is every single employee. As soon as I arrived, I was waved to a lane with sanitizing stations. Each customer is asked to bag all personal belongings, turn car vent to medium high and on recirculate mode, then roll all the window up. Staff then begins to sanitize & each vehicle parked on a conveyor belt, where two to three employees begin to thoroughly clean inside. Waiting area seemed clean, no frills, just a row of chairs along the wall near a window that enables you to watch them working on your vehicle. This location also has outdoor benches that are more than 6' away from each other, however one bench is much closer to the door, disabling adherence to the 6' away from one another. They took 20 minutes & fastidiously vacuumed up a lot of fur from this dog foster mom's back/trunk area where the dog crate is generally in place. Even removed & cleaned cup holder liners I didn't know my car had!

This will be a little bit long because I just dealt with this shop for the first time ever and have…read morea lot to say about my experience with them. I work in the diesel industry so I know what makes a shop good and what makes a shop bad, and I definitely have high expectations for shops that I have to go to as a customer. The short version is that I cannot recommend them enough. In all aspects, my experience was fantastic. The long version is that I brought my truck in for some work that I've been neglecting to have done for awhile now. Before even starting the work, they did find a very big and urgent issue with my truck. I had budgeted for the work I wanted done with a little cushion because my truck is old and rusty so I wanted to be safe specifically in the event that they did find additional issues. That being said, the issue they found was much more than I was prepared for. (And yes, when Halie called to tell me about it, she did have pictures on the way to my phone so I could see it myself and confirm the issue.) Halie sent me a quote for everything I had wanted originally + the newfound work I needed, and she specifically quoted me the worst case scenario version so that way I knew what I could be getting into as opposed to her having to call me with more bad news every hour and pushing me past my budget when they were already halfway through the work which I appreciated a lot. They also did their best to do the work right while saving me money where they could, and as a result, my bill did end up coming in a few hundred less than the worst case scenario estimate which was fantastic news. I didn't get a chance to speak with the technician(s) that actually worked on my truck, but me and a mechanic friend of mine peeked at everything afterwards and it does look good! Halie, specifically, was the only one I got to speak to, and she was an absolute delight. Super friendly, on top of the whole preparing me for the worst while looking for the best ways to help me... I was very happy working with her. There was also a delay in the work that they couldn't have prevented, and Halie notified me immediately. So, all around, she's fantastic!! And, finally, I also got an oil change. I wasn't due for one yet but figured I'd get it done now while my truck was down for several days. I find that most shops, whether it's a quick-lube place or an actual repair shop, rush through oil changes. On one hand, I do understand that; they don't make money on the oil changes so it's best to get them in and out as quickly as possible. But I really value shops that pay attention to my truck. The big issue they had found and repaired was something they couldn't have missed if they were blindfolded, but they also took the time to top off my wiper fluid (that's such a small detail but I can't remember the last time I had the rest of my fluids topped off during an oil change service!) and I am about 90% sure they even lubed up my door hinges. This was incredibly long-winded but I just want to make it clear that this shop is fantastic to work with, and if you're looking for somewhere to get work done, this is definitely the place to go!!

I had my vehicle in for an oil leak repair and. $4000 later it still leaks . The owner Nelson told…read moreme he would repair the leak or refund my money for the oil leak repair. After numerous attempts to get this done he keeps blowing me off. Very dishonest business.

After my car's computer literally blew up on the highway (a big melted hole in it), no one was…read morewilling or able to work on it, except Miracle Moe. Not only that, but he was confident that he would get it running. He showed me his equipment, more modern than anything I've ever seen at any mechanic shop. And he did it. He got the car working. That's why they call him "miracle" Moe, because he can pull off things that no one else will even attempt.

Wanted to leave an update. I had some additional problems and got back over here next day. When…read morepicking my car up again to leave a snowstorm hit and Moe was there with a plow. No way I would have gotten out of the parking lot otherwise. Thanks you guys!

Typically it's terrible news when you are told you need new tires. What fortune do I have to pay…read morefor tires and how much markup am I paying for you to handle this? Not the case here, with my experience, Josh was not only incredibly friendly but the service was exceptional. I don't look forward to the next fortune I have to lose, but I will be coming back here to give it to someone who at least cares about it.

I bought a 2011 Chevy Impala from Abbott motors in 2020 and it was nothing but reliable and I…read moreremember them getting everything together in a matter of days. Fast forward to June 6th 2026 and I bought a Chevy Malibu the staff Mike,Ray and Julie were nothing short of amazing they got me in a vehicle within 13 days of me blowing up the motor in my said Chevy Impala. I came in on May 30th and within 6 days they got me in a beautiful car that I can afford. Great job Abbott motors I will be buying my next vehicle there again.

My transmission blew on my 2019 Chevy Traverse. Took it to West Herr who quoted me some outrageous…read morenumbers to say the least. Called the Transmission Exchange and spoke to Chuck who ensured me top of the line service with honest review and pricing. Chuck got the vehicle towed from the dealership to his lot taking a huge burden off my shoulders in that regard! The transmission installed so far is working flawlessly! I highly recommend these guys they stand by their work! Chuck thanks for being friendly and attentive to my matter!

Chuck sold me a 62te with broken wires going to the valve solenoids. They refused to work on it and…read morerefused their warranty on the transmission. These guys are complete crooks.

I drive every night. I need my vehicle to be in good working condition. As I was doing my thing…read morelast night, the brakes got super weird. Very spongy with very little stopping power. I was concerned however thought that I could finish because the brake light had not been activated. Just some background. Today/last night is/was Sunday. The absolute worst day to need something done on a vehicle. My Jeep had been making some oddball noises - I wasn't attempting to blow these noises off - but I have my other Jeep going in for some work and new tires in a few days. I just wanted to spread out my cash disbursement. That was not to be. Brake light came on and vehicle was really keen on not stopping. I slow-motored home and switched out vehicles. My husband called around and found that Munro was indeed open and could do work today. Cautiously creeped there around 11am. Jeep was done by 1.15. New rear rotors, calipers and brakes. All for $780.00. Price wise - I don't know whether it's expensive or not - I do know that my ride is now safe to drive. I thank them for that.

Called just to see about an alignment and said I have a appointment scheduled for 1:30@ a diff…read morelocation , same business and jw if theirs anything before that and the guy on the phone says I can get you in later if you wanna drop it off. I said when's later he said idk later.. I mentioned again I had a appointment at 130 so if you can't get me in before I'm all set and he says I can get you in tomorrow morning.. like guy clearly isn't listening . I just said nah I'm good have a good day like lol ?