I bought my mustang back here in 2008 and they were extremely kind and accommodating. Still…read moreremember how good service I got here. Musting lasted for 12 years as well. Great car.

I just purchased a 2021 Toyota Highlander through Pennington's. I found them through Edmunds & they…read moremade the process very easy. Chuck was very insightful & kind. He was keeping in touch throughout the week to make sure I knew what was happening & what to expect. Tiarrah helped finish off the paperwork, it was super easy & took a little over an hour. Thank you Pennington's for making car buying easy & not stressful. I absolutely love my new car!

I called earlier today after I called several dealer for my recall A gentleman called Miguel…read moreanswered my call he went far beyond to assist me Just some one like Miguel will make your day

We have brought our Chrysler Pacifica to McPeek's Chrysler Dodge Jeep Ram of Anaheim multiple times…read moreover the last few years for service, including repeated visits for the same start/stop system issue. While the repairs themselves have been frustrating, the main reason for this review is the terrible customer service we experienced during our most recent visit in May 2026. This was by far the worst experience we have had here, and honestly one of the worst customer service experiences we've dealt with anywhere. The lack of communication, empathy, urgency, and professionalism was extremely disappointing. Our service advisor was Luis Sanchez, and we also spoke with the manager, Mike. At first everything seemed okay, but as the week went on it became clear that nobody was taking our concerns seriously. We dropped our van off on Monday and had to keep calling ourselves throughout the week just to get updates. We came back Wednesday, then again Friday, and still felt completely in the dark. We specifically asked multiple times for communication and updates, yet nobody ever followed through. Even after Mike reassured us that someone would keep us updated, we still never received calls. What made the experience even worse was the attitude we received every time we reached out. Nobody apologized. Nobody greeted us warmly. Instead, we were made to feel like WE were the problem simply because we were asking questions about our vehicle after it had been sitting there for days with little to no work being done. At one point it became obvious that being patient and polite got us nowhere. It felt like the only way to get answers or support was to become frustrated and aggressive, which should never be necessary just to receive basic communication. We understand repairs can take time, especially with electrical or technical issues, but complete silence and dismissive customer service is unacceptable. What is frustrating is that this dealership used to provide a much better experience. In previous visits over the last few years, communication was better, they helped with rental cars, and they even cleaned our vehicle after service. This time felt completely different. We left feeling ignored, frustrated, and unappreciated. We will not be returning, and I truly hope management takes this feedback seriously because something has clearly changed.

They did help me out and were willing to work with me, which I appreciated. However, I did feel…read morelike I was upsold on certain things, which was a downside. What really concerns me is what happened after I drove the car off the lot. The check engine light came on shortly after, showing a bad O2 sensor. When I got home and took a closer look, I noticed the car had O2 sensor spacers installed. That raised a red flag because those are often used to hide issues with failing catalytic converters. This was never disclosed to me during the purchase, and catalytic converter repairs are not cheap. I feel like that's something that should have been clearly communicated upfront so I could make a fully informed decision. Oh and the A/C didn't work . -_-

I had a very disappointing experience with Quality 1 Auto. Before making a purchase, I specifically…read moreasked about the condition of the vehicle and how long it had been sitting on the lot, and I was given information that turned out to be misleading. Thankfully, I decided to take the car to an independent mechanic before finalizing anything. The inspection came back with an estimated $4,700 in needed repairs, issues that absolutely should have been disclosed upfront. I would strongly recommend getting a second opinion before trusting anything this dealer tells you.

Huge shoutout to Juan and Zemr at Auto Sale of K & Z!…read more Walked in stressed, walked out smiling ear to ear in my new black Tesla Juan kept it real, worked with me, answered all my questions, and made the whole process smooth. No pressure, no games just solid customer service. If you're looking for a clean ride and somebody that actually takes care of you, ask for Juan. Appreciate you, brother!

I had an amazing experience with Kyle at Auto Sale of K & Z. He helped me purchase a Toyota Corolla…read morefor my mom and was incredible from start to finish. Kyle was super communicative, transparent, and made the whole process smooth and stress-free. What really stood out was how receptive the team was to the pre-purchase inspection results. They took it seriously and made sure to fix the (small) recs from the PPI before we drove the car off the lot. That level of care and integrity is rare, I really appreciate their team! The owner was also extremely kind, respectful, and patient with us throughout the entire process. We never felt rushed or pressured. Highly recommend Kyle and the whole shop here! Adding my opinion on the 1 star reviews... if you're looking for a used car Auto Sale of K&Z is very competitive. Even with their added-fees. I think everyone has to understand the dealer has to make a profit because they are a business... lol. Also, you're looking for a USED CAR.. they aren't perfect but for the price they offer you have to take in the pros/cons. Why don't you guys just go direct to Toyota or Tesla to get their "official pre-owned vehicles"? Oh that's right, probably because their prices are thousands of dollars more than here. Lol. Just my 2 cents!!

Mo is great! Super easy and very simple transaction! Super nice and very personable…read more Selling my car has been the easiest ever!. I highly recommend Mo and his team if you are looking to sell your car lease or finance!

We sold my mother's 2007 car to Imperial Tradelinks, I heard about them through an IG ad. The…read moretransaction was easy, competitively priced and genuinely kind person (Moe). I would definitely sell other vehicles to this company if I had to do that again.

I bought my 2008 Corvette from California Car Company. The deal was very straightforward and…read morehonest. If you are looking for a car with some personality they always have a good selection.

Typical tactics that hurt this industry…read more I have been in the industry 25 years and these type of unprofessional tactics whether intentional or not is what hurts the car business. I literally called before driving all the way from South Orange County to see a car that the salesman said was there. After arriving, sure enough the car was not there. Drove well over an hour to get here just to be given a story about why the car isn't there. Really disappointed. There is no respect for one's time at this business. I would strongly recommend think twice before investing time and or money here.

Mike is amazing and kind and was very helpful in purchasing our vehicle would recommendread more

I had a great experience with Palladium Autos. Over the past 6 years, I've purchased both a Range…read moreRover and a Maserati from them, working directly with Robin. He has been extremely patient, knowledgeable, and professional, especially when it comes to luxury vehicles. The pricing has always been fair, and the after-sales service is truly excellent. They stand behind their cars and make sure you're taken care of even after the purchase. I highly recommend Palladium Autos to anyone looking for well-maintained, high-quality vehicles and outstanding customer service.

Bruns motor s doesn't need to sell cars because these cars sell themselves imagine going to a…read moredealership guy hands yóu the keys ànd just says tell me what u think... meanwhile im looking at this beautiful blue highlander drove around with my girl and I was sold came back paper work was ready to go i think I was there 30 min however i did pay cash só thàt made ít easier to hé didnt try to up sale me it was stud straight to the point these guys really made this experience easy for me im sure if your thé kind of person Whó doesnt want to b.s around try these guys óut

Kendall is up front and honest. Doesn't look to gouge people or take advantage. He's also an…read moreexcellent mechanic and knows how to pick good vehicles for resell. I highly recommend getting a vehicle from him as I did today.