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    SmartMotors

    4.6 (219 reviews)

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    Reviews With Photos

    Francine L.

    Brian was extremely helpful. His friendliness and trustworthiness made getting my car a breeze! I didn't feel haggled into a new car, which is what I worried most about auto salesmen. Would recommend this business time and time again. Ask for Brian!!

    2013 Toyota Yaris LE, 93K miles
    Arthur M.

    We needed a reliable yet fuel efficient car that wouldn't break the bank, and Brian Ponce delivered. Brian pointed us to a nice 2013 Toyota Yaris LE that has only 93k miles. He was very helpful, and the whole process was very straightforward from start to finish. We were in and out in 3.5 hours. Highly recommended!

    Savannah B.

    My husband and I were looking to purchase a Toyota Tacoma. I found a listing for one from this dealership, through my credit union. Right away Brian Ponce contacted us after we showed interest in the truck. His customer service was fantastic, he explained the whole process and even made accommodations for my husband and I to see the truck after normal business hours, due to our work schedule. This was my first time making a purchase of this sort and it was such a breeze. I highly recommend this company and especially speaking with Brian if you are in the market for a car. Thank you again for making the whole process super easy!

    Jeris T.

    OMG I don't know where to start. I've been following this company's instagram page for a couple of months now. I finally took a chance and contacted Allison on a Saturday and explained my financial situation. Allison assisted me, and made sure the car buying process was smooth and really worked hard in getting me financed. Even on her off day she made sure I was taken good care of by Miguel. Miguel is also awesome and made me feel welcomed in their establishment. All this to say....TODAY I brought home my vehicle and I am forever grateful for Allison and her team! Thank you Thank you Thank you!

    Cecilia O.

    i am beyond thankful for this business. I was able to purchase my first vehicle without a problem! I have gone to so many places and left unhappy. Well not today!!!! Thank you so much for your help. I am one happy customer.

    Date of purchase
    Miguel G.

    **UPDATE** Tried to update original post... maybe this will be tagged in it. Original post is of "hood latch" complain... Taylor reached out to me and after a couple of calls and text messages he sent me to shop to get problem fixed! Took care of the bill! Awesome! Thanx for keeping it real!!

    Brian
    April M.

    Repeat Customer. I would like to show some appreciation to Brian. He sold me my first vehicle after coming back to the states from living in Guam. I had no prior history, no permanent address in California(healthcare worker) & I know that he took a chance on helping me find a car. I bought my first car from him at the beginning of the pandemic and I I was able to return to him for another purchase recently. I drove from San Diego just to do business with him because I really appreciated his help the first time. Words cannot express my gratitude. Thanks for being awesome Brian!!!!

    Suv car

    The best customer service ever! Miguel helped me out with getting a suv with an awesome price. And was so patient. Thank you so much. I'll definitely be referring my friends and family! (:

    Brian was very helpful, kind, and had a great attitude throughout the whole process! We were super lucky to find a perfect family car and he got us great financing options. Definitely recommend coming here for your next purchase!!

    Roger G.

    Very happy customer, After other dealerships wasting my time. I finally found the right place, for awesome customer service, plus Brian Ponce was very paitience no rush gave me my space to think about my decision. Explaining every step with the finance paperwork. In which other dealerships refuse to help. No auction vehicles here carfax to prove it. Appreciated the help Brain will definently bring my friends to you.

    Brian and two happy customers
    Jessica T.

    Long overdue review. Purchased this Toyota Highlander with Brian back in November as an upgrade to my previous SUV. It's given me no issues for the miles and how long it had been sitting on the lot. Drove this SUV all the way back to the San Bernardino Mountains where we're from and it was perfect. It's made it through one winter already no problems. This thing eats snow for breakfast, lol. Schools First CU worked fluidly with this dealership and we were on the road with our vehicle in less than 3 hours. This was my first auto loan I've ever taken out and Brian made me feel super at ease throughout the whole process. 100% recommend DriveSmart as a dealer and Brian as a salesman.

    Late Valentine's gift
    Katelyn I.

    We were super anxious to be shopping at a dealership for the first time but all our worries were washed away after having Allison as our guide. She answered all of our questions (no matter how ridiculous) with patience and was clear on everything! For her, it wasn't about the sale, but about making sure our little family was taken care of while shopping for our dream car. The whole process was painless and we were walked through every detail. Nothing was rushed and not once did we feel pressured to commit or sign anything. We are so happy with our new family car and the great service this dealership provided.

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    Taylor of DriveSmart Motors was easy to work with and responsive. No problems at all.

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    Ask the Community - SmartMotors

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    B&J Car Company

    (53 reviews)

    They are very helpful, Bryan was hable to help me finance car. From all the dealers, they got it…read moredone.

    First let me say that I'm a discerning buyer. I have scoured the Internet looking for places to buy…read morea used vehicle for my son. I had a friend recommend B and J's automotive to me and I thought I would give them a chance-it's odd that my first real job was at B&J's burgers in San Dimas. First, I have to say that there was no pressure that you would normally find in small lots or even large dealerships. The cars are priced well; it appears that the B&J owners make sure that their employees are honest and care about the people coming through the doors. I worked in professional sales for 10 plus years before I became a professor. I can tell when people are genuine and when they're not, and these people are genuine. I was looking for a car to meet my son's needs, and I found a nice 2013 Toyota Corolla. It was in very good shape for being that old. Yes, you're going to find little scrapes here and there and possibly little minor defects but unless you go back in time and bring that car with you, you're not going to find something as clean as this one. This is an honest dealership. There are no hidden markups, no added tinted windows or security devices that you see in many other dealerships. Many dealerships will offer a price that seems enticing, however they have many add-ons like an upgraded stereo, upgraded wheels, upgraded tinted windows, upgraded sound system, upgraded security system and so on. NOT HERE. There is only one person that you need to ask for and that is Brian Ponce. He is the quintessential salesperson, and I'm 61 and I know salespeople that are good because he listens and he doesn't try to talk over you and tries to oversell. When you go there ask for him if you do not, you'll be doing yourself a disservice this is not to say that the other employees are poor workers, because I didn't meet them, but my experience with him was so intense that I can't imagine doing business with anybody else. It is a small dealership and usually I don't even go to these places. Again, because I was recommended by a friend, I did so. The car's outstanding I already had my mechanic check it out and of course there are a few minor things to do to it but nothing major the engine was great, the brakes are great the transmission's great the interior is great and again you can't expect everything to be perfect because it's thirteen years old. I am not a professional Yelper; I'm a normal person who tells it the way it is. Make an appointment with him and be on time and he respects that. I respect that someone values my time and is ready for me. I know there's a lot of unscrupulous people out there, but this place is not one of them. I'm going to send you a picture and you can see me in the picture. I'm a teacher, I don't have a lot of money to spend, and I believe in value and honesty, and this is where you'll find it. I hope you have an opportunity to speak with Brian and find a car that you like but to be honest I mean you have taxes and fees on top of everything you see and that's not the salesperson's fault, that's the state of California's fault. No matter where you go, you're still going to have to pay those same taxes so why not go to a place that will treat you justly, and with respect.

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    California Motors Direct - Santa Ana

    (1.3k reviews)

    We absolutely love our purchase! Zachary was so nice and helpful and made everything super easy, we…read morewill be recommending him and this dealership in the future update! When i went back in for service JUAN SALGADO took time out of his day to help me out! I definitely recommend santa ana CMD for your purchase!

    I am submitting this complaint to document my experience regarding the purchase of a 2015 Hyundai…read moreGenesis on May 2, 2026 at California Motors Direct Santa Ana. Working with Juan Salgado and Benjamin Fernandez. The vehicle was advertised for $14,999, and I made a $10,000 down payment toward the purchase. One of the primary reasons I felt comfortable proceeding with the transaction was the dealership's representation that I would have a 48-hour period to review the transaction and return the vehicle if I disagreed with any aspect of the purchase or was dissatisfied for any reason. Relying upon those representations, I completed the purchase believing I would have a meaningful opportunity to review all transaction documents and associated charges. However, I was not provided copies of my paperwork until after the 48-hour period had expired. Upon finally receiving and reviewing the documents, I discovered that the total cost of the transaction had been significantly increased by additional products and charges, including $1,936 for a Tire and Wheel Protection Plan and $3,399 for a theft deterrent product (Starguard), which i was originally quoted $20 per day. These charges materially increased the overall cost of the vehicle and were not expressed to me at the time I entered into the transaction. My current balance on the car is $12.360.55, after putting $10,000 down on a 14,999 car. OC Motors is a total rip off! Had I been provided the complete paperwork immediately following the sale, I would have been able to review the documents during the promised review period and make an informed decision regarding the transactions. But apparently thats how this company operates. After discovering these charges, I made numerous attempts to contact the dealership to discuss my concerns and obtain clarification. Unfortunately, my efforts were unsuccessful. I was repeatedly transferred between offices, informed that I was contacting the wrong department, and, on multiple occasions, my calls were disconnected. I also sent emails seeking assistance and clarification but did not receive any response. I further learned that the vehicle had a prior damage history reflected in the vehicle history report. While vehicle history information may have been available, consumers should be provided with complete transparency regarding both the condition of the vehicle and all financial terms associated with the purchase. I'm documenting this to caution other consumers to exercise diligence when purchasing a vehicle. Prospective buyers should carefully review every document, verify every charge, ask questions regarding all add-on products, and ensure they receive copies of all signed paperwork BEFORE leaving the dealership. I wouldn't recommend them at all but if you do purchase a car from this dealership, read everything, even the small print, they are very crafty- they try to "legally" scam people. In my opinion, the manner in which this transaction was handled lacked the transparency and customer service that consumers should reasonably expect when making a significant financial purchase. No matter how good these cars look or the prices, do not trust this company I hope that by sharing my experience, other consumers will be better informed and able to avoid similar frustrations. *They will reap what they sow* Blessings to all

    Generation 1 Motors - The beauty that I purchased

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    I had a great experience purchasing my 2016 Toyota Corolla from this dealership. Buying a car on my…read moreown for the first time was a little intimidating, but Mike and his staff were patient, professional, and never made me feel pressured. They answered all of my questions, were transparent throughout the process, and gave me the time I needed to make an informed decision. They were also accommodating when I wanted to have the vehicle inspected before purchasing, which gave me additional peace of mind. The paperwork was straightforward, and the entire process was smooth from start to finish. I've been very happy with my Corolla so far, and I appreciate the excellent customer service I received. If you're looking for an honest dealership with a friendly and helpful staff, I would definitely recommend giving them a visit. Thank you for making my first car-buying experience such a positive one!

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