SmartMotors

4.6 (219 reviews)

Car Buyers, Used Car Dealers

Closed • 11:00 am - 5:00 pm

Updated 3 months ago

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SmartMotors - Car Buyers Near Me - Orange, California

SmartMotors - 1 owner 2006 Tundra TRD Off-road with only 126k miles - Car Buyers Near Me - Orange, California

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Francine L.

Brian was extremely helpful. His friendliness and trustworthiness made getting my car a breeze! I didn't feel haggled into a new car, which is what I worried most about auto salesmen. Would recommend this business time and time again. Ask for Brian!!

Arthur M.

We needed a reliable yet fuel efficient car that wouldn't break the bank, and Brian Ponce delivered. Brian pointed us to a nice 2013 Toyota Yaris LE that has only 93k miles. He was very helpful, and the whole process was very straightforward from start to finish. We were in and out in 3.5 hours. Highly recommended!

Savannah B.

My husband and I were looking to purchase a Toyota Tacoma. I found a listing for one from this dealership, through my credit union. Right away Brian Ponce contacted us after we showed interest in the truck. His customer service was fantastic, he explained the whole process and even made accommodations for my husband and I to see the truck after normal business hours, due to our work schedule. This was my first time making a purchase of this sort and it was such a breeze. I highly recommend this company and especially speaking with Brian if you are in the market for a car. Thank you again for making the whole process super easy!

Jeris T.

OMG I don't know where to start. I've been following this company's instagram page for a couple of months now. I finally took a chance and contacted Allison on a Saturday and explained my financial situation. Allison assisted me, and made sure the car buying process was smooth and really worked hard in getting me financed. Even on her off day she made sure I was taken good care of by Miguel. Miguel is also awesome and made me feel welcomed in their establishment. All this to say....TODAY I brought home my vehicle and I am forever grateful for Allison and her team! Thank you Thank you Thank you!

Cecilia O.

i am beyond thankful for this business. I was able to purchase my first vehicle without a problem! I have gone to so many places and left unhappy. Well not today!!!! Thank you so much for your help. I am one happy customer.

Miguel G.

**UPDATE** Tried to update original post... maybe this will be tagged in it. Original post is of "hood latch" complain... Taylor reached out to me and after a couple of calls and text messages he sent me to shop to get problem fixed! Took care of the bill! Awesome! Thanx for keeping it real!!

April M.

Repeat Customer. I would like to show some appreciation to Brian. He sold me my first vehicle after coming back to the states from living in Guam. I had no prior history, no permanent address in California(healthcare worker) & I know that he took a chance on helping me find a car. I bought my first car from him at the beginning of the pandemic and I I was able to return to him for another purchase recently. I drove from San Diego just to do business with him because I really appreciated his help the first time. Words cannot express my gratitude. Thanks for being awesome Brian!!!!

The best customer service ever! Miguel helped me out with getting a suv with an awesome price. And was so patient. Thank you so much. I'll definitely be referring my friends and family! (:

Brian was very helpful, kind, and had a great attitude throughout the whole process! We were super lucky to find a perfect family car and he got us great financing options. Definitely recommend coming here for your next purchase!!

Roger G.

Very happy customer, After other dealerships wasting my time. I finally found the right place, for awesome customer service, plus Brian Ponce was very paitience no rush gave me my space to think about my decision. Explaining every step with the finance paperwork. In which other dealerships refuse to help. No auction vehicles here carfax to prove it. Appreciated the help Brain will definently bring my friends to you.

Jessica T.

Long overdue review. Purchased this Toyota Highlander with Brian back in November as an upgrade to my previous SUV. It's given me no issues for the miles and how long it had been sitting on the lot. Drove this SUV all the way back to the San Bernardino Mountains where we're from and it was perfect. It's made it through one winter already no problems. This thing eats snow for breakfast, lol. Schools First CU worked fluidly with this dealership and we were on the road with our vehicle in less than 3 hours. This was my first auto loan I've ever taken out and Brian made me feel super at ease throughout the whole process. 100% recommend DriveSmart as a dealer and Brian as a salesman.

Katelyn I.

We were super anxious to be shopping at a dealership for the first time but all our worries were washed away after having Allison as our guide. She answered all of our questions (no matter how ridiculous) with patience and was clear on everything! For her, it wasn't about the sale, but about making sure our little family was taken care of while shopping for our dream car. The whole process was painless and we were walked through every detail. Nothing was rushed and not once did we feel pressured to commit or sign anything. We are so happy with our new family car and the great service this dealership provided.

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Hailey H.

3 years ago

I came here to look at their selection of cars, and let me just say that Allison made this whole car buying process so quick, easy, painless, and less stressful then I thought it was going to be. Allison was so patient with me, and she really worked with me so I could leave with a car that I really wanted! She let me test drive pretty much any car I wanted, and let me drive it around for pretty much however long I needed too, and when it came time for me to find car insurance, she even took the time to look around and even got some quotes for me which was so cool of her to do! Another awesome thing she did, is when I didn't have the full amount for the down payment, she worked with me so I could pay it off before my first car payment, and still got to leave that day with the car! If you're looking for a new car I HIGHLY recommend this place, and if you do go, make sure to find or ask for Allison because she will do whatever she has to do to make sure that you have a good time, answer any questions you may have, and most importantly leave with a car that you love! Even after buying a car, Allison makes sure that you know she is only a phone call away! Im so grateful for all your help Allison, I don't think words could describe how thankful I am for all that you did for me! read more

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Cameron K.

2 years ago

After looking around at a few big dealerships, I decided to check out DriveSmart since I have driven past them almost everyday for the last 5 years... and they did not disappoint! Brian immediately came out and greeted me. One car caught my eye. I went for a quick test-drive and I was hooked. The price was right, the car was right, and I felt so much more comfortable with Brian than those other huge dealerships. I've had the car a couple weeks now and I can honestly say this was the best decision I've made when buying a car. read more

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Francine L.

3 years ago

Brian made everything possible! He didn't make me feel awkward about what I was working with in terms of my trade in, cash down, etc. He was very honest and upfront about everything - which I appreciated! He communicated everything to me and I never felt like I'd get suckered into something that wasn't realistic for me. Brian emphasized that he wanted me to feel comfortable with my payments. He pulled through for me and I can't say enough good things about my car and this experience to friends and co-workers. Thank you, Brian! read more

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Francine L.

3 years ago

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Arthur M.

3 years ago

SmartMotors - 2013 Toyota Yaris LE, 93K miles - Car Buyers Near Me - Orange, California

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Savannah B.

254

5 years ago

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Jeris T.

164

3 years ago

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Tyler S.

104

2 years ago

Although I can say they did definitely work with me and my credit sadly I have once again been sold a lemon that has cost me nothing but repairs month after month, and now has forced me to live paycheck to paycheck , no one is willing to really help the solution and it sucks I'll probably pay another 4 to 5 thousand in repairs before I even come close to paying it half off , I came here and explained my prior situations of buying cars with hopes of avoid repeating only to repeat . read more

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Cecilia O.

5 years ago

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Miguel G.

5 years ago

SmartMotors - Date of purchase - Car Buyers Near Me - Orange, California

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Meredith L.

2 years ago

Taylor of DriveSmart Motors was easy to work with and responsive. No problems at all.

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James B.

100

3 years ago

What can I say about ALLISON? This is my SECOND time at Drive time and she remembered me. She is fantastic. I was unsure about my car purchase direction and she provided guidance. She was low pressure, upfront about any costs and was very friendly. Alison really made my experience easy and helped me find something that fit my needs and budget. I got a way better deal than I had anticipated, I will be referring my coworkers here for their auto needs. Hit up Allison, you wont be disappointed. Gotta go, I gotta DRIVE some places now. Peace ! read more

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April M.

4 years ago

SmartMotors - Brian - Car Buyers Near Me - Orange, California

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Tonni P.

3 years ago

I usually don't write yelp reviews but I felt the need to for this one. I was really happy I came here. I found them on Instagram. Allison had helped me with everything and got me into a car. She really worked a miracle with me. My credit isn't the best but they worked with me. And she also gave me a discount on my car. The car was clean and nice on the inside and out. Allison is such a kind sweetheart and she's also very patient and friendly. She made sure I left with a car. Also the boss Taylor is a very nice guy, allowed me to bring my car in for maintenance and is very helpful and informative. They are all very swift and professional. So far I am very pleased and satisfied, I highly recommend. Very nice cars for low prices. The read more

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Toni U.

127

6 years ago

I recently purchased my car with Allison and let me tell you what....it was the best decision I made! All my concerns and questions she was able to answer them so professionally. Even when it came to choosing my car she gave me such a good selection with great deals in my price range. Allison also helped me with full coverage insurance because I didn't have any. She really took care of me in every aspect!!! I was in and out in less than 30 mins and Allison also pre-approved me before getting there. If your car shopping this is the place to go and Allison is perfect to help! Recommend to everyone! read more

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Isabel C.

3 years ago

The best customer service ever! Miguel helped me out with getting a suv with an awesome price. And was so patient. Thank you so much. I'll definitely be referring my friends and family! (: read more

SmartMotors - Suv car - Car Buyers Near Me - Orange, California

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Ariana W.

3 years ago

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Roger G.

7 years ago

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Jessica T.

249

4 years ago

SmartMotors - Brian and two happy customers - Car Buyers Near Me - Orange, California

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Business owner information

None N.

Thanks Jessica! We truly feel the love and appreciate you sharing…

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Camila C.

4 years ago

Best dealership experience I've ever had! Miguel is the absolute best, super helpful, easy going and honest guy. They offered competitive rates and didn't lowball our trade in. Excellent customer service. I would definitely recommend this place! Thank you!! We are so happy with our new Tacoma Cami read more

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Sam C.

Elite 26 All-Star

210

287

7 years ago

Came in after a long day of truck shopping. Today, I walked away from 5-6 dealerships for several reasons, lack of sales, damaged vehicles and a host of other reasons. Wanted a used truck for those times when you just need a truck. I wasn't looking or expecting much but wanted to stay around ten grand and keep it clean. Called Allison Gibb on the phone to inquire about trucks, she was friendly, helpful and checked on what I inquired about. I told her I would be down soon, no attitude what so ever, other dealers acted bothered when I called them. I arrived and was not "attacked", I had time to cruise the lot, checking out what I wanted to see. Allison came out and was immediately helpful not pushy. She allowed me time to drive the truck and not be bothered with a dealer person inside the vehicle. I was able to FaceTime my brother and discuss the truck. I was never rushed and we went over finance options, etc. by the time I decided with no pushing what so ever by Allison, I paid cash and out the door with my new truck! What a great dealership, blessing to have found Allison and DriveSmart! Run don't walk down here for your next ride, whip, truck or car!!!!!! read more

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Katelyn I.

6 years ago

SmartMotors - Late Valentine's gift - Car Buyers Near Me - Orange, California

SmartMotors - 2010 Acura MDX - Car Buyers Near Me - Orange, California

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Crawford V.

3 years ago

Wow! The best car buying experience we have ever had thanks to Brian. Just wanted to say thanks for awesome customer service and stellar whip. We are stoked on our new car. Very honest place of business and I would buy here again hands down. read more

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Raquel D.

3 years ago

Brian had my best Mother's Day present waiting for me. He was well informed of the truck I was buying, which showed they only bring in what meets their high standards. The transaction was quick and hassle free. The staff there were all very friendly, if you need a car go to DriveSmart Motors you won't regret it. read more

SmartMotors - 2017 Ford Raptor - Car Buyers Near Me - Orange, California

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Sabine S.

3 years ago

We purchased a great vehicle from Drive Smart. Brian is extra kind and helpful. I like that there wasn't a feeling to be pressured on one vehicle. Brian said, "It's great to have options like in a shoe store". You have to feel which one will fit best. So we drove a few and found the right fit for us. Thank you Brian for your help and patience. We will let others know of our great experience. Warm Regards read more

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Nicole G.

4 years ago

Miguel is super helpful! They allow you to test drive and help get you the best rate possible with any credit score! I've had 2 total losses and they helped me with purchasing another vehicle. Totally satisfied, thanks gain Miguel read more

SmartMotors - Love my new ride! - Car Buyers Near Me - Orange, California

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Shawn J.

4 years ago

If I could I would give 10 stars Miguel sold me my last car and was amazing, so when someone totaled that car I came back explained the situation and a week after I lost my car he helped me walk out with a better car. Highly recommend this place read more

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Angelique W.

5 years ago

My husband and I were in the market for a new car and our search on CarFax.com brought us to DriveSmart Motors and in contact with Brian. We mostly communicated through email with him. He was very responsive and even worked with us when we showed up unexpectedly to see the car in person. We were very pleased with it, so we asked if he could complete the purchasing process within our time crunch on the spot! The process was quick and painless and he was a delight to chat with! We would highly recommend Brian and the DriveSmart team!! read more

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Corina A.

8 years ago

Excellent customer service!!!! I was referred to Brian Ponce by a mutual acquaintance , and let me say it was totally worth the Two hour drive!.. Not only was he kind , he was very patient and professional . Great attitude! and great inventory . Brian Was able to get me approved in a matter of hours, he made my buying experience very simple and enjoyable. I'm grateful and if i could give ten stars I would! read more

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Paul M.

5 years ago

I bought a car remotely from them. As you can imagine, buying a car from a used car lot remotely can be very scary and stressful. I only did it because of the strong reviews here on yelp and even then, was apprehensive. When my vehicle arrived, I did notice an issue with it, and started to have this sinking feeling in my stomach... however, they took care of it, even from afar, without the pushback I was expecting. These guys are the exact opposite of the stereotypes that used car sales has - very impressed with the integrity of this shop. Highly recommend - shop with confidence! read more

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Diego R.

5 years ago

I was in a hunt for a hybrid vehicle. I went to another dealer and it was a nightmare. So I came across this beautiful Lexus suv at an amazing price. At first I was a little sketchy but then I saw how Allison was super nice and sweet not pushy at all and super helpful and patient with me. When I see the contract all I see were the simple numbers. Price,taxes, smog and registration. That's it. No crazy mark ups like the other dealers. I highly recommend this place to anyone purchasing a used vehicle. read more

SmartMotors - My new 2011 Lexus rx450 - Car Buyers Near Me - Orange, California

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Sportz F.

4 years ago

Absolutely amazing experience. Brian Ponce was the best and most honest salesman. I truly recommend him to sell you a car and get you the best deal possible like he did me. Thank you so much Brian and Drivesmart motors for making my car buying experience one of a kind read more

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Anthony T.

6 years ago

My wife and I was experiencing hard times with our car stolen, we came here on a chance to see if we could get approved for a car. Brian was the gentleman that helped us, not only was he able to get us approved for a vehicle, but had a vehicle sited to my family needs and worked out a payment plan that helped us out greatly. Brian was very professional and he made this very stressful ordeal super simple. I highly recommend Drivesmart to anyone who is looking for a place where the people who work there treat you like a person rather than a dollar sign. read more

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jonathan b.

2 years ago

I bought a 2011 Toyota Prius May 2022. By April 2023 the car had head gasket issues plus much more. They offered no help to fix it. Engine gave out, car does not work. Now Its 2024 I am stuck with a car that does not work, high monthly payment, and over $7,500 in car loan debt . Not happy at all. read more

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Dina S.

2 years ago

Miguel is my go to man and Drive Smart is wonderful ! I buy my cars through them all the time I'm on car number 3 and all of my purchases I've never had problems. Miguel is like family and is very professional. He always gets me what I want. I would and definitely do refer all my friends and family to them first when they are looking for a car. If it wasn't for them I would have never had a chance to buy a car do to credit issues from my divorce they have me that second chance I will always be their customer! read more

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TJ W.

8 years ago

Honestly I had the best car buying experience of my life. My auto salesman Brian Ponce, was extremely professional, got me the best deal. The buying process was so easy. Brian got me pre-approved before I came into the dealership. I was in and out in a little over an hour. I highly recommend stopping by or giving Brian a call 7142356889. Smart Drive Motors 1 stop shop read more

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Daphne J.

3 years ago

Buyers beware! I've checked several car shops in OC. While others obviously act as overpriced scammers, people in DriveSmart are more slick. However, it all comes down to the same story. It's true that they have the most affordable cars. However, still overpriced and a bit questionable. They stand out because they sell old cars. I specifically interacted with Brian. Seeing his Instagram account and other reviews with his photos, my hopes were high. He (and other staff) were very kind and flexible as I looked at cars and test drove. However, as soon as it came to the selling point, he became all smirky and way more assertive, borderline passive aggresive. You can definitely see how he flips the board and even asks suggestive questions, making you question your decisions and views. I had my eye on one car which was overpriced by at least 50%. Brian offered $1000 discount, which would still result with a way too high price. However, then he judged me by suggesting how generous he was. Not true, because lowering the price for $1000 would still make me pay way too much. Overall, I didn't feel so pleasant and respected - at least, not after I asked for a lower price. And trust me, I really didn't intend to lowball - their prices are really too high. Remember: they don't appear as sneaky as others, but they come down to be the exact same. Unpleasantly surprised with Brian, who put so much into his brand, only to lack genuity and sincerity. P. S. I bought a car elsewhere in the end (in a way better condition). For those looking for a car: just be persistent! You'll find a fair deal eventually. read more

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Angelo L.

5 years ago

Miguel made everything so simple and easy. I came in hoping to get the car I wanted and within a day I was able to drive home with it. Could not have gone any smoother. Thank you for your timely and efficient service! Will recommend! read more

SmartMotors - I always wanted this car and Miguel made it happen for me! - Car Buyers Near Me - Orange, California

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Richard B.

4 years ago

This place is amazing!!!! Great service, they made it very easy and no pressure at all. Brian and Alice are very nice and I could not be more grateful. I highly recommend this place. read more

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Brian B.

4 years ago

Absolutely wonderful customer service and the best people you'll ever meet! They helped me as a disabled veteran and took care of everything. You can totally trust them. Brian I'd amazing! read more

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More info about SmartMotors

1935 E Chapman Ave
Orange, CA 92867
Directions
(714) 469-4868
Call Now
Visit Website
https://drive-smartmotors.com

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Does SmartMotors take credit cards?

Yes, SmartMotors takes credit cards.

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Does SmartMotors have free WiFi?

Yes, SmartMotors has free WiFi.

From the Business

Specialties

Did you know? Big dealerships make THOUSANDS off your trade in. We are here to give you MORE. We're small, we're local, and we're FAIR. Call us today for a quick quote!

Meet the Business Owner: Taylor O.

I started this business with one main goal in mind: To offer a wide variety of one-owner and hard-to-find vehicles with aggressive financing and at affordable prices. As the sole buyer for the store, my day to day is traveling around the western United States to find the cleanest cars on the market. I take a great deal of pride in what I do and have hand chosen staff that reflect my same goals and outlook on the business. When you shop and buy at DriveSmart, you can expect to deal with people who are truly trying to reinvent the business and offer the best products and customer service in the industry. We believe we are the future of car sales in the area and strive to make sure that EVERY customer leaves happy and with a feeling that they made the absolute RIGHT choice in their car purchase.

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Review Highlights - SmartMotors

“We needed a reliable yet fuel efficient car that wouldn't break the bank, and Brian Ponce delivered.”

Mentioned in 57 reviews

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2.5

(8 reviews)

Yes this review is being made 1 year later. I went on their website and I was interested in a bmw…read morethey had for sale. I entered all my information and a while later gus called me asked me how much I had for down payment, I told him I was willing to put $6,000 down he says ok I'll call you back let me check and see if I can pre approve you. He calls back says look I have a way better car for sale also a bmw. I loved the car it was really nice and clean. So I drive all the way there. And the car isn't even there. So I still end up doing all the paper work gave $6,000 down for a car that I only have seen pictures of. I know stupid me... They gave me a loaner car I had for a couple days finally the bmw was ready for me to come pick up. First couple days everything was ok then I noticed a lot of smoke coming from tail pipes. I took to bmw in Murrieta they informed me yeah we recommend a whole new motor. $35,000. Never going to happen so I contact Gus he's like bring it back we will take care of it for you.. I get there and Gus has me talk to another guy who was not even trying to make it right with me I basically had to tell him I would pay half of the cost to fix this car I just got. For $6,000 down. He finally agrees they keep the car supposedly took it to be fixed I highly doubt it.. cause car still had smoke coming out tail pipe. And check engine light came on driving back from picking it up here we are now a year later and the car has giving me nothing but problems. I think they knew what they were doing and passed the shitty bmw onto me instead of letting me get the one I originally was inquiring about

Amazing service Sergio de la Cruz finance manager help me out real friendly patient he really…read morelooked out thank you man. I bought a 2008 scion.

TK Motors

4.0

(8 reviews)

Won a vehicle in an online auction; my first time buying this way. I was super paranoid about scams…read moreand the like, but Constantine kept in communication, sent pics of the title, sales contract, bill of sale, etc. He even coordinated for the coast-to-coast shipping of the auto, and it now sits in my garage exactly as I envisioned it. Smooth transaction, trustworthy seller, all around a great transaction. I would definitely buy from TK Motors again!

Constantine was an amazing dealer to work with! It was my first car purchasing experience, and he…read morewent above and beyond to help me out. He was responsive to enormous amount of questions I had and guided through the process. It was super smooth and stress-free experience!! I love my new Toyota Yaris!!

Pacific Car Center

2.7

(7 reviews)

We had a great experience with Pacific car center!!! Mike and his partner were such nice people…read more We got a nice deal on Honda crv for our son and we are happy. We will recommend to friends and family. !!!!Thank you Mike for being such a nice person we enjoyed our conversation.!!!

I would put 0 stars if I could. First of all, they were kind until I bought the car, and then…read moreafterwards they were completely rude about everything. They sold me a 2007 Toyota Camry, which broke down before I even had it for a month. Since they were held liable within the first 30 days, they replaced the catalytic converter. Then a few months later, the entire radiator overheated, and the prior work they had done on the car, shown through the car's vehicle history, was so poorly done that there was almost no sealant on the engine and the entire thing had to be replaced.

Best Deal Auto Brokers

2.0

(23 reviews)

I bought a 2018 Mercedes-Benz from them and they're very helpful really nice and had good humor and…read morethey're really working with me and very patient with me and my grandpa. I had a very good experience well doing paperwork we put a movie on and the car run smoothly It's a very beautiful car

Absolutamente no lo recomiendo, gente vivara que abusa de los jovenes para venderles carros que…read moreestan dañados, a mi hija le vendieron un FORD FOCUS 2015 y no sirve la transmisión menos de 30 dias de comprarlo, ese tal Roger se esconde ni contesta, so nope! No vallan a ese dealer!!! Cuidado!!!!

Kian Motors

4.8

(4 reviews)

Wonderful atmosphere. Sold me a beautiful Subaru. No hidden costs. Kept his word about a discount…read more If I ever need a second car I will be back.

I'm a no nonsense kind of guy and I like to get straight to the point not wasting my time. And the…read moreguys here worked with me and my personality. Everyone that worked here never tried to manipulate or play silly games with me. Just got straight to business. I made an offer we went back and forth a little And I may have given them a little extra but overall it was fair compared to other dealers who play too many games. It's still early to see if the car is all that reliable but it feels good for now. Anyways, just wanted to give them their credit for being at least close to fair in the used car business. Because before I came here I had a couple unreasonable or disrespectful salesman, Kians employees straightforwardness earned my business.

Cars Unlimited OC

3.7

(9 reviews)

Cars Unlimited OC is the best dealership in OC and LA in regard to finding the right car for the…read morebest price. Many thanks to Omar who was extremely kind, helpful and diligent in getting me a great deal that beat out every other dealership I went to. They have an incredible selection of cars and financing options for every budget. They made the buying process fast, easy and followed up with me after to see how everything was going. Thank you so much to Omar and Cars Unlimited OC. You guys are amazing!

JFC! **BUYER BEWARE**…read more Found a car we liked on a car app, but the car app later said it was sold. Then "Omar" TWICE confirmed over text message: "We still have the car." We drove 1.5 hours to see/buy this car. I walk into their office and ask the only salesman present "do you have any hybrids?" ***As an experienced used car buyer, I was disappointed when the answer to my simple yes/no question was "what price range are you looking for?"*** This is the question I was asked by the only salesperson present, instead of asking me something like "which car make are you interested in?", or if I was interested in a "sedan or an SUV"--or really ANY question about the CAR I wanted, besides how much MONEY I wanted to spend (which actually has nothing to do with the car itself). I replied with the exact same question I had just asked, "do you have any hybrids?" Then his answer was "I have one Ford hybrid." I then asked about Toyota hybrids (which we had been told was still available). His response was "sold two days ago," as the app had informed us. These people are CLEARLY *deceitful predators* looking to rip people off however they can. I am an experienced used car buyer. It's easy to tell when the salesperson is focused on getting me the exact car I'm looking for, or when they are focused on how much I'm willing to blindly spend. The difference is customer service VS. customer exploitation. And I get the feeling they DID have the car we were looking for, but perhaps the salesman present at their E. Chapman office concluded that he could probably get more for their Toyota Hybrid from some schmuck that will gladly announce how much money they are willing to spend/overspend as soon as they walk in--because the truth is: shady businesses look for suckers to exploit. Car dealers talk to prospective customers daily, so they know what suckers look and sound like. I didn't fit the profile of a sucker, which meant they had no car for me to buy from their very limited inventory. Small inventory is another tell-tale sign that these people know exactly what cars are in stock, and which got "sold two days ago." Not a good look. Cars Unlimited will shamelessly waste a prospective customer's precious and limited time. It seems like they hope to sell the few cars they have, only to the suckers that announce how much they are willing to get ripped off. I also noticed most of their glowing "5 star reviews" are from people with few, if not only 1, review. Pretty sure their good reviews are paid/fake. Buyer BEWARE. Too many dealerships to visit the shady ones.

Supreme Motors

4.8

(284 reviews)

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

They were very attentive and were able to work around my schedule. Ivan who came to clean my cars…read moredid an amazing job and my car was filthy. Over all they did a great job at an affordable price.

Signature Autobody

4.8

(193 reviews)

I brought in my 2022 Mazda Model 3 sedan which had a collision to the right front bumper causing it…read moreto separate from the fender. Lawrence Rhee General Manager, approached me and said it is relatively minor damage and that he could fix it right there. He gently pushed against the fender until the crease went away and pulled the bumper edge outward until it lined up flush against the fender. He did some other work quickly and finished after I came back from lunch. I couldn't believe my eyes! I got three other quotes up to $2600 requiring to replace the bumper and paint the fender to match! The car is over 5 years old but the entire body is in great shape. I wasn't looking for a perfect repair. Lawrence at the start asked if I wanted a perfect restoration or something reasonable. I definitely wanted something reasonable because I didn't want to go through my insurance company for an aging car. After he finished the repair, you can't even notice any damage. I wish more body shops were more honest like Signature Auto body. Last thing, I plan to come back with my other car that needs more extensive work but at least I know I'm dealing with someone who I can trust! :)

Initially a good experience with Allen, However, when I picked up the car he was dismissive and…read morenot responsive to any questions. I would not go back to this place just because of his bad attitude.

Becker Tire & Service Center

4.8

(363 reviews)

Truly stress free ! Took my car here because there was a major issue getting it out of park and…read morefrom setting the appointment to getting constant updates this team was on top of it . Everyone talked to me so pleasantly and was so informative. It was transparent service and they got everything handled. They even gave me 50% off the diagnostic charge. I will continue to take my car here for all services needed

Al was a trustworthy and experienced mechanic who helped me get back on the road ASAP…read more As with every mechanic, it's valuable to know the history of your car and upcoming maintenance items.

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240 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

VaQuia A.

9 years ago

I admit I am a first time car buyer when I came to this place, I am truly grateful and happy with the decision I made to going here. I was nervous, scared, doubtful, and negative about getting a vehicle here I desperately needed. I walk in and there was a warm welcome from everyone, it was forced or fake they was happy to see me despite them not knowing me. I didn't regret the contact or purchase one bit, they make you feel good about what you're doing in a positive manner, they are professional at their work, they enjoy what they do and it is well expressed through the company. It's small but that doesn't stop them from being originally unique. Everyone in there wants to help you or talk to you, it's laid back and causal in there. Nothing is professionally forced for a image, it's not like any other place where you have to talk to one guy that is genuinely trying to help you despite it could possibly cost him his money hungry job that don't care about the customers needs or their fellow co-workers. This company compromise with you, work with you, communicate with you. They're patient and understanding. All you need to do it communicate with them and be puntiual about your time. They fix your car when you have a problem with it. That is rare. If anyone says different about it is because you went in a certain way and left that same way. Can't give attitude and not expect a rude awakening. Go in with a good head on your shoulders and a positive mentality. Thank you drivesmart you don't know how badly I needed this car. Thank you. read more

Cedric S.

9 years ago

This is a genuine review and my honest opinion about Drive Smart experience. I don't give them that often. The experience I had at Drive Smart was like no other I've ever experienced before when purchasing a vehicle. The whole experience from the beginning to the end was totally stress free & every went smoothly from the time I called and spoke with Alex my sales guy and during in process of it all when Mike helped me tremendously. Good guy. And Taylor? A genuinely nice guy , totally understanding and and without questions asked, he was willing to listen and help me with a small problem i was having It took a couple days to fix it, but his goal was to fix whatever it was for me as soon as possible. Every time I called Taylor he answered the phone directly and the only words that came out of his mouth was yes sure no problem, lets make it happen. It was a really great experience and honestly, it kinda caught me off guard. I was expecting pushy aggressive sales people up in my face following my every move. It was nothing like that. The rest of the people who work there were terrific as well and extremely helpful. Drive Smart is where i will purchase any car i get in the future their prices are great & they truly work with you if you have less than good credit.. I've already recommended Drive Smart to several family members and friends. I 100% totally recommend Drive Smart to anyone who is searching to buy a great car at great price. Thanks Guys read more

Luis A.

10 years ago

this is how i bought my 2013 rav4 with 10000 miles on it. l call the dealer and Taylor(the owner) answer the phone l asked questions and he answer all of them very polite and l notice he was very honest while we were talking. how do i know this maybe because he never brag about (this is the best car. the best place. you wont find another deal like this etc,etc, like other sales person told me before) he just told me that l more than welcome to come and see the car at any time so l drove down there same day and l meet Jonny very nice guy too. he took me where the car was and told me that l can chek everything on the car and take any time l want, he also game the keys to test drive it by myself . no rush , no pushing, no nothing. so took my time to check everything on the car and also test drive it, (remenber the car has only 10000 miles on it it was still like brand new) so after came back l told jonny that i want it so l ask for a discount cause i was paying cash and they did i got my car at a great price, oh and the best part they dont try to sell all the extra garbage on top the car that other dealers do. l had a great experience at this dealer l am another happy customer. thank u guys @ Drive smart motors read more

Ash M.

8 years ago

Let's just start by saying if I could give this place 100 stars I would. I worked with Alex and boy oh boy did he take care of me. My credit isn't good at all, I have been given the run around by other dealership's and I have been turned down a lot. So needless to say I wasn't hopeful. I found this dealership on Craigslist and contacted Alex and he promptly got back to me. I asked what was needed to qualify and he was straight up. I filled out the application online and within the hour he called and gave me what I could qualify for and real numbers as to the down payment, monthly payments and he even called and got me affordable full coverage insurance. I live about 45min from the dealership and he was able to arrange a ride for me and my daughter. When I got there, the paperwork was ready we went over some things I saw the car and I was in and out in an hour or less, in my fabulous car. I have never had a good experience when it came to purchasing a car, that has all changed. I will never go anywhere else they have my business for life. All the 5 star reviews don't lie, if you are looking for a car and people to take great care of you go to DriveSmart. read more

Jim C.

153

9 years ago

I rarely write reviews for any establishment and I never thought I would write a review for a user car dealership of all places. The staff at this establishment are of the highest calibre - knowledgeable, customer-focused and not pushy. After purchasing a lemon off Craigslist, I was very sceptical of anyone who would sell me a car, whether it be private or certified dealer. With Drivesmart, they were never pushy, always answered my somewhat demanding questioning/interrogation and worked with me every step of the way. They were the only dealership that would give me an official quote before running my credit, and had complete transparency about the car purchasing process - who they buy their cars off, who does their inspections, their client base and the process from test drive to drive home. They even lent me a car when my intended car of purchase was sent to their mechanic to do some maintenance work as advised by my pre-purchase inspection! Thank you Gino, Brian, Mike and Taylor for your hard work. Your professionalism is what all used car dealerships should live up to and I will most certainly be coming back if I need to purchase another car. read more

Linda M.

7 years ago

I walked into Drive smart motors not knowing what to expect. I had just had a total total loss with my Toyota Camry. I had 10,000 dollars to spend and thought i would be driving something old and ready to die. I saw a car that i liked on the internet which was higher than 10,000 out the door. I called the dealership and spoke to a salesman Alex. I asked if i paid with cash was there any wiggle room in the price. He told me yes and i wasn't sure if that was just to get me in there. I walked in and Alex ready for me. I laid all my cash on the table and said this is all i have which was about 500 short of 10,000. I told him i was going yo try another place down the street and they didn't even have the car they had advertised. Alex never pressured me nor did anyone else in the office. He said we can do this on my terms and to just bring the other $500.00 at my leisure. I left with a 2017 low miler and Alex even drove me to enterprise to return my rental and back to get my New car. Such professionalism and kindness. Buying this car was the easiest car buying experience by far. Thank you to Alex and the gang. Sincerely Linda Maze read more

Amber B.

10 years ago

Gino is the best!!! I couldn't get financing anywhere with the money i had for a down payment, then i saw an ad on cl saying 600 down delivers. I figured it would be like every other place i had tried, but I gave it a shot and called the number. Gino took my application over the phone and said ill give you a call in a few minutes I wasn't holding my breath but in just a few minutes my phone rang and he said congratulations i got an approval for you. I live in Bakersfield about 2 to 3 hours away and this was already 5 pm or so. He told me if i waz for sure coming he would wait for me there even tough they close at 7pm. When i arrived at almost 9:30 he was indeed waiting for me. I looked at the car and we went to do paperwork. By the time we finished everything up it was almost midnight, i felt bad that it took so long but he never complained and he wasnt gonna just leave until i was driving away in my car. I highly recommend Drivesmart to anyone who needs a car even with horrible credit Gino got it done!! Thank you Drivesmart and especially to Gino for the s'mores. read more

Jessica C.

11 years ago

I can only say wonderful things about Drive Smart Motors, their staff and even their finance company. My experience was great from start to finish. I would absolutely recommend them to anyone looking to purchase a vehicle. It is very hard now a days to find people that you can trust and not feel pressure from especially when dealing with car sales. Taylor was very open and honest right from the beginning and helped us find the perfect vehicle to suit our needs; especially our financial needs. I felt I could trust him right away. He is very kind and very patient as I asked tons of questions. He also always responded in a timely manner. The level of customer service is excellent. They are very accommodating as our schedule is very hectic with work & also having a 3 year old. Jimmy assisted us with all of the paperwork and welcomed us after hours and made the process very quick and easy. He is wonderful. I am so thankful to Drive Smart Motors and feel most dealerships can learn a little something from them. Will definitely go back to them in the future. read more

Tobie M.

9 years ago

OMG! First, I would like to say thank goodness I found this company on yelp. The customers review i found here really built my confidence in transacting with them. I found a car i loved on this company's profile, I called them and the same day left with the exact car i wanted irrespective of my not too good credit score. Keep in mind, I am first time buyer and they made approval and the entire transaction so easy. The name of the amazing sales guy that assisted me was ABRAHAM. He recently just joined the company according to him. He made the entire process an easy and awesome one. He helped me got approved with little down payment........... I also had the opportunity to chat with Gino he was awesome as well. I HIGHLY recommend dealing with drivesmartmotors. They are the best car dealers I have every visited. From awesome customer service to the end of the transaction. Thank you so much Abraham and Gino was a pleasure meeting and dealing with you guys. will Definitely recommend my friends and family. read more

Nicole B.

9 years ago

My first experience with this dealership was amazing! They approved me right away, bad credit and all, and had me driving away in my car within an an hour. But I felt the need to write this "A-Ok" review so others are more educated on their decision... First of all, the finance company they work with is also owned by them. I thought this would be a great thing but the finance company is really difficult to work with. They are often rude and judgmental. I get it, they just want their money, but there is such thing as good customer service too. Secondly, let me tell you about all the problems I have had with my car just within the first 6 months of owning it! You may get a great deal but you also get what you pay for. I have had to put $2000 into fixing my car so far, new fuel pump, gas cap broke, and other engine issues. It's been a pain in the butt and certainly not affordable. For those thinking of purchasing here, just be careful and know what you are getting into. read more

Henry J.

8 years ago

They treated me very fairly and were nice to work with. Bought a Ford Transit 150 van with only 26K miles on 2/26/2018, after driving up from San Diego. Taylor (owner) agreed to hold the van for me and it was available when I arrived. The van was on the lot for 1-2 days, so they did not have much time to do a full inspection. Had a great experience with test driving and inspecting the vehicle myself. They agreed to an oil change, car detail, and brake inspection. A few days after taking the van home, I started to hear a rubbing noise on the rear brakes when backing up. Had the van inspected locally and learned that the rear disc rotors had some warping, which I then had fixed by my mechanic. After emailing Taylor about the issue, he immediately agreed to pay for the full repair and sent me a check. Based on some negative reviews that I read and my experience, I would recommend you get your own mechanical inspection, as is true with any used car purchase. read more

Jason R.

9 years ago

This has to be one of the finest dealerships in SoCal. The guys here made my car buying experience not only extremely easy, but pleasant. They provided great, thorough customer service and they were able to get me in a vehicle in less than 2 hrs! Although I had been turned down numerous times due to my credit and a repossession, they were able to make a deal with me on the spot! I now have a great, reliable vehicle. Even after having the vehicle for a few weeks now, the DriveSmart staff has ensured that my vehicle is satisfactory. They even cut me a better deal afterwards and my monthly payments have dropped! Unbelievable! If you need a nice, clean, good looking, reliable vehicle, don't hesitate! It was a pleasure working with Gino, my salesman, and Taylor, I believe the owner, is awesome too. All their staff are great, honest people. If you need a car, look them up. They will certainly help you, as they certainly helped me! read more

John T.

5 years ago

This was my girlfriend Ramona's first time purchasing a vehicle on her own. She had the pleasure of dealing with Miguel and he was very helpful in assisting her in finding the right car for her. She was able to look around and pick the cars she was interested in. He gave her the keys and she was able to take her time looking them over. After that we took the car she chose on a test drive by ourselves and made sure it was in great condition before making her final decision. Miguel was a pleasure working with, he was never pushy or demanding, but he was right there to answer any of our questions. He was professional, courteous, and knowledgeable. He helped her to get the deal she wanted, and made sure that the AC was taken to the shop to get it in tip top shape before she took ownership. He was great working with and I would definitely recommend him to anyone that's in the market for a reliable pre-owned vehicle. read more

Kelsea B.

5 years ago

I highly recommend Drive Smart Motors! Not only were Miguel and Alison exceptional to work with. They made me feel comfortable and thoroughly answered all my questions in detail. This was my first time purchasing a car from a used dealer and while I went in hesitant, I left felling comfortable and with my dream car to boot! Two months after I purchased the car I had the engine light flashing and the car was driving rough out of nowhere. I knew that the warranty expired but I called Taylor the manager to see what he suggested. It ended up just needing new coils and spark plugs and they still honored the warranty that expired and took care of the repair! They went above and beyond in so many ways! If you are in the market for a used car from a reputable dealer, look no further. The Team here is AMAZING absolutely AMAZING and a pleasure to work with! read more

Makaelah P.

11 years ago

Well what can I say there are still good people in this world. DriveSmart Motors is where it is at. They helped my family out, they made sure to put us in a car that was within our budget, got us insurance the same day, and got us into a safe, reliable vehicle. They also have Car Fax on all their vehicles with one owner. Crazy right, unbelievable. Well think again, next time you need a car make sure you go to DriveSmart Motors. They make you feel very comfortable, and the process only took 2 hours. They are very kid friendly, and family orientated, trust me they will take car of your needs when it comes to a vehicle. Stop in and speak with any of the dealers honestly they are all friendly and they make sure before you leave you understand everything you will not leave with any questions. Except for one, Who should I refer next. (: read more

Dan G.

7 years ago

Need a new vehicle? This is the place to go. I am very satisfied with the great and SUPER fast service this dealer provides. I asked for a quote in their website and it was super easy and fast. The next day I am driving away with the vehicle i was looking for with a very low downpayment. My payments are super low too even though i have a few bumps in my credit score. So that is huge for me. I've been driving this vehicle (08 honda civic) for a month now and I am very pleased. It drives smooth, gas saver, well maintained it's an excellent car. I would definitely recommend Drivesmart motors to anyone looking for a new ride. Talk to Allison, she helped me and I can say I had the best experience. She made my entire process fast and smooth. She is the best :-) read more

Rene M.

5 years ago

I spent weeks looking for a great used car, particularly a Honda Accord. After looking at various Honda Accords from dealerships and private sellers, I found the exact car I wanted on offerup from DriveSmart Motors. I called them to make sure it was in stock, it was, and Miguel Pena offered to hold the car until I arrived about an hour later. The car was exactly what I wanted, a Honda Accord coupe V6. And after Miguel let me take the car for a test drive, I knew it had to be mine. Miguel gave me a great price. Overall it was a great experience. I would highly recommend DriveSmart Motors to anyone looking for a used vehicle. DriveSmart Motors is a relaxed environment where you don't feel pressured into purchasing anything like some other places. read more

Vanessa M.

8 years ago

I purchased my car 1 month ago. I applied online and got a call from Bryan within a couple days to ask me questions in regards to income/credit. To my suprise, he was able to get me an approval for the vehicle I wanted ! Wow I was in shock because I have less than bad credit AND I had only been working for 1 month! Bryan didn't give up on me and I really appreciate it because now I have a reliable vehicle that allows me to work. I'm forever grateful that drivesmart has given me a second chance of repairing my credit. The process was very simple, I went in looked at the vehicle, got a final approval on the vehicle of my choice. I requested a minor repair and it was done almost immediately, as I was able to pick up the vehicle the following day! read more

Martin V.

8 years ago

This past Wednesday I went window shopping on a Dodge Dakota I've been wanting to purchase for a long time.. I saw the post of blue 2004 Dakota Brian had posted and right away it caught my eye so I head out there as soon as I could.. I got there I was greeded professionally and then I was introduced to Brian.. let me tell u he was the best cars salesman I've encounter.. he is the Man U gotta see.. he will be with u till the end and will make sure u drive off with the car of ur dreams.. my experience there was wonderful I was treated like someone they knew for a awhile.. it made me feel comfortable thru out my truck shopping experience.. I highly recommend Drive Smart Motors.. ask for Brian, he'll hook u up no doubt.. read more

Angeline M.

7 years ago

We drove an hour to see a car here, we ended up with another car and are very satisfied. Brian took care of us without pressure. We were allowed to test drive by ourselves which is not common and we were able to discuss privately what we liked and disliked about each car we tested out. He allowed us to take our time despite it being closing time. It took me a while to decide but he never let us feel we were in a hurry. He even sent an Uber to pick up his wife because he couldn't get away since he was taking care of us. The cars there are high quality making it tough to decide so we may have to come back for another one!! Thanks for the great service and great car. I know we will be keeping this one for a long time. read more

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240 SmartMotors reviews that are not currently recommended

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