We hired Wood Vitalize to refresh our original, 1935 floors at our new-to-us house in Jackson…read moreHeights. We had originally been talking with a more "standard" flooring company. The first company told us that the floors were too old & worn and that the only way we could refresh them was to rip out the original floors and replace them with modern panels. We mentioned how sad we were to lose our original floorboards to a friend and they suggested we reach out to Adam at Wood Vitalize. I'm glad we did! Adam came to the house and, immediately after saying hello, got down on his hands and knees to give them a close look. He helped us to pick an option that would protect the floors and give them some new life, without sanding off the character they'd gotten over the last 90 years. He also helped ensure the rose inlay in the original floors wouldn't get destroyed with his process (other flooring companies had told it was unsaveable). Wood Vitalize's quote for the work was reasonable and they even replaced a few floorboards that had gone rotten underneath the radiator without charge (thanks again!). They were able to do all the floors in our 3/2 townhouse in one day (arrived on time, stayed late until it was done). I'm very pleased with their work and owe our friend who referred them a big thank you! So I'm passing it forward. If you've got floors with history and you want to keep them don't let someone talk you into ripping them out until you talk to Adam!

Adam and his team did a fantastic job on sanding and refinishing my wood floor. Adam was very…read moreefficient and he completed the entire project (over 1000 sq. feet) within 3 days. He removed all the nicks and scratches and made the floor look so smooth. Adam is very friendly and he communicates well with his customer . I'd highly recommend him for any wood floor project.

Berti and his team are the best! Professional, hard working, and honest. They removed my carpet and…read morerefinished the wood floors beneath, and also installed LVT tiles in the basement. Everything was done perfectly. They go above and beyond. Highly recommend!!

Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

Devon the owner came to give the quote. He was early, respectful and knowledgeable. He took off his…read moreshoes and listened to what I needed for this project. His team followed suit. Was early to the job everyday and did exactly what was quoted and expected. They moved all the furniture, sanded and refinished the flooring in the whole apartment. Now I'm on the last day and they're putting back the furniture to their original location. Work done as expected and the office was communicative and on their game!!! Already had neighbors ask for their number!!! Thank you Devon and team for fixing my grandma's place!!

I had them in again soon after to do the ground floor since I was so pleased with second floor job…read more Will update with photos soon. Super efficient company and great professional people.

We couldn't be happier with the work done on our hardwood floors by Jay…read more From start to finish, he was professional, detail-oriented, and clearly took pride in his craftsmanship. The transformation is incredible--the floors look brand new, with a smooth, flawless finish that completely elevated the space.

Had two old parquet floors to be refinished with some repair. They did an excellent job! And the…read morerepair to the damaged part of the floor is seamless. They took their time to perfect the floor and gave it another life.

Very professional and meticulous...went above and beyond expectations…read more Thanks angel Patrick, Freeport

I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.

I've now used Wood Flooring Masters for two different homes, one in NYC and one in CT and I can't…read morespeak highly enough. The value for the price is best in class and the crews are incredibly hard working. They moved quickly, deliberately and handled anything unexpected (which is always a fair amount when you're dealing with houses that are centuries old) with ease. Highly recommend for anyone who is looking to bring new life back to their old floors, and refinishing original hardwoods is almost always a better option for a million reasons than installing new.

Updating review from 5 to 1 stars…read more The floors were done good. However when we moved, we realized that the work had left sand everywhere. The workers didn't make an effort to vaccum the sand. Our newly painted apartment destroyed. They also messed up all our molding and stain is everywhere. I initially gave a 5 star review for bang for buck. But now the value is gone considering we we will have to fix so much. You get what you pay for I guess.!

They are amazing there work is perfect the installers are polite & neat I couldn't be happier Thank…read moreyou

Amazing people to deal with. I had tons of issue with my place and they helped me through the whole…read moreprocess. I pre-ordered my carpet expecting a quick install and had to wait 2 years because the closing of my place was delayed and they held the carpet for me and did the install after i finished renovations. Lovely people work there and some of the hardest working crew. the price was amazing for the quality of the carpet. it was soft and plush just like i wanted. Hope i don't have to install again for at least 10 years but if i do i will be using them in the future.

Mr. Buono arrived on time for the initial consultation, answered all of my questions. He was…read morestraightforward, knowledgeable, and also flexible. There was a minor scheduling hiccup on the day of the work, but it was ultimately resolved and the project was completed on time. Most importantly, the quality of the work was excellent and I would definitely hire again.

I can't say enough about Buono's…read more I had heard good things about the company from other folks in my building, as well as on Yelp, and from the first moment I requested a quote through Yelp, Lou Buono was responsive, courteous, and an actual pleasure to communicate with. If you've worked with a lot of folks in the trades, this is very much the exception to the rule, and as such I was pleasantly surprised. Lou quickly got back to me with a very reasonable quote, and once we agreed on the details and a date, we were off and running. We had some damage and discoloration on our white oak floors, and we wanted to sand and refinish them. Lou was helpful as we got together the paperwork my building required to get it done. On the agreed upon day, his guys showed up on time, and while they weren't the excellent communicators that he is (their English wasn't great), they were conscientious and obviously knew what they were doing. Lou said the work would take 1-2 days, and they were done in just a day. We had a minor hiccup after the fact, but Lou immediately investigated the issue, and handled it well. I'll definitely be going straight to Buono's next time I need any flooring work done.

We couldn't be happier with our wood floor refinishing experience. From start to finish, Barry was…read moreprofessional, punctual, and incredibly detail-oriented. Barry took the time to explain the process, helped us choose the right finish, and delivered exactly what he promised. If you're looking for high-quality craftsmanship, honest communication, and beautiful results, I highly recommend Barry. This was money well spent, and we would definitely use him again.

I contacted 3 flooring professionals to give me a quote on sanding down my bamboo wood flooring…read more Two of the contractors told me it couldn't be done due to the wood being bamboo. I spoke to Barry over the phone and made a quick appointment for him to come by and take a look at the floors. He not only said he could do it but said he could finish it all in one day. His pricing was very reasonable and he was very professional throughout the whole process. He showed up promptly the next day and did a BEAUTIFUL job. He left the apartment in perfect condition too. The floors are absolutely gorgeous. I highly recommend Barry and will definitely hire him again for all my wood floor needs!

The wife and I always come here when we need carpet. They are very reasonably priced and have…read moregreat service .If I give them a diagram of a carpet I want custom made it comes out perfect. They also repaired a throw rug I never thought could be repaired and it came out perfect and I was very surprised how reasonably priced it was, and they even cleaned it without me asking ,for no extra charge . I would definitely recommend Preferred floors of Whitestone.

From start to finish, my experience was absolutely outstanding. Dave was knowledgeable, helpful,…read moreand never pushy -- he made selecting the perfect carpet easy and enjoyable. The in-home measurement was scheduled promptly, Dave was punctual, professional, and thorough. When it came time for installation, the team arrived right on schedule and worked efficiently. The installers were courteous, respectful of my home, and clearly took pride in their work. The finished result looks fantastic -- flawless installation and great attention to detail. On top of all that, the price was very reasonable for the quality of both the product and the service. I couldn't be happier and highly recommend Preferred Floors of Whitestone for anyone in need of new flooring!