I went to R3 twice weekly for more than two months to help my knee recover so that I could get back…read moreto jogging regularly. While making the appointment, I was already appreciative of how friendly and helpful Regina was. (Regina also helped walk me through the process of billing my health insurance.) During the consultation, I was impressed by how thorough the initial assessment was. I've worked with all three physical therapists on staff -- Doctors Jordan, Julia, and Des. They are all so supportive and caring! The exercises are tough at times, as they should be, but I've never felt pushed too hard (More than a year later, and I jog regularly while keeping up with the strengthening exercises that I learned at R3. No injuries!) Mikey and the rest of the front desk staff are also very friendly and supportive, always ready to greet you (and say goodbye) with a big smile!

edit 2/10/26: Now seeing Dr. Shaine for my shoulder rehab and she is working magic. She's pushed me…read morefrom "cant lift my arm past my ribs" to being able to lift weights again. She is so knowledgeable and professional, you know you're getting the best care with her. I also have to give the whole staff a shout here as well. Every single member is so friendly, it really feels like stepping into a friend's house. Literally everyone will greet you with a smile on their face when you come in! It's a wonderfully positive environment where you can heal not just the body but also the heart lol --- Tldr: Great place for sports rehab. Excellent, very friendly service! They don't take insurance, it's a bit pricey, and felt a bit sales-y at first, but I fully trust Dr Jordan and team wanting the fastest, and strongest recovery for me. At the end of the day, it's important to me to get back to playing volleyball, and the results so far have been worth the cost. I twisted my ankle pretty bad a couple months ago, and the level of attention and thought that goes into my treatment is above and beyond my expectations. Dr Jordan patiently listens to my experiences week after week and develops hypotheses and remedies as he and I learn about what was damaged and needs improvement. As I heal, we quickly refocus our efforts on the next most important issue, changing the rehab as necessary. R3 seems to specialize in sports recovery, and their stated goal is not just to get you back to functionality, but to push you all the way into playing shape.

I got a referral to San Jose Physical Therapy from my doctor for chronic right lower back and upper…read moreleg pain. Unfortunately, I have not been able to see them or even get an appointment. I tried calling them on and off throughout the day today, and I have gotten no response at all despite calling during normal business hours. The phone would ring, and then it would be off the hook, but no one would say anything on the other line. I had waited for one to two minutes each phone call and continued saying, "Hello?" but no answer. I would then hang up and call again, but the line would be busy. I would be happy to amend this review after actually having a scheduled appointment and seeing this PT, but as of right now, I am unimpressed. EDIT: 11 calls later, I spoke to a person at 5:10pm. After I told them what had happened, they apologized and said they weren't sure what happened, but that they receive a high call volume throughout the day. I was able to schedule my appointment for mid-November as they were booked for the rest of the month. They were polite and helpful over the phone.

This place is dangerous. This isn't a review so much as a…read morewarning that this place should not be in business. My PA referred me to this place for physical therapy but they should not be considered physical therapists. To keep it brief: 1-I have chronic back problems. Almost every time I visited this place the PT looked at their chart and asked me: "How's your shoulder?" I have to correct them each time and they don't change their regimen whether or not the "shoulder" comes up. 2- The assistant to the physical therapist took me in the first time and told me: "do x,y,z exercises". I said "What are those?" She said "They're these." and pointed to a diagram on the wall. After watching me begin she left to take care of another patient. They have never gone through an exercise with me and they have never made sure that I'm doing it in a way that is safe or healthy for my condition. 3- I asked one PT for a more in depth approach and asked what I should do at home. He told me: "Oh, you can just look up exercises on YouTube if you want anything more." These people should be investigated and have their licenses revoked. Someone is going to get seriously injured from their "Care".

It was a decent visit. The environment was pretty calm and organized which helped ease my nerves a…read morebit. The front desk person greeted me with a smile and gave clear directions on what to do. I was called in shortly after arriving, and the room was clean with everything laid out properly. The doctor walked in and took their time asking about how I'd been feeling and listened closely without interrupting. They took notes while I spoke and didn't act rushed, which made the visit feel more genuine. After hearing me out, they gave some suggestions and explained why those steps made sense. The assistant was also kind and made sure I felt comfortable throughout the time there. They gave me a sheet with instructions at the end which helped me remember what we discussed. I think the attention to detail made the difference here. It wasn't perfect, but I felt heard, and that's important.

Dr. Alex rocks! You're in good hands here; they're flexible and clearly science based. If I ever…read morebreak my arm again, I know where to go and rehab!

I've gone through many PT in the past through Kaiser and private insurance and I have to say that…read moreStuart was the best. He is very knowledgeable with the human anatomy and he takes his time to explain the therapy process in great detail. The staff at Evergreen PT are awesome too. Setting up an appointment and going through the first time patient forms was a breeze. I am really impressed with the efficiency of this business and how effective the first treatment was.

Great therapists , great service , always accommodating , I used their service for about 3-4 months…read morefor frozen shoulder and they helped me a lot .

Highly recommend this place. Been to a few PT clinics and this practice is the most detail in…read morefiguring out what's your issues. Because of this - her sessions a custom tailored to your needs.

This group was so accommodating to me after my knee replacement surgery. I arrived for my first…read moresession with a walker and 2 months later I am walking fine. I received 1 to 1 therapy sessions with Anjanette who was a dream to work with. I've been to other physical therapy clinics and the care I received here helped instantly. My legs were extremely tight and she just knew what to do to give me relief from the achiness of post-surgery recovery. I would highly recommend this clinic if you are needing any physical therapy. The staff is very friendly too! Always polite and willing to work with my schedule.

Very grateful to the team of Optimize Pelvic Health for their caring and supportive place for…read morewomen. I brought my elderly mom and had Jill, a physical therapist, work with her over several sessions. She was always attentive and caring, modifying exercises depending on my mom's ability to do them. Never rushed my mom, always listened to her concerns, and shared her observations for healing. From dealing with their front office to actual treatment, we have been left with great gratitude for both their professionalism and their care for their patients.

Dr. Janet/Optimize Pelvic Health is the most incredible resource for my perinatal clients and…read morestudents. As a birth doula and perinatal movement specialist, I enthusiastically refer my clients and students to Dr. Janet to help address issues like pelvic pain, prolapse, incontinence and so much more. I love that Dr. Janet takes a holistic approach to pelvic floor wellness and has vast knowledge in variety of treatment modalities. She is extremely passionate about her work and is amazing at educating clients about the what and the why behind treatment plans. I know with confidence that any client I refer to Dr. Janet, will be in the most caring and trusting hands. If you need pelvic health support - Dr. Janet is the person you need to see!

I've gone to Physical Therapy in many places; but none of those places are as great as Golden…read moreHills. Everyone is so friendly here: the therapists, aides, and front desk staff are all awesome! My therapist Vanessa is helping me get my mobility back and my attitude has completely improved. The aides who work with me (usually Sam and sometimes Tuette) are patient and so helpful and encouraging. (Sam told me I WILL dance again!) My main aide last year was Angel, who always greets me with a smile. The atmosphere is more like a fun gym and less like a hospital (some PT places made me depressed like that!) There's music and laughter here; everyone is ready to assist. The only drawbacks: high copay (for me anyway) and who ever heard of a Physical Therapy place on the second floor?? (There IS a creaky elevator). They do not have a bathroom so you have to use the building bathrooms, which are frequently filthy. (But that's not on Golden Hills; that's the building management!!) Come here and get moving - I highly recommend this place. I've on my third round (different issues) and I love it here

Not the Best Experience…read more I understand many businesses are often busy and understaffed, but that should never affect basic patient/customer courtesy and providing decent service. Pros: - Organized - Good upbeat music - Comfortable room temperature - Nice small play area for small kids - Sessions ends w/15 min ice or heat therapy rest Cons: - Highly internally social front desk area, neglectful to patients - No proactive follow-up regarding VM messages & call backs - Sometimes smells stuffy and sweaty with everyone The front desk area often feels like a social gathering, frat-party among the staff, leaving paying customers feeling like an afterthought. Communication and follow-up was disappointing. I left multiple VM messages and spoke with staff over the phone regarding important time-sensitive medical records I needed. Out of about seven attempts, I received only two callbacks, one a couple of days later, and the other several days later. In most cases, I had to repeatedly follow up myself and repeat the detailed messages I left. Suggestions for Management: - Hold the front desk and all staff accountable to provide welcoming and professional service to all patients/customers. - Set clear expectations for prompt follow-through service. - Maybe incentivize good behavior from your staff with Starbucks gift cards or something. - Make sure you have a trusted Office Manager to keep everyone on point. The clinic could benefit from a few simple additions, like a few plants, framed health tips, encouraging quotes or posters, updated magazines in the lobby area, and maybe an essential oil diffuser to keep the workout area smelling fresh and pleasant, especially considering how busy it gets. The QR codes and flyers that are displayed on the walls that encourage us to post reviews would look more professional if they were placed in simple frames, and the QR codes were placed in an easy-to-scan, non-high-traffic walkway area. Overall: Healthcare is about more than treatments and exercises. Studies show that positive interactions, genuine kindness, and feeling acknowledged can improve a patient's emotional well-being and overall healing experience. Something as simple as a smile, warm greeting, or thoughtful gesture, and a pleasant smell can truly make a meaningful difference to someone's mood and nervous system. This clinic has potential, but the overall patient experience needs a massive overhaul. The positive qualities, unfortunately, are overshadowed by poor and careless communication from the front desk area and some of the other PT staff on the floor. Sometimes it feels like no matter who I talk to there, I just feel like another number.

Excellent staff, very pleased with this facility. My sessions were excellent and the…read morerecommendations made by my therapist were very easy to follow up at home.

I had to return this year for some additional sessions. I…read morestill receive excellent care service from the therapist, she really focus on my case. Also, I always had a great experience rescheduling appointments in this business. They are flexible and understand when there are unexpected situations. The place is clean, nice, with all the equipment in excellent condition.

My mother was taken care of here during a two week post-surgery stay after breaking her hip. I…read morecouldn't be more pleased with the level of care that she received while in treatment here. Everyone, and I mean EVERYONE that I interacted with was so kind. My mother was treated with dignity and respect by all the staff assigned to her case. I visited my mother every day and witnessed a wonderful team effort-Nurses, CNAs, LVNs, OTs, PTs, case managers, kitchen and custodial staff-everybody that I interacted with were helpful, patient, and did their jobs with a smile. Even staff not assigned to my mother's case would pop into her room and check on her. The Director of Admissions spoke with me several times and each time I felt confident that my mother was in the right place. I cannot state enough how happy I am with the care that my mother received, the expertise with which it was given, and the wonderful attitudes displayed by everyone. The facility itself is quite clean, and there is ample parking provided you visit after 3:30 (when staff start departing). There is a large physical therapy room that is fully staffed and equipped. Residents have the opportunity to participate in daily group activities (which my mother did). Dietary requests are also given consideration. Communication between the staff and me was excellent. I was kept informed more than adequately. When it came to discharge my mom I was so relieved that many after treatment details-prescriptions, follow up appointment, arranging of home health care-were handled for me. My mother is very happy with how she was treated by everyone here and I am so glad that Canyon Springs was our choice.

Dear Canyon Springs Post Acute Care Team, I want to extend…read moremy heartfelt thanks for the exceptional care you provided to my brother during his time with you. Your compassionate approach made a significant difference in his recovery. Before his hospitalization, he struggled to walk, but now his labs are normal, and he is not getting sick as easily. Your dedication and support have truly helped him on the path to recuperation. Thank you for being such a wonderful place for healing.