Quality Service Courtesy Watching and working around all my plants Not rushing the job Making sure the whole yard was sprayed read more

I've never had a problem with my lawn before using Arbor-Nomics. My grass has always been green, healthy, and full, and I even have photos from previous years to prove it. I met one of their technicians and figured it couldn't hurt to see if they could make it look even better. That turned out to be a huge mistake. They destroyed my lawn and management could'nt care less about it. This year, after their treatments, my yard is roughly 50% dead and now full of weeds -- despite paying for a fertilizing and weed-control treatment specifically intended to prevent exactly that. The results were the complete opposite of what was promised. I gave Arbor-Nomics every opportunity to make this right. It took over a month for anyone in management to seriously respond to my concerns. During that time, I had to call six separate times just to get someone to follow up. I also replied to customer service emails that took nearly two weeks to receive responses to. To be fair, everyone I spoke to directly on the phone was polite and professional. Only a manger tried to explain away the issue without even seeing my yard. The issue is clearly with management and lack of accountability. Every employee said they would "pass the message up," but apparently no one in leadership cared enough to call me back in a reasonable timeframe. When they finally did respond, instead of taking responsibility, they simply sprayed for weeds again and suggested I "might have soil issues." Interesting, considering I've never had soil issues before, none of my neighbors have soil issues, and the only lawn on the street struggling this badly is the one Arbor-Nomics treated. At the end of the day, I paid them to improve my lawn and instead ended up with a dead, weed-filled yard and weeks of frustration trying to get someone to care. I rarely leave negative reviews, but people deserve to know what they may be signing up for. Please do your research and think carefully before trusting this company with your lawn. read more

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A yelp user reached out to me via this app regarding their most recent experience with this terrible company! Such a shame to see how this lawn destroyer continues to do bad business and cost the consumer thousands! I felt so bad for them after reading about her experience. The stories are similar, and they continue to kill lawns! The owner's responses says it all and this is why anyone considering using this unprofessional no service should run! They ruined my new lawn too! Turned into a weed festival and the pictures posted here don't lie, regardless of what the owner responses are. Buyer beware! read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - After 4 Treatments Killed All The Grass Nothing But Weeds Left! - Pest Control Near Me - Norcross, Georgia

If I could give zero stars I would. This company does not deserve any stars. I can't stress this enough, stay away from Arbornomics. We have been a customer for almost 10 years and since they sold the company to a bunch of crooks it's horrible. We paid up front got the year in November 2025. they did not do the first 2 services or the aeriation We paid for. Can't get anyone to call us back and they have stolen our money. What a joke! This company is now a rip off, they will take your money and not service your lawn. read more

Customer service is horrible no one answers the phone. I get a text saying someone is coming out on Saturday then I get a message my yard was treated and it wasn't then on Monday I get a text saying due to unforeseen circumstances no one is coming out. Two months in a row I've gotten the same text. I'm done with this company! Do not sign up for service you'll regret it!! read more

They no longer come out and treat our lawn and shrubs. We ate paid through the end of 2026. They keep lying and saying that they will come but do not. read more

I have been extremely disappointed with the finance department and the management team. When you sign up for a treatment for a fungus, you sign up for yearly maintenance (that I didn't know about). I texted the technician not to come, they came anyway. Your customer service agents have promised me a refund since April and I can't get through to anyone to understand why my refund has not come to my account. The agents that answer the phone have been lovely, but no manager or finance team member has cared to call me back even though the agents are sending you emails to do so. This is not how you run a business. read more

After Arbor-Nomics refused to replace what they ruined , we are taking them to small claims court. I have heard from several people who have had or are having problems with them. My attorney being one of them ! What could improve ...... 1-the way they treat their clients after 6 years of service. 2- the way they do business , not taking responsibility for damages done. I have seen a few other bad reviews from others and I have posted pictures of the damage they did to our new sod Completely ruined !!! read more

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I was with Arbor Nomics for almost 20 years. This company has really gone downhill. Customer service is terrible, and they say they treat the lawn and don't. I showed them grace for 2 years bc I pride myself on being a loyal customer to a company I've been with for so long. I just couldn't stay with them any longer. read more

No one answers call or emails. My neighbor and I are both customers and I've sent multiple emails with pictures about a problem. I called their VP Frankie and nothing. No one wants to come out to check it out or respond. This company is a sinking ship and I'm actively shopping an alternative. read more

HORRIBLE COMPANY. No one ever answers the phone. I initially signed up but cancelled with the sales rep the same day. They keep sending me texts that they are coming to service my lawn - EVERY DAY! read more

Absolutely horrible service. Started off great, I thought. Then on the day of treatment, no show. Well, let me go further. Someone came, dropped their sign by my mailbox and left. They sent me an email to review their service. I was like, umm, ya didn't do anything! SMH. And charged me. I still haven't seen a refund. BEWARE read more

They wanted to charge me for service that I did not fully receive.let me walk that back. He did the front and claimed to have done the back . Only the gate was locked. He asked to have that service removed, I was met with a flat " I can't". In addition, in a few areas they over treated causing a few brown spots. read more

I would give zero stars if I could. We had a big, beautiful front yard and hired Arbor-Nomics to keep our grass green and healthy. What a terrible mistake. They clearly don't know what they are doing. Just look at the before-and-after pictures - it's a complete nightmare. No resolution so far. I'll post an update if that changes. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Our grass after we started using Arbor-Nomics services to keep it clean and healthy. - Pest Control Near Me - Norcross, Georgia

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We were loyal customers for over 30 years. In the last several years since Dick Bare retired, the service has gone downhill, quality control is non existent and prices have risen every year. Seems the new management is living off their past reputation and has the worst customer service we have ever experienced. They failed to treat our backyard with weed control as the technician was too lazy to make the trip back there and they failed to detect an insect problem that destroyed over one third of our front yard. They would not share in the cost of the sod replacement and were very curt, condescending and rude in the discussion of the issue. We have since gone to another lawn care firm and are very satisfied as well as paying less. The lawn has never looked better. Please avoid Arbor-Nomics at all cost unless you enjoy paying a premium price for horrible service. read more

Have used Arbor-Nomics for many years but the service has continued to decline. The last few years I have more weeds in my yard than most in my subdivision. They act like they care but nothing ever changes, just more weeds. read more

Poor communication, poor services....We asked for weeds treatment and payed the extra cost for that. We have a monthly plan and our Lawn is now completely damaged with brown patches. Today we received this message"Just as a heads up, your area has had a growing infestation of army worms over the past few weeks. With army worms, it is imperative that you receive treatment immediately because they will destroy an entire lawn overnight. I will have the chemicals with me tomorrow that act as a preventative measure or eliminate them if they are already present. If you are interested, please let me know and I will send you a price based off of your square footage." Really, "since past few weeks"? And you just tell us today! The last services was few weeks ago and we paid more for another treatment? Very disappointed and will probably not continue with this company read more

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Never been happier with our yard! We had a new yard put in, and of course the weeds showed up! Arbornomics took care of all of them! They are very thorough! read more

Well, if you want the grass killed with Roundup so the weeds will have more room to spread, these are your guys. I have over seeded and turned up the soil and pulled mountains of weeds on my own. And this is the best it gets with these guys. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Three years later . . . .i have over-seeded and hand pulled mountains of weeds. They sprayed Roundup everywhere and killed the grass. - Pest Control Near Me - Norcross, Georgia

We started using Arbor-Nomics in May because the zoysia that we planted last fall was struggling. The weeds were thriving, but the grass was not. Even after the first treatment, we saw improvement. Now three months later, our lawn is healthy and thick. We are very pleased with the results. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Before - Zoysia in May - lots of weeds and grass was struggling. - Pest Control Near Me - Norcross, Georgia

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Have had nothing but scheudling & communcation issues with this company ever since I started using them about a month ago. The technician also didn't do as thorough of a job applying treatment as I'd have expected (I have cameras and could see the technician working at my home), but he did manage to spray & kill the only flowers in my yard! I talked to their VP, David, who assured me that they would do better. I'm willing to give them to opportunity to do so, and will update the review accordingly. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Pest Control Near Me - Norcross, Georgia

I had lawn service with one of the national lawn care companies for about ten years. Over the last several years it became impossible to talk to anyone locally and we had a different person show up nearly every time. Requested services were not done, so it was time to change. I contacted three local/regional lawn companies for quotes last spring. Arbor-Nomics (out of Marietta) stood out from the others since they actually sent a manager to see my lawn, discuss it with me and provide the quote. So far there service has been excellent and on schedule. The technician, Corey, has taken time to talk with us every time he has been here. For me this has been a great change to have a company that actually seems to want to help take care of our yard, instead of a company that just sent someone out irregularly when they were able to. Glad to be a customer and our Emerald Zoyzia lawn looks great. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Pest Control Near Me - Norcross, Georgia

Let me say first that I have used almost all of the major companies over the years and these guys are the best of that bunch. I left them for a few reasons, I do a lot of my own work to the lawn and couldn't get my timing right with these guys. They call you at 9:00PM and tell you they'll be there at 8:00AM the next morning. In 12 years I never had a full days notice before service. So other chemicals I put down or when the lawn was cut play a factor. Like everything else, they constantly raised their prices. in the end I was paying double per treatment that what I started with. I referred several people to them over the years and was supposed to get a $50 credit for each one. All of my people gave them my name and address. They never once gave me the credit. After using them for 12 years and paying somewhere in the nhood of fourteen/fifteen thousand dollars, noting after I cancelled, not a call, not an Email, not a letter saying we're sorry to see you go, what can we do to keep your business...nothing. read more

I hired this company to get my yard ready for a big family event this fall. Instead they killed the lawn. And when I showed them the damage, their response was to just wait a week or two -- meaning it will still look like this for our party. The lack of concern is staggering. I guess I'll have to re-sod the yard and seek reimbursement. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Need someone to kill your yard? This is the company. - Pest Control Near Me - Norcross, Georgia

Their customer service is all but none existent. The guys spraying are ok, but the backroom and management cannot get out of their own way. They went to the curb. There are many other providers out there. Try one where you have a chance for reasonable care and service. read more

So, my experiences match the other negative reviews on here. And again, I was speculative about the negative reviews because their sales reps talk a good game. My mistake. So, we paid--in advance--for monthly treatment. Their technicians show up whenever they want with little notice. Or they don't show up at all. We actually went two months this summer with no treatment that we had paid for in advance. And, the technician didn't spray all of the lawn area I had paid for--I have cameras around the lawn that proves it. Finally, despite paying for both regular and grassy weed treatments I ended up with more weeds that I ever had--their cheap chemicals only turned a couple of crabgrass patches brown that quickly recovered. I'm sure their owner will want to comment that he'll fix the world, but he can kindly shove it where the sun doesn't shine--all this company wants is your money and based on my experience they don't give a hoot about your lawn. Go with someone else that will work for your money. read more

After being a customer for 8 years, these guys attempted to increase my rate by over 20% two years in a row, while level of service has gone down noticeably. They will automatically come back out for more treatments and bill you after paying a bill. I informed them I no longer wanted them coming to my house and informed them I would not pay my final bill until receiving confirmation they would stop coming and billing me. After more than a week and a phone call from them offering to "only" raise my bill by 13% (which I declined), I finally got confirmation from them of cancelling service. I then paid my bill within 1 week time of that confirmation (matching their responsiveness). And now several weeks later, I have a bill from a collection agency with another 28% upcharge on top. Your business practices are despicable. read more

I did not ask about background checks when new people came to work on my yar because I had used Arbornomics for 15 years. In 2024 the driver quit and I requested the gate key back as I gave them one in the event I wasn't home. I received no answer to my phone call. I sent 3 emails using the site and still received no response. I called Brad, the manager for Smyrna to leave a message. I have dogs which would be roaming the streets if someone used that key to the gate and I have a dog door that is large enough for a person to get in my house. This should have been something that they also thought might be important, yet they did nothing for two months, then dropped off a lock and key to my house - no note, no apology, nothing. I didn't complain when I requested twice that someone check my yard to see if aeration and seeding would help and specifically Brad sent a text saying he would do it and I never got a call or a visit. If the company that you trust does not care if your dogs are at risk or your home is at risk through their carelessnes, don't use them. The Marietta office is not just negligent, they are indifferent. Use someone else. read more

They killed a quarter of my yard. Their products aren't very good. I don't recommend. And I certainly don't recommend Chris the manager who said two appointments and never showed. read more

So many dead spots after more than 3 years........need to re-sod or re-seed. Money wasted! read more

very disappointed in this company. They chemically burnt my yard and when I finally got through to the company and they sent someone out... their response was that I didn't water the burnt patch (that was dead). They didn't take any responsibility and gave me lip service. Told me this was nature - so I basically paid them to burn my yard. read more

Horrible service- and even worse customer service. we hired them only 8 weeks ago. we told them in our side yard just put sod down so do not treat that area. so they were treating other parts of the yard only. after only second treatment they burned spots all over SOD and older grass areas. my husband watered all areas same day as get fertilized as was told. not knowing within days all the spots they had burned, along with sod area they weren't suppose to touch. if this wasn't bad enough, now going in 3 days- can't get a manger to even return our call! this is the worse experience in 35 years of being a homeowner. read more

Asked for a quote. They emailed me telling when their guy was going to show up. He never showed up. I gave him a few days but he never showed. Contacted them again. Said will show up at new date:time. He never showed up, again. What a joke. read more

I've been a customer for three years. I used to be impressed but the quality /service has gone significantly downhill. Every treatment is generic, without any real feedback on specific lawn issues. (My nutsedge and weed issue has continued to grow and hasn't been addressed by the technicians.) Ive complained several times the last two years but the quality hasn't changed. I finally I spoke with a branch manager (Frankie)..nice guy...and he emphasized the standard customer service reply that "our technicians seek to build relationships with the customers by meeting with the residents, etc." but it just never happens. (No one EVER contacts me prior to coming out.) His only solution was to say he'll come out in the Spring and do another analysis, and recommended I change to monthly service. Instead of upselling me, I think he could have done a lot more to make things right. After three years, I don't trust the quality anymore and feel like a commodity and will finally be cancelling my subscription. There are many other more focused lawn service companies out there who want the business and will follow up on their promises. read more

I've used Arbor-Nomics for about 5-6 years. They've always been "okay" but not great. 2 years ago, I had my backyard completely redone with new Bermuda sod and had an irrigation system installed. I always follow all the recommendations of Arbor-Nomics, including soil testing and aeration etc. My yard is the worst I've ever seen it (dead) and the follow up by the company has been adequate but nothing they have done has been effective. I've discontinued my service. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Dead lawn - Pest Control Near Me - Norcross, Georgia

Been using Arbor since April. Being dissatisfied would be an understatement, I've god weeds that weren't there before they started treating my lawn! How does that even happen?! I never know when they're coming, there is no email or text informing me of a visit, they just randomly show up. My lawn looks like crap, weeds everywhere. Whatever they have been doing is not working. Better off doing it myself. read more

Edit #2 Arbor-Nomics stood behind their promise to provide complimentary treatments through the end of 2020. So far, the grass is looking great and I have very minimal weeds popping up. They have earned back my business and am glad we worked things out! read more

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Everywhere they spot treated my lawn for weeds died in one day. Large patches of dead grass. Will not grow back. Stalling on a resolution because they hope it will grow back and save them money and effort. Months now and it's still dead. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Destroyed my yard - Pest Control Near Me - Norcross, Georgia

We let our lawn care service lapse and by the end of the summer my yard was mostly weeds. Arbor Nomics came in and in a few weeks had my lawn looking great! These guys are miracle workers, they will make your lawn look incredible. read more

Very friendly company who responded quickly to my issue about them treating wrong lawn. It's been done quite a few times over years by other companies so it's not a big issue, but branch manager Frankie addressed my concerns and corrected the mistake by having reservice done with 2 days. read more