Mike was so helpful and knowledgeable. He repaired three appliances that I was dreading having fixed. I am completely happy with the repairs as well as the cost - which I found reasonable and fair. Would absolutely recommend to friends and neighbors. read more

Mike (owner) has worked with our family's appliances for 7 years at least and has saved our appliances time and time again and always reliable. I have referred his company many times to family and friends read more

Scammers. Pics and texts. Multiple calls. Hasn't returned since the 12th. Believe there is a partner or associate that is helping. read more

Appliance Rescue - Appliances & Repair Near Me - Fort Lauderdale, Florida

Mike is an appliance guru! He has the patience of a saint, I have been lucky enough to have him service my appliances for the past 15 years. He is the owner and works very hard to complete any and all jobs in a timely manner. I have recommended him to my family over the years and they have all been equally satisfied with his service and his wonderful demeanor. He has always been timely and considerate of my time. He is reliable, trustworthy and a funny guy to top it all off. I am proud to recommend Mike's Appliance Rescue without reservation! Lynn C read more

Stay away from this people Very rude and condescending Will accept your service call and confirm and then You will have to call them many times to beg them to show up At the end they just hang up and not answer your calls Can't understand how they are still in business! read more

I've used Appliance Rescue for over 20 years. Mike is the owner and does a great job at a fair price. I've reccomended hi to many of my fr and neighbors. read more

mike has been helping us in our rental for years. he is quickly available, friendly and does a good job.

Very knowledgeable in his craft ! fixed our dryer from one day to the other ! very familiar and amicable Mike ! thank you , great service . would recommend him ! read more

I arranged to purchase a used ice machine through Appliance Rescue, and we scheduled a delivery date 5 days in advance. The evening before scheduled delivery and installation, the owner called to say they couldn't make it - despite having had days to prepare and to plan. Instead of trying to find an acceptable solution, the owner said "I'm busy as hell, you're cutting off your nose to spite your face, I'm no longer going to help you." That speaks volumes to their approach to customer service. Be cautious. read more

This business is a fraud and they took our money with no work done. Ronnie came by to diagnose/repair our oven and asked for a down payment to order parts. The parts were never ordered and the repairs are never done and they consistently lied to us about the parts being shipped or lost in the mail. This company's number is 8502380575 and 8882849777. Do not use them or pay them any money. read more

I called around 10am and he was friendly. I asked when later in the week he would be available. He said he could come same day. He said he would be at my house between 1-3. At 3:15 I called to check the ETA as I needed to run out. He said "I'm fixing a refrigerator so maybe a half hour or so." I said "Or so? The reason I ask is I've been waiting at home and I need to run an errand." He got rude and said "It takes as long as it takes. Sorry." I said "ok, understood, could you give me a call when you're leaving so I can make sure I'm here." He said "No I don't think so" and HUNG UP ON ME! So glad I didn't let someone obviously so unethical dig into my appliances. UPDATE: When I sent the below text he threatened to post my home address and phone number... Seriously. Bad person. Later he commented on my google review that I'm a liar but I think my text proving he threatened my safety and security should speak for itself. read more

Appliance Rescue - We got into a squabble about scheduling and he threatened my safety and security. - Appliances & Repair Near Me - Fort Lauderdale, Florida

i give them 0/5. promised for weeks they would send someone to "finish" a repair on my refrigerator ice maker. the technician that came by said he would return later that day but never did. I made numerous attempts to contact the technician, each time promising to come out that day, never actually coming and always making an excuse why he couldn't. The supervisor is just as bad. Always promising to send someone or calling me back with a time they will come by but never following through with their promise. My call and text log is a mile long with my attempts to get them to finish the job. Do yourself a favor and look elsewhere for quality customer service. read more

RUN! Washing machine broke, and I found this business online. I called and the guy said he could send a guy, find the problem and possibly fix my washer that same day. A guy named "Michael Hall" showed up that afternoon and apparently found the broken piece which he said would be $280.00 price for the new part which he wanted up front by check or cash only, (his card machine was supposedly broken) and then I would pay for the repair of $125.00 when he came back to fix it. My dumb self believed him and wrote him a check. He did 3 no-call no-shows and I've never heard from or seen him again. This is not a business, these two guys, Michael Hall, and whoever the guy was that eventually answers the phone (only after calling the number 5 times over, each time) are a scam. Never call these people, they will rip you off. read more

I reach out to this company to fix a dishwasher. Called once last night to set up an appointment; he said between 2-4 tomorrow. Texted him this morning to confirm he now say 10-12 however I was out for the morning. I asked if he could give me a 20 minute window. He said "no" and canceled the appointment all together. This company is overwhelmingly disorganized and does not know how to manage a business. Look elsewhere! read more

TERRIBLE! We paid them over $350.00, over 3 weeks ago, for a Kitchen Aid refrigerator fan, which was damaged by lightening. They NEVER show up to their scheduled appointments, of which I've spent over 2 days waiting. And now they won't return any of our calls. I've been more than patient, respectful & understanding. My next step is to file a police report. read more

If you're considering contacting this business for repairs I highly suggest you DO NOT and run as fast as you can in the opposite direction and look elsewhere. There wasn't an option to give no stars..... because that's what I would be giving if that was an option. This gentleman is extremely unprofessional and rude. I contacted him a week ago concerning washer repair that he said he was going to get the part for. After the week went by with absolutely no response whatsoever, I simply contacted him to see if he could set up a time with me to repair the washer. Instead of being professional he decided to send some extremely rude texts to me and said for me to look elsewhere because he doesn't like "pushy people" when I was merely asking if he got the part and to set up a time. Instead of being rude he could've said either he didn't have the time or I would have to wait longer for the part not send me rude and unprofessional texts explaining why he is so busy and how he has so many clients. Clearly seeing the many bad reviews I beg to differ. Not a nice person at all and should be not dealing with customers in the first place. GO ELSEWHERE read more

Appliance Rescue - Rude texts this person sent!! - Appliances & Repair Near Me - Fort Lauderdale, Florida

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I called this morning company and they were on the boat the afternoon and showed up when they promised. They also called when 10 minutes away. They fixed one of the washers and the ice maker on the spot. They are returning tomorrow w parts for the last appliance repair. Bill for the first part was cheap. No drama or hassles at all. Great experience. read more

The worst company I have ever dealt with. he came to my home and diagnosed two of my appliances n they were both incorrect. He collected my deposit n refuse to speak to me regarding reimbursement. a lousy $60.00 that is FRAUD collecting money under false diagnosis. His son broke a part on my fridge n he refuse to repair. He said the compressor on my fridge was damaged, I needed a new one. again he was wrong. within two days he gave me two different diagnosis both wrong. right after he left I called another repair person who came in, I diagnosis my fridge was repaired n working by the time he left. something totally different from what Appliance rescue said. all he does is guess. He robbed me of $60. His son damaged my fridge. My fridge is working but not my ice maker. Its sitting on my kitchen table because of Appliance rescue. You should change your name to Appliance Disaster. read more

Friday afternoon, I call these guys on a recommendation from my brother, who builds houses and has used this guy once. To be fair, it was Friday afternoon, and my schedule-not so easy! But I was desperate as my washer had been broken for almost 3 weeks-procrastinators unite! :) So I get Mark on the phone and ask him if he is available after 5pm or on Saturday morning-I had a job on Saturday afternoon. Nope. He doesn't work after 5 and his availability was while I was out on the job on Saturday. He was not particularly friendly, and a bit abrupt, but no problem, thank you and on to the next call. (Side note: whats with these service businesses that don't work after 5 or on the weekends? Really bugs me...) Meanwhile, my brother calls and offers to sit at my house and wait for the guy while I am working, Perfect! Love my bro! So I call back within 15-30 minutes and say 'Hi, I'm the one who called a few minutes ago about the washer in Pompano?' He say "listen I talk to a lot of people in 15 minutes, what do you want?"...uh OK... So I explain again, He says he can be out between 1-3pm. GREAT! I ask him if he takes credit cards, he says 'for repair but not service' I have no idea what this means so I say' I'm sorry, what does that mean, I don't understand? His response? YOU NEED TO FIND SOMEONE ELSE TO WORK WITH, BECAUSE I DON'T WANT TO WORK FOR YOU GOODBYE' What???? WTF???? He hangs up. I immediately call back and he doesn't answer-knows my number. So I call from a different number, he answers and I say' I'm sorry, what did I do to piss you off? I really didn't understand what you meant? I'm just trying to get my washer fixed! He replied" I don't have to answer to you and I can pick and choose who I want to work for, and I don't want to work for you. And hung up again. Now, you are probably thinking, she MUST have said SOMETHING to piss the guy off...and I will admit I CAN be a bitch, but I was really really desperate to get my washer fixed-or I would have never called him back after insulting me by hanging up and such, so really I was not in bitch mode! I am now though! LOL I have never been treated so rudely by someone who must obviously be rich since he can afford to throw away jobs like they are nothing. I would not recommend this company/guy to my worst enemy. At best he was abrupt when he was apparently trying to be nice, and a giant ass otherwise. WOW. What a horrible experience with this guy. I gave him one star because he answered the phone, and I didn't want people to think I had forgotten to rate him. I think we should have a negative rating system...Hhhmmm The good new is I found another company, who came out on Saturday, accepted my credit card and is coming back with a part on Tuesday AFTER 5PM!! ALL APPLIANCE REPAIR SERVICE 954-524-0583 BLESS YOU-ANTHONY read more

If you are reading this, please do yourself a favor and find another company to deal with!!!! Called to see if they had a stove I could get delivered today (Saturday) The man on the other end says no I'm busy with service calls today, my response was ok thank you and hung up. After calling a couple other places that are not yet open I called back to see if there was a place I could pick up the stove, the mans response, I don't have to deal with you you are rude. WOW!!! I'm surprised with that type of service that anyone wants to deal with this so called business!!! read more

I called this company to repair a coin operated machine on my rental property that was not functioning. I paid $225 for a new "transmission" on the washing machine. Within one day, the machine would not drain and was filled with water. When I called them, I was told this was a NEW issue and I was charged $95 for a new pressure switch. 4 months later, I have the same problem, machine not draining. When I called him and told him this, IMMEDIATELY he dismissed me and said this was NOT the same problem. He happened to remember EXACTLY the work he did at my property, and despite the fact that I told him that the washer is having the same problem, he insisted it wasn't and this would be a different switch that needed replacing. The bottom line is this company DOES NOT stand by their work, and I'm pretty convinced that this "transmission" I purchased initially for $225 was NOT the problem in the first place. DO NO DO NOT DO NOT DO NOT USE THIS COMPANY!!!!!!!!!! UPDATE: Got another company to come out and repair the washing machine, a company I have used repeatedly in the past and that I trust but who was not available the last time the washer broke. And guess what? Guess what needs to be replaced on the washer? You got it! THE TRANSMISSION. I remember questioning the technician from "Appliance Rescue" about the "new" transmission he was installing, b/c absolutely nothing about it looked new. It looked like a completely used piece of garbage, and lo and behold, it was. BTW if you're a landlord or similar in need of good appliance maintenance, "Appliance Outlet" is the way to go, and they absolutely stand by their work. read more

I'm a renter and my landlord used Appliance rescue to fix my refrigerator. When I talked to the owner Mike he was rude and nasty. He has no customer service skills at all. Unfortunately I had to deal with this person, and somehow I was the problem with my frige. He kept insisting that I did something to it. At one point he even screamed at me. I just wanted him to finish and go. I would never recommend this company. read more

I also don't understand the negative reviews either. Mike could not have been nicer. I called him on a Tuesday, he apologized he wouldn't be available that day, I said I needed him on Thursday, morning if possible. He said 10am, he was at my house promptly at 10am. Spent the better part of an hour working on my washer, found it was beyond repair. I found Mike to be pleasant, prompt and honest. Hopefully I won't be needing him again any time soon but I will certainly recommend him and if the need arises call him again. I thought he was great!! read more

BEWARE!!!! Mike was extremely rude and very unprofessional!! Initially he seemed accommodating until he misdiagnosed the problem with our stove and installed/charged us for the wrong part. He then installed a used burner from a different type of stove that also didn't work. After calling him repeatedly to remedy the situation, he said "I'm not going to mess with that" because he obviously didn't want to purchase the right part and then he hung up on me. After a $238 service call and a lot of aggravation, my burner still doesn't work and I need to start over with a repairman that will get the job done! read more

It seems like Mike has some anger issues and what he did to me today is common. I called to ask a few questions about a broken washer. He apparently became annoyed by my questions I had to repeat since he was talking to someone else during our conversation about a pool ladder. He began to yell that I was not listening to him. When I stated that it's probably not good business to yell at a potential customer he said he didn't care and promptly hung up on me. I called back and left a voice-mail (he didn't answer). He text me back that he doesn't have anger issues, he has asshole issues, he doesn't deal with them. I have a screenshot of the text message if anyone would like to see it. I couldn't believe this occurred and I wish the worse upon this company. Fire this guy immediately! read more

Called for repair, was given an appointment the next day. Waited for arrival that never came. It's frustrating being stood up since I could have called another company to come and instead had to wait another few days with a broken washer. read more

Called to ask about trying to have him come out to look at a dishwasher that was not working. When we could not answer the questions about the product to his satisfaction he hung up. When a call back was made because we thought it had been a disconnect he asked why we were blowing up his phone. Guess he doesn't need the business. read more

Never had another issue after GE came out to fix the damage caused by these guys. NO "professional exhaust cleaning" ever required. Just needed the RIGHT PART!!!! read more

I wish i had read these before using this service. The rep. assured us that our gas dryer was in good shape and could be repaired for $165. After "repairing" the dryer and turning it on he left. During the first load of clothes the dryer started to make a new thumping noise. He came back out and when i looked into the barrel of the dryer, it had actual holes and sharp edges and was actually beyond repair. My question was, how did he miss that upon his examination. He said that he had a dryer that he could sell us for $100 and he would install it. We agreed. After several days he called back to say he was examining the dryer and found it to be inoperable? Guess he had not checked it before? Said he would install a new dryer that we purchased since we had already paid him for a repair. When the dryer arrived, i needed a propane conversion kit, which he said we needed to order because he could not get it from his supplier. We did that and he showed up on a Saturday with a helper (he has a leg injury). The helper did most of the "adjustments" under his direction. The dryer was installed and they left. about 1 hour later i walked into the laundry room and i could smell gas. I was not sure if this was normal, perhaps from the residual install period. Continued to smell gas. So i called him at 5 pm that Saturday evening. In a very annoyed tone he told me that he was done for the day and weekend and would not be available, until during the week. I said okay, what time works? Can you come early or late. More attitude. is may wife not home or someone home during the day? I said no there is not we both work but what time works. Could he possibly come on early or late? More attitude, he installed it per the instructions so he did not understand why i thought the gas was leaking. I said because i can smell it and when i turned the gas off and waited for a hour the smell went away. Reluctantly he agreed to come at 5 pm on Monday when my daughters baby sitter would be available. He showed up for 5 minutes disappeared into the laundry room with his helper. Came out and left. Did not call me to tell me anything and has not followed up. On may return home i could again smell gas. I turned off the gas and things cleared up. So again we do not have a working dryer. I do not know if the connections are the problem, or the fact that they took the dryer apart to install the propane kit and perhaps have not put the parts back together properly. STAY AWAY FROM THIS COMPANY. Bad attitude, and they seem to have no regard for the customer or safety. read more

Wow. Just called because I had left a message earlier in the day about a dryer. Mind u it was about 10 or 1030. It is now 442pm. When the guy answered I said I was calling back because I had left a message about the dryer and no one had called back. He says well we probably didn't get the message said I can come out tomorrow. I said ok whst time. He says give me your address. I do and he says oh we don't service you cuz I dont like your oarking. Seriously. His rude. Make sure u put your address in the message so u don't waste a whole day. Dusgustef read more

I called Mike on a last ditch effort to find someone who services Daewoo dryers. He said no problem and scheduled for later that afternoon. I waited a few hours as his previous appointment became more complex than expected. Mike was very apologetic for the unexpected delay and didn't charge me for the visit or the simple repair. read more

STAY AWAY! This man came to my rental property to fix the refrigerator for my tenant. She was not available so my fiancé and I met him there. He started working on the freezer and mentioned out loud that there was a problem, but when I responded and asked what the problem could be, He barked at me to let him finish! He finally said the defrost switch was bad and needed to be replaced. We agreed to go ahead. When he finished the work my fiancé also asked a question and got the same rude sort of response. We paid $189 with a credit card and the guy left. No mention of how long it would take to start cooling again. After a few hours nothing happened so we called him back just to find out if there was a problem. He started yelling at my fiancé before he could even finish saying who he was, and hung up. My fiancé called him back, no answer, I called back, no answer, my tenant called back, no answer. When she called from a number he didn't know, he picked up. She politely asked what was going on and he went off on her as well saying, "you are not an appliance technician, you do not know what you are doing, it takes 24 hours to work, leave me alone!" She said, "sir, there is no need to be rude, we are all adults here, I was just trying to understand if there was a problem", but he just hung up on her too. We called another appliance company and they said it shouldn't take so long to start cooling again and to call them back if it didn't start working. Of course it never started working properly so the second appliance company came out. They inspected & said it was the control panel. Once they replaced that, it has worked perfectly ever since. They also said they knew who the appliance rescue tech was had heard several complaints about him. So, we disputed the credit card payment with appliance rescue. Now he keeps calling me and harassing me, I had to block his number! STAY AWAY! read more

Absolutely not. #1: you do not HANG UP on a person who simply ASKS if you speak Spanish. #2 I called again and again, not wanting to leave a message simply because I'd much rather speak with a person and my mom kept asking me to call so I did because I thought: 'why not? It's a business, I'm sure they wouldn't mind.' And finally this man answers with a TERRIBLE tone: "What could possibly be so important that you have called seven times and not left a message I cannot wait to hear this." Do you have any idea what it's like to be an ethical and reasonable businessman? Do not support people who are rude and unkind to others. It only makes them think they can get away with it. read more

Appliance Rescue is unqualified to operate as a service provider. I'm not sure if they are deceitful; just lack the experience or a combination of both! They informed me that a $700 conventional microwave oven was not worth repairing charged me the service fee and left. Upon calling a legitimate company it was repaired for $15 ! read more

I guess all the bad reviews for this business come with a good reason. They missed two appointments and when my wife called him to reschedule , he yelled at her. Then I called and told me that he tried to notify us that he was not coming. When I told him that he never called my phone he started raising his voice. Why would I get yelled by a contractor that is supposed to offer a service? Not happy with that, he hanged up the phone and when I called him thinking that it was a mistake, he cursed at me, became very nasty and hanged up again. I tried to get a different number to complaint and he answered yelling asking why did I call again and to go and f... myself after telling me that he is the Owner. Maybe Mike is rich and does not need any business or maybe he does not want to deal with people but no one needs to be yelled at while looking for a service. Of course, I yelled too as I will not take abuse and insults lightly. I did it not because he was unprofessional and unpunctual but because he was extremely rude. But again, why would you get yelled for finding a service and why a Woman or a mother be mistreated like this? There should not be any reason so save yourself a bad moment and look for companies with good reviews before allowing this company into your home. read more