I brought in a stick pin with a blue sapphire stone surrounded by diamonds that was given to my…read morehusband by his grandfather over 60 years ago. I also brought my husband's wedding band which had been in a safety deposit box for 49 years. I asked if they could put the two together to make a ring for me. Rather than try to sell me an expensive setting, they were enthusiastic about making a ring that would have so much meaning. Not only was the result a stunning ring, but they turned it around quickly so that we would have it in time for a family reunion. I highly recommend Hefez & Sons!

A family-owned business that treats their customers like family!! I was in the Walpole location…read moretoday 7/3/25 with my wife. We sold some gold and silver and bought a sterling cross. My experience was phenomenal. Their prices are very fair. Most importantly we were treated like family. We hand the pleasure of interacting with all of the 3 employees on duty. I can't explain how happy I was with their service. Larry M.

The store has lots of nice items . However, on 2 occasions the same saleswoman was very…read moreoff-putting. She complained about her husband, showed me some skin ailment she had and talked about her hot flashes. Not professional! I'm a customer, not a therapist and was uncomfortable hearing these things.

It was very surprising to be the only customer yet not get greeted on my way in or out.read more

Oh my God, I don't know how I miss this place. Great place to find a hostess gift. Adorable little…read morebaby gifts . Clothing jewelry, so many fun things.

From the owner: Accents by Lovell is a charming gift shop located in an antique farmhouse on the property of…read moreLovell's Garden Center. In this pretty and convenient location shoppers will find a wide array of merchandise, including many products made in New England. Attractive displays, a unique product mix, and complimentary gift wrapping combine to make an outing to Accents an uplifting experience. Accents for the home interior such as framed prints, unique accent touches and beautiful serving pieces are well represented. Dinner candles and scented candles as well as hard to find candle accessories are perfect for adding that personal touch to the home. Unusual and functional serving pieces to enhance your table top are available by Mary Jurek, Mariposa, Beatrix Ball, Totally Bamboo , Michel Design Works and others. Womens' clothing and accessories including stylish and unique wardrobe pieces, hats, beautiful spring scarves , distinctive jewelry (much of it made in New England) and a wonderful assortment of bags from Baggallini, Scout, Sven, Habitat clothing and more make picking up a gift for a friend or a treat for yourself a pleasure! Hostess gifts are a strong point at Accents. Need a quick pick up on your way to a housewarming, or a for a gracious host? You will be pleased with our expanded options at Accents! Personal care items such as lotions, soaps, and room scents from Crabtree and Evelyn, Thymes, and Michelle Designs make a thoughtful last minute treat for friends.

I've been shopping at Keegan's for years and recently made a visit with my girlfriend to check out…read morea necklace she was interested in. I can't speak highly enough about this place. On the surface, Keegan's is a jewelry store but it's much more than that. It's an experience that includes full consultation from a team with vast experience, expertise, and more importantly patience. Donna listens and asks a set of qualifying questions to ensure you walk away with a purchase you will truly love. She walked us through an extensive set of styles including the one we originally intended to buy. She provided context to pricing, informed us on the history and timelessness of each style, and suggested pieces, that looked amazing, we initially hadn't considered. Above all, she made the experience super fun. Again, I can't recommend this place enough. You'll find trendy styles, classic pieces, and a warm, friendly, expert staff who will put you at the center of the experience.

Two months, four hour-long round trips, and the crystal I asked for still hasn't been replaced…read more I brought in an old Waltham -- nothing valuable, just a watch I like and wanted to wear -- for a service, a new crystal, and a new strap. I was told up front the work would cost more than the watch is worth. I appreciated that honesty and chose to move forward anyway. That was the last thing about this experience I can praise. A month passed with no word. When I finally called, I learned my phone number had been entered wrong. The strap still hadn't arrived. After a fifth week I gave up on it and picked the watch up as-is -- only to find at home that the crystal hadn't been replaced either, despite the work order plainly saying to replace it. Instead, someone had buffed the original plastic. I never requested that, was never asked about it, and it appeared nowhere on the work order. I was charged about $35 for it. They offered to credit that $35 toward the crystal, so I drove back and dropped the watch off a second time. Weeks later it came back untouched again -- and not because of a backlog or a delay in starting. It went to their in-house watchmaker, who had it in hand, did nothing to it, and returned it with "replace crystal?" scrawled across a work order that already said, in plain English, to replace the crystal. The one instruction on the ticket came back to me as a question. I was then told the owner and the watchmaker were both leaving for three weeks, so my choices were an untouched watch or another month of waiting. At pickup, Karen at the counter was pleasant and professional, as the front-of-house staff have been throughout. From around the corner, the owner Sean volunteered "yeah, I buffed it." When I replied that we'd already discussed the buffing and it wasn't what I asked for, he raised his voice: "I'll talk about it when I'm done with what I'm doing." He started the exchange, then treated my answer as an interruption. When we did talk, he repeated the buffing point, and when I noted we'd covered it, told me I was repeating myself. He argued the watch "wasn't due back until 8/7, so it's not late" -- irrelevant, since his own staff had just told me three more weeks. He then corrected me that his vacation was "more like two weeks," as though I'd invented a number I was only repeating back from his employee. I asked for a refund of the $35 for work I never authorized. He flatly refused -- he doesn't refund "services provided." He added that he stands behind his work and had already made it right by crediting that same $35 toward a crystal replacement that, seven weeks in, hasn't happened. Smaller thing, same pattern: an employee kindly measured the lugs so I could order a strap online and told me 18mm. The 18mm strap doesn't fit. Now I have a return to process too. The counter staff are genuinely kind and I have no complaint about them. I'm also told the internal service was performed, and I have no reason to dispute it -- though I can't verify it myself, and at this point I'm taking it on faith I don't have much of. But four trips, seven weeks, a charge I never approved, no apology, and no accommodation is enough. I can't recommend Keegan's for watch service, crystal replacement, or straps.

Fantastic local gift shop. A variety of fun items. Also had had great curbside service during Covid.read more

From the owner: Whether you're in search of a distinctive gift or treating yourself to something special, Be…read moreCharmed offers a fantastic selection for every taste. Explore our range of Jewelry, Decor, and Accessories, featuring top brands like Scout, Rustic Marlin, ENewton, and Lola. Plus, we proudly showcase many vendors from the New England area. Stop by Be Charmed today and find something you’ll love!

Poor customer service once you make the purchase. Treated me like a pest for following up on…read morearrival date of my jewelry, after no communication. Not somewhere I'd recommend to others based on this alone.

My fiance and I had an amazing experience getting my engagement at the Diamond Vault. We had been…read moreshopping around and checked out a couple of chains. I wanted a sparkly, quality diamond on a reasonable budget. We found the style I wanted. A large stone, semi-antique look, surrounded by little diamonds and diamonds on the band. But the prices offered at the chains had too much of a markup- (we consulted Blue Nile for an acceptable range). Then we found the Diamond Vault. The folks at the Diamond Vault were so helpful. We had three visits before making the final call Each one was relatively low pressure. First we found the right setting. They have fairly good range of settings, but don't have the selection of some of the large chains.What they did have was a unique take on the common setting types. Next we started talking the 4 Cs, they were very knowledgeable. We landed on what we wanted and they sent off for a couple diamonds for our next visit. I noticed some gorgeous necklaces while I was in there for the ring, but I kept my eye on the prize We spent an hour our next visit chatting about the diamonds, looking through the magnifying lens at occlusions, and comparing the colors. I got my every question answered. We were quoted a price and once we did some comparisons were were astonished how great the deal was. The ring took a month or so to be set. They even offered a suggestion to help up save an addition couple hundred. My ring is gorgeous and is well complimented to friends and strangers alike! Whenever we have had to go back for a cleaning, or for insurance docs, they have been happy to see us and more than helpful. The only reason it's not 5 stars is because a little side stone popped out a couple weeks after getting the stone, but they were apologetic and happy to fix it. I would recommend this place wholeheartedly!!

Happy customer! We had an amazing experience with Sam. He was very patient with my son, answering…read moreall his questions and spending time showing him multiple items. We left with a few beautiful pieces, and we will definitely be going back!

It was my first experience and I couldn't have left happier. I had brought in my first watch to get…read morelinks removed and the staff was amazing and attentive to all of my needs. Absolutely recommend!