Arrived within the service window, knew exactly how to troubleshoot my dishwasher problem, and fixed the problem quickly.

We hired ABV to repair our LG refrigerator and they did a great job. We have hired LG for repair and tried this time, but LG was awful whereas ABV was super responsive, they came quickly, they provided a solid diagnosis and most importantly, they fixed the product. The fact that they came quickly for the initial diagnosis and were super responsive (using the Yelp messaging feature) was great. There was still some frustrating aspects because our compressor had a 10 year warranty and so LG would cover the part, but not the labor, so we had to reach out to LG ourselves to get the part ordered and shipped to ABV and there was a mixup about the address, but I think 95% of the friction was on LG there. At the end of the day, we got our fridge working and now, more than a month later, it still seems to be fine. I'll certainly call ABV first when I have my next appliance repair. read more

I appreciated that ABV technicians arrived same day I made an inquiry (the day after Thanksgiving) to install a new igniter in my oven. Artem and his assistant Ivan were polite, professional, and thorough, answering my questions about the igniter replacement as they proceeded. I had diagnosed the problem (oven failing to heat up) and had done some internet research on fixing it myself, but decided to call a service who would have the part in order to get the job done quickly and correctly, while assuming it was a relatively inexpensive fix since I had seen replacement igniters for less than $30 and videos showing replacement in less than 20 minutes (with the proper tools and know how). Artem first turned on the broiler to ensure that the gas valve was functioning properly (it was), and then once he established that it was in fact the igniter quoted me a price of $350 for replacement. When I balked at the price and asked for a breakdown, he said the igniter cost $125 and was certified (whereas low-cost versions seen on the internet were not reliable), and the rest was for labor. The two of them were in my house for less than 40 minutes, so assuming rounding up to 1 hour apiece for labor (Ivan was a "trainee"), that's 2 hours of labor for $225, or $112/hr apiece. At this point, they are in the house, and ready to do the work, and the sunk time/effort of contacting a firm and making an appointment and getting them out here had already been made. While it was hard to stomach paying $350 for something I assumed would cost $200 at most, that's on me for being in a hurry and just wanting to get it done that day rather than shopping around for a better price or trying to take on the job myself, or even just getting an estimate for an igniter replacement ahead of time. I rated ABV four stars because they were prompt, knowledgeable, professional, and the did the job for an agreed-upon price, although the high cost kept me from adding a fifth star. I don't begrudge trained technicians using their skills and time to maximize their profit, but I don't like feeling like a chump, either. Until I learn how to do these types of things with confidence myself, or find a regular person or service I can rely on, I remain vulnerable to what can seem like arbitrarily high pricing for repair work. read more

Artem was terrific. He quickly diagnosed the issue with our broken GE washer and saved us from a costly pump replacement. He came out on a same day call, and stayed until 9pm to get it done - great service. read more

Great customer service. I appreciated that my service call fee was applied to the cost of repairing my ice maker, just as they promised. They were here the day after I contacted them, and I appreciated the prompt service! The repairperson who came out was polite and professional. Although I hope I won't need to; I'll definitely contact them again if I ever need anything else repaired. read more

They were able to come the next day to inspect and diagnose the issue. They were responsive, clear on pricing and process, and friendly. I would recommend this business if you need appliance service. read more

skillful service man showed up when they were supposed to and charged me a reasonable price for the done

I called ABV to repair our dishwasher which would no longer drain. As we were about to leave the country, ABV graciously accommodated our schedule and rushed the required part. $470 later the dishwasher was fixed. Unfortunately, just a few months (and only a dozen or so cycles) later the dishwasher ran into the same issue. When I contacted ABV for a follow-up they informed me that they do not stand by their service and I would have to pay full price for diagnosis and any repairs. Since it seems they didn't do the job right the first time and aren't willing to fix it, I don't see any reason to go with them again. read more

The technician did an excellent job repairing the refrigerator. He was professional, responsible, and thorough. The price was fair and reasonable. Highly recommended! read more

Vlad was excellent and on time. Fixed my fridge in a single service call. Took apart and tested the magnets on the door sensor.

Control board to our stove quit suddenly on a weekend making it inoperable, which was disruptive . ABV appliance was extremely prompt (responded to my inquiry in minutes) and had someone come out the next morning. Problem was quickly diagnosed and a fix offered at a reasonable price. Would use again. Thank you to Oleg at ABV! read more

ABV Appliance - Oleg at ABV Appliance - Appliances & Repair Near Me - Boston, Massachusetts

Great service! Came back same day with new part to finish repair! Would highly recommend

Adam came promptly on a Sunday at the promised time, and he was great! Efficient, friendly, and really knows his stuff. I really lucked out with this call. Highly recommended! And to top it off, the service call was extremely reasonably priced. read more

My fridge failed over night and they were able to come out and diagnose the compressor had failed in less than 24hrs.

The ice maker in my freezer stopped working. I reached out to ABV after they had successfully fixed my dishwasher a few months prior. Same story, Nick came out and diagnosed the problem. I got my quote and they ordered the part and came back out and fixed it within a week for the initial visit. Definitely my new go to for appliance repair read more

Professional, polite, skilled. I had to hire ABV after "repairs" to a refrigerator by another company resulted in flooding our kitchen. ABV took care of it. The part wasn't available for weeks from their supplier. I found one from a different source and they were willing to install it. There was good communication throughout the waiting time. Highly recommend. read more

Highly recommend this company. Dryer wasn't heating up-contacted ABV. They immediately got back to me to set up a time the next day. They arrived on time and quickly diagnosed/fixed the issue at a reasonable price. read more

Our refrigerator went out and ABV Appliance was able to find the issue and offer different solutions. Their response time is quick and they are efficient workers. I highly recommended ABV Appliance! read more

Update! ABV refunded my service fee and also, while they were there, they fixed the fridge light (which required no parts, just someone smarter than me) so now I feel pretty ok about the transaction and probably would call them again about another appliance. read more

Quick to reply, easy to work with, descriptive of the problem and offered some steps to help avoid in the future. Would use again!

Scheduling was simple and technician, Rob, was pleasant and knew exactly what to do. Fixed it quickly for a fair price and online payment was simple. would recommend. read more

I am looking for someone to repair my Whynter portable AC and Yelp referred me to ABV appliance. Unfortunately Yelp got it wrong and they don't offer that service in my area. But, instead of just dismissing me with a quick 'can't do' response , they explained why and offered suggestions of ways to solve my problem If this company took the time to respond when there was no reward, I would call them any time I could use their services. Very few people out of their way to help in these times. Thank you.. read more

Super fast response time (like next day service) and quick, successful repair. Nice guy too.

ABV Appliance made it easy to schedule an appointment, and although I had to wait for a major part to arrive, the repair was quick and easy. Great job! read more

On an urgent, Saturday evening; we needed diagnostic and repair service for our failed refrigerator-freezer. Within a few hours, ABV sent a well-trained, well-equipped repair tech who provided efficient and expert service and promptly got our unit back into perfect operating condition. This service was very fairly-priced, and a great experience. Five stars, and two big Thumbs Up! read more

So far great. I always get a little nervous on appliance repair because if you're not working with the manufacturer you're in a world of small service providers who it's hard to distinguish between. Will they be honest, on time, able to do the job etc. Our experience with ABV already has been great. Easy to book and call back later to confirm (with a real human), easy to understand fee structure, technician arrived on time as promised and was clearly knowledgeable (clothes dryer issue) and got to work right away. This is all such a win compared to a previous experience we had with another provider years ago. I'll put in an update here on the end of the story as soon as I have it. The technician is still here diagnosing. read more

ABV Systems is a small, but very excellent appliance repair company in the Boston area. I have used them several times, for example, for my oven and my air conditioner. Their technicians are polite, quite knowledgeable and very professional. Nick did a great job getting all the mold out of my AC and tuning it up to be ready for the very hot summer predicted this year. I highly recommend this company if you are needing help preserving the value and operation of your appliances. Linda P. read more

Our dryer has been making horrendous noises. Put out a request on Yelp. ABV was quick to reply, and they were also great about finding a time that could work for us and them. Their tech showed up on time, checked out the dryer, and let us know our options. read more

I called ABV to fix my appliance. It was a little weird when they first came out. The tech wasn't wearing a company shirt or anything so it was like is this guy who he said he is. They had to come out a second time because the appliance was doing it again but since that visit so far so good read more

The automatic response from ABV appliance was to schedule a visit for $95. Since the request was simple, to replace a stovetop, I wanted to compare offers before scheduling a visit. ABV kindly offered a phone number I could send photos to, but they never responded. It was a weekend, so maybe that is excusable. I ended up getting a prompt and fair offer from another vendor, a small business who I guess wanted my business more. read more

My only complaint is that it took longer than I had expected from the quote until the repair and I had to call the office several times to get an update on scheduling the repair. Once the repair was finally scheduled, the work was fine - quick, responsive and respectful. read more

I am very pleased with the service I received from ABV Systems. The technician was courteous and knowledgeable and did a great job repairing my washing machine. read more

Prompt service and addressed our valve issue in the dishwasher. Easy to schedule and good value!

Amazing fast service and friendly stuff. We needed service as soon as possible and they were in our home less then a day.Highly recommend!!!

I needed help with my grill and ABV came to help! I used Yelp to help me message a few businesses and was connected to ABV. They are VERY responsive via Yelp and was able to secure a next day appointment for me. They gave me an estimated time window, which the technician came at the beginning of the estimated time, making my day so much easier. Due to the way my grill was set up, I needed some help with checking on why the fire was so small and kept getting blown out. The technician and his team worked together and helped me figure out the issue. While the technician was diagnosing, his team worked in the background to pull up the manual which I had misplaced. They were finished all within 1 hour, super quick and painless. The entire process was easy and efficient. I highly recommend ABV as you rarely come by folks with such good service and attitudes. read more

Very responsive. Great tech. Diagnosed and fixed our over the range oven hood (replaced the motor). Will definitely reach out again for any other appliance needs. read more

Great technician! Great use of technology to make booking easy. Avoid Sears Home Services at all costs.

I reached out on a Friday afternoon for a broken dishwasher. The technician came on Saturday afternoon well within the quoted window, and fixed the problem. The charge was under the quoted per visit rate of a competing company and well below the other company's quoted price to fix it. And the tech was polite and nice to my dog! read more

Our dryer was starting to fail. AVB responded quickly to our request to troubleshoot. We were given a 3 hour window. Oleg showed up on time and was able to quickly fix the issue. Cost around $400, reasonable for a motor replacement and less than a new dryer. Oleg also serviced/cleaned the dryer and properly attached the vent hose at no extra cost. Overall great and fast service. read more

we were very pleased with the prompt & professional service from ABV . The service technician was friendly and polite. we would use them again. read more