This review is for an installation on 5/16/18. A/C Doctors are the BEST. They showed up on time (actually a bit early) and had the entire A/C system in my condo replaced before lunchtime. All three guys were very polite, courteous and cheerful. They showed me how to use my snazzy new thermostat. It's chilling down nicely! FIVE STARS, highly recommended! read more

Love, Love, Love A/C Doctors! I have done property management for several years now for single family homes, condos, and townhomes. They are always my 1st choice go-to when a tenant needs HVAC service. Everyone is always nice and professional and very knowledgeable. Then, I needed them for my house for an A/C Installation. The awesome Tera, Jessie, and Katelyn in the office worked to coordinate my service. The phenomenal Beto came out to evaluate what I needed. Then the excellent Luis & Julian came out to install the HVAC. Everything went very well, and my house is now cooling with a new system - So Great!!! :-) :-) :-) You have a very Top Notch team Doug!!! read more

I hired them in May, 2022 based on all the great reviews, but I would give them negative stars if I could. I specifically wanted my fan motor replaced and I told the lady on the phone that the fan motor was screeching. The tech came to my house and did nothing, but of course, collected his service fee. He also told me the following collection of idiot utterings and lies: 1.) "The fan motor was not replaceable", (A lie; Many youtube videos show how easily it can be done. The hard part is sourcing and ordering the correct fan motor. 2.) "If I press down hard on the frame it did not make as much noise." No mention of a vibration isolators, or stabilizers for the frame. (What???) 3.) "The units are old." (wtf, I know exactly how old my units are, I don't need to pay people to come to my house and tell me they are old.) 4.) "You need a whole new system." Mind you, this system has no leaks and is still pushing out cold air. This essentially was a hard core sales pitch that I had to listen to and then essentially pay for. I DO NOT recommend this company. I am angry with companies who send techs out with the expectation of a service and no service is given. I am not happy that he did nothing but waste my time and money. read more

We had used AC doctors a couple of years ago to service our unit. The first night of cold in Phoenix we turned on our heat and noticed it wasn't really working. I called AC doctors and they offered me an appointment within hours. Prompt and professional with fair prices. read more

Another outstanding service call from A/C Doctors . Great experience, to include the ease of setting up an emergency service appointment on a very hot Sunday in June, to the very professional, informative and efficient service offered by the technician, Frankie. Repair complete, cooling in progress, will continue to recommend A/C Doctors all day long. read more

A/C Doctors knows their stuff!! I can count on them to take care of all my HVAC needs and they never fail to deliver! They came out and replaced the heat pump in my unit and just like that smooth operation! Thank you A/C Doctors for the superior customer service! read more

AC & Plumbing Doctors - A/C Doctor's fridge mag and DQ gift card. - Heating & Air Conditioning/HVAC Near Me - Gilbert, Arizona

Installers - Luis, Alex, and Vidal we're quick, quiet and respectful, perfect installation. Salesman Justin was again Courteous, respectful,knowledgeable and extremely competitive. Altogether A/C doctors will get our business the next time we need help. read more

AC & Plumbing Doctors - Frame heat pump unit installed on roof - Heating & Air Conditioning/HVAC Near Me - Gilbert, Arizona

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My summer A/ C check up was completed by Julio & Brendan. Excellent service at a reasonable price. Thank You.

We had a new a/c installed in July of this year, the whole process was amazing. When we received the bid it was very fair, they showed up the next day and installed the unit. The installers were very professional and did a great job. The follow up they do is amazing. Could not have found a better company to work with. read more

I called this place when I first bought my home asking them to do a seasonal tune up on both of my a/c units. We didn't know what we were getting into with our older units, and we wanted them in tip top for the summer. The guy who came out basically just did an inspection - didn't touch or change anything. That didn't seem like the tune up that I asked for. I had already had a home inspection, I didn't need that. At any rate, the guy knew what he was talking about , made recommendations. If I had really needed service, I would have used them. The prices seemed reasonable. In the mean time, I'm just disappointed because I called and asked for a tune up, and I was sent an inspection. I spent something like $150 for that? read more

The technician that covered our appointment, Gerardo, was incredibly professional, courteous and thorough; he was very patient with us in making sure that we understood what he was seeing and what the cause could be. He showed us pictures/videos of his finding every step of the way and kept us informed. We will definitely be requesting him personally next time we need anything done. Spending money on repairs is never fun, but he really made us feel at ease and gave us the reassurance we needed to know we were not being asked to spend anything more than what was needed. His knowledge of A/C work is top notch. read more

I waited all day, on a Saturday for Julio to come and give me an estimate on a whole new system and he never even bothered to follow up with the quote. I guess they don't need the business so I went with a competitor. Totally wasted my time read more

This morning my heat quit working. I called the property management and told them it needed to be fixed ASAP. They said they would be calling AC Doctors. The technician (Jose) got here earlier than expected and fixed the problem in about 15 minutes. (bad capacitor) I highly recommend AC Doctors. Excellent communication from the front office, the tech arrived early, and got the problem fixed quickly. read more

Giovanni came to my house after an extremely long day. It was after 8pm. He was exhausted but stayed over 2 hours to make sure everything was done right. I can not recommend him and this company more highly. We didn't sleep at all before he came but we will sleep well tonight!!! Can not thank you guys enough!! read more

Called to have AC looked at for one zone being hot while the other two were working fine. The first tech that came out insisted that our ventilation was built incorrect and our house was ten years old. Second AC tech along with the first came back and still insisted the ventilation was wrong and needed to be built correctly. When discussing the issue the techs went outside and immediately came back in to double check the damper valve that the first tech on the first visit said was working fine. After a few minutes in the crawl space the two tech came down and said the motor was bad. At this time all credibility was gone. Quote was given to shotgun out the motor with no proof bad or good. In my opinion either the two techs had no clue what they are doing or trying to scam us on the repair. I would not recommend this company because they cannot be trusted read more

I didn't hire them but the managment company for my rental did. I love how you get text message updates as to arrivals with pictures of the technician! This is very comforting. They tech was knowledgeable and friendly. Most of all they fix the problem right away! read more

Arizona summer, you can fry eggs on the pavement. The only thing that keeps me alive is the AC in the house. When my AC stopped working properly in June, I felt miserable! Multiple technicians had come to my house but couldn't fix it. One of them even recommended me replace the entire AC unit. Then, AC doctors sent Mr. Armando Roman. To my surprise, as I described the issues, he already had an idea what went wrong. He did some testing, and then fixed the issue for us. The entire time, it was about 110 degree outside and even hotter around the AC unit. He is very prepared, professional, and experienced. Thanks to him, our AC is finally cooling the house! read more

This was the best experience ever. AC was blowing hot air the night before. I called first thing in the morning. I spoke with Tara. She was polite, courteous and understanding of the situation. Tara had me scheduled for 10 am. I received a call 10 minutes later from the technician, Justin. Justin let me know that there was a cancelation and he could come sooner. Justin arrived 10 minutes later. He quickly identified the issue, let us know the price, and had the ac working in 30 minutes. He also let me know about the warranty on the work. If I ever have another AC issue, I know who to call. read more

Air Doctors installed a new AC unit and a full new furnace last Sunday . They are very knowledgeable and great people to work with. I have had Jim and his crew cleaning my ac units for years. My whole family trust him. Very honest trustworthy people. Can't say enough positive things. You will not go wrong with Air Doctors. read more

I'm giving these guys two stars because up until recently they were awesome. I've used AC Doctors exclusively for the last several years for all of the rental properties that I have throughout the Valley. Overall I was impressed with their honesty and integrity. That was until the last visit. I had them come out for an A/C unit not turning on. I talked with the technician once he got there and explained the situation and then let him go up and do his thing. About a hour later her comes back down and is like "it's fixed. That'll be $1,600" at first I thought he was joking. In the past the repair would only be started once I as the customer approved the work/price so it was super sketchy to complete the job first and then come down and demand payment for a price that had never even been discussed. The unit he worked on was almost 20 years old so spending $1,600 was almost half the cost of a new unit so I probably just would've put a new unit in rather then just patching this one up that won't last much longer. I called other AC companies later that day and asked them how much repairs that were done would cost and they quoted me half of what these guys charged. That's also not to mention that the tech that came out sprayed water into AC unit and caused water to flood all over the floor below inside of the condominium. I also had them quote me on an AC unit installation for another property. They came in the highest out of five contractors. The contractor I ended up going with installed the same AC brand unit that they quoted me for 25% less. I definitely will not be using these guys ever again. read more

Javier is lovely. Handled my concerns - prompt, caring and thorough. Great service tech!

We recently had our old air conditioning units serviced. Wanting to hold off onemore year before installing new units. We wanted to be prudent about how much we put into the older units. Geraldo was very good at explaining what repairs needed to be done to keep the units functioning efficiently for their age and also what repairs could be adapted to the future new units. He was on time, polite, and took the time to discuss the options. We called afterwards with a question or two and he was very good with taking the time to help us decide to make the correct choice without pressuring us into things we did not need. read more

Fantastic company. Installed a 17-seer, dual-stage system for us recently, with a more-difficult-than-expected attic configuration for the handler (what were these homebuilders thinking, anyway?!), and Doug and his crew didn't miss a beat. From their initial bid, to pricing, scheduling, to going above and beyond that hot summer night (until 8 or so pm) so that we'd have AC that day, they were very straightforward, and indeed, far exceeded our expectations. Even threw in a color touchscreen wifi thermostat that I just happened to mention we'd like (and that I fully expected to pay them about $200 for). Now, that's really going above and beyond! read more

This rating would be 5 stars if someone would have told me to clean my coils the last time they came out. I've been using AC Doctors for a 2 years; ever since I heard about the special, where they check on your system for around $40. The first time, everything was fine ($40). The second time they said I should replace a part, so I did ($250). The third time everything was fine but they added some refrigerant ($40). The fourth time I had them replace my thermostat ($300+) . The fifth time they said the blower motor needed to be replaced because the coils were so dirty it was working too hard (like blowing through a straw) to keep the house cool. So, I spent the $625 to replace the blower motor, but it was going to cost me another $250 to clean the coils. -The coils that no one ever mentioned the other four times they were out. I talked to some other AC guys, and they all say the same thing: If they're checking on your system and the coils need to be cleaned they should do it as part of the check up, or at least put you on notice, so things like blower motors don't go out being overloaded. Also, it's pretty typical for coil cleaning to be considered a part of routine maintenance and check ups. Furthermore, coil cleaning is such a simple process that even the commercial guys don't charge corporations more than $70 to clean the coils. So word to the wise, make sure they check your coils every time, and make them write down the condition the coils are in, because unless you're going to climb your roof and open up the machine (like they are supposed to do on check ups) you will never know if your coils are backed up with fuzz and dirt or not. I can't say how long the coils were bad. It may just have been that the last guy didn't do the standard check when he replaced my thermostat. -but they were so bad that after the blower motor was installed it got hotter in the house and was over 91 degrees after midnight. I do appreciate how they are always available and call before they arrive. The techs always are courteous and pretty quick with their work. I feel comfortable with them in my home and I'm willing to accept that the problem with the coils could have been an innocent mistake, even if everyone else tells me I'm being scammed. Just make sure you have them double check everything. read more

Jesus showed up right on time. He was very professional and explained exactly what was wrong and fixed it on the spot. Fantastic! I signed up as a member for ongoing service and I'm no longer concerned about climate control in my home. Done Deal! read more

Please do not use this company!! Have caused us a lot of time, stress and money!! They do not stand behind their warranty that i have in writing. After paying 4,000 for an air conditioner the person THEY hired to install never gave anyone the warranty card and never filled out so they say NO warranty!! They are supposed to cover parts for 10 years. A company that sold a product that doesn't work at 5 years 3 months is unacceptable to not cover broken parts as stated in warranty is unacceptable!! THIS COMPANY IS NOT HONEST!! read more

For what it's worth these guys did send me a check to reimburse me for my hotel stay and their service fee, which they absolutely did not need to do. In fact, they offered without me even asking for it. I do believe this is an honest company and a mistake was probably just made in my case, since there were 2 things happening at the same time with our AC that probably complicated the diagnosis. read more

I worked for A/C Doctors for two full summers as a helper. When I first started, I was surprised how honest and hardworking everyone was. They taught me some of the very basics for Air Conditioning, and have inspired me to make money on my own. Doug was one of the best employers I could have ever asked for. And when I start my business someday, I hope to model the way I treat my employees after him. Highly recommended! read more

We have used AC doctors for years and have never been disappointed. The pricing is competitive, their technicians are always polite, well-educated and professional. I wouldn't go with any other HVAC company, these guys have a solid super positive corporate culture that shows. Integrity, straightforward, quick response times, very helpful office staff who provided reminders. read more

Had these guys out a few nights ago for an emergency repair. Tara was amazing over the phone (even with one of my kids crying in the background). Shane was awesome too - fast and knowledgeable, but took time to answer my questions. I will definitely be using these guys in the future! read more

The guys came out quickly, performed a detailed AC checkup, including the crawl space. We needed one part and it was on his truck. He had it installed in no time and our AC is working great. Thank you ! read more

So very amazing! I called Ac doctors at 10am, they had a red out by 3pm and my ac was fixed by 5:30pm! Just in time for an important meeting I had scheduled in our office! Thank you so much AC Doctors! read more

I have used AC Doctors since May 2017 for my 300 rental homes and condos through out the Phoenix Metro Valley areas and for my own personal home in Mesa. I am very pleased at how fast they are to arrive when I call them about an AC issue in the hot summer months of AZ. For Property Managers they offer same day service 24/7. In addition, I find their prices for replacement AC systems to be the best of any company we shopped for prices, they are always the best price for our properties. They have excellent customer service with enough certified Techs to handle any job during the hot summer months. They never try to get you into a new unit you do not need or up sale you on anything that is truly not required to get your AC up and running again. Doug Davis, the Owner is the awesome to work with and if you are an investor of one rental or more you should call this company as you will not be disappointed. They services new homes or existing homes and give great rates to Property Management Companies too. read more

Not only did AC Doctors come out when I was desperate with an AC outage during the summer, but for a prorated amount they offered two inspections during a 12 month period. Last week they called to remind me of my free inspection and schedule my appointment. They just completed my inspection and I was pleased to hear that my systems are in good condition and they did not try to upsell me on anything. The two technicians were courteous and very knowledgeable. Thank you both and AC Doctors read more

Very satisfied with the service. I saved their phone number for future service. Highly recommended. Our A/C stopped working around noon. I started making calls. Other companies cannot come until the following day. A/C doctor technician came in less than two hours. The technician diagnosed the issue within thirty minutes. A/C was frozen possibly due to lack of refrigerant. He let it melt down. He proceeded to check the attic going back and forth to the A/C unit. After an hour he solved the issue. $90 only which included the service call. My A/C unit has not been serviced in more than 10 years. I took the technician's recommendation to replace the capacitor which is something I did in my previous home. read more

Terrible service terrible communication, I guess when you're a big company you can just just pick and choose who you want to help. didnt even acknowledge our issues all that they said was we can reschedule for 2-3 days from now so im using isleys and they are Coming out tonigh. to a/c doctors and your sh*t office staff eat a bowl of d*cks! read more

A/C Doctors are great! They did work on our tenants HVAC on the roof at the end of last year. Well, the tenant began complaining this week about debris making its way down through the vents. When I reached out to them, they came out that same day at no charge and completed the work in a very timely manner. Thanks for the amazing service! read more

We bought our house last year and realized our son's room wasn't receiving any airflow so it was always too hot in the summer and too cold in the winter. We called the A/C Doctors Wednesday and they scheduled us for Friday. The technicians arrived on time, checked out the issue (which required maneuvering through our tiny attic), and had everything fixed up in no time. Great service and very friendly! read more

Miguel was awesome! He came out to my house same day to look at one of my units that wasn't cooling. He found that the last person to service my AC did some really sketchy stuff and he fixed everything up in less than an hour and my unit started cooling right away! Miguel was very knowledgeable and professional. I'll be using A/C doctors from now on. read more

Twice this summer I have had AC problems. First, my drip pan (I think that's what it's called?) was leaking in the attic and we had water coming out the top pipe on the outside of our house. I called first thing in the morning and the leak was repaired by that evening! This was back in early august, and I was happy with our service. Last night, our house stopped cooling. We called at 11:30 pm and quickly got an answer. The tech arrived earlier than expected and fixed our capacitor and the house feels great again! Both techs that came to our house were great (Jesus and Julio). And the problems were fixed for far less money than I expected so pricing seems fair. I hope I don't have any more problems any time soon but I will call you guys again if I do! Thank you! read more