Took my kid's car here when the heater stopped working. They had it fixed in a day. It's worked…read moreever since.

These guys are complete idiots. They act like classic car…read moreexperts far from it! Stay away! Super shoddy shop left-hand never knew what the right hand was doing. Would call for updates. They wouldn't even realize they had my Oldsmobile in their shop! Took it in for some top end work on my classic 69 Oldsmobile Other than the aluminum manifold that I purchased myself, everything they put in was as cheap as possible. After $8000 of work. Literally needed a rebuild after 24 months after their work. Terrible. Since I had to rate it, I gave it one star should've been a zero. If you're looking for a quality of mechanical shop, keep looking!

Dr.Rob diagnosed a cylinder misfire on my high mileage truck after I was told by a local shop I…read moreneeded a $7000 dollar transmission. He is very professional, knowledgeable, old school, straightforward, and honest. He saved me thousands of dollars and a massive headache and I would recommend his shop to anyone!​

I handed Rob and his team an electrical nightmare, and they handled it well. My 1995 Ford Bronco…read morewas experiencing severe loss of power with codes related to the fuel delivery and vacuum systems. Resistance and continuity were good throughout the fuel pump circuits. I replaced the vacuum lines and ran a positive test on the EGR valve, but my problems persisted. Another shop in the area recommended The Car Doctor given the age and symptoms of my rig. They started with a fuel injection service, resetting fuel trims and ignition timing. My truck rolled out of their shop running much better, but I was disappointed to find that my hood latch lever was bent out of shape. I will admit that the assembly had its quirks, but the mangled lever was unreasonable. Rob immediately responded with an apology and a gift card, on top of offering to repair the damage. I had already replaced the assembly since it was a simple fix, but the gesture was above and beyond what I expected. I could tell that Rob took it personally, and I was impressed by his genuine care for customers. Fast forward a week, no start. So I dragged my lazy horse back to the shop and they confirmed no spark. On top of that, the code reader was no longer communicating with the computers, which made us suspicious of the PCM. They traced out faulty wiring along the ignition system to fix the no-start condition. Yet the truck still stumbled over intermittent power loss and fuel delivery. Welp, time to take a pulse on the entire system with a breakout box. Taking care to eliminate the possibility of any ground, sensor, or other component issue, they zeroed in on the PCM. Rob not only gave me confidence in finding the culprit, but he found the cause in a slow leak from the windshield seal (I had recently gotten it replaced at another shop). I am grateful for his attention to detail as it has prevented a very expensive problem from re-occurring. Rob was a pleasure to meet - easy going and passionate about his work. He took care to thoroughly investigate my truck's condition instead of slapping on band-aids to mask symptoms. Diagnostics were honest and prices were fair. His team did great work on a complex job, and they took accountability for the minor issue I had with the hood latch. Two more things that stood out to me about this experience: when they diagnose your vehicle, they send a link to a comprehensive overview of what they see. This includes pictures and descriptions that are detailed but simplified for the casual driver/mechanic. And a big shout out to Sam, their receptionist! She was very friendly and professional through many stressful phone calls. Sam, Rob and Team, thank you for a great experience and for taming my moody Bronco! I will be back when the wrenching gets tough, and plan to bring any future vehicles to The Car Doctor shop for a trusted assessment.

I had a nail in my tire and it was deflating. I'm just a girl so I didn't know what to do. Jose's…read moretires was amazing, kind and so helpful. They patched my tire in 30 min and price was fair. 100% recommend!!

It is Sunday and the Tech not only fixed my tire (removed a screw embedded) but he also checked and…read morefilled my other 3 tires, which I thought were just fine. He went the extra mile with great customer service! And yes, he was bilingual. Thank you! Highly recommended!

sales guy was nice, helpful.. although the Nissan we drove way pricey. Above bluebook value. this…read morecar was claimed to have gone through inspection by their department. The car first thing I noticed while on the test drive was oil pressure was very low! No oil light indicator. I turned around brought it back and let the salesman know. he said the shop would look at it and repair anything further. He called the next day and notified me the oil pressure sensor was bad and they replaced the part. inquired about a loan for the vehicle and they wouldn't due to price of the vehicle. At this point the hard inquiry exists on a car they knew wouldn't be eligible for a loan due to the asking price. my first experience here and most likely my last.

Hands down the best used car buying experience I've had while looking for a commuter car for my…read moredaughter. They are out a ways from Portland but sometimes you have to go a bit further for a good deal. Michael was up front about the vehicles we were interested in. He provided all the service documentation he had on each vehicle and was forthcoming with the information. We felt absolutely no pressure to purchase same day. His customer service was off the charts and I would highly recommend buying a vehicle from Brookwood Auto Group.

Frank and his crew ( especially our mechanic John Munkes) are THE BEST!!! Fair, honest and up…read morefront! Small town service and small quality at it's BEST!!!

Horrific on many levels. Simple activities, like oil/fuel filter changes required numerous stops…read moreto correct things that were wrong. Highly recommended tires (Nokian), which had good reviews on line, but all 4 tires were mounted incorrectly - balance was off between .75oz and 2oz per wheel. One wheel had two different weights at 40 degrees off set. Felt like I was driving with square tires. Should have gone with my gut and visited the Pro's at Les Schwab - There are way too many options out there to deal with terrible service. You guys should focus on getting it right the first time and not apologizing during repeat visits. AVOID them.

I got my car painted about year ago. I spent over 2k and when I first received my car, i had so…read moremany problems with their work. My rear bumper they removed was put on wrong. They left tape lines on the roof when they masked it. Orange peel was Insane on the doors they blended it to. Sent it back and got fixed but still not to my liking as I had to send it back to get orange peel removed. Too many headaches. It's been a Year now and my clear coat is peeling like crazy. MY CAR IS GARAGED KEPT! Always taking care of it since I'm a car enthusiast. They did a half assed job. BOSS MAN SAID "wax" was the issue which from what I heard from other painters it was bs what he was saying. Lying is crazy. Also denying to fix the clear coat peeling because of warranty went past over a year by literarily 2 months. A Year to have clear coat peel is crazy & shouldn't have happened, btw "Wax" did that. He's also denying repairs because my brother wrote a bad review and he doesn't want to deal with any of us but could've been avoided if job was done 100% right! On my brothers review they replied by saying "unfortunately I can't seem to find your information on my system" how are you going to lie about the car being in the system!? We have prove that it was in your shop from insurance. PLEASE AVOID THIS SHOP!!! POOR WORK!! TERRIBLE CUSTOMER SERVICE!!! TERRIBLE WORKERS!!! TERRIBLE PAINT/CLEAR!!!!

Took my daughters in for replacement of the 2 right hand doors and straggling of the post. They…read morewere able to complete both jobs in a timely manner with a reasonable cost. The best news is the work and paint was perfect. I would recommend them to anyone. Bob V