What can I say the best customer service, they saved me from many things I had problems with my…read moreprinter router and my laptop... Thank you again to Will he was so patient with me A+ customer service fixed all my problems and very professional and knows what he's doing, I highly recommend them.

Called this place for a quote on how much it would be to fix my printer I have an HP and the error…read moremessage said "fix printerhead" or something along the lines of fixing that particular issue with my printer. So i researched online what to do and a lot of the results I got back mentioned about the ink cartridges when they dry up they can mess up the printerhead. So i decided to buy new ink and replaced all of the colors & the black ink. It didn't work. So when I called they quoted me that to come over to my place and give a "diagnosis" or basically to just tell me what was wrong with my computer would be in the $80.00s which is nuts! So I decided to call HP and the replaced my printer within 5 days for free.

I'm not the usual type of reviewer. I rate based on what they should do and I do not put anything…read moreon us as customers on the people that work there. I have come more than a few times to ship items and mail returns from Amazon and it's been a smooth and fast process. I will tell you I check on my results so I know it turns out the way I want. I have worked more than a few customer service jobs and I honestly do not care if this pisses off anyone. The very last thing they want to do is be friendly to yet another person in the line after dealing with most likely at least 100 people before you. But here at this store? They did. Even when I saw they were ready to be off work. They did. People seem to forget we are all human but once. But customer always right huh? Yeah chances are you keep with that attitude, your experiences with customer service have a high chance of being shitty. I know some of you go through life thinking every employee should bow down to you but honestly? They really don't. The times I keep in mind the people who work there are just like anyone else and want to be treated decently, I get treated well. What a shock huh? And after I was done, I asked for their unique mailing labels that make it so much easier for me to mail packages. I got double what I asked for. So in my book, UPS is more than good.

I had not been to this UPS store in a long time. I happened to be in the area and had a couple of…read morepackages to send so I thought I might as well stop here. No line and super friendly staff. This seems to be my day for getting great customer service and that should always be rewarded... I'm tired of people only complaining when things don't go their way. Thanks to the UPS Store for making a chore a pleasant experience!

BrenTech did an excellent job on the repair to my laptop. Service was timely, reasonably priced…read moreand got me back in business. Cannot commend them more for what they did. Terrific job, many thanks Dazio Poway CA

Fast, detailed, great communication, and small business. They have a lot of certified staff which…read moreis great depending on what you need help with. Thanks for your evaluation.

Amazing service here. 2nd time coming here to get the…read morecharge port fixed on ky koms Ipad. Definitely recommend this place.

I am incredibly disappointed with how this shop handles pricing and communication. I reached out on…read moreYelp asking for a quote to replace the display on my MacBook Pro 14" (Model A2442). They explicitly gave me a flat price of $499 for a display replacement. Based entirely on that number, I took the time out of my day to drive down, drop off my machine, and pay a non-refundable $30 diagnostic fee. However, once they had my laptop completely disassembled on their workbench, the price suddenly jumped by $100 to a new quote of $599. When I questioned why the price changed from their written quote, they claimed that the initial $499 price was actually only for a "B-Grade" used screen with scuffs and scratches on the outer casing. If I wanted a normal-looking, flawless screen ("A-Grade"), I had to pay the higher premium. They had my exact model number from the very first text. Withholding information about different "grades" of used parts until a customer's laptop is already taken apart in your shop is a highly deceptive business practice. Had they been transparent upfront that a standard screen replacement would cost $599, I would have opted to go to the Apple Store instead of wasting my time and money here. I paid the $30 fee just to get my laptop put back together and returned to me. Go to Apple or a more transparent shop that honors their initial quotes.

This company is so professional and make life easier with their pick up and drop off program. One…read moreperson came to our house to pick it up and he sat down with me and listened to my problems. He was so sweet and professional. Two days later, my problem is solved. I will definitely use them again.

From the owner: We specialize in fixing any computer problems - no matter how big or small. We provide mobile…read morecomputer repair services - we come to you at your convenience. We also provide small business IT services for competitive rates.

Ken has been our IT specialist for many years now and we are very happy with his services. Very…read moreproficient in all aspects of IT and a reliable IT solution. Whether it's a small or big project, I would recommend Ken.

Great service, really reliable. So many companies out there just interested in cashing your money!read more

Best UPS store. Staff has always been friendly to me and they are super efficient. Prices are…read morereasonable if you do need to mail out items. The service I usually come here for is to return items I have purchased. It's sooooo easy. The only thing that's not great about this location is parking depending on the time you can be a pain. Their customer service has been excellent though.

Great location and friendly staff. Many services are available with reasonable prices.read more

I requested a quote and got an immediate response! Although they don't service Epson printers,…read morethey took the time to tell me what might be wrong with my printer, and how to find someone that could fix it. I really appreciate that they put so much effort answering me even knowing that I couldn't bring this business to them.

From the owner: At On-Site Laser, we specialize in delivering cutting edge IT equipment and office product…read moresolutions to individuals, businesses and government agencies nationwide. Since 1991, we’ve earned our reputation for excellence by focusing on innovative, customer first service. As a proud Woman Owned Small Disadvantaged, and Family Operated Business. We’re dedicated to supporting your success with flexible solutions, access to over 200,000 products, and FREE shipping anywhere in the U.S. From everyday office essentials to advanced IT Hardware, On-Site Laser is your trusted partner in productivity. Dependable. Proven. Always On Time. With decades of experience serving commercial and federal buyers, we streamline procurement with quality products, competitive pricing, and rapid fulfillment. Let us show you how we can elevate your organization’s efficiency. Contact Us. today! On-Site Laser is Your All-in-One Provider for Office Products and IT Equipment. Including all of your Laser and Inkjet Printers, Fax Machines, and Copieprinting supplies. Ask us about bulk pricing. You need it, we can get it! IT Products and Supplies. Both New (OEM) and Compatible Imaging Supplies for your Monochrome and Color printing, Office, and Electronic needs. Headquartered in beautiful San Diego, CA, we combine the reliability of a nationwide network with the personal touch of a locally owned business.