Tim fixed our Kenmore fridge poor cooling problem led by control panel showing "SY EF" (translates…read moreto evaporator circuit fan) error code. What makes Tim stand out is that he makes himself available to us, try his best and venture out for our fridge problems, easy-going personality and very competitive service charge. We will definitely hire him again! Note - when we reached out to other high rating businesses on yelp in the area, they either don't care for the problem, don't fix fridge or leave us hanging on waiting for their replies. Tim is very polite, called back as soon as he could and came to our house the second day. Highly recommended and will definitely hire again!

Horrible service the owner is foul mouthed cursed at me and my wife told us to leave the room we…read morewere in worked on 2 different days first time it did not make it 2 loads second time it did not work when he walked out Highly recommend against the supposed owner tim He also readily admitted that he was just rigging the washer because he did not have the parts to fix it

I would def recommend to everyone to use First Aid Appliances! Great service done quickly and not…read moreover charged! Dan is very knowledgeable and friendly and professional throughout our repair. Well done and am super happy with how the repair went for our dishwasher!

My washer stopped working days before I'm supposed to leave on a trip. A full load sitting there…read moresoaking! Fairly new washer, only two years old, and here I am stuck. I called the manufacturer, they wanted CRAZY money to send somebody out. I found First Aid Appliances through Yelp. And it was so worth it. He was able to come within 2 to 3 hours, he was professional, fast, reasonably priced, and gracious. Highly recommend!!! If I ever have to call for service again, it will be to him! Thanks, Phillip

I own a grooming salon and use a professional dryer daily for drying laundry. With such heavy use,…read morethe dryer requires regular cleaning and maintenance, at least once every six months. I have been using Sandul Appliance Repair for dryer cleaning and maintenance for several years and have been very satisfied with their service. They are always fast, professional, and thorough. I highly recommend this company

Amazing service. I was very impressed with the professional quality of work and impressive…read moreknowledge by Nick who helped repair our dish washer. He even provided guidance on some issues with our stove top. The overall experience was very positive and saved us from having to purchase expensive replacements. Will definitely use again, five stars.

I had a fridge in a rental stop working two days before Thanksgiving. I had called three other…read morecompanies all who had no availability for weeks and my poor renters had their food defrosting and going bad. Owen in the office got an appointment to have someone come out to very next day first thing. They arrived on time, and Alex diagnosed the problem quickly - got the part ordered right away and the service was competitively priced. I will be using them again for all my future appliance repair calls.

He left screws in my bucket after working on my dryer. I called and asked him why and he said he…read moredidn't do it. I also told him the screws were not holding the dryer door on any longer. He said he didn't do that either, just said he took the front off the dryer. On top of it all, my dryer still squeaks, which is why I called him in the first place. Don't leave him alone with your antique tools. The tools were suspiciously placed on top of the tool bag . I noticed it when I went in to see if he was working during his long phone conversation. He wasn't. I dare you to try to get him to look you in the eye!

Dependable, good prices, typically able to find what you need! We have used them for years!read more

Needed to replace the little fridge in my basement, had to fit in a very specific sized space in…read morethe kitchen. I stopped by on my way home from work, found 2 options that would suit my needs. Jamie showed me around, gave me the run down and was very professional and courteous. The following day I brought my old fridge with me for disposal (a $55 value) when I went back to pick up my new (used) fridge. Nick even offered to deliver my new fridge if I had lived a bit closer but never the less he loaded into my pick up and even tied it down for me so I would be sure to get home safe. Not only did I get a new fridge and rid myself of the old, but I got a 90 day warranty. Standard because they are confident in there machines. This is a family owned and operated small business that has been around for a long time. Even though this was my first transaction with them I feel like I have known them years and I'm sure this won't be my last transaction at Mom's. I really don't feel like the negative reviews I just read reflect this business in least. If you need to replace a fridge, a washing machine, or a dryer, just stop in and take a look. They are very upfront and honest and all the machines are gone through and thoroughly tested. All the fridges are plugged in and running with thermometers inside. I will be back when the time comes to replace our main fridge and maybe our washer and dryer some day.

we live in a mid-rise in Belltown. wanted/needed to replace our cooktop and wall oven. the big box…read morestores and the big local places wouldn't commit to an install. enter DJ. they have a niche service and fulfill it well. the owner came out to do the estimate. the first crew that came out recognized that our gas line didn't have sufficient clearance to permit installation of the oven we had purchased. after returning the oven and getting a new one that fit the space, DJ came back and did the install. if you're installing "like for like," DJ is more expensive than what you need. but if you aren't sure, or are installing something larger/different than what you have, I highly recommend them. they are essentially the only game in town for this sort of thing, and offer great service. their install people are top notch.

If I could give them a minus, I most certainly would. We…read morebought a Miele dishwasher November 9, 2023. It died September 15, 2025. Still under warranty, Miele finally made the decision to replace this dishwasher with a new unit, not under factory warranty, and hired Damian John Installation to install the replacement. Many, many calls were made to Miele to initiate this replacement. Miele made many communications to Damian John for the installation. and sent the replacement to their business on November 24, 2025. I received email confirmation that Damian John was hired by Miele and their phone number to contact them directly should they choose to not contact me. On December 5, 2025, and after 3 months, Damian John installed the replacement. Damian John said: The dishwasher arrived to their business without any paperwork, without any direction. They claimed Miele was not in correspondence with them over this issue. They were in the dark as to what was going on. My response: I called Damian John Installation numerous times to find out when I would get my replacement dishwasher. I sent an email directly to their installation website. No communication whatsoever. Nothing. 10 days later and still no communication from Damian John. I filed a complaint against them with the Washington State Attorney General's office and the Better Business Bureau, for holding my dishwasher and not communicating, asking for their help in getting Damian John to communicate with me and to get them to release my dishwasher. That was on December 3, 2025. I also sent Damian John an email alerting them to the fact that I had filed complaints against their business. One hour later, after receiving my email, on December 3, 2025, I finally get a call from Damian John, excusing themselves from any wrongdoing and I had to listen to comments such as, "our's was the only job in our area they had" and "they weren't sure they would get compensated from Miele for their work" and surprised I did not jump for joy over their phone call. I did not hire these people. Miele did. I find it disturbing that I had to threaten Damian John Installation to get them to perform. I would never do business with them again, if given the opportunity and I would recommend that if you want to hire a company that would actually care, you not hire them either. This whole situation was made worse by the arrogance and total disregard for the position Damian John Installation put me in. Excuses and total lack of communication only makes things worse. In addition, finding an address online for their company is impossible.

I spoke with Lionel on the phone, he was professional and very friendly. He helped me to schedule…read moremy dishwasher that needed to be repaired. It's stressful to have a broken dishwasher and he made the experience positive as it could be. Bikram came and was very friendly and professional. My kids were around and he was very respectful and kind to them. He provided excellent service and made the whole experience very positive. If you are looking for professionals-look no further!

1st visit, didn't take my advice, so they had to order parts. Left the clothes washer not working…read moreat all, tho we were told it was OK to do small loads. I had to troubleshoot, unplug, reset the breaker, etc. A week later, they arrived with the parts, but the tech needed help & said they would return in a day or two - 3 days later, I called and was told that it would be another 5 days before they could complete the repair. PS: Apex is working for Brink Property Management per my landlord ...

I had a dryer that need to be repaired. The technician was very professional and hard working, and…read morea pleasure. In the future Romans Appliance repair will be the only on I call.

Excellent service from start to finish! I called Roman's Appliance Repair Pro after my washer…read morestopped working, and they were able to come out quickly. The technician found the problem, explained what needed to be done, and completed the repair without wasting any time. Everything is working perfectly now. Professional, friendly, and reliable service. I'll definitely call them again if I have another appliance problem!