They are very efficient. I hired them the first time for my move and they did a great job so I used…read morethem again a couple weeks later for another small move

We had a Great experience. Polite and helpful crew. Strong recommendation. No complaints.read more

I hired Impel to move two items that each weighed over 250 pounds, and I couldn't be happier with…read morethe experience. They were transparent throughout every step of the process, courteous, punctual, and fair with their pricing. The team was incredibly detail-oriented when packing and transporting my items, treating everything with great care and professionalism. I highly recommend their services and will definitely be using them again in the future!

I hired Impel moving for packing and moving services. The team, Ron, Ryan, Alex, and Eldiyar were…read morecourteous and packed our belongings with great care. We're not fully unpacked, but we've only found one small item that broke, but it was nothing valuable. I agree with other reviews stating that the movers were slow--The total time after removing breaks (10.75 hours) was 30% more than the upper end of the original quote (6-8 hours). I appreciate that they were careful with our belongings and were genuinely working hard, but a little bit more realism with the quote would have been helpful. So why am I rating this three stars? The team took a nearly two hour long lunch break. I'm not against breaks for workers, but this was absurdly long. It pushed our move much later into the night. We weren't charged for this time, but I would have appreciated better communication about how the team takes breaks. I had to call the office to figure out was going on! The office told me that the crew would reach out to me directly with when they would be back. (They did not). I think it would also be useful for the office to let potential customers know how much time to factor in for breaks and that they won't be charged for them.

I needed help with a move from a third-floor unit without elevators in the peninsula to a complex…read morein a bustling intersection in the city on pretty short notice. Booking: I sent an inquiry directly with the company due to their stellar reviews, and they were able to schedule me in for my preferred time/day. The overall process was really convenient, especially because of their flexible time window. Moving: the two movers, Herman and Aleksei, were incredibly efficient and very sweet/patient throughout the move. I appreciate that they handled both my expensive & economical items delicately. Also, I wasn't completely prepared on my end with the move such as knowing details like where to park for loading/unloading or even which items to move vs discard, which I had been dreading for weeks. However, thanks to their expertise and versatility, the move was stress-free. And a huge shoutout to Herman for his guidance and coordination that really ensured a seamless experience. Overall, this company lives up to its 5-star rating, and I highly recommend Herman & Aleksei if they are available!

All I can say is WOW! This was truly white glove service from start to finish…read more It all started with James, who was incredibly knowledgeable, professional, and genuinely kind. He walked me through every step of the process, answered all of my questions, and even helped me find every available discount. From the very first phone call, I felt I was in great hands. When the moving team arrived, Sasha (Alex), Zhenya (Eugene), and Sergey (Serge), that's when the real magic happened. These three are like modern day Spartans: strong, precise, efficient and incredibly patient. They immediately earned my complete trust. I was moving from a two-bedroom apartment (Dublin, CA to Danville, CA) filled with fragile furniture, glass pieces, mirrors, artwork, and a massive 9 foot tall, extremely heavy mirror. I honestly didn't think it was possible to move everything without damage. The way they wrapped and protected every single item was beyond impressive. There was simply no chance anything could break. They completed the entire move, including carefully wrapping, loading, transporting, unloading, and placing everything exactly where I wanted it, in less than 8 hours. The anxiety and stress of moving disappeared the moment I saw how professional and organized they were. The service felt truly VIP, the pricing was very affordable, and the entire experience was completely hassle-free. If you're not booking this company, you're missing out. I highly recommend them, especially James, Sasha, Zhenya, and Sergey. They went above and beyond, and I am sincerely grateful for everything they did. Thank you, James, Sasha, Zhenya, and Sergey! You made what could have been a stressful day an absolutely exceptional experience. I will recommend you to everyone I know!

My wife and I recently moved from the Peninsula to the East Bay and needed a moving company to help…read moretransport our furniture. After my wife found Jay's Small Moves and seeing their great reputation, we decided to book them. We had heard plenty of horror stories from friends and family about moving companies, so we were a little nervous going into the process but Jay's Small Moves completely exceeded our expectations. Roberto and his team arrived right on time and had our condo loaded incredibly quickly. Even though we didn't have any boxes containing fragile items, they treated every piece of furniture with great care, carefully wrapping everything in moving blankets and plastic wrap before loading it. It was clear they took pride in protecting our belongings. They arrived at our new apartment on schedule and placed every piece of furniture exactly where we wanted it without any issues. From start to finish, including the drive across the Bay, the entire move took about four hours--roughly two hours faster than we expected. The entire experience was efficient, professional, and stress-free. We would absolutely use Jay's Small Moves again for our next move, and we've already recommended them to several friends.

Really enjoyed working with this company. I originally planned to move from an apartment to a…read morecondo, but last minute changed my plan as the condo was not move in ready yet. So I had to do a 2 part move and I used Jay's Small Moves for both! We did an apartment to storage unit then a storage unit to condo move within 2 weeks. For both moves, there were 2 guys each with 1 truck, and they were fast/efficient and polite/professional! Got the move done both times in under 2 hours. Also really appreciate George, who I spoke with on the phone a few times and was helping me with the 2 separate moves and quotes. I was moving end of June/early July so it was a really busy time since it was around the holiday. George helped fit me in, and also gave me a really reasonable quote. I would recommend using Jay's Small Moves for another move!

We moved from San Francisco to Oakland (studio to 2 bedroom) and the 2 person team did a great job…read more They were diligent and careful with my belongings and they were efficient with the time. They were nice and easy to work with. I would recommend them!

Fast and professional moving. A smooth operation overall, no issues. Flexible overall. Rates were…read morecompetitive.

Colleen D. I am thrilled at how smoothly and professionally…read moremy move went today with Alphonso and Julio. I have used San Mateo Movers/Top 10 in the past and will absolutely use them in the future. Alphonso is very kind and listens to how and where you want your treasures to be moved. He respects and honors your choices and makes suggestions for other options. We made a fun job out of an otherwise stressful project. I would have given San Mateo Movers/Top 10 more STARS if possible

Alfonso was fantastic -- very knowledgeable about moving commercial-grade treadmills. He walked me…read morethrough the entire process, handled the pickup and delivery promptly, and provided excellent customer service throughout. Highly recommended and I'll definitely work with him again.

I hired two movers for some labor help to load up my U-Haul I rented to help move from my 3rd story…read moreapartment. Roger and Anthony were sent out, and were SO incredibly kind and helpful. This is my first time moving, and they gave me some great advice and helped me out with things I was missing. They took such great care of all of our belongings, were very efficient, and very careful with everything. Having their help was SO worth it. They were able to get so much done so fast it was impressive. The next time I need to move I will definitely be calling back and asking for Roger and Anthony! Thanks again for your help!

I had a last minute emergency move that needed to be done in a few days. From the first contact,…read moreeveryone at West Coast Moving Systems was professional and efficient. Especially Robert, who was hustling to find me a time slot and movers. I ended up with TJ and Roger, who were very helpful during my move. It all went very well. Thanks to the excellent staff!!!

Ive worked with them multiple times. Both times they respond extremely quick. The set price is what…read moreit is. No additional add-ons no surprises. These are the guys you want to hire!

Very reasonable priced and seamlessly completed the move…read more Arrived on time and communicated well.