We needed service on our vehicles air conditioning. It was an issue the dealership wanted to charge…read moreus way more than the problem was worth. So the customer service could definitely been better. The woman we both spoke to on the phone was not professional and had a know-it-all attitude. I get being slightly arrogant as a personality trait but WOW. That's something I cannot stand. But, we needed to get our car fixed so we put up with her attitude. Luckily the owner made sure to make sure we got optimal service and despite her actions, he took responsibility and didn't make a bad situation worse.

Yes, we've had the best service with our Tesla. We are very satisfied with everyone involved!read more

From start to finish I experience courtesy and professional agents. I began with a oil change. I…read moreknew my car needed extensive work and they confirmed it printing out an estimate. Work was completed in one day. Thrilled work done came in lower than estimated. Appreciated the Uber drive provided as well. Josie Hodson

Repaired my truck within the time they said they would. Very expensive shop labor, but I guess…read morethat's what auto repair is like these days.

Brought one of my car to fix a few little issues since im due for a smog check soon ,got to make…read moresure it passes on the first attempt.These guys know what they are doing i have 3 cars and these fellas have kept them all running with required maintenance oil change sensors replaced etc.., even helped me with my tire needs they are good at what they do so they stay busy .customers service is good

DO NOT GO HERE. I took my car in January 2025 for an engine swap. Originally, I was told it'd be…read moredone in March. Time came and no work had been done to the car even thought they told me they've "been working on it". After multiple visits, they finally started "working" on the car and just took the engine out. I kept calling and reaching out and wouldn't get an answer or text back. Again, after multiple visits they started "working" on it again. Every visit they would tell me they had been working on the car so I would look at it and see that nothing had been done. I reached out to my lawyer and let me know and that's when they finally started working on it. The whole process took OVER A YEAR. When I finally got my car back, it was unfinished with missing parts they LOST. I saw multiple cars go in and out for work throughout the year while mine had been left with no work done. They got into an accident on the test drive and I had to do all the work to get it repaired. Overall terrible experience, communication and work! I don't recommend going here unless it's for something very minor like getting your tires rotated. They don't know what they're doing when it comes to engine maintenance and don't care about their customers. If I could give negative stars I would.

After calling a few mechanics in the Fairfield area about having a pre-purchase inspection on a…read moreVolvo, I decided to go with Auto Repair Solutions because it had the highest number of Yelp Reviews in the area for European cars. After arranging the inspection on a Friday morning, I waited to hear back from the mechanic after the buyer told me the car had been inspected--NOTHING for hours. I tried calling Jeff (the mechanic) several times, leaving messages each time without so much as a callback. When he finally called me back, he didn't tell me anything about the car except "it looked good". I asked if he had taken any photos of the car or if he had any kind of report he could email or text me and he said "no". I asked if there was anything specifically about the car that I should be aware of for the future--something every mechanic can comment on--to which his reply was, "Not really." As someone who has had several PPIs from different mechanics over the years, I've never been told that there was no inspection report at all--nothing about the tires or the brake pads or the filters or fluid levels or the body of the car or the interior. NOTHING. So, by the time I rescheduled anther PPI with a different mechanic on the following workday in the area, the owner ended up selling the car I planned on buying.

I've been looking for a new mechanic. I have a Mercedes-Benz SL55 AMG, which is a high performance…read moreroadster with over 600 hp. Jeff's shop was recommended to me, Ironically, by a tow company. They said he worked on European exotics, so I thought I'd give it a shot. Took my car in for shock replacement on a Thursday. Got my car back Sunday morning, which included a new shock being overnighted, delivered and installed Saturday. Jeff did a great job. 3 things stood out regarding this shop. 1.his outgoing voicemail message is updated daily with the day, date and next appointment availability. That is huge because you know The approximately lead time you're looking at. 2. he's open on weekends, which is fantastic. Most shops are closed on weekends which is when bad things happen. LOL. 3. Genuinely good customer service. He takes time and explains the issue and the solution. That's invaluable. Great job Jeff, keep up the excellent work.

I needed to get a service light checked right away as I was traveling within a few days. Vince was…read moreso quick to respond and got me right in. He called and got the parts delivered and fixed my car while I waited. He was so attentive and explained everything. Such a nice person too. It was a pleasure and cost me a lot less then I expected. I will be back.

I needed to replace my car battery before traveling out of town, and Vince was able to accommodate…read moreme immediately when I stopped by his shop. He thoroughly checked both the battery and the alternator before recommending the replacement, which gave me confidence that only the necessary work was being done. The entire battery replacement took less than 30 minutes, and the pricing was fair and transparent. I truly appreciate his prompt, honest, and efficient service. I will definitely consider returning to his shop for future automotive repairs and maintenance. As a bonus, I found Vince's shop through a recommendation from ChatGPT, and I'm glad I did.

I had a major engine issue with my Subaru and was initially told by a dealership that I might need…read morea full engine replacement, which would have cost me a lot more. I decided to get a second opinion and brought my car to Vacaville Autopro. Vishan and his team did an excellent job diagnosing the real issue and fixed only what was necessary. They replaced the right side cylinder head instead of recommending unnecessary work. The car is now running smooth and strong. I truly appreciate their honesty, professionalism, and skill. They saved me thousands of dollars. It's hard to find a trustworthy shop these days, but this is definitely one of them. Highly recommended!

I can't say enough good things about Vacaville Auto Pro. I went there after the Toyota dealership…read moretold me I needed over $5,000 worth of repairs. I knew they were trying to take advantage of me, so I decided to get a second opinion. I'm so glad I did. The team at Vacaville Auto Pro was honest, friendly, and never tried to sell me anything I didn't need. They took the time to explain what actually needed to be repaired and reassured me that many of the repairs the dealership recommended weren't necessary. They saved me 4000.00 in unnecessary repairs. It's hard to find a mechanic you can truly trust, but I feel I found one here. I'll be coming back for all of my future maintenance and repairs, and I highly recommend Vacaville Auto Pro to anyone looking for honest, dependable service.

Always a great experience. James is a straight up guy who i totally trust to service my BMW X5…read morediesel. I have a 2012 so getting up there in miles and I want to keep it as long as I can. With James servicing it i believe i will get the maximum out of this vehicle due to his skills and service. Highly recommend!!

Extremely happy with my recent service with James and team over at GCSR! It was my first time…read morebringing my car to the shop, James was very professional and went above and beyond to meet my requests. I will definitely be back again for future services and repair work. Thank you James!

Great service had my car back in less than 24hrs after dropping it off. And got a call after…read moredropping it off than less than an hr telling what was going and how much its gonna cost. Wonderful staff and I highly recommend this shop and the prices were reasonable!!!!

I went into get a smog check done on my car. They said that because of illegal parts it won't pass…read more I ask which ones are, they said "air intake, throttle body, and headers" explained they don't have carb numbers on them so they are illegal". I explained I found the carb numbers for 2 parts but couldn't find one for intake from the site I bought them from. I said I would get the intake replaced, and come back. He said I needed to talk to a smog referee about the parts, because since they don't have the numbers on the parts, that he sees that as illegal and won't take them without referee approval so I went home. I talked to the parts manufacturer, and they explained the numbers do not have to be on the part, that if you have numbers you can give it to the shop and they can look it up or you can have stickers put somewhere in the engine compartment and let them know where they are. And went on to explain that a lot of companies do not put welded carb numbers on the part because when the license is renewed they can be issued a new carb id, and if the part has the old ID it can cause a shop to see it as illegal unless they go digging for old ID numbers of the part. So I'm getting my intake replaced since I can't find carb id for it. And I have got stickers from the part manufacturer to apply to the car for headers and throttle body. And I'm going to go different shop to avoid any issues again with them. They didn't charge me since they didn't actually run the test, and they gave me the info for the referee to have the parts looked at, so I Give them that. But the fact they I couldn't comeback without checking with a referee on the headers and throttle body was odd, since I found the Carb numbers on a website and could give it to them to look up themselves. So It's hard to tell if they were being cautious or just being rude and not willing to look up the IDs for those parts. 3 out of 5