This practice has behaved unethically. I was told a procedure was covered by my insurance, and they…read moreencouraged me to proceed. After the service was completed, they claimed it was not covered and demanded that I pay out of pocket. To make matters worse, they even threatened to send the bill to collections if I didn't pay immediately. This kind of misleading and high‑pressure behavior is unacceptable. Patients deserve honest, accurate information before any treatment is done.

Great service and clean atmosphere. I've been here multiple times. Just took my dad for the first…read moretime. The staff were very understanding and helpful. He had a great experience. Definitely recommend!

This Dentist and his office are very dishonest. they lie about coverage to get you to agree to…read moreservices you do not need and then try to negotiate with you after. they also refuse to communicate with you after and are extremely rude if you don't agree with them. I would not recommend to anyone. They will never admit when they have made a mistake or take responsibility. Terrible communication. I would not recommend. I'd give 0 stars if I could. I wish I would have read the reviews to avoid this place.

Wrongfully billed. I moved out of Texas in 2023 and have not gone to Carus Dental since summer of…read more2023. As of yesterday I received an odd e-billing statement via email asking for $109. First of all, I had a not so good experience at Carus Dental in 2023 as they were selling me products during my visits. Very very uncomfortable experience. Then I moved out of state. I phoned Carus dental yesterday to inquire as to why I was billed for this when I have not set foot in their clinic for the past two years!? The staff who answered the phone told me that someone will give me a call today. All day went by and no one from Carus Dental called me to explain to me why they charged me $109 when I have not even set food in their business. It is the weirdest and shadiest dental office.

After having a poor experience with my 6 month examination and cleaning at Smile Haus Dentistry I…read morefollowed up after my examination one month later at Renken Dentistry. First the office is bright, spotless, and I was greeted by the friendly staff. I was seen by Dr. Jonathan Dizon. He found that I had a cracked molar and 2 fillings that need redone. This is why I was experiencing cold sensitivity. How Smile Haus missed that is beyond me and actually concerning. Our teeth are too important to miss something like that. Dr. Jonathan Dizon was extremely thorough with my examination. He spent time going over each tooth he had concerns about. He went into detail about why and how to fix each issue. I also have struggled with TMJ for about 8 years. He showed me each joint and how it plays a role into pain. Dr. Dizon gave me solutions and hope of a plan to treat my TMJ. The office is upfront with all the charges and costs before doing anything. I felt a huge relief and at ease when I left the office trusting that I finally found a great dentist who will care for my teeth at Renken Dentistry. I could not recommend this office enough! Thank you Dr. Dizon and Renken Dentistry.

The people there are so patient with old people who have mobility problems. Thanks. I will be back!read more

Excellent care from reception to X-ray to hygienist to my dentist Dr Ngeyun. Everyone is friendly,…read morepersonable, and welcoming. So far I have had exams, X-rays, root canal, crown, and deep cleaning. I highly recommend this dental practice!

They changed the appointment. I moved my schedule around to accommodate. I am sitting it their…read moreoffice. My appointment was at 10 am. I was told to be here early. It is now 10: 18 Their SCHEDULING IS HORRIBLE.

Staff are friendly & professional, yet engaging & informative on every level necessary to provide…read moreexceptional care, from the moment you walk into a well-appointed reception area, until you exit. Aside from the very nice staff, state of the art dental equipment... big screen tvs await in the exam rooms to ease any anxieties you may have... & I'm dentist phobic! There are multiple dentists from whom to choose... and Dr. Keely Long did not disappoint. She seems quite competent & engaging, willing to answer any Questions re: needed & preventative care.Long Simple to find, large parking lot with lots of shopping options nearby. I highly recommend Hutto Premiere Dentists.

Was nervous to bring my daughter since it was her first visit but Kayla and Dr. Birk took care of…read moreher and made her feel welcome. Kayla was so sweet and she explained everything so my daughter wouldn't be scared. My daughter was even offered a blanket since she was cold :D A+++ in my book!

Disappointing and demeaning treatment of veterans I was seen…read moreat Carus Dental under a referral from VA Community Care. During check-in, I signed the standard, routine forms, including their policy on no-show fees--which is completely standard and understandable. However, the situation took a frustrating turn when the front desk staff member went out of their way to tell me that if I missed an appointment, they would "notify the VA." The comment felt incredibly childish, unnecessary, and threatening. When I asked if they would notify Tricare Dental if I were using that insurance, or if they threaten their non-military and non-veteran patients with the same kind of reporting, it became clear how single-out this treatment was. Signing a financial policy is one thing, but being spoken to like a child who needs to be reported to an authority figure is entirely different. It felt deeply demeaning and left me with the distinct impression that veterans are treated like second-class citizens here. The clinical care may be fine, but the front desk approach to community care patients needs a serious lesson in respect and customer service.

My wife and I have been using the Georgetown office for the past year and found the office staff,…read morehygienist and dentist friendly and professional. Before our cleaning a summary of the service provided, and cost were shared. The only issue I have is receiving their online patient request for updates. The tool does not work, no confirmation the information was updated.

Excellent service and very attentive staff. Office managers are friendly and make sure your…read moreschedule is correct. Dentists are experienced and really care about your healthcare. Care of your teeth is essential and main focus.

The dentist and staff consistently provide top tier service with focus on helping customers achieve…read moreand maintain healthy gums, teeth and overall dental health.

Wow! What a wonderful, kind, friendly place. I have SEVERE dental phobia and they made me feel…read moreright at ease. All the rooms that I saw were immaculately clean. Literally every staff member was engaging and friendly. Not a get you in the door and kick you out place. They sincerely take their time with you and explain everything. This is a true gem!

Customer service is no longer any good. Not an emergency dental office as advertised and they don't…read morereturn voicemails for help.