Stayed in the North tower and enjoyed our room. Pretty spacious and seemed updated. Toilet kept…read moresounding like it was running but, it wasn't? Kind of weird. Parking was easy for us as we parked in the back by the casino with no issues. The main reason we went was for the pool and cabanas on Saturday. Input server Jamie was awesome. Attentive, hustler, and multitasker. She was, for sure, the hero of the day. But the staff ran out of taquitos, ran out of sprite, messed up a couple of orders that Jamie wrote down correctly. Bar line moved decently quick. Pools were clean and comfortable. Overall, good time. Casino was fun for being a California casino. I'd come back but I'd make sure to ask for the same room we had in the north tower. Prices for a room were a bit ridiculous (high) and we couldn't "modify" our reservation. There was no term or condition saying we couldn't change from 2 to 1 night. However, a band is in town and it's comic con weekend. Place was completely full. I'll probably go again at some point but, it wouldn't be my primary choice.

This review is for a concert I went to see there. First of all, the acts were great, so Harrahs…read moregets a star for attracting good talent to perform. The onsite parking is really convenient and from your parking spot in the deck or the adjacent lot, the casino and concert hall are easy to access. However, that is where the kudos end. The room we saw the concert in looked like a conference room for a convention. I was like are we here to rock out or be moved by a keynote speaker that will get us in touch with our feelings?!? The chairs and carpet look like they're from circa 1977. The light fixtures must have been part of the 1981 remodel and everything just looks and smells old. There would have to be a pretty important show that I wouldn't want to miss for me to come back here. Tbh it was kinda ghetto.

We visited Pala for my mom's birthday, and she had a blast! The drive in on Highway 76 is pretty…read morewinding and curvy (east of interstate 15), but completely worth it. There's plenty of eateries and bars with live entertainment, even a gift shop. The casino itself is modern, clean, and has spotless restrooms. We started with a hearty breakfast and coffee at Pala Cafe, which was awesome. The staff here is super friendly and stepped in to help whenever we looked lost. A hotel guest even went out of her way to tell us how much she loved her room stay. Game-wise, they have a good variety from penny slots to high rollers, plus a great mix of classic machines. Like any casino, the slots are hit-or-miss; some pay out a bit, others are tight. Although there's a smoke-free area, the smell lingers so I did see some people wearing masks due to the smell. We loved the outdoor patio with umbrella tables for a quick breather. Overall, we had a fun experience and will definitely be back!

Posting this as a warning to anyone visiting Pala…read more We stayed over Memorial Day weekend and were incorrectly charged over $800 at the pool. It took more than a week to get the issue resolved. Unfortunately, my family visited again this past weekend (June 4-7, 2026) and experienced another problem. This time, we were charged at a restaurant and sports bar that we never visited. As of today, no one from the casino has contacted us to apologize or make things right. We've spent hours on the phone with both our bank and the casino, with no meaningful resolution other than having to cancel our credit cards ourselves to prevent the charges from going through. We are extremely disappointed. Our family has been coming to Pala for more than 25 years, and it's upsetting to experience these issues. If these unauthorized charges are happening to other patrons as well, that is very concerning. What a shame to see a place we've enjoyed for so many years leave us feeling this way.

I had a great experience at jamul casino, largely thanks to the security supervisor Mario .He did…read morean amazing job addressing all of my concerns and made sure everything was handled perfectly. Excellent customer service!

I really love this casino. The people that work here are phenomenal! I haven't had one bad…read moreexperience here! They have music some nights and you can just dance with the small crowd. Dining here is absolutely fabulous. The spa is heavenly and the rewards are good! When i first played here almost a year ago, they were giving me 500$ free play on Saturdays and during the week it was also about 500$ freeplay with crack the safe and weekly freeplay. I also got 200$ in spa and for food, 100$ at prime. I was definitely wowed by this!!! I guess i lost so much the first time they really rewarded me! After, I stopped coming around so much so ofc my rewards would wane. I love tony gwynn and Lou, the manager. I also love the lobster buffet at jamul 23. Its fabulous. Prime is also a wonderful restaurant with great food and service. I have lost thousands here and just bc the service is magnificent, I like to come here! The bars here isn't too bad either!

Fun spot, but very smoky and the slots are packed close together. Free masks at the players' club…read moreand I recommend getting one or two. Casino is pretty clean though. No piled up ashtrays. (Ugh) There is a large nonsmoking section which is where we spent a lot of time. Unlike some other casinos, they don't just chuck old machines in the section but have a good mix. And there are several self-serve beverage stations throughout the casino. My friend had never seen that feature and he now loves this casino, lol. Harrah's is only about 10 minutes away.

I have a service animal and was initially denied entry. They claimed they do not allow psychiatric…read moreservice dogs only seeing eye dogs or guide dogs. When I explained all of his training and then tasks they said he was not "acting like a service dog" and they said they watched footage of us waiting for a minute while they were coming and that he was "pulling on his lead" and "not patting attention" I said I take an accusation like this very seriously and that if they are truly claiming that I want all of this is writing and documentation of him "not acting like a service dog" as well as that video evidence of him not acting like a service dog. I then unfortunately had an episode due to the drama of it all to which my dog tasked and my husband stepped up and took over. They then realized they had messed up, changed their mind and said "we will allow it just this time" Absolutely ridiculous. My dog has gone through extensive training, been certified through two trainers, has passed his CGC and public access and the audacity for a security guard to say he wasn't acting like a service dog because he wasn't looking up at me every single second is ridiculous. They are not robots, he can get stepped on if not careful, he checks in every 10-15 seconds and alerts just fine. They would not show us footage of him "not acting like a service dog" which makes me think they were just lying to try and not allow us entry. I'm only writing this review so others don't feel absolutely awful since the valley view security treats people as the service dog police. I understand people abuse and lie about service animals, but it was quite obvious my dog is trained. To be questioned like a that was awful and just sad. Just be for warned you're going to be questioned like a criminal and may or may not be allowed entry with a service animal.

My husband has always raved about the food at Sammy's Kitchen, so he finally brought me in to try…read moreit for myself. It was my first visit, and I was excited to see such a unique menu featuring a mix of Asian, Mexican, and Italian dishes. I ordered the fried shrimp with rice, and my husband chose the duck soup. Both meals were absolutely delicious. Our server, Alexander, was incredibly attentive and provided excellent service throughout our visit. When I mentioned it was my first time dining there, he made sure I had a great experience. I was also pleasantly surprised by the outdoor patio, which had a beautiful secret garden vibe that made the atmosphere feel extra special. The food, service, and atmosphere were all 10/10. To top it all off, Alexander was so thoughtful that he even made me a special ice cream dessert. We will definitely be coming back to try more dishes. Highly recommend!

If you are looking for Omaha the only options is Sycuan Casino which is not to bad of a drive from…read moreSeven Mile or you have Oceans Eleven which is at the north end of San Diego! I would call ahead to check and see if the game is going at Oceans Eleven. There game depends on the day.

I would give them more stars if I won more but ig I such at gambling. Love this place thoread more

Literally the worst casino in the valley. The machines are so tight I might as well have went to…read morePechanga or even Las Vegas, spent thousand+ with no bonus, no return, nothing. This casino is done.

Do you like excessive amounts of rice? Look no further. Mountains of rice are available. Now that…read morewe have your attention! Let me tell you about the staff at Sycuan! They are extremely attentive and really laid out the VIP treatment. They offered wellness checks out of the blue, repeatedly to check in and insure guest are enjoying themselves safely. Vibe check one two one two. At the end of the night you can even order a beer, drink half of it before they take it away and not charge you. To ensure this service look extra sleepy at the bar and then cheers to half a free beer. Ladies you will love this, 7 security guards will escort you right to your room to ensure you make it safely and strongly encourage you to remain in your room for the night. Chivalry isn't dead it's just 15 beers away at your local casino.

I absolutely love Sycuan and come here often with both friends and family. The casino has great…read morefood, drinks, and an overall fun atmosphere, and I've always had a wonderful time here. This review is specifically about the pool area, particularly the swim-up bar. The pool has become my favorite staycation spot, and I genuinely love the food, music, drinks, and overall vibe. Up until this visit, I had never had an issue with any of the staff. Unfortunately, my friend and I had a very negative experience with one of the bartenders at the swim-up bar. We sat patiently for about 35 minutes waiting to be helped. During that time, the bartender was primarily serving one side of the bar as well as guests swimming up directly to him, while our side was consistently overlooked. A nearby group even mentioned that he would be coming to our side shortly, and he confirmed that he would. However, when he finally came over, he skipped past us and helped a couple who had just swum up to the bar. My friend calmly said, "We just wanted to let you know we've been waiting for about 35 minutes." In response, he sarcastically said, "You and everybody else... feel free to go to another bar." My friend awkwardly laughed and said, "Okay, okay." What was most upsetting was that after serving another couple nearby, the bartender referred to my friend as "bitchy" while speaking to them. We were honestly shocked. It was incredibly rude, unprofessional, and offensive, especially considering my friend had spoken respectfully and calmly the entire time. I have visited Sycuan many times and have always received excellent service, which is why this experience stood out so much. I hope management addresses this situation so that other guests do not have a similar experience. The bartender's name was Martin. I still love Sycuan and will continue visiting, but I wanted to share this experience because it did not reflect the level of hospitality I've come to expect from this resort.