Stayed in the North tower and enjoyed our room. Pretty spacious and seemed updated. Toilet kept…read moresounding like it was running but, it wasn't? Kind of weird. Parking was easy for us as we parked in the back by the casino with no issues. The main reason we went was for the pool and cabanas on Saturday. Input server Jamie was awesome. Attentive, hustler, and multitasker. She was, for sure, the hero of the day. But the staff ran out of taquitos, ran out of sprite, messed up a couple of orders that Jamie wrote down correctly. Bar line moved decently quick. Pools were clean and comfortable. Overall, good time. Casino was fun for being a California casino. I'd come back but I'd make sure to ask for the same room we had in the north tower. Prices for a room were a bit ridiculous (high) and we couldn't "modify" our reservation. There was no term or condition saying we couldn't change from 2 to 1 night. However, a band is in town and it's comic con weekend. Place was completely full. I'll probably go again at some point but, it wouldn't be my primary choice.

We had a fun and super relaxing staycation at Harrah's So Cal. ‍ We stayed two nights. Here are our…read moreratings breakdown. It was my first time to Harrah's. Room: We stayed in a Premium King room in the Dive Inn Tower. The view of the pool area was fantastic. The room was clean and I love that even though it doesn't have an actual balcony, it has a sliding glass door that opens so you can get lots of fresh air. The room rate was reasonable using the Caesar's Rewards app. Food (not including Hell's Kitchen): food options are limited. There are currently two full service restaurants that are in the process of rebranding. This leaves current food options limited to fast food, Chinese food, and pool food. There is a cafe, which we ate at once, and it also falls under the one star category. Hell's Kitchen: Definitely worth the splurge! Food and service were impeccable. We enjoyed our meal very much. (Reviewed Hell's Kitchen separately. Night life: Not a destination for night life. There was a band that played one of the nights, but it was not really our jam. Casino: As far as casinos go, it was fine. We are not gamblers, but we threw a few $$ in a video blackjack game. Casino is very smoky. Pool area: This is definitely a highlight and was the main reason for us choosing Harrah's. There is a swim up bar and a large adult only pool. Kids are allowed at the lazy river portion so that area gets super crowded. But it's a fun vibe. We appreciated that the rest of the pool area is adults only (21+) and the staff were on top of running kids out. Adequate chairs and umbrellas for shade. It was in the 90's when we were there, which was just perfect. Overall, a nice destination especially if you are wanting some R&R pool time.

We visited Pala for my mom's birthday, and she had a blast! The drive in on Highway 76 is pretty…read morewinding and curvy (east of interstate 15), but completely worth it. There's plenty of eateries and bars with live entertainment, even a gift shop. The casino itself is modern, clean, and has spotless restrooms. We started with a hearty breakfast and coffee at Pala Cafe, which was awesome. The staff here is super friendly and stepped in to help whenever we looked lost. A hotel guest even went out of her way to tell us how much she loved her room stay. Game-wise, they have a good variety from penny slots to high rollers, plus a great mix of classic machines. Like any casino, the slots are hit-or-miss; some pay out a bit, others are tight. Although there's a smoke-free area, the smell lingers so I did see some people wearing masks due to the smell. We loved the outdoor patio with umbrella tables for a quick breather. Overall, we had a fun experience and will definitely be back!

Posting this as a warning to anyone visiting Pala…read more We stayed over Memorial Day weekend and were incorrectly charged over $800 at the pool. It took more than a week to get the issue resolved. Unfortunately, my family visited again this past weekend (June 4-7, 2026) and experienced another problem. This time, we were charged at a restaurant and sports bar that we never visited. As of today, no one from the casino has contacted us to apologize or make things right. We've spent hours on the phone with both our bank and the casino, with no meaningful resolution other than having to cancel our credit cards ourselves to prevent the charges from going through. We are extremely disappointed. Our family has been coming to Pala for more than 25 years, and it's upsetting to experience these issues. If these unauthorized charges are happening to other patrons as well, that is very concerning. What a shame to see a place we've enjoyed for so many years leave us feeling this way.

I really love this casino. The people that work here are phenomenal! I haven't had one bad…read moreexperience here! They have music some nights and you can just dance with the small crowd. Dining here is absolutely fabulous. The spa is heavenly and the rewards are good! When i first played here almost a year ago, they were giving me 500$ free play on Saturdays and during the week it was also about 500$ freeplay with crack the safe and weekly freeplay. I also got 200$ in spa and for food, 100$ at prime. I was definitely wowed by this!!! I guess i lost so much the first time they really rewarded me! After, I stopped coming around so much so ofc my rewards would wane. I love tony gwynn and Lou, the manager. I also love the lobster buffet at jamul 23. Its fabulous. Prime is also a wonderful restaurant with great food and service. I have lost thousands here and just bc the service is magnificent, I like to come here! The bars here isn't too bad either!

Came here to celebrate my husband's birthday with a group of friends. I rented a cabana for 8 ppl…read moreplus invited a couple more since they have a dj on sundays and the fifa final would playing. First off you book the cabana and day beds on OpenTable. I thought it was odd since it had time slots for the cabana, I booked 1 pm that was the only one available for that day. We arrive to the casino early to hit the tables. I went up to see if we could check in early for the day beds around 12:15. Upon arrival Anthony was station at the check in table, he mentions to me the cabanas are all booked and they will set up tables for us. I was highly upset when I heard that. I booked a week in advance and come to find out I am not getting one. They never reached out to let us know this would be the result of a system fail and being told after driving out to jamul. I asked to speak to someone, not sure if the lady I spoke to was a manager or what but she was clearly not trained. She kept saying she had to ask her manager as I asked why can't I get a cabana that was open, that party has not arrived yet. The reason I didn't get the one I had was due to that party being here first. Also on the booking you don't choose what cabana you get! Flash forward my party is starting to arrive and still no resolution. The director was called, to see if we could get the cabana that was open and by then someone else with the same issue just sat there and said they are not moving. We ended up getting the table set up and the fiesta package which includes tacos chicken and steak. He also gave us a fruit platter and charcuterie board. Refunded my money. The food took awhile to come out. We probably got served like 2 hours after we sat down. Honestly the pool is nice and all but the service from the pool staff was not good. Pool staff meaning the runners for your food and drinks. I got a pitcher drink and they were so busy they ran out of pitchers and fruit to make the drink. The runner told me that and offered the pitcher instead. When she came back with it she just shoved it on the table. With trying to find room to put it down. I appreciate what the director did and Anthony for checking in on us to make sure we were having a good time. Would I return probably not due to the lack of training to the staff and slow service.

Fun spot, but very smoky and the slots are packed close together. Free masks at the players' club…read moreand I recommend getting one or two. Casino is pretty clean though. No piled up ashtrays. (Ugh) There is a large nonsmoking section which is where we spent a lot of time. Unlike some other casinos, they don't just chuck old machines in the section but have a good mix. And there are several self-serve beverage stations throughout the casino. My friend had never seen that feature and he now loves this casino, lol. Harrah's is only about 10 minutes away.

I have a service animal and was initially denied entry. They claimed they do not allow psychiatric…read moreservice dogs only seeing eye dogs or guide dogs. When I explained all of his training and then tasks they said he was not "acting like a service dog" and they said they watched footage of us waiting for a minute while they were coming and that he was "pulling on his lead" and "not patting attention" I said I take an accusation like this very seriously and that if they are truly claiming that I want all of this is writing and documentation of him "not acting like a service dog" as well as that video evidence of him not acting like a service dog. I then unfortunately had an episode due to the drama of it all to which my dog tasked and my husband stepped up and took over. They then realized they had messed up, changed their mind and said "we will allow it just this time" Absolutely ridiculous. My dog has gone through extensive training, been certified through two trainers, has passed his CGC and public access and the audacity for a security guard to say he wasn't acting like a service dog because he wasn't looking up at me every single second is ridiculous. They are not robots, he can get stepped on if not careful, he checks in every 10-15 seconds and alerts just fine. They would not show us footage of him "not acting like a service dog" which makes me think they were just lying to try and not allow us entry. I'm only writing this review so others don't feel absolutely awful since the valley view security treats people as the service dog police. I understand people abuse and lie about service animals, but it was quite obvious my dog is trained. To be questioned like a that was awful and just sad. Just be for warned you're going to be questioned like a criminal and may or may not be allowed entry with a service animal.

My husband has always raved about the food at Sammy's Kitchen, so he finally brought me in to try…read moreit for myself. It was my first visit, and I was excited to see such a unique menu featuring a mix of Asian, Mexican, and Italian dishes. I ordered the fried shrimp with rice, and my husband chose the duck soup. Both meals were absolutely delicious. Our server, Alexander, was incredibly attentive and provided excellent service throughout our visit. When I mentioned it was my first time dining there, he made sure I had a great experience. I was also pleasantly surprised by the outdoor patio, which had a beautiful secret garden vibe that made the atmosphere feel extra special. The food, service, and atmosphere were all 10/10. To top it all off, Alexander was so thoughtful that he even made me a special ice cream dessert. We will definitely be coming back to try more dishes. Highly recommend!

If you are looking for Omaha the only options is Sycuan Casino which is not to bad of a drive from…read moreSeven Mile or you have Oceans Eleven which is at the north end of San Diego! I would call ahead to check and see if the game is going at Oceans Eleven. There game depends on the day.

I would give them more stars if I won more but ig I such at gambling. Love this place thoread more

Literally the worst casino in the valley. The machines are so tight I might as well have went to…read morePechanga or even Las Vegas, spent thousand+ with no bonus, no return, nothing. This casino is done.

Do you like excessive amounts of rice? Look no further. Mountains of rice are available. Now that…read morewe have your attention! Let me tell you about the staff at Sycuan! They are extremely attentive and really laid out the VIP treatment. They offered wellness checks out of the blue, repeatedly to check in and insure guest are enjoying themselves safely. Vibe check one two one two. At the end of the night you can even order a beer, drink half of it before they take it away and not charge you. To ensure this service look extra sleepy at the bar and then cheers to half a free beer. Ladies you will love this, 7 security guards will escort you right to your room to ensure you make it safely and strongly encourage you to remain in your room for the night. Chivalry isn't dead it's just 15 beers away at your local casino.

I absolutely love Sycuan and come here often with both friends and family. The casino has great…read morefood, drinks, and an overall fun atmosphere, and I've always had a wonderful time here. This review is specifically about the pool area, particularly the swim-up bar. The pool has become my favorite staycation spot, and I genuinely love the food, music, drinks, and overall vibe. Up until this visit, I had never had an issue with any of the staff. Unfortunately, my friend and I had a very negative experience with one of the bartenders at the swim-up bar. We sat patiently for about 35 minutes waiting to be helped. During that time, the bartender was primarily serving one side of the bar as well as guests swimming up directly to him, while our side was consistently overlooked. A nearby group even mentioned that he would be coming to our side shortly, and he confirmed that he would. However, when he finally came over, he skipped past us and helped a couple who had just swum up to the bar. My friend calmly said, "We just wanted to let you know we've been waiting for about 35 minutes." In response, he sarcastically said, "You and everybody else... feel free to go to another bar." My friend awkwardly laughed and said, "Okay, okay." What was most upsetting was that after serving another couple nearby, the bartender referred to my friend as "bitchy" while speaking to them. We were honestly shocked. It was incredibly rude, unprofessional, and offensive, especially considering my friend had spoken respectfully and calmly the entire time. I have visited Sycuan many times and have always received excellent service, which is why this experience stood out so much. I hope management addresses this situation so that other guests do not have a similar experience. The bartender's name was Martin. I still love Sycuan and will continue visiting, but I wanted to share this experience because it did not reflect the level of hospitality I've come to expect from this resort.