I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Provided thorough information on how to manage a loosened front bumper while waiting to get it…read morerepaired. Excellent service!

More than I could have hoped for - honestly. Quick, affordable, and kind service -- right in the…read moremoment I needed to feel safe and assured. Thank you so much!

After service was requested, showed up in 15 minutes. Got my car started in less that's 5 minutes…read more Efficient, quick, easy. Would recommend

The wait wasn't that bad and they gave me a jump very quickly. The technician was super friendly.read more

My car broke down in the middle of San Francisco, and I called for roadside assistance. You guys…read moreshowed up quickly and handled everything smoothly--seriously impressive in a city like this where fast service isn't always guaranteed. You helped get my car towed with no stress, and the whole experience was super professional and efficient. I really appreciate the quick response and great service. Thank you so much--kudos and much love for making a stressful situation way easier than it could've been!

Arranged for a tow a couple of days ahead of time and all went smoothly. Price seemed reasonable,…read moredriver Charlie was friendly and competent. Car was delivered for repair without any hassle. Would use again!

Edit: Changing my review to 1 star. Owner is now posting my personal address and license plate as…read morethey are unhappy with my review. Reported to Yelp for privacy violations. We reached out to this business with this exact quote: 'Non emergency car tow, anytime within the next few days. About 9 miles within San Francisco. How much for rear wheel towing vs. flat bed. It's from one apt garage to another apt garage, the space is tight for both places'. The good: - The tow truck drivers were right on time for their appointment. - They managed to get our car out of the tight spot (although they had to push it) - Workers were friendly and tried to accommodate us the best they could The bad: - We were charged an additional $75 by the owner for 'additional labor required'. This was because the tow trucks could not get into either garage, and the workers had to push the car out/in to both garages. This was despite the fact that we provided the information on our quote request that it was one SF apartment garage to another, and the spot was tight. We also provided the clearance of the garages the early afternoon before the tow. You would think that professionals in these services would know if their trucks would be able to go into a garage after being provided the clearance, and also that they would check to see what kind of garage it was before providing a quote if the price would change. - Before scheduling an appointment (after being provided the quote), we also confirmed with the owner that there would be 'no hidden fees'. He assured us that he 'don't do business like that'. We were then charged an additional fee of roughly ~30% of the quote price. - We reached out to the owner after being charged additional fees. His responses were full of inconsistencies and odd answers. For example: - He told us he assumed that the garage would be a straight in and out. This was despite us telling him it was to/from an apartment garage in SF and tight spots (assumedly NOT straight in and out), and explaining the garage layout to his employee. He also did not think to clarify before the tow. - He told us that his workers should have reached out to him when it was a more complicated tow and there would be extra fees. Despite acknowledging that it was an error on his drivers for not reaching out, he did not refund the fee. - He texted us requesting more information about the garage the day before. At essentially the same time, his employee (the truck driver) called us and we provided a detailed explanation of the garage situation. His worker failed to relay this information to the owner. The owner blamed us for this, explaining that we should have called him and told him as well, even after we had provided all the requested information to his employee. Summary: Overall, we felt like we went above and beyond to provide all the required information to get an accurate quote. After a series of blunders that appear to be issues with communication by his employees, we ended up having to pay additional hidden fees (roughly 30% of the original quote). We even tried to clarify the situation with the owner after the tow, but he seemed disinterested in providing a refund for the additional fee. This was even after he told us that his employees did not follow the established procedure. Overall this felt a little suspicious and like bad business practice. Even if there were some communication issues with his employees, we felt that the business owner should have honored his word and refunded the fee after. Even with all information we provided and despite our protest, they stood firm on their price.

Excellent service, helpful and patient. Jump started my car, drove with me to O'Reilly where he…read moreused his account to get me a good price and replaced the battery. The insurance company was confusing regarding what was covered or not but he help cleared things up. Thank you so much for saving the day!

10/10 Lorenzo saved the day!! Car battery died, Lorenzo was there in 20 minutes, charged the car…read morewithin the first minute he was there. Couldn't ask for a better experience. Thank you again Lorenzo. Beautiful dog too!

3:00am... you're playing music without the engine on, then bam... battery dead. You're stressing,…read morelooking up roadside assistance, but no one is answering. Finally you find CNA Roadside . You're worried you're gonna get scammed, but instead you get the most polite, prompt, and prepared gentleman ever. Expensive? No, I paid $65 for a jump. I'm thankful that he even took the time to make the trip to San Francisco. Thank you again dawg!

I had a flat tire this morning on my way to work. I contacted CNA Roadside and they returned my…read morecall within minutes! Luis was very friendly and professional. He went above and beyond from fixing the flat tire to checking and inflating the rest of the tires as they had low pressure as well. 10/10 would recommend!

If you need a tire fast, sure but otherwise, skip them. I paid $300 for a tire with severely low…read morepressure. Pros: - showed up fast - worked fast Cons - gave me a bottom line tire - tire was extremely low on air, when I got it, it was at 16 PSI (my tire light went on and I had to fill it myself later) - charged $300 and didn't even fill or check that the tire was at the right PSI UPDATE: He called me 7 times and then begged me via text to remove the review. He gaslit me and did nothing to fix the situation.

We arrived in Emeryville with a flat tire. He arrived in 30…read moreminutes. The whole service repair took less than 30 minutes. What a relief! He was professional and courteous.

Hector was our savior!!! He was so incredibly friendly, super responsive, and left his dinner early…read morein Daly City to drive over to us in the city. We honestly could not have asked for better service and a better guy!! He is absolutely top notch

We used SF Battery Jump Start & Fuel Up Services at 222 Columbus Ave and had an excellent…read moreexperience. Hector arrived in under 30 minutes and had our car jump-started in less than 5. He was kind, professional, and incredibly efficient. Exactly what you want when you're stuck and stressed. Highly recommend!

Great experience here…read more I needed a tow for my car.It couldn't start, so it wouldn't rise (pneumonic suspension system) and on top of it it was inside my garage . The previous guy wouldn't or couldn't help me. Carlos arrived, and I quickly knew by his demeanor, confidence,humility and most importantly, sincerity my car was in good hands. He took the necessary time to winch it out and up the ramp of my garage, and onto the Mercedes flatbed:) Thank you dear Carlos and thank you again :))

Honest, Integrity and a Company I would definitely recommend and have use many times.read more

I'm sorry to say I had a very disappointing experience with Golden State Towing. My vehicle was…read morecompletely inoperable and only needed to be towed approximately 1/4 of a mile to a nearby garage. Despite the extremely short distance, I was charged $260, which I felt was excessive and unreasonable. There was little explanation for the high cost, and I left feeling taken advantage of during an already stressful situation. I understand towing services have minimum charges, but charging this much for such a short tow seems unfair. I would recommend that anyone considering this company ask for a detailed price quote before authorizing a tow. Based on my experience, I would not use Golden State Towing again and cannot recommend them.

Really the best service I've ever experienced. Had my Jeep towed from Pacifica to Burlingame…read more Personally, it's the best local service I've ever used. And it's useful to remember that it's a service. What happens when you are provided service? You typically tip the person helping you. This is no different. These are human beings that work hard. Respect that. Remember the tip before the paperwork was started and only pay The tow truck driver. Never pay over the phone. Always pay day of tow. Before he starts writing you up. Make sure that's the time you tip. Trust me on this. 200 bucks is a freaking deal. It doesn't matter if it's getting towed a half mile or 20 miles. Tow truck companies have flat rates for local tows. San Francisco to San Jose is not local. However, if you live in San Francisco and you're towed somewhere in the peninsula, yeah, that's local crossing the Bay bridge. That's not local. People need to grow up and start realizing it. The bucket you're driving needs to tow and you're complaining about $200. Leave that whip on the street then. Trust me, that's the cheapest you're going to get for a tow. They could write you up for recovery and make it $500. 100% professional.