1. Ace Relocation Systems, Inc

    1. Ace Relocation Systems, Inc

    0

    San Jose, CA

    Ace Relocation Systems, Inc

    3.3 (143 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Ace Relocation Systems, Inc

    In-state moving

    International moving

    Out-of-state moving

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    Anh T.

    Be careful! A returning customer here, but I now learned that just because you previously had a smooth experience with this business doesn't mean you would get the same when coming back. We hired them in 2021 for cross-country move without any problem. However, this time (Sept. 2023) they are dishonest in how they presented and explained their quote to have you sign a contract, vs. what they would later demand you to pay. We hired Ace Relocation/Atlas Van Lines (San Jose branch) for ~$10K to move our stuff from San Francisco to Washington DC. Contract/registration number RB327040, Pickup date 9/1/23. After the moving consultant (Darrin L.) visited our house in-person in order to construct an accurate estimate, we were presented with a quote and a BINDING contract, about which Darrin emphasized that there would be no extra charges unless we tender additional household goods (which did not happen). He also emphasized how professional and transparent his company was, compared to other moving businesses nowadays in the market. His quote was higher than other quotes we received, but we still decided to sign with them. Now, two days before our scheduled delivery and as we were making the payment, we noticed that the total amount was $687.68 higher without any explanation! As we inquired, Ace Relocation/Atlas responded that their driver would not be able to get in our destination using his tractor trailer so a shuttle charge will apply. This is unacceptable for several reasons: First of all, our destination address is located right on a main street of Washington DC with 4 lanes, so if their truck were not able to get there as they said, I promise you their truck wouldn't get to yours no matter where you live! Second of all, both pickup and delivery addresses were provided upfront BEFORE their binding quote was constructed and presented it to us. Therefore, it is entirely their responsibility to determine whatever would be needed for them to deliver and made sure it was incorporated that into their quote. Third, as shown in the photos attached, a line item for "Accessorial Service" with $687.68 (the exact same amount they now ask as an extra) was already included in the binding contract, which Darrin the moving consultant explained to me before I signed the contract that it was for a shuttle service! The way Ace Relocation presented a quote to customer and then charged extra is very dishonest and upsetting. Unless they keep the total charges as in our signed contract and deliver our stuff as scheduled without any damages, we intend to share this experience in every consumers' platform that we can.

    Antique basket stuffed into a box, no protection
    Dona G.

    I am thoroughly disgusted with this company! I had a 2 stage move out of my home. First, they packed things that I told them I needed for my 1 month stay; under ware, socks, daily clothes & my "purse". I got my purse back, but I had to purchase new clothes. No one returned any phone calls to remedy this. Then to get my household goods delivered I had to pay their delivery & storage fees that were in excess of $10,000 above what I was quoted. I have asked for an accounting of these charges, but have not received any. Plus, I have missing items and broken items. I DO NOT RECOMMEND THIS COMPANY!

    Excellent Service
    Bill K.

    By far the best experience moving. Very professional. From Eric coming over a couple of times to the coolest guys packing our furniture and valuables. Top notch for sure!

    Large and heavy exercise equipment, no problem!
    Kristie A.

    I'll start by saying that our family has moved cross country three times in the last 8 years, and my in-laws and husband moved with the military throughout their careers in the Army. Ace relocation has done a phenomenal job at helping us with our most recent move. Scott Cramer (estimator), Jeanette and Michelle (office coordinators) and the entire team with Nate have been extremely professional and exceeded our expectations. Their care and protection to our furniture has surpassed that of prior professional company moves. We just loaded today, and will receive our shipment in about a week. I'll update the review if we encounter any issues on the other end. They not only made our move day as least stressful as possible, their prices were extremely competitive compared to other large companies. Highly recommend Ace for your local or long distance move!!!

    This was the truck number.

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    3 months ago

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    9 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    Gretchen D.

    Barbara, thank you for the fantastic review! Enjoy Oregon!

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    3 years ago

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    5 years ago

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    8 years ago

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    Craig M.

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    3 years ago

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    5 years ago

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    4 years ago

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    Gretchen D.

    Thank you for the 5-star review, Karen. Enjoy Music City!

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    4 years ago

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    Gretchen D.

    Thank you for the 5 star review, Ruth!

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    4 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    Gretchen D.

    Gary, an amazing review. Thank you! Enjoy Colorado!

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    4 years ago

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    Gretchen D.

    Thank you for the 5-star review, Christine!

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    4 years ago

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    Gretchen D.

    Thank you for the 5-star review, Ana!

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    3 years ago

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    Gretchen D.

    Patricia, thank you for the 5-star review!

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    4 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    Gretchen D.

    Jy, thank you for the 5-star review! Rex and his team are amazing!

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    9 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    10 years ago

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    Gretchen D.

    Kevin, thank you for the 5-star review! Enjoy Petaluma!

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    4 years ago

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    Page 1 of 4

    Ask the Community - Ace Relocation Systems, Inc

    Review Highlights - Ace Relocation Systems, Inc

    Stuff happened on time, the moving guys were pleasant and competent and dealing with Eric was a good experience.

    Mentioned in 23 reviews

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    Sunny Moving Company - Sunny Moving Trucks

    Sunny Moving Company

    (597 reviews)

    I had a fantastic experience with Sunny Moving Company! From start to finish, the team was…read moreprofessional, friendly, and incredibly efficient. They handled everything with great care, arrived on time, and made the entire moving process smooth and stress-free. Their pricing was very reasonable, with no surprises, and the value for the service they provided was outstanding. The staff was courteous, hardworking, and went above and beyond to make sure everything was moved safely. Great service, amazing prices, and an exceptional team. I highly recommend Sunny Moving Company to anyone looking for a reliable and trustworthy moving company!

    A few years ago we used Careful movers, but they were not available on the date we needed. We saw…read morethe positive reviews for Sunny and wanted to give them a chance! Overall our experience was good, but I don't think I would use them again. A little background: It was a super hot day, and I felt bad for the movers. They didn't seem to have water or proper PPE for the weather. The positive: Movers were on time and ready to work! Items were moved carefully, but they probably could have used a third worker based on the items we had. I feel I was transparent with how much items we had including heavy items. The negative: Two movers were not enough based on the items we had including heavy items. The move took much longer than expected. Movers seemed really irritated the whole time, which I can't tell if it was from the heat or we did something wrong. Movers also left garbage behind and we had to clean up after. Usually the moving company will follow up after to see how things went, but we never heard from Nancy. Nancy also said she would come to check in during the move, but never did. We paid, and it was done. I think overall, it was a fine experience, but not to the level of other moving companies I've worked with before. Based on the more recent reviews, it looks like some improvements have been made which is great!

    West Coast Moving Systems - Local movers.  Long distance movers.  Storage. Movers Oakland. Movers San Francisco.  Movers San Jose. Local moving company. Movers near me.

    West Coast Moving Systems

    (680 reviews)

    East Oakland

    I cannot say enough good things about West Coast Moving. This is the third time I've used them, and…read moreonce again they absolutely delivered. Every experience I've had with this company has been professional, efficient, and stress-free. I especially want to recognize Roger and Anthony. These two are absolute beasts. We had an extremely difficult move with multiple stops, heavy furniture, tight spaces, and a very long day. They never once sat down, took a break, or slowed their pace. They worked hard from the moment they arrived until the very last item was unloaded, all while staying positive, professional, and taking great care of our belongings. What impressed me most wasn't just how hard they worked--it was the pride they took in the job. They hustled all day without cutting corners, communicated well, and made what could have been an incredibly stressful move feel easy. If you're looking for movers, stop searching and book West Coast Moving. And if you're lucky enough to get Roger and Anthony, know you're getting two of the hardest-working movers I've ever had the pleasure of working with. Thank you again, Roger, Anthony, and the entire West Coast Moving team. You've earned a customer for life.

    We've used WCMS twice now, once to move from the Bay Area to LA, and then again to move back up to…read morethe Bay. Both times they were remarkably punctual and professional, and all of our belongings and furniture were perfectly intact. Special recognition for Roberto and Jose, who handled everything with grace despite the Bay Area local help not showing up, and the new apartment being pretty much all stairs. They were tremendous, and we will absolutely use WCMS for any future moves.

    Lunardi Moving & Storage

    Lunardi Moving & Storage

    (563 reviews)

    Fairgrounds

    I needed to pack my home for a move. Lunardi moving and storage answered the phone, scheduled my…read morejob right away, and followed through at every step. They sent two wonderful guys who were so efficient and hard-working. We were not able to finish everything in one day so I requested that they come back the next week for another session of packing. Both times, they arrived exactly when they said they would and brought all the moving materials in their truck so I did not have to pre-buy anything. I even needed special boxes for artwork and wine bottles and they provided those as well. I thought the price was very reasonable for what they did. I was not able to use them for the moving truck because I am moving out of state. (However, the owner said he would soon be getting the out-of-state license so that will be a service that is available in the future.) I'm happy to provide my highest recommendation for this company and the people who work there.

    Finally getting around to a kudos review of Lunardi Moving Services…read more Executive Summary: Pros all the way. That said, the details: We were recommended to Lunardi for our short distance move within San Jose by friends who had previously contracted with them for their own local moves (Silicon Valley). We had them move our "packed to the gills" 1400 sq ft home plus loaded two-car garage to a slightly larger home about 2.5 miles away from each other. Initial price quote was a bit higher than a couple of the other companies contacted but felt it was worthwhile and still reasonable given that they were a "friend-recommended" company. Our final payment amount did come out a bit higher at the end of the day but that was due to OUR adding more to the load than what I originally told them that required a second round trip. On top of that, we had them haul away and dispose of a number of large items that we decided to not hassle with selling or otherwise disposing of ourselves. (Large cabinets, desk, chairs and more.) The moving crew was on time, started right in as soon as they got to our place and took extra time being VERY CAREFUL with our more fragile items (and honestly, items that weren't even what I would have considered that fragile). Meaning: they went over and above by plastic wrapping and padding things that I personally would have just thrown in a truck! Special notes: They also moved our baby grand piano, taking care to disassemble the legs and top, wrapping everything with padding and reassembling perfectly at our destination. When I moved a dozen years ago, I had to have a specialty mover move the piano so this was a definite plus!! And, on top of that, they moved a very large "crafting cabinet" with swing out doors (that contain integral storage making it double deep) and moved it into its destination room whose entrance hall way and door was barely wide enough to fit through and required a very tight turn/maneuver to get it in! I had walked away from watching them in the tight hallway (see pic) to do something else and when I returned less than five minutes later, it was in the room exactly where it was supposed to go. I was scratching my head wondering, "How did they do that?!" But no matter, they did! They were also careful in making sure that related items (like TVs and their remote controls or tables and their legs) were bundled together and securely affixed to each other so it minimized our having to look all over for items that went together. That was much appreciated. All in all, they made our move very smooth and efficient. If I were moving again - which I NEVER want to do again, haha! - will call Lunardi first. Special shout out to Daniel Navarro, our "moving consultant" at Lunardi for being prompt, courteous and a pleasure to work with. But, have to say that everyone on the crew were excellent! Yup, pros all the way!

    Pure Moving - movers

    Pure Moving

    (266 reviews)

    Downtown

    PURE MOVING - PURE-LY AMAZING!!! After calling a few different movers and getting quotes, Pure…read moreMoving gave me the best up front price and included an "All in Guaranteed" cost. So I knew no matter how long the move took and with the long distances, I already knew how much the max cost would be up front with no surprises. And they also offer a discount based on the way you paid them. WINNING! And so, I didn't use Pure Moving just once, but three times this month. The first time, I had to move from Union City to a storage facility in Elk Grove and this past weekend we had two teams going, one from San Jose to Elk Grove and the other from the storage facility to our new home. Pure Moving was perfect in all ways possible. They were professional, prompt, efficient, and super friendly. They handled and wrapped items with care and made you feel at ease that everything was going to be safe and secure. They disassembled furniture as needed and reassembled it on site. One great detail, they laid down plastic protectors everywhere to keep things clean and tidy where they would be stepping. And cleaned up all the plastic wrap/coverings, cardboard and tape they used while packing and unpacking. They literally took care of all the heavy - and even the light - lifting! I just want to say thank you to Paul, Nick, Toha, Dan and Symon for taking care of our move and my Family. Moving is already stressful but they made it Pure-ly AWESOME!

    This morning we had a move with the Pure Moving team. Yury and his team arrived on time and got to…read morework. They were efficient, professional and kind. They handled all our items with the utmost care. Our move took a little less than 4 hours and we were so happy with their services! They offered a 7% discount if you pay cash which was a plus for us. When we need to move again, they will be our go to choice!

    Ace Relocation Systems, Inc - movers - Updated September 2026

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