Re-written to fix typos from autocorrect on my phone:…read more C&E Trucking is a family-owned auto repair shop that handles big trucks--and they're exceptional. I had a check engine light on my brand-new Ford E350 Motorhome. I initially returned the RV to Camping World, where I purchased it, but they told me it was a "Ford problem" and that they were backed up for months. I then tried Fremont Ford, Sunnyvale Ford, and Mission Ford, but none of them could figure out the issue, despite the Engine Code PO453 indicating an evap leak. I was also hesitant to take my motorhome to a non-Ford repair shop because of warranty concerns. As an RV owner, I couldn't in good conscience take my family on long trips with the check engine light on. At C&E's recommendation, I contacted Ford Warranties and was informed that only Fairfield Ford could work on my motorhome, but they were also backed up for months. Frustrated, I filed a claim to have the vehicle repaired at a non-Ford location, which led me to C&E Trucking. C&E correctly diagnosed the issue as a faulty evap sensor. Unfortunately, the sensor was tied to the fuel system, which required a more extensive repair. They completed the work, and after two years of driving with a check engine light, the problem was finally resolved. This experience taught me an important lesson: big corporations like Ford lack the "local, family-owned business touch" that makes a difference. Their large-scale operations and mass hiring practices often mean their mechanics aren't as skilled or attentive as those at smaller shops. In fact, even Ford employees couldn't direct me to the right place to get my vehicle fixed. C&E Trucking, on the other hand, exceeded all expectations. Liz and her father own the shop, and their dedication to quality service shines through in every interaction. You can feel the pride and care of a family-owned business in the way their employees operate. C&E is hands-down one of the best auto repair shops in the Bay Area. Highly recommend--5 stars!

They want to work on time and materials or basically open ended billing…read more Told me I needed a repair. Had the repair done. Over billed for the repair. That I later found out - wasn't needed in the first place. And then the rig was fouled and never fixed. I tried to be patient and amicable, but that didn't work. Un ethical for sure. Hard pass. Too many other good shops.

I just had a 10am appointment on April 22. Only one of my tires appeared to have a slow leak since…read morePSI would decrease by 6-7 every 2-3 weeks. All other tires are normal. I asked AI some basic questions to not get taken advantaged of. A bald guy with a goatee "helped" me. I asked if he could check for a puncture or valve issue as well as remove wheel protectors. Immediately, he said it's a Tesla so it needs a tire replacement without even checking. No soap test or seeing where puncture was or checking tread depth. Just visually observed and said it was worn out. Did not diagnose where puncture was. Tread is quick fix while sidewall is when tire needs replacement. I replied my tires only had 38,000 miles which is midlife. According to AI, it is a "shop choosing convenience and profit over proper diagnosis". Beware.

No one likes to wake up to a completely flat tire and then finding a huge nail embedded on the tire…read moreitself. Luckily Bruce's Tire & Auto was very close by and after looking at the good reviews, I decided to bring the car in to see if I could get it repaired or assess if I need a new tire. [[ Location ]] I'm not sure if it would be easy to find if you weren't exactly looking for it but if you are, it's pretty easy to find. The inside is very clean and has a space for you to sit down and wait for any service you need. It has about 3-4 chairs and a work bench in case you are working on your laptop and need a place to put that down. [[ Service ]] Everyone was really nice including the two front desk people and the person who worked on my car. They determined that my nail was repairable/patch-able and I was very grateful. No upsell or anything and got me out of the door in 30 minutes for $45 to repair the flat. Couldn't have asked for better. P.S. I think if they got newer signs, it would make the outside look more appealing because it's truly a great shop.

Will definitely be going to service up for any automotive needs in the future. They walked me…read morethrough the process and made a stressful situation much better. Communication was great and I was kept up to date with my cars repairs. The process was seamless, thank you!

Great company!! Would highly recommend ServiceUp! Will save…read moreyou money and time in this busy valley.

I never like to leave a bad reviews but I feel like this had to be done. You be the judge. I was…read morecharged 4.5 hours of labor at $150 bucks an hour for a coolant flush and a glow plug job which I provided him the parts (4 glow plugs and harness). Nothing technical. Out the door price was $685. Granted my coolant system was jacked up! Pudding like crap in my reservoir. I know I have to replace parts but the engine was not over heating. Oil wasn't in the coolant system cause my dip stick on the engine oil was good. I'm no diesel mechanic but damn I could have done a better flush job than that! My system had a little better flow but still had a bunch of crap in the system. (If I only watched the YouTube video before I took it to this shop! ‍‍). On top of a bad flush job(he said he flushed it 5 times?), my check engine light still on from the glow plugs. After $685 bucks any good business person would pull codes out of good faith and see if the glow plugs and harness was working? It only takes a minute to plug the scanner in?? He did not. I'm not saying that he did anything wrong, I knew the charges before hand, but I was in a bind and I thought I could trust his expert opinion. All I want is a trusted mechanic....period. After picking up my car I took it home not any better. Prolly worse cause now I have all the glow plugs on the passenger side throw'n codes. I went home and YouTube'd coolant flush on a 6.0 and it made me even more angry. Remember he charged me $685 bucks worth of "labor". When I flushed it myself all I needed was a baby crescent to open the flush valve under the car and run fresh water through the system while the truck ran. That's it!!! You tell'n me that 4.5 hours of labor required loosening up a hose clamp and sticking a hose with running water in the reservoir to flush the system is all u did??? I feel like cause I just lost $685 bucks....and it's not so much of the money, it's the feeling of being taken advantage of. Come on Joseph....I don't think that was right! You be the judge. I'm sure he's a qualified Ford diesel mechanic, but he's the owner and operator. None of his staff are qualified diesel mechanics. He said it himself. He told me that he has to train them and watch what they do if they work on a Powerstroke. I'm hoping he makes this right. I know he gotta pay bills just like any one but this is just bad business. Please tell me I'm missing something....I hope Joseph can make this right cause I would take this review down in a heart beat.

Joseph helped me tremendously with my lifted ford 7.3. I had waited two and half weeks from another…read moreshop who hadn't even touched it. Called Joseph and the same day he said bring it down I'll look at it. Brought it down he was nice and straight forward. Told me my truck would be ready by Monday or Tuesday. He called me throughout the repairs everyday to tell me what he did and what is left on the truck. He keeps you well informed. He even cleaned my truck when the other shop put tree sap all over it. I would definitely take your vehicle here whether gas or diesel.

I was dealing with some coolant loss issues and Garrett responded really quickly. He came out as…read moresoon as he could, figured out the problem, and fixed it with zero hassle. Great communication, on time, and genuinely kind and reasonable. I'd highly recommend his services.

From the owner: G.E.M. General Equipment Mechanic is a mobile mechanic business servicing the SF Bay Area. G.E.M…read more can handle cars, trucks, motorcycles, heavy equipment, and even light equipment.