I happened to be working with another company was horrible and failed to set up delivery. I called and spoke with Mike and explained my dad needed to have his car shipped the next day. Mike worked his magic and made it happen. The driver showed up and was the nicest guy too. I feel nice, kind people are hard to come by. I would give Guardian 100 stars if I could. will definitely work with Guardian again. read more

Was on the board with another company who reassured my that my pricing was accurate and they'd be on time. The day of pick up for my car, they called stating that the driver couldn't take my vehicle unless I paid another $800! I immediately called around and got Dave at Guardian Auto. My car was picked up the next day! I have learned that cheaper isn't always better. Premium service and it was nice that Dave and the team was on top of it. The update team checked in multiple times to let me know where my car was and when it would be delivered. Was blown away! Will use them again. read more

The sales rep I worked with was honest with me regarding shipping times. My car was shipped with no problems and I recommend guardian to all my friends who need to ship their vehicles. 5 star service all around. My car arrived in Chicago with no scratches. read more

Highly recommend Guardian Auto Transport! Had my car transported from North Las Vegas to Tennessee! Great communications with Tyler via phone and text! Seamless and easy from start to finish! Car arrived safely and on time! Samantha, the driver was awesome too! They follow up and deliver! Excellent customer service! Can't say enough good about them! read more

I can't see myself using any other transport company after my great experience with Guardian Auto Transport. They kept me informed throughout the entire process/delivery. Brennan was very personable and extremely helpful! I was given a competitive quote from the start and couldn't be happier with the service provided. - Ryan read more

Complete trash company, my car was supposed to be delivered on the 29th, then the 30th, then the 31st, then the 1st, and now the 2nd. Every time they tell me the same crap the driver is on the way to pick up my vehicle and then will be to me by the afternoon. Either we're stuck in the movie groundhog day or they're full of #$%. Staff are completely dismissive and couldn't care less. If I don't get my car tomorrow I'm opening a BBB case. DO NOT USE THESE MORONS read more

I needed my company vehicle shipped from CA to TX in a very short amount of time. When I called Guardian Auto Transport, I expressed that the vehicle needed to be transported ASAP. I was helped by Spencer who very personable and responsive. Spencer was able to get the shipment set up in the same day, even with the New Year's holiday a couple of days away. The driver showed up within the time frame that was given and he was efficient and polite AND the car even got delivered sooner than expected. I know that this is not always the case with car shipments, but I definitely appreciated the sense of urgency from Spencer and his team. I would recommend this company again and again. read more

I was contacted by Brennan regarding a car shipment I inquired about. He was totally professional and, when asked, was able to match a quote from another transport company that failed to provide me timely responses. My car was delivered sooner than expected. Driver was in constant contact regarding the delivery time. Brennan remained in contact with me throughout the process as well. I highly recommend using Brennan for your vehicle transportation and if I need to ship a car in the future, he's the guy I would definitely use again. read more

Don't hire this company. They don't care about costumers and they don't pay to transportation company that's why only immigrants pick up their vehicles who don't even know dot rules. That's why they do damages on costumers cars. Again don't hire them if you don't want to see damages on yiru vehicles. read more

Amazing! They are professional, personable, and honest. The price is what they say it is. And my car arrived on time and in the condition I left it. I highly recommend Guardian and will be using them when I move again. read more

We purchased a vehicle from Illinois that needed to be shipped to California. Guardian transported the vehicle flawlessly. Excellent communication throughout the entire process, including a follow up after delivery to make sure everything went smoothly. 5+ stars for PK and crew. read more

PK was very responsive and helpful in setting up our delivery of a new car. The car was picked up and delivered in excellent condition and as promised. I would highly recommend their service-- so much better than the service I received in purchasing the vehicle. read more

I was working with a different broker and unfortunately they kept cancelling their scheduled pick-up, so I reached out to Guardian that very next morning and they guaranteed me a driver and pick-up on the same day. Sure enough, they were able to get me a confirmed driver and trailer! Excellent timing and very professional. I fired the other broker and luckily Guardian made it all happen in under 30 mins! They picked up my vehicle, and I had it in my garage in the specified time! (Early actually) It worked out Excellent! I would definitely use them again! read more

This is your go to for auto shipping. The entire Guardian team from the initial information and booking phone call to delivery were outstanding. Pene K was available every step of the way, Andrea communicated with us the progress of the car during the transport days and Mail the driver was expedient and careful on pickup and delivery. There was a few logistical surprise glitches, a possible non working car which Pene outlined our options both economically and practical, and with the community property grounds at pick up which Pene handled the issues seamlessly for ultimately a successful pick up day. This was our 4th transport, the first time with Guardian (friend referral) and we will be repeat clients. read more

Guardian Auto Transport did an excellent job of notifying us about pickup and delivery of our car. The manager, Ardel, offers exceptional service. Ardel's responsiveness is excellent. He always calls back with answers to all of our concerns. Ashley also did a good job of following through with info regarding our timing of pickup and delivery of our automobile. I would highly recommend Guardian Auto Transport. We transported from Wilmette Illinois to Palm Desert California. read more

I used this company a few years back and I am getting around to posting a review because my experience was so poor. My car was days late, with no notice on where it was. I then had to take an uber to go pick it up an hour away from my home destination. I would never use this company or their transporters again. read more

I transported my car from San Francisco to Chicago, and loved my experience with Guardian! Everything was super seamless and easy! I've transported my car in the past with other companies and never have I had such a smooth and stress-free experience. Mike and Tyler were super helpful throughout the entire process! I received almost daily updates on the status and location of my vehicle. They had a an amazing driver who was extremely attentive and reliable. Pick up and drop off times were coordinated with my schedule, which I really appreciated. Amazing experience and I'll definitely use them again in the future! read more

Con Artists but not very good at that either. Sent me a contract as though they had been contracted by my dealer to deliver my vehicle. Almost fooled me (not really). Stay away. read more

Very difficult to talk to someone at this company. Your calls go unanswered and no one returns your call after you leave a voice message. Beware of this company. read more

I have used Guardian twice and both experiences were great. I've shipped my cars many times and Guardian has the best service by far. From my commitment to pick up and delivery they kept me informed every step of the way. I'll use them again. read more

Excellent service, pick up and delivery within the window given, great communication, updates were given throughout the whole process. They do a through inspection on delivery and pick up. Very professional, I would use there service again in the future If i need an auto transport. read more

This was my second time using Guardian Auto Transport to ship my Jeep Wrangler to Florida and than back to Illinois. I called Pene Katz, he was great and he handled everything. Great customer service and communication from both PK and Andrea, and the drivers were great. I would highly recommend Guardian Auto Transport and will use them again next year. read more

I have used Guardian Auto Transport multiple times over the past couple years. Excellent service! Everything was smooth and on time. Shout out to Ardale for making the process very easy! read more

Look, Guardian Auto Transport is the real deal. I've used them twice so far and will continue to use them every time I have to ship my car. And I ship it often since I work bicoastal, from the East Coast to the West Coast. This is how good they are. In December I literally called so many different auto transport broker companies (majority of the trucking companies you're seeing on the Internet are actually brokers. Not truly trucking companies that actual own trucks to move your vehicle) because honestly, I forgot about Guardian since it had been several years since they last shipped my car. So all these other brokers kept telling me they would move my car, but nobody could give me a pick up day or time even though I was giving them three weeks before the car need to be shipped. One company said "yeah we got you" and I waited until literally two days before they were supposed to pick it up and still hadn't received a pick up date or time window. So I started panicking, freaking out because I really didn't want to drive from New Orleans to Los Angeles, but that was the choice I was getting ready to make because I need my car in LA, And that's when it dawned on me that I needed to find the company that I used prior to ship my car from LA to Atlanta because they were great. So I search through my emails and found Guardians email from the previous move they did for me. I contacted them and literally within an hour they had me booked, scheduled and sent over the trucking companies information that would move my car. And I asked them to call the trucking companies to get me booked because what I found out is that a lot of these brokers don't pick up the phone to call trucking companies to move your car. They literally put it on some 'dispatch board' on the Internet that the truckers have access to, and so they wait for the truckers to contact them for the job. When I brought that up to Guardian, the gentleman said he had truckers that he worked with often and he calls them and for me not to worry. He called me back within the hour. He advised me that my car was booked, gave me the pick up window and the trucking companies information. And keeping this experience 100% transparent, the first trucking company that he booked me with contacted me the day before the pick up and advise that they had an issue that unfortunately, impeded their ability to pick up the car so I contacted Guardian right away and he had another trucker booked, again within half an hour to an hour. It did change the pick up day by one day, but I was totally fine with that and the truck got picked up and shipped to me within three days as opposed to the 5 to 7 window the other auto shipping brokers were giving me. My vehicle came just as perfect as it was when it got put it on the truck. No damage, no issues. So I say this long story so that you all know this truly is a very good auto shipping company and I will continue to use them every single time I have to ship my car. read more

We used this service when we moved and have nothing but good things to say. The staff if very professional and the transport was seamless. read more

AMAZING SERVICE!!!! Pene Katz was very professional and extremely helpful .. last minute a transport company a had booked for 2 months canceled on me. I made a phone call to mr. Katz by recommendation from a friend whom received great service from him and guardian auto transport.. my car was picked in less than a hour after we got off the phone.. that's right shipping from AZ to GA. I could not be more pleased with the service I received.. A huge thank you to guardian for taking care of my last minute needs... HIGHLY RECOMMENDED!!!!!! I will use no other transport company from now on. You won't be disappointed. read more

We recently need to move a car half-way across the country. We talked with friends who had transported cars, read lots of reviews, and received multiple quotes. After consideration, we decided to go with Guardian, in large part because of its stellar reputation amongst friends who had used its services. Guardian was not the lowest bid but it did work with us on price. We were not disappointed--staff, including PK and Andrea were responsive and kept us informed throughout the process, the carrier they chose was excellent, and the vehicle arrived safely and when expected. Guardian was responsive to our needs, the process was straightforward, and PK was especially attentive to our concerns. Lucky us. read more

We were in need of last minute transport for 3 special cars, PK found us a great driver and the cars arrived in perfect condition.

Reliable, honest car shippers are difficult to find. Read reviews and choose carefully. I found Guardian Auto Transport as a suggested alternative when I went to Yelp to write a negative review for a different car shipper. The bad shipper let my car sit for 2 1/2 weeks with empty promises. Once I fired the first company and contacted Guardian Auto Transport, Guardian had my car picked up the following day and delivered my car the very next morning! Ryan is the representative who helped me and he was great. He sympathized with my frustrating experience and promised me that my experience through Guardian Auto Transport would be different. And it was! The booking process was easy and Guardian gave constant follow-ups to let me know where my car was in the process. They are true professionals. If you are reading this and see how great their other reviews are too, stop looking. This is the company you want. read more

MIKE is the go to guy for Guardian Auto Transport, he's transported multiple vehicles for me. Has been very competitive in price, took care of me and my customers every-time. Im leaving him a review because he's always so responsive, always provided me with top tier customer service every time and makes sure my people are taken care of and he calls and checks in on me if theres anything he could provide for me. I personally only refer to Guardian Transport because of the overall quality that has been provided to me. We've never had any issues with guardian & the drivers. They deliver the vehicle in the same condition that I left them in, i've never had any complaints or have any complaints myself! He has never let me down & I hold high regard for this man MIKE, if you use Guardian Auto Transport or are thinking of utilizing them the next time you need a vehicle transported you HAVE TO ASK FOR MIKE DIRECTLY if you want the best customer service and transporting services available. Thanks again for everything Mike, you've earned a lifelong customer. read more

This company was hired by LAURA GMC to find transport of a 21 Denali HD to NY(LI). Mind you they are just a broker and hired and incompetent company. Relocation Express llc out of PA. First the they told me they will let me know when they pick up the truck and when to expect delivery. Mind you I get a call at 3pm that my truck will be delivered at 7pm same day. I was in NYC for a meeting and had to rush home to only find my truck destroyed by a bridge. Relocation Express llc hired by ACERTUS destroyed my 21 Denali HD by hitting a bridge. Truck should have never been on the top in the first place. That's what happens when you rush and get complacent. Owner told the driver to tell me to take the truck and fix it they will pay. Yea that's what I'm going to do on a 82k truck that was special ordered. Stay far far away. read more

Pushy company. They don't explain policies. Everything is either done through text. They don't respond on a timely manner. Unorganized with useless "learning modules " .. the drug screening was a JOKE ! That I legitimately thought I would have to pay out of pocket. I was going to accept the job offer but thankfully I didn't not join their driving team. read more

Worst broker ever. Incompetent. Books loads but don't have paperwork ready.

I had to move my family car across the country. With this being our first big move, I've never had to ship my car before. I had so many questions and spent countless hours researching the best company. I am so grateful to have found Ardale at Guardian. He was very patient with me and had all the answers to my questions. Ashley was also helpful from start to finish with her updates. I would highly recommend this company if you are looking for the most reasonably priced and over the top service! read more

If you are shipping anything other than a standard car, DO NOT HIRE Metrogistics. I attempted to ship a Sprinter van across the country and was forced to use Metrogistics as they were the only approved shipping broker for the dealership from which I purchased the vehicle. They incorrectly listed the shipping contract, meaning that only the wrong types of drivers and trucks were able to view it. They even sent a driver to pickup the vehicle without communicating its size, meaning that the driver arrived at the dealership only to say, "I can't take this. It's too big." and leave. Communication from Metrogistics was nonexistent unless I called them, and information was spotty when I did. After two weeks of complete inaction I was forced to hire my own shipping broker who was able to find a driver in only three days. Metrogistics and its team is clueless when it comes to any vehicle outside the norm. read more

I cannot recommend Guardian enough!! I used Guardian to ship my car to and from Florida. I called about 12 different auto transports before I found Guardian. Guardian was a breath of fresh air. Their customer service is truly the best. They are extremely personable, reliable, and trustworthy. They work with you on getting the best price possible and making sure you're satisfied. Both times my car was shipped it was picked up and delivered in the window they gave me. They kept me updated on delivery and pickup time. Drivers took great precaution in making sure your vehicle is secured. When I shipped my car back it was a last minute decision. I messaged them on Monday and they got my car shipped out on Friday of that week. Im never a person that writes reviews, but Guardian truly deserves it. Finding the right place to ship you car can be such a mess, but with Guardian they make it stress free!! read more

Guardian has been our trusted carrier for years and highly recommend them. PK is responsive and handles each car as if it were his own. There is no other choose for an auto carrier other than Guardian. read more

I had quite a good experience with Metrogistics. For frame of reference, this is the first time I have ever shipped a car, and knew little about how the industry works. After receiving a quote, which was competitive, I spoke with Fred, one of their sales reps. He was friendly and walked me through the process, including time estimates and potential delays. They offered options for both covered transportation and guaranteed pick up, but both at significant price difference. The car was picked on up on the day they said it would be and delivered 3 days later, exactly what was originally quoted. Fred was easy to get a hold of and returned calls quickly to keep me feeling good about the status. The driver was professional and easy to coordinate with once he was nearby. I'm knocking one star off for lack of real-time updates and the confusing McNutt is now Metrogistics is now Acertus, as emails, websites, and paperwork didn't match up. The daily emails also did not reflect the actual status of the vehicle. With that said, a couple phone calls helped put me at ease. I think most people, including myself, have a hard time wrapping their minds around how this industry works and all the possible delays that can make for a less than stellar experience. Unless you're willing to pay for an owner operated truck to pick your car up (2x to 3x the cost) on a specific date, unfortunately, most brokers are offering low cost logistics that come with a big time window for pickup and delivery. If I ever need to ship another vehicle I would have no problem reaching back out to Metrogistics / Acertus. read more

I worked with Michael on transporting some of our cars and he was amazing to work with. We have always used this company because they're trustworthy and always get things done in a timely manner. Highly recommend them. read more

I booked with another company 2 months prior to my desire date. One week before my desired pick up I did not hear anything from this company. I ended up having to call and send emails in order to hear back from somebody, so I ended up canceling my order with them. After doing some research I decided to use Guardian Auto Transport because of their reputation and a few referrals. Everything was delivered as promised, no issues. very highly recommended. read more