I have brought my F150 here multiple times and every experience has been great. I never have enough…read moretime and they are always efficient, communicative and return my vehicle complete quickly. I love the app and emails. The reviews that are negative do not make sense...know the value of the service. I have brought my truck here for tires, basic maintenance, smog etc. I do not expect them to troubleshoot complicated issues quickly. I will keep bringing my vehicle here for friendly, fast, effective service.

I came to Pep Boys for a simple tire installation on my 2025 Honda Pilot Trailsport -- tires I had…read morepurchased through Tire Rack and shipped directly to this location. What followed was one of the worst consumer experiences of my life, involving an unnecessary $2,247 repair, discarded property, and damage to my vehicle that required a Honda dealership to diagnose and document. My vehicle drove flawlessly for hundreds of miles before Pep Boys ever touched it. During the tire installation, they informed me my wheel hub was damaged and needed replacement. I was under time pressure with a camping trip the following weekend, so I trusted them. They told me they would source OEM parts directly from Honda. The total? $2,247. What I got instead: 1. MY TIRES WERE DISCARDED WITHOUT MY CONSENT. I had planned to sell them -- they had significant tread life remaining. Pep Boys threw them away and told me it was too late to recover them. That is not their property to dispose of. 2. THE VEHICLE WAS RETURNED TO ME DAMAGED. When I picked up my car, the dash was lit up with multiple warning lights and error messages. I could not change drive modes, AWD was non-functional, and I could not even open the power tailgate. When I raised this with Pep Boys, their explanation was that the car was behaving as if it had been in a collision. That is not an explanation -- that is deflection. 3. HONDA CONFIRMED THE DAMAGE AND THE DECEPTION. I took the vehicle to the Honda dealership, where an inspection revealed the hub replacement had been performed with poor workmanship and -- critically -- non-OEM parts. Pep Boys explicitly told me they were sourcing parts from Honda. That was not true. I came in for a tire mount and balance. I left $2,247 poorer, without my tires, and with a damaged vehicle that required dealer intervention to assess. I have never been such a clear-cut victim of incompetence, dishonesty, and disregard for a customer's property and safety. I am formally requesting that Pep Boys corporate review this case in full. I have documentation from the Honda dealership confirming the findings above. This is not a complaint about a bad experience -- this is a complaint about conduct that caused real financial harm and left my family driving an unsafe vehicle.

Came in for a pair of windshield wipers and Isaiah assisted me installing them…read more As a Combat veteran thank you Isaiah for helping me. Jose

A lady named Johana D (at least that's what her name tag said) "helped" me…read more She was rude from the beginning and it was only 10:25 AM on a Tuesday. If you hate your job, why do you work here? It's puzzling. First, she looked annoyed that she had to test my battery. Then she told me to go wait and "pop my hood while I'm waiting" while she helps another lady in line behind me. My hood was already open, ready for my battery to be tested. Then she tests my battery and says "it's bad." Literally TWO WORDS. Nothing else. And as I asked her for advice she hands me the slip of paper with the percentage my battery tested at and LITERALLY WALKED AWAY FROM ME BACK INTO THE STORE. Honestly, I'm baffled. I hope you have the day you deserve, lady.

Love this place! Donny is the man. I came in for a new car battery. Donny checked it for me and…read morereplaced it with no problem or extra cost. (He didn't have to)! Cool dude to talk to and very appreciative for him and his service. I will definitely be coming back here forever! Thanks Donny!

I bought oil and oil filters from this store on numerous occasions to be installed by PepBoys (they…read morewere right next door and PepBoys did not carry the parts). Advance Auto Parts looked up the part numbers for my vehicle which I purchased. It didn't occur to me that I should have looked up my own part numbers to verify because I thought their system should be accurate. Buyer beware, they were completely wrong. not just once, but multiple times! My truck uses a M1-212A filter and 15W40 oil. The first time I purchased oil/ filter from them, they pulled 0W20 oil and M1-102A Filter. The second time, they pulled the same oil and a M1-110A filter. Sad part is that PepBoys didn't think to verify the parts either and installed them anyways. What is wrong with these companies? No telling the damage that was done to my 2024 Duramax. 2 lessons learned here: #1 Do your homework yourself when buying parts and do not rely on the store computers or employees to pull the right parts. #2 Don't buy from Advanced Auto Parts online or in-store!!!!

Bought a battery earlier at O'Reilly on Imperial Hwy. Battery apparently died within the warranty…read moreperiod (it happens). Took the battery back to O'Reilly. Issac charged the battery and confirmed it couldn't hold a charge, it was dead. He quickly gave me a replacement and I was on my way. Service at this store is first rate. Both Issac and Phillip treat their customers well.

I went in for a front headlight and the serviceman was able to locate one for me. Definitely, will…read morebe back again.

Yes I would recommend them. Good customer service. Lots of fun parts. And I can call and they will…read morelook up what I need ahead of me coming there to make sure it's in stock.

Clean & well organized store. Everyone has willingness to help you. They are answering all…read morequestions patiently. Overall good epic store to buy what you need. The price is reasonable but obviously online everything is cheaper so i prefer to shop in person so this is my store to go. There is plenty of parking lots outside...

Thank to Cherry For getting Me all straight for My Big…read moreNFL Draft Weekend trip to the Burgh coming up on 5/22/26. Even though this was something unrelated to cars. She still got me all squared away & took care of very quickly, She was very friendly & positive vibe. Even the crew there was very friendly and the atmosphere had positive vibes. I will definitely go back if I need anything Car related..... thank You & the O'Reilly Crew

Excellent from the gentlemen who works here. The store is clean and shelves are fully stocked. The…read morestaff is very helpful and kind. I will be back to his location from now on.

I've made an order from them before everything went smoothly I loved it. But the second time I…read moreordered they charge my card never got email confirmation i've called numerous times during normal business hours in the voicemail says I need to call during business hours and that they are close I don't understand how people can run a business this way I can't get a return call from my voicemail and still yet to get a reply to my email that I sent to them it's been well over 30 days now I'm going to take the necessary steps to get my money back

It is very difficult to find an Automotive Vendor that hand assembles C3 Corvette Forward Lamp…read moreWiring Harnesses [w/ Fiber Optics] to the original factory specifications to ensure a perfect fit in your vehicle. The wire gauge, length, color and wrapping are exactly like the stock original harnesses. Their rigid quality control standards ensure that the harness you receive will look, fit and function exactly as the original. IMPORTANT NOTES (PLEASE READ)... ALL WIRING HARNESSES ARE PRODUCED TO ORDER - PLEASE ALLOW 3 WEEKS FOR PRODUCTION PRIOR TO SHIPMENT. EXPEDITED PRODUCTION IS NOT AVAILABLE. Installation instructions, schematics and wiring diagrams ARE NOT included. It is suggested that you have a Factory Assembly Manual (if one is available for your vehicle) for reference when installing your new harness. Factory Assembly Manuals contain general overview schematics, as well as line drawings showing how to route the harnesses in your vehicle. These manuals are available separately. Please contact us for pricing and availability.

Do not use this place. Dishonest. I have filed claims with BBB and local police. They purchased my…read morecar for salvage and never turned in the transfer to the DMV. No I am getting parking tickets sent to me and they 'can't remember ever buying' my car. When I called the first time, they tried to claim they were a different business, until I called back later and they answered 'Clarks auto wrecking.' There location is closed down too, likely operating out of some garage or house now. STAY AWAY from this place.

Used this place for many years. Was my go-to when I was a Body Shop Estimator for 7 years. The…read morestaff is friendly and they always found me a good price on used parts. They can locate parts from other wrecking yards as well. Not just there own. Highly recommended.

I consulted with a few different places and I am SO glad I went with Blackstar Offroad. Jeff was…read moreamazing, he was extremely helpful and thorough and made the process easy. I got a 3.5" lift on my 2018 Jeep wrangler and I absolutely LOVE IT. Highly recommend anyone looking to get a lift or any mod on their Jeep to go with Blackstar Offroad!!

Jeff was great!! We did all the paperwork in less than 30 minutes. My wife was able to get her keep…read morejust like she wanted it. Seats in the color she wanted, emblems the color she wanted and lifted perfectly to her likes. If you are looking for a place that has the jeep you always dreamed off this is the place.

Had problems finding someone that could actually install and set sensors. More of a pain just…read moretrying to find someone so I'd be very leery. Not a bad product just tough to get it installed.

got a new-to-me ride earlier this year and have been (slowly mainly cuz of tariffs n all that bs)…read moregathering parts for this build. anyway, i made the switch from jdm to euro and have no exp-points. lotta things im still learning and questionable mods to study up on. got one thing cleared up really quick after acquiring a set of rims...the TPMS! at shoptpms.com i quickly learned my older euro used in-wheel sensors but google and the local dealerships werent of any help narrowing down the exact set needed for my ride. since they're relatively close to where i work, i stopped by with one of my rims and had garret fit check the tpms suited for my aftermarket rims. he then cloned my settings (just in case) and i was all set. the cost was sooo unbelievably low (was expecting to pay more than double) i got a second set for my factory rims (the cars over 7yrs old n know they should be replaced every 5-6yrs). ended up with a black set (to match the aftermarket) and silver (for the oem). buy with confidence! but if you're unsure, give them a call or go in person (if able). staff is knowledgeable and friendly.