Yes I would recommend them. Good customer service. Lots of fun parts. And I can call and they will look up what I need ahead of me coming there to make sure it's in stock. read more

Clean & well organized store. Everyone has willingness to help you. They are answering all questions patiently. Overall good epic store to buy what you need. The price is reasonable but obviously online everything is cheaper so i prefer to shop in person so this is my store to go. There is plenty of parking lots outside... read more

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They'll change your battery. They'll lend you tools. They'll check your engines computer error codes. All at no cost. Nobody else will. read more

Jay and Kiki were unbelievably professional. We were looking for a small rubber part for the item we brought in, and after calling everywhere with no luck, these two actually took the time to help us find it in their store. They've helped us on multiple visits now, and every time they blow us away with how professional, patient, and genuinely helpful they are. 100% recommend them! The best people read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Orange, California

This Oreillys is extremely helpful and very organized! Not like the cluster they have over on Tustin and Collins. The guys here are dope and actually HELPFUL! Whoever is in charge of this store is doing a great job! The fact that the sales people here get you in and out and even help you speaks volumes in regards to their management! This place is the one! Im never going to the one on Tustin. That one needs to shut down or get restructured, because that one is straight cheeks. Especially the women workers there. Cant even properly diagnose a car nor stay awake long enough to actually help. This one is the best one in the area! read more

I was in and out through out the day getting parts, and every employee was very helpful and friendly. Thank you!!!

I called in the morning to ask about something before driving over and the person that answered my call was very helpful. When I came into the store I spoke to the boy Abel and he spoke to me as if I was bothering him, he was very condescending and rude. He also spoke about me to the other team member as if I wasn't there. Overall it just made me feel not great trying to get some help with my car. I had a great experience with the other employee though and he helped me pick out the best options for my car. read more

I brought my car with my husband, and we were helped by Kiki. She seemed very knowledgeable about the issue with our knock sensor. Despite the rain, Kiki took the time to answer our questions and made sure to run the diagnostics tests efficiently. Will definitely be coming back for her expertise. Thank you. read more

I came here when I was in a hurry leaving town and car started having issues as soon as I got kids and everything all loaded up and on the road, we had to be back in AZ in time for an appt that evening. To say I was feeling stressed was an understatement. After a (very unfortunate and frustrating) experience at AutoZone across the street I came here and it was like a breath of fresh air! The lady at the counter and older gentleman, were so helpful and friendly, and helped me put in my new battery and fuel injector cleaner. read more

Came here to get antifreeze with my dad who spoke spanish. Guy at the front rings us up and my dad asks if he speaks Spanish and he does. He then proceeded to ignore my dad completely as he was asking something about the product and looked outright annoyed. So unless you like being treated like you're some creature from another world I suggest you shop at a different auto parts shop. read more

Great place! The staff are cool here. I come here to recycle my used motor oil. Store has great product like Griots! Plenty of parking too! read more

New management sucks Counter guys are lazy, and don't know car terminology. Go take your business elsewhere. Had been coming here for several years. After bud left it all went downhill. read more

First off, this is not a review about the employees. The star is a reflection on my purchase. I have always received good friendly service from this store. I have shopped here when it was Checker Schucks Kragen and even spent considerable time with their principals in Phoenix at the motorsports races they sponsored. I am a professional mechanic. I have wrenched on just about anything that has a steering wheel and also farm equipment, bulldozers, what have you. I went to the store this week to purchase disc brake pads for a Nissan Altima. They offered items labeled their "import" brand. Once home I noticed the hardware provided with the shoes, way different than original. Different in construction, strength of material used and configuration. I thought then the durability of the original mounting hardware was sufficient and not compromised so why not stick with that. The pads sold to me were different, The tabs that secure the pads into the caliper assembly were smaller. I would have to use the new hardware. Well the new hardware did not match the description on the box. It was made different. It was a much lighter material, stamped out with a machine and formed into this shape. It was flimsy. This material was thin sheet metal vs the heavier gauge material of the original ones. The new hardware did not fit snugly onto the caliper assembly, the "tabs" that were to hold the pads were facing the wrong direction. I spent a few hours trying to figure this out and finally returned them to the store for a refund. The employees were courteous and helpful, that's a good store to shop for stuff automotive related. CSK it isn't.O' Reilly has secured some vendors that are supplying an inferior product. A quick trip up to auto zone and their "Duralast" pads came with original hardware and were installed within 15 minutes start to finish. I don't know much about other items O"Reilly sells and again, they are a good store, BUT they need to take a clear hard look at the brake pad supplier. Oh yeah, Duralast pads were priced less and were an exact match. You decide. read more

Before arriving at the Chapman O'Reillys store I first stopped by the O'Reillys off Collins at around 8:10am Sunday morning 8/24. I needed a new battery and was looking for a place with installation. I was told they didn't have enough employees to support and I was told to try the O'Reilly's off of Chapman. It was pretty slow and I saw two employees but I didn't think anything of it and I went to Chapmans store. When I arrived Jose was working and was the only employee in the store, he happily offered to install my purchased battery and I was in an out within 10 mins. I appreciated him taking the time to support even though he was short handed for the day. I hope O'Reilly takes the time to recognize and compensate the employees that go above and beyond and reevaluate the work ethic and willingness to support customers like some of their employees at the Collins O'Reilly store. Thank you Jose! I will absolutely continue coming to your store. read more

I don't do my own car repairs, but I have been coming here for years to get the basics - wiper blades, cleaning supplies, filters, bulbs, etc. I won't bore you with the details, but today's experience could have been difficult. Instead, Nikki turned it into a positive helpful experience. She was friendly, understanding, and professional. Don't buy your auto parts anywhere else. Come to O-Reilly on East Chapman in Orange! read more

My best friend and I went to O'Reilly's for some windshield wipers and an air filter. Jesse was the best very friendly super attentive and helpful. He looked up the parts for her car model right away and they didn't have one of the parts that my friend wanted so he gave us a better brand for the same pricey very nice. He also said he would be happy to help us install the wipers and he will try to install the air filter which he ended up doing both. This location is super helpful everyone goes above and beyond will definitely go back for my car needs. Thank you Jesse your the best!! read more

My battery died while at another business in the center. I popped into O'Reilly, was immediately greeted by a super friendly crew (I believe by Freddy and another person that I did not catch their name), and explained my issue. They let me borrow a portable battery jump starter, no questions asked, and said once I got my car started to park in front of the store and they'd do a battery test. Further, they said they could replace the battery for me if it was indeed dead. The portable pack worked like a charm and the diagnostics confirmed my battery was dead. I purchased a new battery and they swapped the old for new in about 15 minutes. My only complaint is they refused the tip I tried to give (probably corporate policy?) so instead of that I'm giving them this review. read more

The representatives at this store are just so cool. Jasmin always friendly knowledgeable and willing to help. I several classic cars so I am in this store all the time. Sometimes I torture the guys here with my unique auto needs. Even when they don't know what I am talking about they do the best to help. Thank you Jasmin / Jesse / John and the rest of the crew. Keep up the good service read more

Once again O'Reilly Auto Parts goes above & beyond. I was looking for a hard to find air filter for my '13 Altima. The computer always lists a different model number so I remove the old filter to make sure it's the same one. Niki is a blessing, she checked the computer, and spent about 10 minutes locating the right part. She and the rest of the employees from the store are fantastic. read more

The customer service was great! I really appreciate all the help I got from a worker name Thomas. The whole team was very helpful and knowledgeable. read more

I went in to get windshield wipers and Jesse was super helpful and helped install them For me. Great attitude too. Everyone in the store has a great attitude too. Highly recommend! read more

My car was having issues so stopped by here after work. I got help to look at my car. I didn't have to wait around for someone to help they were very attentive. I ordered the replacement part I needed they said it would be there next day. The service was quick and I did get my part on time like they mentioned. I'm so grateful for the customer service I got here. Everyone was helpful. Definitely coming back whenever I have a question about my car. read more

Today, I came in to get the starter for my car and was greeted by Bud. He was super helpful & knowledgeable. Prices here are reasonable. Store is clean and organized. read more

Went to go in to buy snow chains. Guy was too lazy to even look up tire sizes on their computer since I was driving a different car than mine. Final sale only, not his fault but poor customer service. I even realized he was going to only sell me 1 pair of chains when i got home.. glad I didn't buy them there. O'Reilly's off Tustin ave has much better service and friendlier. read more

I highly recommend this O'Reilly store! Came in to have my battery checked, left with a new one, which was still under warranty! Jessie installed it with care, and John the store manager was there to oversee the work. Both were so helpful!! read more

I've been going to O'Reilly on Chapman and Prospect for all my auto parts for over 8 years because everyone there are so helpful. Today, I was taken cared of by Thomas and I was very happy with his service. He is very pleasant and very helpful. I purchased a battery about a yr ago and it ran out of juice because my car was sitting in the garage for almost a year. The battery was still under warranty so he swapped it out with no questions asked, unlike other places I've been to in the past. I don't know much about cars except driving it. He gave me some good tips to keep my battery in good condition if it gets parked for a long period time. There's a Pep Boys and Auto Zone near me in Yorba Linda that I've gone to in the past but I didn't get the welcoming feeling like I did at this particular O'Reilly's in Orange. Thomas made me feel like he really cares about his customers. I truly believe he treats all his customers the same way I was treated. Thank You So Much Thomas!!! read more

John the store manager was absolutely fantastic. I'm not a car guy and he helped me get the right part and advised me how replace it. Totally exceeded my expectations. Thank you John. read more

I literally hate this store, if I could give negative reviews I would. They never call you to tell you your parts arrived even when you ask them to when it's urgent. They NEVER answer their phones without me calling at least 5 times. I haven't ever had a good experience with any of the employees there when coming in to buy a part or look for something. No one is knowledgeable there, I really don't know how this store is open. Order your stuff online instead, save yourself the headache, hassle and you won't have to deal with employees that no absolutely nothing. read more

Nikki and Jasmine were amazing! Came in to check my daughters car battery and the ladies confirmed we needed a new one. It was still under warranty so they took out the old one and put a new one in super quick. So thankful for their knowledge and help. read more

Went into purchase two bulbs for my Kia headlights. Jesse went above and beyond to help with getting my lights to work again. His customer service was excellent and I am thankful for his help. Great job hiring Jesse! Take good care of him O'Reilly! read more

Went to OReillys for windshield wipers. Jesse was SUPER helpful and even changed the blades out in the rain. He's a wonderful young man.

No greeting, no offers to help and not even a thank you. Because I got no help I relied on the little machine to tell me what size wipers to buy, totally wrong, and to try to exchange it you have to give them name phone number... a total hassle. Finally just returned the wipers and went up the street to AutoZone where they were $5 less and even installed them. O'Reilly was rude. read more

Awesome service. Bought a new battery, borrowed their tools. I took out the old battery, they helped me make sure I installed the new battery correctly. 20 minutes in and out! Friendly people. Would recommend. read more

The young guys are a bit hesitant to help, but the elder gentleman saved the day! I mean saved the day! What a relief! Car problems produce so much anxiety! Who knew bmws are apt to need oil??? They didn't have it on the shelf, but if you ask... they've got one that works! read more

I love O'reillys and prefer them over all other auto parts stores... I have had such pleasant experiences at this particular store on Chapman with the very knowledgable and eager to help mechanics that work here. So very kind and professional... Today at 3:16pm, I've called them to see if they had a certain cabin air filter in stock for my car... I was told that they didnt have it in stock, but it would be delivered to the store for me to pick up the very same day under 2 hours at 4:45pm! Wow talk about great service! Super stoked as this particular cabin air filter wasn't even available for purchase at the other big name auto stores. Woohoo O'reilly rocks! read more

I really love going into this auto parts store. I have been helped many times by Ken with various tips on how to keep my car car running smoothly and little tips on what to look for when changing smog parts. He has given me great tips on how to change the parts so they don't cause problems or what else to look for. He has given me sound advice on many things. They have a rewards program and offer good discounts on maintenance products if you watch their ads. They don't have a bunch of out of stocks because every time I need a part they have had it. I cannot say enough about that. read more

Great and quick service during my lunch hour. I told the front person about my time budget and he was on top of my service.

So, BUD, first off never argue with someone that actually works on vehicles instead of playing with parts that you couldn't tell where they go without looking it up. Secondly, learn some manners of customer service. When a customer comes in and you glare at them and dont welcome them it's rude. Calling someone an "idiot" that knows more than yourself is ironic. Thirdly, ask for the phone number for rewards; because yes the customer uses it. And finally: BRING BACK KEN. read more

I love O'Reilly since they carry most of the parts for VW. My last visit was no exception. I came in with a car battery that was dying. Ken immediately assisted me and even replaced it. Once he replaced it he ran through my purchase history and guess what my battery was replaced due to it still being under warranty! Ken not only replaced my battery, I got it for free and he provided tips extending the life of the battery. Excellent customer service!!! read more

Had to get this app just to give this review. Whoever is giving good reviews those are for an older gentleman. I'm 24 years old and never seen so many lazy guys there on the clock to do their job. Talk to you with straight disrespect and couldn't can help me find a lightbulb for my cars turn signal. Easy for them hard for someone that doesn't know cars to the full extent. Worst customer service I've had anywhere. I mean literally anywhere. All young guys and even an assistant manager that were just the worst employees I've ever seen. read more