This is the second time I've done an online review of this company. They are fantastic. Alex…read morehelped set-up my new system about 6 weeks ago when I moved into my new house. He did a wonderful, professional job then and his support continues. When I experienced a problem with my Apple TV, I asked Alex for help. He quickly responded with the right solution and got me rolling again. If you are not using this company for your A/V and IT solutions and support, you are missing out on outstanding service and support! Professional, prompt, and courteous - that describes American A/V Solutions and Alex!

Alex has installed Nest systems in 2 houses now for us and each time delivered a high quality…read moreefficient installation. He goes out of his way to help find an effective solution, as was needed when our HVAC had tripped due to blockage of a drain line. He helped unblock the line to ensure our system was back online. Would certainly recommend Alex for anyone considering AV work!

We've been customers since March 2014. Had a few glitches with the install, but they worked it out…read more Fast forward several years and we are moving to a city and state they don't service, so we can't transfer our contact. We own the equipment at this point as we have already fulfilled our first 3 year contract. We are only paying for the monitoring now. We tried to have our renter take over the payments and put it in her named, or open her own contract. They don't offer contracts with renters, they said, but would look into it and let me know by the end of the day. Our renter was moving in and we needed to let her know. Four days later, after the renter moved in and opened a contract with a company who would work with renters, they said they would talk with her. Too late. Now that I've tried two methods to retain our contract and have been denied, I need to cancel altogether. Can't get anyone to answer my question over the phone and haven't heard back from the rep, Bryan, since Thursday. So frustrating as they want me to pay over $300 break contract. AVOID THESE PEOPLE!!

Just a 3rd party middle man. You will get absolutely no customer service, and they'll transfer your…read moreaccount to another provider after the first 90 days with no heads up. No online account access, no way to view bills, statements or contracts, nothing a consumer in 2019 would expect from a service provider like this. This company is on its way out.

Dealt with Joe Moore. Guy is a class act and not your typical sleezeball salesman. No pressure to…read morebuy. Very thorough and knowledgeable. Joe does business the old school way -- with a hand shake and gentleman's agreement. And Moore Security follows through! His son Josh delivered my Liberty safe and anchored it to the floor. He took care to not damage my walls and was very careful. Very cognizant of best places to position the safe and gave me ample time to make up my mind. Detailed walk through to ensure I knew how to work the safe, change the code, and also to remind me to register for lifetime warranty. Made in the USA. Merica! Love the way it looks and feels. Be sure to add the electrical outlet.

Could not ask for a better customer oriented group of guys. Family owned and run business…read more Joe works the showroom floor and is very knowledgable about all the safes. Was straight forward with no sales pressure. He just answered all my questions and recommended several safes for me to choose from. Josh and Health worked with me over the phone to set up delivery. Called before they left the shop to alert me they were on their way. Showed up several minutes before the scheduled time. Only took them 30 minutes to set up the safe in my study, on the 2nd floor of my house!!!!! Made sure all the shelves were in place the lights working and paper work in order.

Kevin and Daniel were both awesome! Worked on a television for a bit in an awesome NVR Camera…read moresystem! They were very professional and easy to work with! Highly Recommend!!!

Worst experience ever! They didn't know how to even connect…read morea turntable. The work they had done is not good. Kept asking me for my possessions. Can we have your older equipment? Had to watch them constantly.Asking for money before work had even started. All I did was deal with their personal problems. Never again! I previously used them in 2021 and had similar issues.Very sorry to have given them a second chance.

If you are looking for a top-tier network and cabling company, I cannot recommend Structured…read moreCabling Pros highly enough. I hired them for a residential project, and Dan Penny and his team were true professionals from start to finish. While my project was residential, I know they also handle commercial work, and based on my experience, I would confidently recommend them for both residential and commercial projects. From the initial walkthrough to final installation, their level of knowledge and expertise was immediately apparent. They took the time to understand exactly what I wanted with my network and security camera setup and then made thoughtful recommendations to improve performance while also keeping costs in check. What really stood out was their efficiency and attention to detail. They found smart, clean ways to run cabling that minimized disruption while maximizing long-term reliability. Everything was done neatly and with a level of precision you typically only see in high-end custom work. Communication throughout the entire process was excellent--clear, timely, and proactive. They showed up when they said they would, stayed on schedule, and delivered exactly what they promised. It is rare to find a company that combines technical expertise, honesty, and craftsmanship at this level. Dan and his team exceeded expectations in every way. I would absolutely use them again and highly recommend them to anyone looking for a professional, clean, and reliable installation.

I cannot emphasize enough how incredible Daniel and his team are. We are renovating our home and…read morewanted to install security cameras, updated Cat6, indoor and outdoor speakers, a smart home system and seamless wireless with access points throughout the house. I found Daniel's excellent reviews on work he did in West U and River Oaks from when he was with Automation Destination and I was sold. Truly the reviews on Yelp did not disappoint. Daniel is an awesome communicator and he is EXTREMELY knowledgeable. He loves what he does and it shows. He doesn't just recommend the most expensive products out there. He recommended quality hardware for us in our budget. Moreover he is prompt and responsive. What I appreciate the most however is his attention to detail and commitment to his work. He is one of a kind. Before and after pictures attached.

Hansel and Dan really know what they are doing. Class act, very professional and got the job done…read more They were very receptive to changes that I wanted and were able to accommodate the extra cameras that I needed! Would definitely use them again! Thank you!

I recently had security cameras installed inside and outside my home by Hansel and his team. Hansel…read moreprovided exceptional service, was punctual and thorough in his job. He was professional and very knowledgeable about home security. Hansel also referred to us a reliable electrician for an additional job. I highly recommend Hansel and Dr Computer Service.

I don't normally write reviews...but Jay and his team were simply outstanding. Incredibly…read moreresponsive, comprehensive, professional, and fast. You don't normally get all of that without paying out the nose...but their prices are fair too. They go above and beyond to make sure that dinosaurs like me can operate their equipment, and are always available if help is needed. I'd give them extra stars if I could!

Jay and his team were amazing. Professional and knowledgeable!…read moreThey are problems solvers as well! They also clean up after the work is done! Will do business with them again! They came, they saw and heard, they kicked A$$!

I have had a few crazy incidents happen to me while living in Houston from having a knife pulled on…read moreme all the way to being a victim of theft. I purchased a home here and did not want to take any chances, so I was in the market to buy a security camera system. My needs were very specific, as I wanted full HD cameras powered by ethernet (IP Cameras) with an NVR box. From the systems I saw online and through Costco, the specifications never truly met my needs. After stumbling across a little store in the Dun Huang Plaza, I saw a sign stating they do security systems (CCTV). I went inside and met with Grant Lin. I asked him if they do home security and had what I was in the market for. He claimed they did in deed have what I was looking for and set me up with an appointment to set it all up. Grant showed up with his colleague, Alex, and they installed my security cameras, the NVR box, and even did all of the computer networking that would've been a pain in the butt for a techie, let alone an average joe like me. He even installed an app on my phone so I could monitor the cameras through there. They have really good customer service, and he told me if I had any issues, I could contact him right away. It was a fantastic experience working with Express Computer Solutions!