I received a manicure and pedicure. The manicure was the worst I have ever received and I left holding back tears. I asked to maintain my almond shaped nails and length. The nail technician only filed one side of my nails creating an off center point. I asked that it be evened out and she continued to only file down one side after I asked her to stop.She then handed me the nail file to file my own nails. My nails are now short and almost raw where it hurts. read more

Despite having an overall good experience when I got my nails done, I have been having horrible consequences for the last week. For days I couldn't use certain fingers because they were so sensitive. Then, on multiple nails pus bubbles have started to fill and burst. Now I know they are infected. I think the lady went in too much and the tools must have been dirty. Not sure how to fix this other than wearing bandaids and using Neosporin. Very unfortunate and very unhappy with my service. read more

I love this place. Cindy does such a great work on my nails. i don't live here but I always come to get my nails done when I'm in DC.

Today I got the best pedicure I have ever had. The person who took care of me trimmed my old-lady nails expertly (better than a podiatrist) and was very pleasant. I'm surprised at some of the low marks. I've been going to Acqua Luxe for several years and have always been more than satisfied. read more

I have been going here since they opened and they are like a real life "Cheers" - everybody knows your name. They are hardworking, kind, accommodating, talented, professional and reasonable. I was sad to see a middle score. They do a great job and they will do whatever you want, gel, dip, design. They are so good. Tina and Hannah are so charming and gracious and always trying to help.' Great place. You should try it! read more

I visited them today, having eyebrows waxing. Horrible experience, poor customer service, very dirty and messy place. The person did my eyebrows used very hot wax and burned my skin. When she finished she let me looked at it and I realized my eyebrows were uneven and she took so much off from one side and looked different and shorter from the other side. Not only that when I told her she didn't own her mess and mistake. Her colleague saw me and she accepted that was wrong. Unfortunately they even didn't try to correct it or apologize. Bad decision to go there. Be careful and don't get services there. I stopped doing my manicure there long time ago. Today wanted to give them a chance and do my eyebrows, also the place was convenient and close where I am. However big mistake. read more

I had booked a pedicure through class pass and brought my own gel polish (color and top coat). I was informed that though I had brought my own color I would pay an additional $15 as they needed to use the light to cure the gel. I asked if I used a polish from them what the cost would be and they stated it would be $15 as well. Paying extra to cure my nails is not the problem but to charge $15 when I have provided the main cost of the service is greedy. I have gone to different salons where once the product was provided you pay for the services. Considering it takes more time for regular polish to dry the amount of electricity required is practically the same for either service. My pedicure tech was very thorough to throughout the service. Just the predatory pricing practices that will stop my use of this salon. read more

Great group of people at Acqua Luxe. They work as a team. They make you feel like a family member.

Tried to give this place another chance but left with the messiest dip manicure I've ever had. This was after the nail tech attempted french tip nails and it was completely uneven and missing from the edges of my nails so after an hour into the appointment, she had to buff/take it all off. It was extremely hot on my nail beds. That's when she told me my nails were too short and to come back later. But that could have been assessed at the beginning of the appointment instead of wasting an hour trying a french manicure. Then she just did an all black dip. After two hours, I wanted to leave. There's no reason to come back. read more

Acqua Luxe - black dip manicure - Nail Salons Near Me - Chevy Chase, Maryland

I was going to let the hostile salon environment slide, but I draw the line at poor craftsmanship. My full set was so poorly done it had completely fallen off or had to be removed 5 days after service. Mean-girl energy salon, and bad nails. Pass. read more

Kim is the best! Her attention to detail and the care she takes for my mani & pedi's is awesome. I have been going for about 2 years here and always great service and my mani Pedi's last a long time. Reasonable prices. read more

Update: 3 days after my manicure. I took the polish off and my cuticles looks even worse. read more

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Friendly salon in bustling Friendship Heights! This was my first time and I would certainly return. I was greeted and seated quickly which I appreciated as I was on my lunch break. The nail technician was very conversational and did a great job with my nails. They do a warm towel and hand massage throughout the service. The salon was modern with white tables and red chairs. I would estimate 6 pedicure chairs. I did not use the restroom but say a sign signally that it was gender neutral. They offered me a cup of water and a small discount for customers paying in cash. read more

Acqua Luxe - Nail Salons Near Me - Chevy Chase, Maryland

Love to come here. It's always very relaxing and they always do an amazing job. Today, on my birthday, Lucie gifted me with the perfect Manicure! she helped me choose the color and did such a wonderful job. She even spoiled me with some yummy snacks Thank you for making my day perfect read more

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Horrible place, my nails were butchered here today. Cut waaaay too short, bleeding and I am furious I paid $80 for this mess. Really strange place - I $hit you not - at one point a customer who wanted a chair massage was asked to sit IN THE MIDDLE OF THE SALON, take her shirt OFF, and the nail tech proceeded to bang on her like a bongo drum with everyone staring while this poor lady was in her BRA. This place is crazy. read more

Acqua Luxe - Bleeding, throbbing nail cut too short. - Nail Salons Near Me - Chevy Chase, Maryland

This wasn't the worst experience I've had at a nail salon, but it was still not great. I went to Acqua for a gel polish removal and a regular manicure on July 9. I popped in because it was clean and busy, and I was already in Chevy Chase for a doctor's appointment. After a few issues here, I wish I'd waited until I got home, gel chips and all. I know of at least three places I can walk to from my house and get quality service. The tech I had didn't let the foils sit long enough, so she was aggressive when she scraped the gel. My natural nails looked awful. I knew that a gel removal meant some damage was to be expected, but this was too much. For the record, I'm not a gel manicure addict. I can count the number I've had in my lifetime on one hand. I'm not sure what went wrong this time. I was also frustrated with how she handled my nail length. I came in with long(ish) nails and asked her to preserve most of the length. She didn't. She cut them below the fingertip and nipped my nail beds. Once they were cut and filed, I noticed the lengths were uneven and pointed it out to her. To her credit, she could tell I was upset and offered to add tips. I was secretly afraid it would just be more damage, so I said it was okay. I let her cut them down more so they could at least be even. The polish looked okay, but it wasn't worth everything that came before it. It began chipping that night and was so bad that I had to remove it 48 hours later. I'm now focused on repairing my nails with nourishing basecoats. They can only do so much, but I'm lucky because my nails grow quickly. I know a lot of people are loyal to this place, so they're doing something right. My tech was probably just having an off day. I'm wary, but I'm not saying you shouldn't go to Acqua. I think those warnings and one-star reviews as a whole should be reserved for places that are unhygienic/unsafe, or if a place has terrible management. Just take caution. Be clear when you tell them what you want and don't be afraid to speak up. My experience made me decide that I won't be back, but YMMV. read more

Acqua Luxe - I found a photo on my phone that kind of shows the polish. The polish job was okay, though it felt lumpy. - Nail Salons Near Me - Chevy Chase, Maryland

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I have gotten many pedicures here from a variety of technicians here and they are always great and last two weeks. Even the regular, non-spa versions are very good. I also periodically get gel manicures. I have noticed that over time the space around the gel manicures is getting bigger and bigger. Today I got a gel manicure and it looks like it is a week grown out! I can usually count on 1.5 - 2 weeks for a gel manicure and this one will look horrible within a week. Looks like only pedicures here for me. Three stars only because the pedicures are good and staff of nice. Would give 2 or less stars for just gel pedicure. read more

Acqua Luxe - Nail Salons Near Me - Chevy Chase, Maryland

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It's not good. I was disappointed especially this particular 1 manicurist I won't name is not skilled enough.

I've found my new nail salon! I was so worried when I moved to the area that I wouldn't find someone as talented as my previous nail tech. Hannah and Tina are wonderful! These are two different SNS manicures that Hannah has done beautifully! I love how much care and attention to detail Hannah takes in shaping my nails. Also if you've never tried SNS, you should. I always used to do gel since they last so long. SNS last about the same amount of time but make your nails stronger so they don't break as easily. I would definitely recommend going here if you are in the Chevy Chase/Bethesda area! read more

Acqua Luxe - SNS nails - Nail Salons Near Me - Chevy Chase, Maryland

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TERRIBLE SERVICE!! I arrived for my 3pm appointment and left at 3:50 without being seen for my service after waiting nearly an hour for a mani/pedi. I do not recommend this establishment. Go somewhere else, don't give this business your time or money. In addition im six months pregnant and a woman of color, and felt as though I was being ignored and disregard as I waited with obvious discomfort. I'm very disappointed in my experience and the way I was treated. It's three days before Christmas and sadly did not get the spa treatment experience I was hoping for. read more

My wife and I walked in last Friday afternoon and were treated with the best service we've had in Maryland and the DMV area. Hannah the owner is very friendly and never before have we been offered water, coffee, and other drinks during our servicing at a nail salon. All done sanitarily and with a genuine gesture. We both had Pedicures done and my wife also had a Gel Manicure. Their Spa Pedicure chairs are newer and the water vortex bath for our feet was very relaxing. My wife's gel nail polish from a week ago still looks brand new and she is very happy with them. They found matching non-gel polish for her feet as well. They applied a natural topcoat on my nails and I've received compliments from my co-workers this past week. Nancy worked on my nails and Kim did my wife's and they did a fantastic job. The other technicians Lucie and Tina were friendly too - because they weren't busy they helped out with our servicing and we really appreciated that. If you're in the area I would highly recommend this salon. They recommended that we call ahead of time to set up an appointment next time - we got lucky and walked in at a good time. read more

This was my third time visiting and I will not be going back. My nails are uneven, poorly painted and look ragged. The service is ok, but clearly my nails were not filed enough. Very upset I paid $23 for this read more

Acqua Luxe - Nail Salons Near Me - Chevy Chase, Maryland

I have come to this place I've the years and now I remember why I stopped going. I got my first powder manicure the weekend before last and two days later the top coat had come off on the majority of my nails. I called them to let them know and went by yesterday to have them correct it. Unbelievably enough, they sanded my nails and put two top coats (a process that was different than the first time, which I asked about and they kept dismissing the question). It looks even worse now than it did before I went. They even had the audacity to say that I didn't have to pay as though I would have! Suffice it to say, the staff are nice but the quality is terrible especially for the price. read more

Acqua Luxe - Redone powder -- terrible especially for a job that they were correcting. Careless. - Nail Salons Near Me - Chevy Chase, Maryland

I went to get a mani-pedi on Saturday and paid $60. I've been to Aqua Luxe a few times before - two to three times for a regular pedicure, and once for a gel manicure. On this recent visit, I selected the OPI infinite shine polish, and was charged an extra $8 for a base coat application that's supposed to make it last longer. However, not even a week in (today is Wednesday), and my manicure looks a week and a half old. Aside from washing my hands, I haven't hand-washed any dishes or laundry, so I am very disappointed in the quality. Prior to this visit, I'd had a regular pedicure done at Mimosa salon in DC using the OPI infinite shine polish. I was impressed by the lasting power, so decided to give it a go on my hands this time too, but from looking at them one would think I used a regular polish. When I sat down to start my pedicure, there was another lady already getting hers. However, I was the first to get my pedicure finished. Of course, this lady could have been getting a spa experience of sorts, but either way, I felt that both the pedicure and manicure were rushed. My previous pedicure at Aqua Luxe (with Nancy, if I recall correctly) was so heavenly that I found myself craving to go back, since she did an awesome job massaging my feet as part of the regular pedicure. If I do decide to go back to Aqua Luxe, I will make a reservation with her. She also really went the extra mile the last time I went (close to store closing), but did not rush the process. Aqua Luxe is in my neighborhood and I've gone back there out of convenience rather than having a great experience. I would like to be a regular, but I find the inconsistency in the quality of their service to be off-putting, as well as the surprise extra charges for seemingly routine things. From my observations, known regulars (and those who look like they have lots of money) receive better quality service than the likes of me who go there once in a blue moon. Also, if you have one nail technician who you like and keep going back to, I think that increases the chances of you getting a quality mani or pedi. read more

I've been to a lot of salons over the years, and this one deserves 5 stars ! Have been going to Tiffany at Aqualuxe nails for several years. She's so gentle as well meticulous to make my toes pretty again! The salon is very clean, and COVID safety measures have been put in place making me feel at ease going for a mani/pedi. The tools they use are for me only and each time they are sterilized and saved for my next visit. It may seem frivolous during a pandemic to get a mani/pedi, but it sure does lift the spirit and puts a spring into my step again. read more

Went to the salon with a group of friends for a special event. All of us left with very different nails then what we wanted and a series of cuts on our nails. Used the same cuticle tools on all of us without cleaning them and moved us around multiple times. Nails still hurt about 4 days later :( read more

Acqua Luxe - cut and redness on finger. - Nail Salons Near Me - Chevy Chase, Maryland

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I love this salon and can count on them for a great manicure or pedicure. The technicians are so sweet and funny too!

Came to visit in D.C. , and needed my nails done...I discovered Acqua Luxe and the hospitality was outstanding and they were very interactive. My nails look great and after paying they surprised me with a Chinese New Year and Valentine's Gift...truly a location I will for sure revisit and never forget ! Awesome Job! read more

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My daughter went here and received the worst nail design. It was not what she asked for, and they couldn't understand her well enough to correct it at a cost of $60. I've heard so many complaints about this place, but it was the only we could get into so went against better judgment. Many better less expensive places in Bethesda. read more

I think I had my first angry manicure experience. The nail tech was doing my nails like she was angry at my fingers. The water to soften my cuticles was cold and she filed my nails crooked (I pointed out both issues which made hey rougher and work faster). Not the worse manicure I ever had but I would never go here unless I'm desperate or in a time crunch since they're so convenient to where I live. Management needs to train these techs better. What an un-relaxing experience. read more

An amazing nail salon! Hanna is the best! There's a great selection of colors and the women are very nice and accommodating. Highly recommend. read more

Acqua Luxe - Nail Salons Near Me - Chevy Chase, Maryland

Worst pedicure ever - it was done in 20 minutes. They didn't even let me soak my feet for more than 2 minutes. It seemed like a polish-change rather than a good pedicure. I'm a regular so I'll be back, but not with the technician they gave me today. Even with the discount they gave me, it was not worth the price. read more

I just finished such a relaxing pedicure here. They have great customer service and the atmosphere, while intimate, is clean and inviting. I used a ClassPass credit to go here but They definitely have my service going forward. read more

It was $35 to get a pedicure. Relaxing atmosphere and good service. The place is super hygienic too. They pay a lot of attention to making sure everything is clean I recently got my eyebrows waxed here. Only cost $12! The woman was very fast and I liked the way it came out. I walked in without an appointment on a Sunday afternoon and was seen immediately read more

I got my nails done by ivy and I was really happy. I'm extremely particular about my shape for my nails so she was really patient and at one point I asked if I could file them a little myself to show her how I liked it. I would suggest all nail technicians to continually ask their client if they like the shape because hardly anyone ever does. The salon was kind of cold from people walking in and out but they pointed a space heater towards me once I mentioned it. I will be going back to see ivy read more

Acqua Luxe - Nail Salons Near Me - Chevy Chase, Maryland

Gets 2 stars because the staff is nice and the place is clean with lots of color options 50$ for a fill-in with gel polish that dried with bubbles. If I didn't have to get back to work. read more

WARNING: Do not go here! They burned one of my eyebrows when waxing them which left a scar and my eyebrows very unpleasant. (See picture below) Not to mention, she filed my nails crooked and different shapes. And the "Spa" pedicure was pretty much the same or less quality than the regular pedicure. She basically washed my feet which I could have done at home. I was in the area so I wanted to try something new but after this experience, I won't be going back. They are overpriced for the skills they have. I will stick to my regular nail salon - Mimosas in Dupont - which is better priced, has better service and gives you mimosas and champagne. read more

Acqua Luxe - They burned my eyebrow. Don't go here! - Nail Salons Near Me - Chevy Chase, Maryland

I live in the neighborhood where this nail salon is located. I was hoping to find a great salon that I could walk to on a regular basis. Unfortunately, I received very poor customer service. The nail technician began working on my pedicure and within a few minutes picked up a phone call. She then said "hold on" to me and walked out of the room. I was left with one foot in the water and one foot out for over 10 minutes with one of my toes roughly filed and hurting. The other staff kept asking about her and then I began to ask if she was coming back. I received no answer, only a continual calling of her name. After five more minutes I decided to leave and asked for a towel to dry my feet. By this time they brought someone else, but at that point I was very uncomfortable and needed to make sure I met my next appointment. As I said thank you and left I heard the staff giggling at my expense with the others. As one of the few minorities in this neighborhood I was happy to support a minority owned business. Top customer service should not be asked for especially when the customer is patient and nice. Derision as she leaves is a further insult. read more

My boyfriend lives literally 15 feet away from here so I decided to try it out yesterday because it was so convenient. The salon is small but super super clean and modern. I really enjoyed the layout and the look of everything. I was seen right away which I kind of expected since I went on a Monday afternoon around 3pm. Sadly I didn't catch the name of the woman who did my nails. At first she wasn't really paying much attention and kind of rushing. She was pretty reckless and was just swiping things across my nails super fast. She ended up cutting me with the file. I was bleeding and she was holding pressure on it so I wouldn't see it lol. As nail cuts go, it's pretty deep. She was very apologetic and took her time afterwards, but it shouldn't have happened in the first place. The rest of the time I was just tense because my finger was hurting and she had already done it once and poured alcohol on it so it was hard to enjoy anything after the. She was very meticulous with the shape of the nail and making sure my cuticles looked good which I appreciate. I love the color too. In the end I paid $35 for an acrylic fill with REGULAR polish. That is high even for the area. Ive been everywhere in the dmv and even some nicer places only charged me $30. Also, since she cut me so I expected her to take some off, which most salons do out of courtesy. read more

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This service has not only gone downhill but put me at risk. After the lockdown ended, I tried this salon for a dipping powder fingernail fill and pedi, despite the high prices, as the manager had been asking me to do so for over a year (I was an occasional customer for polish changes). With some reluctance, I did, and the work was good, close and prompt, so I made another appointment specifically with the manager, while on the premises. When I returned one month later, it was total anarchy. No one knew with whom the appointment was made, no one could reach the manager, and the young lady who took care of me got several processes confused. It was only when I returned to my previous salon that I discovered 'confusion' was not the only problem. The nail treatment was so ineptly done that I had both water and fungus under two nails, which can turn into something much nastier--a nail bed infection. To make matters worse, I had asked the manager to call me, which she never did. This neighborhood is blessed with lots of services, which means lots of competition, and any salon needs at least one person capable of making and honoring appointments and communicating with customers clearly...not just in English but in multiple languages, as there are employees from several embassies living up here. I'm back with my reliable salon in Bethesda and staying there. read more