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    Action Carpet & Floor Decor

    4.9 (153 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

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    Response time

    50 minutes

    Response rate

    100%

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    Services - Action Carpet & Floor Decor

    Carpet installation

    Carpet restoration

    Action Carpet & Floor Decor Photos

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    Recommended Reviews - Action Carpet & Floor Decor

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    Reviews With Photos

    Laminate by Bruce in hickory with micro bevel.

    This privately owned business has a vast variety of sample products: carpet, hardwood, engineered wood floors, laminate, plank, tile, baseboards. They offer tile for other projects, too. They also offer binding of carpet so you can create custom area rugs. Shawn was extremely informative about products. We wanted a new floor and new baseboards throughout, and updated fireplace surrounds. The laminate floor, baseboard, and retile of fireplaces quote was competitive. The demo, prep and work was concluded in 4 days. The workers were communicative, thorough, and artists, and kept the work environment tidy. We are extremely pleased with the work and results. I plan to seek more services from this store at a future date!

    New carpet in office
    Randy W.

    The Action Carpet Team was exceptional! We had done some shopping around and decided on Action because of our experience on the first visit. Steve did a great job explaining & providing carpet choices. Shawn provided great support & customer service on our follow calls & questions & Kany was the cherry on top explaining the details of old carpet removal & installation. The pricing was very competitive as well. The install team showed up on time & did an amazing job! From moving furniture to removal & then installing the new carpet, they we friendly and thorough in the job. A 5 star experience with great attention to detail and exceptional customer service! Highly recommend & will be giving out referrals to friends in need of new flooring!

    Our experience working with the Action Carpet was excellent from start to finish. From meeting Kany in the showroom and getting his valuable insight, then to working with Shawn to finalize our purchase and scheduling, and then having the very capable installers complete the process, all was done with professionalism and patience. Thank you so much! We are very happy with our new carpet and laminate.

    Transition between the new wood floors and the tiles
    KC P.

    The best customer service! The quality of their work is phenomenal. Our floors look amazing. They are so patient with us, we had a million questions and came by multiple times before moving forward with an estimate/quote. Never once did we feel pressured or pushed into anything. They are so passionate about their work. Family owned and managed very well. I will definitely be a repeat customer! Be sure to ask about your baseboards to be included in your estimate. We went with large tiles and wood for the bedrooms. We forgot but they provided that service as well. We are so happy we chose Action Carpet over the other 6 companies we researched. Top notch!!!

    We went with the Mohawk laminate flooring. Durable for our toddler and pets.
    Rona R.

    The planning process was quick and simple. It took about two weeks from our initial quote to floor installation completion. One issue popped up after the install but Omar on the team was quick to respond. He gets a gold start for customer service!

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    8 years ago

    Great work and great customer service. I would highly recommend them and intend to use them again!

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    The selection and installation of our Mohawk engineered wood floor exceeded our expectations.

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    Page 4 of 4

    Ask the Community - Action Carpet & Floor Decor

    I have extremely heavy furniture that most are 2 pieces, one sitting on top the other to make it appear as one piece. Do you have a team of at least 4 to move furniture to get the carpet installed?

    Good morning out installers are 3 person team please send me some photos to kany@acfloordecor.com And I will let you know.… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Action Carpet & Floor Decor

    Anthony was very knowledgeable, professional, honest and communicates everything with us in a timely manner.

    Mentioned in 18 reviews

    Read more highlights

    Friendly Flooring

    Friendly Flooring

    4.7
    (350 reviews)

    We've been customers of Friendly Flooring for a few years now, and Brock has consistently gone…read moreabove and beyond every single time. Whether we're placing a big order or just need something small, he's always just one text away and responds quickly. What really stands out is how he takes care of his customers he keeps you informed, walks you through the process, and makes sure you always know the next steps. There's never any confusion or guessing, which we really appreciate. Because of his top-tier service and reliability, we'll definitely continue to be loyal customers. Highly recommend working with Brock if you want someone dependable, responsive, and easy to work with.

    Working with Jason and his team at Friendly Flooring has been an awesome experience. His pricing…read morewas fair and service top notch. Brock at the shop is very knowledgeable about all different flooring types; helping up choose our material and color and very generous checking out their samples. The flooring we chose was backordered (confirmed by another company we had a quote from) but Jason found a little extra supply and was able to hold it for us quickly which moved our renovation along faster than it otherwise would have! Our installer was Lester and he was great. Very nice, very skilled, and was glad to answer questions and ask us questions along the way that would affect our install. We installed the Opulux Grandeur laminate and love how it looks. Here's to hoping it holds up as well as the manufacturer says it will!

    Floor Coverings International

    Floor Coverings International

    5.0
    (16 reviews)

    I had the pleasure of working with Travis and his assistant Lissie at Floor Coverings International…read more(Carlsbad | Oceanside | San Marcos | Vista), and I can't say enough about how generous and helpful they were throughout the process. I'm an interior designer based in the Bay Area, helping my elderly parents in San Diego select new carpeting remotely, which added a layer of complexity to everything. From the very beginning, Travis and Lissie were incredibly responsive, patient, and willing to go above and beyond. They took the time to source and send multiple rounds of samples, talk through options with me, and really try to help us land on the right direction, despite not knowing me or whether the project would ultimately move forward with them. What stood out most was their professionalism and kindness. They treated the project with care and attention, even though it required extra coordination and didn't follow a typical, straightforward path. In the end, we needed someone local who could be on-site with my parents to guide the final selection in person, which wasn't a service they were positioned to provide given the distance. That said, the samples we were most drawn to aesthetically were ones Travis had sent, which speaks to how well he understood the brief. If you're in their service area and looking for a knowledgeable, honest, and genuinely helpful team, I would absolutely recommend Travis and Lissie. They are the kind of people you want to work with.

    If you want the red carpet service, Travis is your guy. I was impressed with the detailed quote…read moreprocess, and the knowledge that came with the quote made me feel confident they would do an install that was perfect. The other installers did not discuss the same level of detail. Since I chose tile, Travis has a subcontractor who does the install, and they were amazing. The foreman was on site the first couple of days and again during the week and the last day. Travis came by multiple times during the install. Everyone was on time, answered the phone and communication was great. I made a few last minute changes and they all worked with me through each step. The process can be really stressful for a home owner but I am so happy with the result. This will not be the cheapest quote you will get; they are more expensive than other places, but I have heard too many bad experiences and unnecessary delays from other installers. This went so smoothly and I never felt nervous about the project.

    West Coast Flooring Center Vista

    West Coast Flooring Center Vista

    4.2
    (368 reviews)

    I highly recommend West Coast Flooring for LVP and carpet. I connected with them through Costco and…read moreit was a great experience. Alfonso came to meet, measure, and offer floor selections and it was a pleasure; no hard sell...just good information and suggestions. The first phase was the LVP (luxury vinyl plank) and Francisco, and Sergio did an amazing job! Great communication, attention to detail, friendly, respectful of my home, and a beautiful installation. The second phase was the carpeting which was completed seamlessly in one day by Denny & George. Once again, great work ethic and a good experience all around!

    We decided to go through Costco for our flooring. Costco contracts through West Coast Flooring in…read moreour area. Flooring for the entire house is a major investment and we feel the cost was reflective of the quality of the product. We can honestly say it was a positive experience from first call to final day of installation. The first call was to Bridget, who set the home appointment with Jaylene. Jaylene was very patient and helpful in the selection of the flooring. We chose Core Tec Butterscotch Oak. Brian then contacted us to set the installation date and answer any questions. Deni and George arrived on time on 7/13 and completed the job on 7/17. They are highly skilled and did an amazing job. We were impressed with their work ethic and respect for our property. They swept and mopped every room at the end of each day and cleared all debris every day. We really appreciated that. We could not be happier with our choice of flooring and highly recommend West Coast Flooring.

    Action Carpet & Floor Decor - carpeting - Updated July 2026

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