I wish I could give more than 5 stars!! Carlos and team are deserving, as an honest and quality…read moreauto service business is hard to come by. We live in Orlando, but after being nickel and dimed by Greenway Ford for years, we decided to give Carlos a shot. He came highly recommended by my mother-in-law, who raved about him for months prior. Carlos was able to check out my car right away. He did a thorough diagnostic assessment, and went over results in depth with my husband and I, and fixed the issues within a day (pretty major ones). He charged us almost $2k less than Greenway quoted us, too! Money aside, the work was excellent- they fixed an ongoing issue that Greenway didn't fix over two years. Thank you Carlos, wife, and staff. We really appreciate your honesty and excellent work on Big Red-- yes, we named the SUV. :)

I truly appreciate this shop. If I lived here locally, they would be my go to shop for sure. In…read moreless then 24 hours they fixed our issue. They had to call and order the part. They had the work done less then an hour after the part arrived. They kept our vacation on track and couldn't be more grateful. They are awesome.

I came in for an oil change, which was priced reasonably. The quality of my experience: efficient…read moreand convenient appointment booking, excellent maintenance support, friendly team, tidy and welcoming waiting area. Also, I appreciate their follow up and feedback. I will return for my auto needs.

Last year I took my car a Honda Element (this was around March) to get the VTEC Solenoid replaced,…read moreI purchased a brand new one and brought it with me to make it easier for the mechanic. My problem never went away and thought it just needed to be reset so I had a mobile mechanic take a look. Turns out they never changed out my part, took my part, and still charged me for a service they never did. This place is a literal scam. They also tried telling me other parts of my vehicle were going bad which the other mechanic showed proof of not being an issue or even close to being worn out. Don't ever come to this place unless you are ok with getting scammed.

ANGEL SHOULD BE FIRED!!!!!…read more After today's visit and the way Angel treated my wife I will NEVER visit another Valvoline again. I called the number for this location to see if personal checks were accepted. I was told yes with ID. When my wife tried to pay Angel rudely told my wife they don't and that no one would have told her that. He went on to say she could leave but they would keep her car. Seeing that she was in the car during service this would be a physical threat. Another employee apologized to my wife and said no one likes to work with/for Angel. I have placed a call into corporate...THIS IS NOT OVER!!!!

On February 28, I brought my 2018 Dodge Grand Caravan to Valvoline for an oil change. At the time…read moreof arrival, the vehicle was operational. During the service, Valvoline staff made comments about a noise coming from the vehicle and stated that it sounded like a transmission-related issue, specifically suggesting it may need transmission fluid. Based on that concern, I requested that the fluids be checked. I was informed that they were checked, and the service documentation reflects that the transmission fluid was marked as "OK." This vehicle has a sealed transmission system, and no explanation has been provided as to how the transmission fluid was properly verified. On March 17, while driving to Xtreme Motor Works to have fluids topped off in preparation for an out-of-town trip, the vehicle began bucking. Due to safety concerns, I left the vehicle at the shop overnight and did not continue driving it. Valvoline later acknowledged responsibility for an oil leak related to the prior service. I offered to have the vehicle towed to the mechanic for repair. This option was declined. Valvoline staff stated that the vehicle was safe to drive despite the oil leak because there was still oil in the vehicle. On March 18, they chose to operate the vehicle and drove it approximately 30 miles to the mechanic shop. Following this, the vehicle's condition worsened significantly. The vehicle is now completely inoperable and presents multiple transmission-related fault codes consistent with pressure loss and internal failure. Valvoline has since refused responsibility for the current damage, stating they were unaware of any transmission issue and has closed my claim. While I acknowledge the possibility of a pre-existing condition, Valvoline identified a potential transmission concern during service, documented the transmission fluid as "OK" without a verifiable method on a sealed system, accepted responsibility for an oil leak, and made the determination that the vehicle was safe to operate. They then chose to drive the vehicle despite the availability of a safer alternative. Valvoline failed to exercise reasonable care in handling the vehicle. The decision to operate the vehicle under these conditions directly preceded and contributed to a significant worsening of its condition.

I've been screwed over by mechanics more times than I can count so it was important to me to find…read morean honest company after moving cross country and I've found that with Marco's! Not only are they honest and fair, but they're also friendly and kind! The waiting room was clean and they didn't scold me when I accidentally took someone else's keys Highly recommend!

Phenomenal customer service, and response times. Staff is extremely professional; trustworthy and…read morehighly recommended!

Man, these guys are great! Got me in and out faster than Jiffy Lube. Fairly priced…read more.. Rusty and team are juts great people. Fastest Oil Change I think I've ever had.

While on the highway, I got a flat front passenger tire. I had already booked my Genesis to go to…read morethe Hyundai dealer for a wheel alignment, but then the tire thing happened. I went to another shop and purchased a tire because I didn't trust driving to Orlando on the spare. That also was a mistake. I blame myself mostly, because my car has never been to any other shop than the dealer and most of these places have no clue how to care for luxury cars. I paid for a wheel alignment, balance and oil change. When they were done, my car was driving like crap. It was not driving as smooth as it usually does. I brought the car back to them, I don't know what they did but they took it out for a drive 3x. When they came back they said it was fine. It was not fine. It was driving rough, and even shaking when it got to a certain speed. I drive out and came right back and asked again for the supervisor. The "probable" issues were: 1. Maybe your barely driven car has a transmission issue that's why it's shaking. 2. Something is wrong with your 2 brand new tires that's why they are riding so rough. I won't say what the real issue was which was partially their fault when I finally brought it to the dealer, but needless to say they will never touch my car again. I had to get another wheel alignment and balance. I considered bringing the report from the dealer to them, but I was so disgusted I knew I would get into an argument with the supervisor so I decided to just take the loss and never go back there and I probably won't recommend anyone to go there either. If you don't know how to service a certain car, you should tell the customer.

I have had all my vehicles service at Pep Boys and Preston Moss is my service rider and I go to him…read moreevery time. I've had at least six set of tires done balance rotated and aligned and I've never had a problem if there's an issue just go back to Preston and he'll take care of it!

appointments times means nothing, waiting 1.5 hours before retrieving my keys and left for a tire…read morerepair. Went down the road and it was completed in less than 15 minutes. Pep Boys St.Cloud was my go to place for any problems with my vehicles----but customer service sucks here so I won't be back ...other than I have my tire warranty there for 3 Vehicles

This place is great. Better prices. Good work good employees and get fluids topped off Everytime…read more Wouldn't go anywhere else.

This place deserves 0 stars and I highly recommend nobody using them for any service to your car…read moreunless you want the issue to worsen. For one, they don't know how to tighten bolts on oil pans and will leave your undercarriage covered in oil. Secondly, they'll lie right to your face and tell you some nonsense lie that has nothing to do with the issue because they can't own up to their mistakes. Went to get the bolt tightened on the oil pan that they left loose and they still didn't tighten it all the way. On top of that, they didn't top off our oil and put a filter in that we didn't need only to jam it into position causing more issues. Horrible service, I don't see how theyre up and running honestly.

Finally! A place where I can trust my entire company fleet. Thanks guys!read more

Hands down the absolute best!!! So accommodating and everyone in there is just genuinely nice…read more Highly recommend!!

Karl recharged the air conditioning on my Charger RT, and it's blowing cold now. Quick and…read morereasonably priced. Thanks again.

I needed to get a headlight replaced, and contacted multiple companies through Yelp to find one…read morethat could handle my car's unnecessarily complicated process to do so. This Davenport location was busy, but they still contacted me swiftly and informed me that they had availability at this Kissimmee location (which was actually closer to me, so even better!). They were able to quickly get me in the next day (the could have even done same-day if I wasn't busy), and replaced both headlights for under $160 total. Staff were friendly and super helpful. The Kissimmee location may have been closer now, but I will definitely be checking out this Davenport location when I move closer to it soon!

I came looking for new tires. I had a coupon offering $80-$100 off new tires. The first off was way…read moreout of my price range. After calling my wife I was ready to leave, but the manager stepped in asking if he could do something. Asked me my budget and what I was looking for. Him and his assistant gave me new pricing based on my budget. The tire they offered was called Arizonan, a tire made by Cooper Tires. I later read this is a tire made for Discount Tire. This explains why they were able to give me special pricing...they control the pricing on their tires. If this budget friendly tire is good and I get all 65,000 miles my car odometer will be over 250,000 miles. I am giving 4 stars because the local Discount Tire was very friendly and showed a willingness to help. Their speed of service was amazing. From the time I arrived to the time I drove off with new tires was a little over an hour. Tires are way too high right now. It just seemed to easy to drop the price and give me a budget friendly tire. I doubt they could have done that with a bigger national brand. The only tire they could make budget friendly was their own. Hope it is a good tire. Hope it is a safe tire!!!!!

Had an appointment to fix a flat and rotate tires. Watched them fix the flat and over inflate the…read moretire. No rotation or check of other tires. When I told them they didn't rotate the tires he told me that he could help me make an appointment . Been going to discount since 2010. Always get the best tires they offer and their plan. Love the discount on cypress garden and the one on Osceola parkway. Today I learned not all discounts are equal ‍. Next week I crawl back to the Osceola location and apologize for cheating . Lesson learned.