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    Action Sports Construction

    5.0 (1 review)
    Open Open 24 hours

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    6 years ago

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    Got Bikes

    Got Bikes

    4.6
    (183 reviews)
    4.6 km
    $$

    Really nice owner. He helped me to cut the stem of my bike seat to lower it. And change to new…read morecomforter seat! Totally recommended.

    I called in to got bikes and inquired on if they can fix e-bikes with electrical issues…read more I believe the guys name was James. He let me know that is is something he could fix and that he was familiar with the issue. I let him know that we've tested the battery and the issue was with the controller. He let me know that it would be $150 + parts. This guy had my bike for 3.5 weeks before I heard anything from him. When I did hear from him, he let me know that he did not have any luck when contacting the manufacturer on their website and that I needed to pick my bike up immediately or he'd be charging me $25 a day in Storrage fees. I let him know that I need more of a heads up to pick THE BIKE up before he begins charging me $25 a day and I inquired on what website he was attempting to contact for THE BIKE. Apparently this guy had been contacting the wrong website the entire time. I gave him the correct site to contact and he said he'd get back to me. I heard back from him a couple days later again with him, threatening Storrage fees if I didn't come pick it up. He was extremely rude, still charged me $150 for nothing, and charged me $50 because it took me two days to come get the bike. This guy is extremely rude and disrespectful and over charges for his own negligence.

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    Got Bikes
    Got Bikes
    New Authorized Dealer, We come to you!!!

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    New Authorized Dealer, We come to you!!!
    Hyland Family Bicycles

    Hyland Family Bicycles

    4.6
    (422 reviews)
    4.4 km
    $$

    Bill and Kevin are the best! Long story short, they went above and beyond to ensure that my bike…read morewas taken care of in the shortest time possible. Instead of making me wait for a part that wasn't in stock, they found a way to acquire that part in less than a day and had me back on the saddle in less than 48 hours. Im glad I purchased my bike at Hyland Bikes!

    Bike Ward…read more Family-owned local bike shop that's been in business since 1963, and at this current larger location since 1989. I was in the market for some accessories for my son's bike and instead of taking the lazy way and ordering from Unca Jeff, I decided to do the right thing and support a local cyclery. And I'm glad I did. The Good: *Small private lot *Very convenient location if you live in Willow Glen or Cambrian. *Open seven days a week *Staff is super helpful and not pushy *Sell bikes and accessories, as well as bike maintenance and repairs. *I accidently bought the wrong type of rear bike rack** and I had already opened it and tried (unsuccessfully) to install it. I took it back along with the bike thinking I'd have to eat the cost of the rack since I'd already opened it, but they were more than happy to order me the correct one. Now that's customer service!! *Trade bikes for store credit *EXACT SAME PRICES AS AMAZON ON ACCESSORIES. I know that's hard to believe, but I checked, cuz you know... I'm a cheap-ass and am always curious, but yeah. The Meh: *No street parking on Meridian, but you can on nearby Blackford Ln. The Ugly: *Parking lot is a little tight, especially if you have a long vehicle and a hitch with bikes on it. Conclusion: Great little family bike shop with fantastic customer service. Highly recommended. **Be sure you know what kind of rear brakes your bike has either drum or disc when buying mountable accessories.

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    First ride on my new bike!
    First ride on my new bike!
    Hyland Family Bicycles
    My friend and I at Coleman lake

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    My friend and I at Coleman lake
    Specialized

    Specialized

    3.2
    (11 reviews)
    6.6 km

    everyone is very helpful, and generally nice to the customers. will keep going there…read more The service guy is very very thorough would highly recommend

    Our family made a 30-minute drive from Los Altos to the Los Gatos store on a Monday (today)…read moreafternoon, fully intending to purchase a cargo e-bike for daily school drop-offs. We have purchased Specialized bikes for 30 years, so we came in ready to buy and simply needed basic staff assistance to test the fit. When we arrived, the three employees on the floor were occupied with other customers. We waited patiently for them to finish. Once those customers departed, our family was the only one left in the entire store. We waited an additional 10 minutes, yet none of the three employees greeted us, made eye contact, or offered any assistance. It is impossible to accidentally overlook an entire family standing in an empty showroom. Making a dedicated trip to a **direct Specialized store** just to be treated as if we were invisible is beyond unacceptable. This isn't just poor floor service; it is a **complete failure by management** to enforce basic retail standards or foster a welcoming environment. **Train your employees.** There is absolutely no excuse for this level of sheer apathy. Because we could not get a single employee to speak to us, we walked out. **Do better, Specialized.** We will be taking our business to a bike shop that actually respects its customers.

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    Specialized
    Specialized
    Specialized

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    Action Sports Construction - mountainbiking - Updated July 2026

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