I have had a few trainers at Fitness 19 and currently have George Lopez and he's probably the best…read moretrainer I've had. Very patient in explaining the proper form. It takes me ever to catch on so he shows a lot of patients. Excellent personality also.

My friend brought me in as a guest this week, and unfortunately, my experience with the blonde…read morereceptionist at the front desk was very disappointing. From the moment we approached her, her attitude was rude, cold, and unwelcoming. As my friend and I were walking toward the equipment, my friend asked if I could take a tour of the gym, and she simply responded, "Okay," with no friendliness or customer service. Later, when my friend was trying to help me get a 30-day pass, she asked how I had gotten inside. Keep in mind, there was no one at the front desk when we entered, so there wasn't even an opportunity to check in. Throughout the entire interaction, her attitude remained snobby and dismissive, and there was absolutely no reason for it. What really stood out was watching her interact with men who walked into the gym afterward. Her demeanor completely changed--she smiled, greeted them warmly, and spoke to them in a much friendlier tone. It was obvious that the level of customer service she gave them was very different from how she treated me. She also had me waiting on the couch even though the manager wasn't helping anyone at the time. My friend and I asked the manager about her behavior, and he agreed there was no reason for it and said he would speak with her. No guest should be made to feel unwelcome the moment they walk through the door. A receptionist sets the tone for the entire gym experience, and everyone deserves to be treated with the same respect, professionalism, and courtesy.

I've been visiting the Planet Fitness in Covina and, overall, it's a good gym with a lot to offer…read more The staff have always been friendly and welcoming, and I appreciate that this location is much larger than the Baldwin Park gym. There are more workout stations, more equipment, and more lockers, so I rarely have to wait for a machine, even during busier times. The only downside is that the facility doesn't seem to be maintained as well as it could be. I've noticed some equipment that appears worn or damaged and could use repairs or replacement. The floors, including the women's restroom floor, have also been noticeably dirty during my visits. I also noticed a few members carrying their backpacks around the workout floor. While I understand people want to keep their belongings close, allowing bags on the gym floor could become a safety hazard if they're left near equipment or walkways. Overall, this location has great potential because of its size, variety of equipment, and friendly staff. With a little more attention to cleanliness, equipment maintenance, and enforcing gym policies, it could easily be an even better place to work out.

I'm updating my previous review because things have improved. I came back a few days later, and I'm…read morehappy to say the air conditioning is working now. The gym feels much more comfortable, and the difference is definitely noticeable. I'm glad the issue was addressed because it makes a huge difference during workouts. Thank you for listening to your members and making the experience better.

I love this gym. The racquetball courts, the variety of equipment and always a friendly greeting…read morecoming in to the gym. I'm very grateful to have this very well thought out gym. The changing rooms are always clean. My only concern would be to clean the concrete around the stairs to the swimming pool that is getting a bit dingy. Overall, a very well run and considerate gym. Our whole family goes!

Just your average LA Fitness. Good thing is it's right off the freeway for anyone that's driving by…read morelike myself. It seems to be a relatively newer location and has a good amount of parking. Compared to some of the other locations, this place seems to be maintenances fairly well as it was clean and all the equipment is in order. They have a pool, jacuzzi, racket ball court, basketball court, and Pilates. Basically everything you'll find at the other locations.

I've had memberships at Fitness 19, Planet Fitness, King's Gym, LA Fitness, 24 hour and Fit Gym in…read morethe past--and Paradise Gym is by far my favorite. Paradise truly has the best machines, and even when it's busy, you can always get your full workout in because there's such a great variety and volume of quality equipment. That alone sets them apart. The environment is friendly, fun, and upbeat, which makes it a place you actually look forward to going to. What I also love is that there's access to trainers for both beginners and more advanced lifters, so no matter where you're at in your fitness journey, you'll feel comfortable and supported here. The owner, Elsa, is incredibly accommodating and clearly takes pride in her business. It's obvious she invests both time and money into making this gym stand out. The layout is well thought out and flows in a way that just makes sense--you can tell a lot of planning went into it. The gym is very well equipped with all the extras you might need to do any workout. She also has more upcoming renovations planned which shows she's committed to keeping the gym fresh and continually improving. I'm excited to see what Elsa has in store. Overall, Paradise Gym stands above the rest. Highly recommend!

This is one of those facilities that looks super cool on Instagram but falls flat on its face in…read moreperson. Machines and equipment look cool but then the dirtiness and lack of buttoning up items against the walls and electrical conduit make it seem dirty and unfinished. It's like a person who paints a room with a roller but doesn't edge. And then there are the trainers. Don't try to give somebody friendly advice because you've been lifting for 30yrs because they'll get mad at you for talking to other people that you didn't come with. They want those people to pay them for advice and some of them don't deserve it when you overhear them talking to their clients. I won't talk about the bathrooms. They've already been talked about.

I've been coming here for about 4 months, and it has been amazing. Jose is an amazing person who…read morenot only focuses on physical health but also has built a community of friendship, healthy eating, and service to the community. His workout routines change and challenge the previous week PR which keeps the sessions interesting and committed to consistency in building a healthy lifestyle. Everyone has been super welcoming and supportive, which makes it easier to keep on coming back. Thanks Jose for your dedication and for holding me accountable for my health! He offers a 7 day pass for anybody interested in checking out the gym and his workout routines. He has various classes in the morning starting at 5:30 am and the latest at 7:30pm providing various options for all types of schedules.

All. As a long time member of the "normal" club, where you may had started with any time of the day…read moreto workout, then as times changed so did the availability of the doors being open and unlocked. But if that was not enough to be of concerned with, I also had to deal with broken equipment, rude or disrespectful members or simply those that are not at the gym for any purpose other than gawking at other people. My wife has attended Athletics For All (AFA) for years and I finally dumped the "normal" gym and moved to AFA. Do you like accountability from the trainer and your workout cohorts, then this a for you. Being strong is not a must, but being a strong minded person with a heart and soul for success of your body if needed. I cannot say how much this family has transformed me and how I feel about myself. You will gain: Confidence. Love. Graciousness. Humanity. Give this a try. It's not easy, but it is fun and you will be appreciative of the results.

I can't say enough good things about Bryan. He is very knowledgeable and supportive! Every workout…read morehas a purpose outside of burning calories -- I have built strength, improved mobility, and gained confidence. You just work closer to becoming the best version of yourself. So, I HIGHLY recommend training with Bryan! :)

Brian has been the best decision I ever made ! He's very patient and knowledgeable about helping…read moreme get better and stronger one step at a time. I don't have the words to express what a great experience it's been having him help me. I'm so thankful for him and his help! 10 out of 10 and a SOLID 10!!!

I have made several attempts to cancel my membership and have gotten a verbal confirmation twice…read morethat my membership was going to be terminated and I'm still getting charged. I'm writing this review to warn others that they do not make it easy to cancel to your membership. Do not sign up for this gym!

Awful experience. No one calls back despite multiple messages. I canceled my membership in May 2025…read moretwice and even went in person. Every time I was given the runaround until I finally spoke directly with the owner angel or Alex who assured me everything was fine and that he would personally cancel my membership. The staff kept saying they do not handle cancellations so I trusted the owner's word. Since May I have continued to be charged every single month. In August alone four payments were taken out totaling 134 dollars and overall I have now been charged 260 dollars in unnecessary fees. This is completely unacceptable. I expect an immediate call back and resolution. I have been patient and professional long enough but clearly this business does not keep its word, ignores cancellation requests, and makes it impossible to reach a real person. I hope they see this review because future customers deserve to know the truth before signing up.

I will never go back to a regular gym. I love the private gym atmosphere. I've never had to wait…read morefor a machine and it's never been uncomfortably crowded. I love the equipment options and the cardio machines. The owner is really amazing, he is always been super polite and helpful. Honestly, it's just a great gym culture in here, everyone works really hard and its super motivating.

Amazing gym experience. They really fit everything in this gym. It has a great feel. My wife and I…read morefelt right at home which enabled us to have a focused and intense work out. They have a machine for every muscle plus some you you didn't think of. There is also a back room focused on body recovery and preparation. Cryotherapy, sauna, cold plunge, leg message things and more. The short of it, we were impressed