Update. I really am grateful that I got my car serviced at this shop. Luckily they work with AAA. The team was professional, easy to work with, and clearly knew what they were doing. Joe was especially great--helpful, communicative, and made the whole process smooth. Highly recommend this shop if you need quality auto body work. I loved that they detailed my car at the end of service. I saw at the front desk that they also provide car rentals. Something to inquire about. read more

I went to Active Auto Body after my RAV4 was rear ended. This body shop was one recommended by my insurance company. I had a weeklong rental car while Active Auto Body reviewed my case and repaired the damage. They took a couple of days to figure out the trade offs between repair cost and totalling the car. Luckily, my insurance authorized the auto body shop to proceed with the repairs. The car is looking good and I was happy with the service provided and the lifetime guarantee on the repairs. read more

I want to speak to the integrity of this outfit. I'd just purchased a car sight unseen from Carvana. I was disappointed to find two areas of dull paint...looked like muddy water had been spilled on it. But it wouldn't wipe off. I had the option to return the car for a full refund within seven days so I wanted to get the damage assessed before I made my decision. My mechanic recommended Active Auto Body. I came by and a guy named Joe had his technician rub some fluid on the dull area and it started coming off, revealing shiny paint! Joe said that it was overspray, perhaps from some sloppy bodywork. He offered to keep the car and take care of it but also said I could just buy some lacquer thinner and use a microfiber towel to rub it all off like his guy had started doing--it wouldn't harm the clearcoat. What a guy! His goal was to help me--not squeeze every penny out of me. I thanked him profusely. I want to give back so the least I could do is report this good deed in Yelp. Seems to be a first-class, honorable operation. read more

My car was rear ended about 6 weeks ago while at a traffic light. Fortunately the damage to my car was minor and no injury to me or my passenger. The other driver's insurance claimed responsibility right away, and Active Auto Body was one of the shops on their recommended list as well as a certified Tesla repair shop. Before choosing Active Auto Body to do the repairs, I also checked the Yelp reviews - which were all positive. I was able to get a repair appointment about 4 weeks out, and they worked with the other party's insurance so that everything was pretty seamless to me. I also got a loaner car from Enterprise, and they were able to pick me up from Active Auto Body when I dropped my car off for service - to take me to the car rental location in Sunnyvale. When my car repairs were finished, I was also able to drive the rental to active Body, and leave it there. I was impressed by Pedro when I brought my car in for an estimate. He was fast, thorough, and very professional, and gave me a print out of the estimate very quickly. After dropping off my car for repair, I was also contacted by Joe, who was very helpful - and kept me updated on how long the car would take to be repaired. My car repair took 2-1/2 days, and as far as I can tell they did a great job repairing my car. They also took the time to clean my car inside and out - which was a plus! I would not hesitate to bring my car here again, if I needed body work done! read more

I took my car here for a repair and the entire experience was professional and seamless. Everything was handled smoothly from start to finish. I highly recommend this place. Joe was extremely knowledgeable and took the time to address all of my questions. Special thanks to the wonderful front-desk lady who found my husband's wallet in the car just two minutes before she got off work -- truly going above and beyond! read more

Active in Sunnyvale provided perfect, polite & competent service to fix my Prius after an accident. Couldn't ask for anything better, Thank you!!!! read more

Active Auto Body has a great set of ratings, but I am lending my voice to the chorus. They are highly professional and do excellent work. Someone scraped my car backing up next to me. I emailed Active Auto Body through their website and was able to quickly make an appointment. When I arrived for that appointment, their facility was clean and welcoming. The estimator came right out and we looked at my car together. He discussed a way to repair the worst of the damage while also keeping the cost down. I made a subsequent appointment to have the work done. There was a second walk around of the vehicle at that appointment wherein my expectations were well managed. My vehicle was completed in the time estimated and the work looks great. The only small glitch was that I was told I would receive a call the day after I dropped off my car to give me a sense of when it would be done. That call never came. Overall, Active Auto Body was easy to work with. They are efficient, friendly, and do excellent work. read more

I was incredibly impressed with the level of service and the quality of the repair. From the moment I contacted your shop, every staff member I interacted with was friendly, helpful, and professional. The communication throughout the entire process was clear and prompt, which I greatly appreciated. I was particularly pleased that the repair was completed on time, as estimated. The repair work itself is excellent. My car looks as good as new! I was also very impressed that you took the extra step to clean my car inside and out, polished the small scratches on the rear bumper. It was a wonderful surprise and a testament to your attention to detail. read more

Active Auto Body completely satisfied my predicament in record time. I had damaged my mirror and I knew in my head that the part replacement would be hard to find. Upon arrival, I had been greeted by the very nice front desk and was introduced to Pedro. Pedro was very thorough in giving me the an estimate and what was going to be expected. Each day, Pedro made sure to update me where the current situation was at and all possible options. Eventually, the outcome was the perfect scenario where the part arrived much earlier than expected and the price was perfect. I highly praise the service provided by Pedro! Thanks so much Active Auto Body! read more

When someone backed into (and totaled) my Tesla I had my car towed here since they are Tesla certified. It took three weeks for insurance to come to a disposition and Active has helpful and patient. We saw some of their work and it was very good. If I ever needed body work done, I'd definitely come back. read more

I was able to book an appointment for an estimate over the internet. They confirmed the time via email. When I took the car in for the appointment, it took less than 10 minute for them to come by and assess my car. Joe took a couple pictures and I was out with a quote in 30 mins. He did explain that I have to wait for a quote from my insurance adjuster's side of things before they could start work on my car. So now I'm just waiting for them to approve my estimate and send me their estimate before I could get my car fixed. Will be back. read more

I booked an appointment for an estimate on a slightly detached bumper on the front right side of my car. From the inspection, I was told exactly what was wrong with my car and that it honestly wasn't really worth it to replace the whole thing for something minor. I really appreciated the expertise, honesty, courtesy, and straightforward attitude Active Auto Body provided. Not only that, but they offered to put the bumper back in place with a washer and some glue. I really appreciated the gesture, and after about 10 minutes of waiting my car actually came out looking pretty much as good as before, for free! If you're looking for an efficient consultation and experience from a place that keeps your own genuine best interest in mind, I highly recommend Active Auto Body! read more

See all

Stunningly high attention to detail. I've been driving for 34 years and had unfortunate occasion to need a few repairs over that time. My recent experience with Active Auto Body stands out head and shoulders above any other repair experience I've had in that time. When I picked my 6 year old Tesla Model 3 up after the repair, it was in BETTER than factory new condition. When I first purchased my Tesla Model 3 in 2019, the body lines on the passenger side were not quite right even fresh from the factory, and they delivered it to me with a few smudges of grease on the interior cloth. I probably should have complained and not accepted delivery until they fixed both issues. When I picked the same car up from Active Auto Body 6 years later, ALL the body lines were perfectly straight (they had fixed damage in one of the doors and a rear quarter panel), the interior and exterior were spotless and they had actually removed Tesla's grease stains on my interior I'd been living with for 6 years, along with perfectly repairing the damage and blending the clear coat around the damage. I honestly didn't recognize it as my car when I picked it up because it looked PERFECT. (Bonus points for them detailing the car!) My wife also was like "What happened to your car, it looks so much better!?" Dropoff and pickup were professional, fast, and confidence-inspiring. They were clear and accurate with the estimate, and integration with my insurance (State Farm) and rental car (Enterprise) were seamless, with fast pickup and dropoff both times. I honestly can't imagine a better car repair experience and highly recommend Active Auto Body! read more

Took my Tesla there for a rear bumper estimate as they are an approved Tesla body repair shop and on State Farm's approved list. They provided professional evaluation and Joe even polished out a significant part of the damage during the inspection for free! They are very customer oriented and professional. read more

We had work done with them in 2023 and they did an absolutely amazing job! They went out of their way to make sure our car would ready for our vacation, and all of the work was first-rate. Am returning to get some more work done. Highly recommended' read more

Joe Yi was exceptional to work with. He was thoughtful, considerate, and took the time to walk me through exactly what needed to be done. He answered all my questions thoroughly and handled the insurance coordination directly to secure budget approval. The price was very reasonable. On the scheduled date, I dropped off my car, and the repair was completed within a week -- just as promised. The results were flawless. My car looks new. read more

I came to Yelp to write Active Auto Body a glowing review, only to discover that I had already wrote them a glowing review! After my insurance recommended Active Auto Body to me (again), I called them up and took the car in for a quote. They're so popular that I had to wait two months for the actual appointment, but then I had the same pleasant experience I had previously. Communication was great. There was an issue that caused a one-day delay, and they called me early on to explain it to me. I received another update phone call to tell me everything was on track, and then a last one when my car was ready. The side of the car that was fixed looks shiny and amazing. They also vacuumed the interior, which was a nice surprise. While I hope I don't need more work on any of my cars in the future, it's good to know that I have someone I can trust. read more

In previous years I used Active Auto Body on two occasions and was extremely pleased with both the work and the price. A few days ago I went back for the third time because my left fender had come loose. My local mechanic charged me $200 to reattach it with plastic zip ties, but I wanted something stronger. In 5 minutes, Active Auto Body replaced the plastic ties with screws, and charged me NOTHING! That kind of service deserves even more than a 5-star rating. read more

Came here for a quote on my rear bumper repair. Professional services but very pricey.

We backed up our Honda Odyssey to a metal pole and damaged the bumper/tail lamp pretty badly. First I took the van to the other 5-star auto body repair shop in Arques Avenue (Sunnyvale). That place does not justice to Yelp top rating. After failing to get a written quote (verbal $3600), I decided to take our Odyssey to Active Auto Repair. We were in and out in less than 3 weeks starting from one quick visit to get a quote to repaired Odyssey returned to us in fantastic condition. Wuhoo! This place is amazing. Thanks to Eduardo and Lupe who helped us with a beautiful repair job at a little over $3000. Great service at much reasonable price. Life time guarantee and very friend/respectful interaction. read more

Active Auto Body - Before and after body repair - Body Shops Near Me - Sunnyvale, California

This week, I had a terrible experience with Active Auto Body Shop. Joe gave me an outrageous estimate of over $7,200 to replace my Tesla Model S liftgate because of a broken ball stud, claiming the entire liftgate needed to be replaced. After speaking with Tesla, I emailed Joe to see if there were other options, but he never replied. Frustrated, I took my car to B2 Perfection, another shop recommended by Tesla. They extracted the ball stud that was stuck inside and reconnected the strut--all for just $100! It's clear that Active Auto Body Shop was trying to take me for a ride with an inflated estimate and poor customer service. Be very careful if you consider using their services. There are honest and reliable alternatives out there. Save yourself the trouble and avoid this place! read more

They provided a preliminary estimate and had me put down at $250 deposit. The next day they called and said the cost of the part was 10X more than the estimate. I don't understand how they could have been so far off (what's the point of a preliminary estimate then?). Also insult to injury is they could only refund me deposit by check. Which merchant can't refund to a credit card. This place is a scam. read more

Active auto body in Sunnyvale has a wonderful business from start to finish! I bumped into a traffic cone on the freeway and my side panel was ripped off. We were referred to this business from our insurance company. Lupe and Javier were very polite, responsive and professional in communication. My part was delivered very quickly and my appointment was short and sweet. The panel was put on within minutes and the shop buffed out some minor scratches on the other side of the car free of charge! I couldn't be happier and more satisfied with Active's professional job and affordable rates. Check out my before and after photo. read more

Active Auto Body - Before and after side panel replacement at Active Auto Body, Sunnyvale CA - Body Shops Near Me - Sunnyvale, California

Was looking for a new shop because my other shop was 2 months out because of all the Tesla they took in. Funny thing is the car took about 2 months because one part was backorder. Found this place on yelp and was close to work so that was a plus. Everything was very smooth with Active Auto from the start to the end. I want to say Thanks to Lupe Garcia because she help me from start to finish. Another thing that was great was she called me and kept me updated with every step of the way. From insurance approving mostly OEM parts to ordering parts and when they got all the parts and when my car will be completed. So if you need a body shop reach out to Active Auto Body! read more

I had a scratch on the front right bumper corner of my Tesla 3. Tesla lease return team estimates i to charge me $900 on lease return bill due to this scratch bigger than a few inches in size. I called Active Auto Body and Javier picked up the phone and asked me to send a few photos to their email address. After a few minutes, he called me and told me to come in same day to check as it might be a simple polish job in a good scenario. I dropped by after a few hours the SAME DAY and he checked and asked his team to do a 15-minute polish and charge me FOR FREE!!! I offered some tips in cash and he refused, stating taking tips are not the way they do business with customers. I'm floored with his best-quality service and honest assessment. so: Free with Active Auto Body vs $900 with Tesla! I'll give 10 stars for their honesty in conducting business! read more

The employees at Active Auto Body Sunnyvale were so kind, detailed, communicative, and thorough with the whole process! I brought my car here for repairs through my insurance for the Right side where I got hit, and the folks here not only repaired the damage, but made my car EVEN BETTER than when I dropped it off. They cleaned the inside of the car (I know the carpets were dirty and embarrassing) and the outside of my car, including the wheels/rims. It looks like a brand new car; it is as if the accident did not happen! I am so, so grateful and thankful. They went above and beyond with such awesome service. I would recommend them to anyone. Thank you very much for taking care of my car! read more

Active Auto Body - Looks like a brand new car! - Body Shops Near Me - Sunnyvale, California

I went to Active Auto Body to get an estimate for repairing the damage on my 2017 Tesla. Joe Yi (the estimate staff) was evaluating the damage and he pushed the panel back in the original position and cleaned up the scratch. He fixed the damage in 10 minute. I was very impressed with his service. I will use Active Auto Body for my future repaires again and again. I also will recommend Active Auto Body to my friends and relatives. read more

Active Auto Body - the damage - Body Shops Near Me - Sunnyvale, California

See all

Although it would have been nice not to need a body shop, I'm so happy to have a place like this that I trust my car with. They have done body work on a Tesla and Audi for me and I've had zero complaints! And I'm picky. They worked seamlessly with my insurance provider on each occasion (State Farm) and the work was always done by the date requested. read more

I drove into a small tree stump and went to this store for the first time. Normally it will need advance appointment but the stuff there was very nice. They helped me fix it pretty fast and used their own components and all for free! read more

Active Auto Body - Body Shops Near Me - Sunnyvale, California

I had a unique issue with the spoiler on my Tesla Model Y prior to a lease return. Javier helped me solve the problem after a few minutes! I booked an appointment for the repair and the job was completed exactly as promised. It was a small job, but I was surprised at the level of attention I received from Javier and his team. Kudos to the entire Active Auto Body team! read more

Stupid me misjudged the curb and grazed it on my lower right bumper. Pretty good rash on the bumper that went pretty deep. After searching multiple body shops, I came across Active Auto Body. I did not make an appointment. The front desk receptionist, Christine, greeted me with a warm smile and helped me right away. Pedro did the initial estimate and upon looking at the curb rash, he immediately knew what had to be done and knew about how much it would cost to repair and knew about how long it would be done. No bullshit assessment. I cross referenced with State Farm Insurance contracted auto body shops and to my luck, they work with State Farm! YAY! Then, they said that they partner with Hertz so that if I go with the work, they will have a Hertz rental car ready for me to use! DOUBLE YAY!! I decided to file the claim and have the work done. Came in early on a Tuesday morning. Javier took care of it all and was very thorough with his inspection. Then went in and the rental car was waiting for me. Signed paperwork for the rental and I was out of there within 30 minutes. Javier gave me a call that afternoon with an update on the progress and the final estimate. The car was ready to pick up the next afternoon!! FAST WORK! QUALITY WORK! I was extremely impressed with the kindness and professionalism of the entire staff. The office is clean and well kept. I hope i won't have to visit an auto body repair shop in the future but if it does happen again, I will not hesitate to bring my vehicle to Active Auto Body. read more

See all

They fixed my bumper in ten minutes, no appointment, and even no charge! I can't believe this happened in US :) Thank you so much! I have already recommended to my friend. read more

Their slogan says it all. I ended up finding out about Active Auto Body after I was rear ended and saw them as a very highly rated shop through my insurances preferred repair facility network and I now consider them my go to shop! I take very good care of my vehicle so I'm always nervous about taking it to a shop I am not familiar with out of fear that they won't care for my car the way I do. From the start, Active met all my expectations. They promptly reached out to me to schedule a drop off and I had my car in their hands shortly after. All the staff I had the pleasure of interacting with was very courteous and helpful, and the shop was very clean and orderly. Javier was my service contact and he was awesome about keeping in constant contact about the progress of the repairs and anything else related to my vehicles time there. They were able to get my vehicle back to me in a weeks time and honestly the area where the collision damage had taken place ended up looking better than when I had bought the car brand new. I highly recommend Active Auto Body for taking huge pride in their work and for the superb customer service. I look forward to having them work on my car again but hopefully for some nice upgrades next time instead of for repair work haha. read more

Active Auto Body - Body Shops Near Me - Sunnyvale, California

I had auto insurance claim work and self funded body work done at the same time. Active worked well with my insurance company for agreement on scope of work and payment amount. They did great work on both jobs. I am very happy with their work and the experience working with them. I highly recommend them. read more

Can't recommend Active Body Shop enough. From start to finish a great experience. Pedro was helpful, he kept me informed all the way (email, phone), he felt with the insurance company pain and got the car back asap. The repairs look perfect, and come with lifetime warranty. The staff in the front is also very nice. read more

See all

Would def. 10/10 recommend. I got an Ioniq 6 and three days after I got it I got rear ended. Instant freak out because it's a new model of car. Guadalupe is amazing with communication with me , the other insurance all around keeping me updated and diligence with the work . Calling other Hyundai certified shops they were telling me it would take 2-3 months to get parts , and that there was not a guarantee that would be OEM part. WHAT! I was freaking out I had just had my car for three days and now in 2-3 months it would have OEM parts. Then Guadalupe before I was even a client found the parts, made sure they were in stock, OEM parts , and they would be in a few days after the other insurance adjuster came to look at the car. She found parts that 100 percent needed to be replaced, and then made sure they had parts in stock for pieces under the bumper, sensors etc were in stock JUST IN CASE when I brought in the car they were needed. Give this woman a raise asap Guadalupe eye for seeing damage on a car when you're dropping it off is really impressive , I know this is her professional but I was just impressed as me who has been in my embarrassingly in a fair share or accidents how well trained her eye is. I mean my front windshield tint has nothing to do with the accident but she pointed out that there was a scratch on the film. *clap clap clap* but seeing that at 8 am was just nice work. Also because I was able to call the place that tinted it a few days before to adjust it . One million out of one million. The woman or two different woman at the front desk is also amazing too I just didn't catch her or their names. They came to mind today because I tapped my door on a Brick wall and thought it was scratched. The work on my car was super perfect , The gentleman I picked up my car with was also very very nice and explained everything very detailed. I mean I hope I don't have to ever take my car back. Buttttttttt if I did, I would def be super happy to come here read more

I went to Active Auto Body to get an estimate for a front bumper repair/replacement. Javier gave me an estimate and offered to pop the dent out for no charge. My car is pretty new; I haven't had it for a year yet. The dent wasn't even my fault. A big truck carrying a bobcat had a piece of wood on the bed that flew off while merging onto the freeway and hit me. Javier popped out the dent and it only took him about 15mins. I'm extremely satisfied with what he did! It looks so much better and when I'm ready to replace it I'm going back to Javier at Active Auto Body! Thank you so much for your wonderful service. read more

Active Auto Body - Before - Body Shops Near Me - Sunnyvale, California

See all

This is the place recommended by my insurance company. The catalyti converter got stolen from my 2008 Prius. I was super upset, but not the time to deal with my emotion at this moment. Nowadays, it is really hard to find a trustworthy auto body shop with acceptable price. After go through all reviews, and talked with Javier. I decided to bring my car there. They are very patience to address my concern and provide updated status proactively. Before I pick up my car, Christine provided my details on works been done on my car, and price breakdown. I am very surprise that my car was vacuumed and washed clean when returned. This is AMAZING! I am very appreciated the fast, and hassel free service. Love this place. read more

scratched the interior of my car and acted like it didn't happen, id leave 0 stars if i could

I sincerely appreciate Javier reaching out to me! I brought my car back in and he made it right! He didn't have to do that! It shows me that they take pride in their workmanship and company! They truly care about their customers! I want to thank everyone but especially Javier for taking the time to meet with me and for the care of my car (Gina). Thank you for getting as close as possible to matching the paint color on the front bumper. read more