Wow, where do I start? First Dr. Caitlin Walters Passaro is such a caring and dedicated kind human…read morebeing. She is very understanding and always answers any questions you may have, and if she doesn't have the answer she will find it and get back to you. I am so grateful to the team at [Friendship Veterinary] for their incredible kindness and thoughtfulness. After my beloved bunny, Twinkie passed on 3/21/26 under the care of another clinic, (my bunny had GI stasis and had to visit the ER hospital in niceville since this happened over the weekend) they sent a heartfelt letter of condolences and flowers. Their compassion and understanding during such a difficult time meant the world to me. They treated Twinkie like family, not just a pet, and I will always be grateful for their caring hearts. I would highly recommend Friendship Veterinary to anyone with pets especially exotic animals! Thank you once again.

Where to start?? I have 2 Dachshunds. I had recently moved…read moreto Fort Walton Beach so was searching for a new vet. I had heard good things about Friendship so I decided to give them a try. I've been going there for almost 7 years and in the beginning it was great. The front desk staff is amazing. I have never had an issue with any of the vets, until, Dr Matheson!!! I have had a very sick dog for a month! I put a call in to Dr Mathison 2 weeks ago! She has yet to call us back. I called the next day because we had not heard from her. she was off for 2 days so we were put in touch with Dr Real. He is a great vet! very kind. Forward 2 weeks. Still dealing with a sick dog. I Called yesterday ant 8:27 AM and unfortunately Dr Real is on vacation so the receptionist said she would have Dr Mathison call us. Still nothing!!! My dog is sick! She knows this because she has been involved the entire time with the situation . We have run every test they have asked us to. Still no solution. Called and spoke to the receptionist this morning because we never heard back from Dr Mathison and she informed me that they have 72 hours to return your call. So, if your animal is really sick, 72 hours could be the difference between life, and death. Also, we put a call in to her 2 weeks ago and still haven't heard back from her from the first call!! Im not saying I wouldn't recommend Friendship because I'm sure the other vets are good but I ABSOLUTELY would not take a sick fish to Dr Mathison!!! She obviously doesn't understand just how important people's animals are to them. I will be looking for another vet. I think the way she handled this situation is unacceptable and she should perhaps learn the meaning of compassion!! I will also be contacting Corporate as they should be made aware. This experience is completely unacceptable and could have turned out so differently with just a phone call!! One single phone call!!!

I have taken all our fur babies there for over25 years. Personable,reliable and they treat…read moreeveryone like family our dogs love Dr Williams and get excited about going to see him

They're so very kind and thorough. We just started with them in November after trying a few vets…read morelocally that just didn't fit. Our Shih Tzu was attacked by a large dog and had to get her in for a checkup. Luckily she did not sustain any serious injuries but was put on antibiotics for a precaution due to scratches and a couple of punctures and has some lumps from deep muscle trauma. We thank God she's OK. There was actually two dogs that came running up to us but only the black one attacked her. Don't ever want anybody to go through that. We thank God that she is OK. I would recommend them to anybody. Dr. Teague and Dr. Williams are so very very kind as well as all the doctors and staff there. Thank you all and God bless you all.

OnPoint saved our dog's life. Biscuit is alive and well…read moreafter ingesting a toxin, likely sago palm. If your pet is in trouble, don't delay, just take them to OnPoint. A big thank you to all their staff. Lovely people.

We took our pittie Eisley in because he stopped eating and was vomiting some blood. When we got…read morethere the receptionist was wonderful, very attentive. When we got into the exam room, the tech fussed over Eisley like he was her own. The even brought in a large dog bed for him to lay on while waiting for doc. He ended up having to stay all day and go back the next day for hemmorhagic gastroenteritis. Everyone was so loving. And unlike the emergency vets in town, they didn't ask for any payment when we walked in before even being seen. They treated our guy and the pricing was very reasonable. They are a wonderful place to take your beloved pet. I'm actually goong to send them a edible arrangement becaue we are so grateful to them for saving our Eisley.

I took my Pomeranian puppy, Grizz, to 30A Vet last year, and unfortunately both visits were…read moreextremely overwhelming and left me feeling very uncomfortable with the care experience. At our first visit, multiple staff members immediately took him out of my arms without asking. I understand that puppies attract attention, but Grizz was very shy, visibly nervous, and shaking. I repeatedly explained that he needed calm, gentle handling, yet it felt like my concerns were not taken seriously. Staff continued to crowd around him and speak in a loud, excited manner, which only heightened his anxiety. As his owner, it was upsetting to feel like I had to stay on guard rather than feel supported. There was also confusion around vaccines. I had clearly communicated that we were there for one specific puppy vaccine and that we preferred a minimal approach. Instead, I felt pressured into discussing additional vaccines and services we were not comfortable pursuing at that time. I fully respect that a veterinarian's role includes education, but I did not feel that my decisions were being respected. We returned for a second visit to receive the vaccine we had discussed, and that experience confirmed that this clinic was not the right fit for us. Once again, I felt pressured about additional services, including Bordetella, fecal testing, and deworming, even after explaining that I wanted to take time to research and make informed decisions. At one point, when I declined deworming for the time being, it was suggested that finances might be the reason. That comment felt inappropriate and frankly insulting, as my concern was solely about making the best health decision for my puppy. During the appointment, canned spray cheese (Easy Cheese) was used on a lick mat as a distraction treat. I found this disappointing and was not comfortable with my puppy consuming it. I am very intentional about what I feed my dogs and prefer to stick to ingredients I trust. When I declined, I felt as though my choice was viewed as unreasonable, which added to my discomfort. The vaccine experience itself was also stressful. My puppy was scared, wiggling, and clearly distressed. The first attempt completely missed him and had to be redone. While holding him very firmly to her chest, the vet tech said in a sarcastic tone, "oh you're being so dramatic, you're fine." He yelped loudly, and it was extremely difficult to watch. Additionally, I had to correct the technician multiple times regarding Grizz being male, which further contributed to my concern that the visit lacked attentiveness and personalization. After the appointment, I was given materials about deworming, which I was open to reviewing. However, the overall tone of the conversation felt more fear-based than educational. I left feeling shaken, overwhelmed, and confident that this was not the type of veterinary environment I wanted for my dog. Overall, I did not feel respected as a pet owner, and I did not feel that my puppy's nervous temperament was handled with the calm, thoughtful approach he needed. We ultimately decided not to continue care there, and I would not recommend this clinic based on our experience.

I called today with a simple issue for my puppy after calling five or six other local . Those vets…read moreoffered help because I'm not a local patient. When I called 30 a vet, they cared about my puppy and gave me advice on where to find the prescription that my regular vet Prescribed. I was very appreciative of their care.

We've used them for the last three years and the staff have been helpful and knowledgeable…read more Recently we had to put our dog down and they went above and beyond to ensure the process was as peaceful as possible.

I don't even know how to begin to express how horribly my 80yo friend was treated by Dr Jackson…read morewhen we took her 17yo cat to their office today. Her white cat has a large skin cancer tumor on her nose which has been stable and shown little growth (if any) over the past 6 months. It is not infected, or raw and doesn't appear to cause the cat pain or discomfort.She has a great appetite, is very active, and still has a very good quality of life. We took her in because today she was sneezing and had an extremely snotty nose that started today. We'd given her a dose of Claritin that seemed to help thin the mucus before taking her to the clinic. My friend just wanted to keep her cat from possibly getting a respiratory infection, to ask if there was a better medication than Claritin to keep her mucus thin and not cause her to have difficulty breathing. We also asked if there was anything that could be done to the tumor to keep it from obstructing her airway and extended her time with us if possible. Dr Jackson had never met my 80yo friend or her furbaby before today. They vet tech took the cat to get weighed once we got called back and Dr Jackson brought her in to us a few minutes later and IMMEDIATELY started telling us in a condescending tone that the best thing we could do is have the cat euthanized because she obviously had cancer. She didn't ask us any questions, she didn't pet or even look at my friends cat as she bluntly interrupted my 80yo friends and my attempts to explain why we were there and told us that she was advocating for my friends cat (whom she'd just seen for the 1st time less than 5 minutes beforehand) and that her cat was in pain, couldn't breathe and that my friend was trying to selfishly prolong her cats life by wanting to treat her symptoms. This cats airway has zero blockage by the tumor, it is not raw or scabbed at all and she was/is breathing and purring with her mouth closed. She has a hearty appetite and had just been enjoying bullying my 88lb German Shepherd yesterday. Both myself (56yo) and my almost 80yo friend agreed that Dr Jackson is the rudest, arrogant and uncaring vet that either of us has ever taken a furbaby to see. I was literally sickened thinking that if any other elderly pet owner had gone alone or had not researched the cats symptoms and options beforehand, that Dr Jackson would have succeeded in ending the life of a cat she'd just laid eyes on 5 minutes earlier. She was going to do this without taking a full history of the cats symptoms and without considering the mental state or emotional needs of her owner. We did finally persuade them to do labwork, give her an antibiotic shot and prescribe her steroids to prevent sinus congestion and infection. Thankfully the vet tech that was assisting the dvm was caring, understanding, knowledgeable and understood our expectations and reasons for not just giving up on a cat my friend has had for 17yrs. She was everything the obviously inexperienced vet was not. That dvm desperately needs to remember that when you care for a beloved pet of someone, you are also responsible for caring about the feelings of the owner.

Can never thank these kind folks enough for taking care of us and making us feel so at ease when we…read morehad to Have our precious cat of 14 years euthanized. We were devastated at the thought and the veterinarian and the entire office personnel were so comforting and made us feel as good as one can feel at that time. Not only did we know that they felt our feelings at the moment, but today we received the nicest card with a heartfelt message inside along with seeds to plant on his grave. Bless this group of kind and caring people who are most definitely in the right profession. We'll never forget their kindness at such a difficult time. Thank You all a million times over. We highly recommend their services

Can't say enough about the care and professionalism here, I've used them to put several of my…read morebeloved cats down and in emergencies, seems like they always happen on the weekends, even though I cried like a baby, the doctors and staff were great at helping me through the procedure of letting a loved one go. I wouldn't think twice of using this place again for my pets.

management lacks professionalism. He lectured me and told me how wrong I was. after spending $$$$…read moreof money over several years. he seemed to be making a point.

Dr. Baxter is amazing as well as her staff. She has a way with both our dog and our cat to make…read morethem feel comfortable and at ease anytime they see her. And Dr Baxter has always been professional, pleasant and has never failed us in treating our fur babies. My husband and I both highly recommend Freeport Pet Clinic.

The SWEETEST vets I have EVER been to. Dr. Richardson and the team were great--Katrina the vet tech…read morewas wonderful and so kind!!!!. So kind and they even waived the visit fee since it was our first appointment. Treated my dog like I would hope they would! I thought it was very fair in price too. We came in from out of town and were worried we would be charged a fortune since it's a tourist area, but they were so great I wish I could take these vets with me!

I'm thankful to have a vet nearby who are kind to dog. All the staff are special. Dr. Richardson is…read morevery knowledgeable.