Buyer Beware -- My Experience with HCC Specialty Cars…read more In December 2024, I agreed to buy a 1986 Porsche 930 from HCC Specialty Cars. I flew down on December 8th to inspect the car. When I arrived, I was told they had just pulled it out -- but the engine was already warm, which seemed odd. We went for a drive, and I was told the car had been serviced and came with a binder showing about $140,000 in documented work over its lifetime. During the test drive, I noticed a few small issues. I asked for them to be fixed before delivery, and they assured me they would take care of everything. None of those things were addressed. Later, Patrick (the owner) told me he was disappointed in his team and said he had personally inspected the car though what that inspection involved is still unclear. One thing that blows me away is him saying that he had the car serviced and the oil filter was 12 years old when we got it serviced. 12 years old! The car was delivered to me on December 23rd. The delivery company had trouble getting it started. A few days later, I let HCC know the car wasn't running right. the battery kept dying, and the idle would fluctuate so badly at night that the car nearly stalled. I brought it to Patrick Motorsports, one of the most respected Porsche shops in the country. They replaced the battery and advised me to drive it briefly, but more issues came up almost immediately. The car felt unreliable, and I was constantly worried it would break down. I contacted Patrick again, and we both agreed it needed a full evaluation and repair. I did end up spending over $70,000 to make this car right. I did not expect Patrick to reimburse me this amount but I did expect him to make it right. He never did nor has he attempted to. As the list of issues grew, Patrick started becoming harder to reach. He told me he was overwhelmed and dealing with a lot of other cars. I encouraged him multiple times to speak directly with Kyle at Patrick Motorsports, who could explain exactly what they found. Patrick made one call to Kyle, but never returned any of the three calls Kyle made back to him. Once I mentioned I was planning to go public with my complaints, Patrick said he might offer some kind of financial concession. Then he told me he should perhaps just save it for legal fees. At the end of the day, this comes down to character. Patrick talks a good game, seems sincere, and has a great story but in my experience, he didn't follow through on anything that mattered. He didn't stand behind the car, didn't communicate honestly, and didn't make things right. If you're thinking about buying from HCC Specialty Cars, don't take anyone's word for it. get the car independently inspected before you commit. I didn't, and it cost me.

Normally I buy my cars direct from the manufacturer's dealership. Nearly all cars that I've ever…read morepurchased are brand-new. However now that we have been in the era of turbocharging and electrification of nearly all engines, I have been on the hunt for securing iconic, naturally aspirated greats that will never be made again. Given this goal, finding peak NA Porsches has been a challenge. I have had great luck with purchasing Porsche CPOs but finding my final dream NA bucket list car proved difficult. I therefore decided to expand my search to boutique, exotic dealerships. This is when we came across HCC Specialty Cars in Dallas. Since my better half and I both needed to agree on this final dream car we were looking to share, HCC had one that we were able to compromise on and agree on. The dealer's owner Patrick was highly responsive to all our various questions. Since we weren't prepared to fly out to Texas, we were essentially relying completely on photos, videos, CarFax and the word of Patrick. Since he was a real straight shooter, we felt satisfied with the car and decided to move forward. We put in an offer that was accepted. After that, Patrick assisted with getting some additonal work done on the car before assisting with making arrangements to ship the car out from TX. After the car shipping company delivered the car, there were some unexpected hiccups with the car. Thankfully nothing mechanical...just annoying items that pestered the perfectionist sides of my wife and I. We immediately reached out to Patrick and he did do his best to try to problem solve and work through the issues. In the end, I did have to also enlist the help of my trusty Porsche contact at my local dealership. Long story short, everything all worked out in the end which is what ultimately matters. Overall, given the selection of great NA classics in HCC's inventory and what a professional, standup guy the owner Patrick is, HCC is highly recommended as far as boutique dealerships go!

Mike Cotter my sales rep at Park Place is awesome. Super professional, kind and takes the time to…read morefind you the right car. goes out of his way to make sure you are happy with your purchase. highly recommend him if you are looking to buy a car. Also, Rola was extremely nice, helpful and professional. all around great experience! highly recommend buying a car here!

I am incredibly frustrated with the lack of accountability and communication at Park Place…read moreMotorcars Dallas. My 2017 GLA 250 was held for a full week for a persistent squealing issue, yet it was returned to me with the exact same problem. What is most concerning is that this has been my consistent experience with this service center--it seems to be the 'norm' here that you have to chase them for updates, only to get no response and no call backs. Since picking up the vehicle on July 8, I have left multiple voicemails for my advisor and the service department, all of which have been ignored. I am not surprised, given how difficult it is to get any communication from them while a car is in their care. I am hoping this public review finally prompts a member of the management team to reach out and provide a path toward a real resolution. Please do better.

This was a great experience. Adrian was a wonderful salesman. There was no pressure, he knew the…read moremodels and inventory. The dealership was very nice, great facility, good selection of trucks. We met multiple people and they carried the same level of excellence. They really worked with us to find the best car for us, not just what was in their lot. Ultimately our indecision lost us the deal but they were great the whole time. I would recommend this dealership to anyone and be sure to ask for Adrian.

First time having service done on our GMC 1500 that we leased here in November and whooaaaa $145.00…read morefor a regular oil change? $105.00 for tire rotation and balance? Are you kidding me? Won't even price match with their local GMC competitors? As any other dealership will do, my husband drives the truck and I drive a Lincoln that I leased from the Lincoln Store across the street....they price match service coupons to other Lincoln Dealerships......This is absurd Sewell! And don't give me the speech of what we offer that's "complimentary" blah blah blah bc I can get the same "complimentary" service at McKinney Buick GMC with the same GMC certified technicians for $85.99 for an oil change & FREE TIRE ROTATION, with a drop off & pick up service and a loaner. Same exact service, not the same price tag. Totally unjustifiable & won't be coming back. Horrible! Waiting for our Truck to be brought back & pray there's no other issues & everything was put back correctly.

We just bought a 2025 Ford Expedition Active Max from Planet Ford in Dallas, and Chuy Alcala and…read moreNick Alvarez were both outstanding. We traded in two vehicles, so this wasn't a simple deal. There were a lot of moving parts. Chuy handled the front end with patience and zero pressure. He actually listened to what our family needed and made the experience feel relaxed and personal. Behind the scenes, Nick helped structure everything so the numbers worked -- and somehow our monthly payment didn't increase, even with the upgrade to a full-size Expedition. That mattered to us. The whole process felt straightforward and honest. No games. No surprises. Just people who know what they're doing and care about getting it right. We brought the Expedition home and our kids looked like it was Christmas morning. Nicolle is still talking about how smooth everything went. After this experience, we wouldn't buy a vehicle anywhere else but Planet Ford Dallas. Chuy and Nick earned that loyalty.

I purchased a 2025 Ford F-150 Platinum from this dealership in March, and honestly, the buying…read moreexperience was surprisingly great. The sales process was smooth, efficient, and overall one of the better vehicle purchases I've had. Unfortunately, things changed once I needed service. At just 6,000 miles, I experienced a serious issue with the truck. About a week ago, I was stopped at a red light and, when the light turned green, I pressed the accelerator but the truck wouldn't move. After a brief moment, it returned to normal, so I didn't think much of it. Then last night, while driving home from Walmart, the same thing happened again, except this time it was much worse. Multiple warning lights came on stating that several systems had malfunctioned, and the truck went into what appeared to be a reduced-power mode. I couldn't drive more than 50 MPH, and every time I pressed the accelerator, the truck would sputter, hesitate, or simply not respond with any power. In my opinion, that's a major safety concern, especially with the amount of traffic we deal with in the DFW area. What makes this even more frustrating is that this is a truck that cost close to $90,000. For a vehicle at that price point, having these kinds of major drivability and safety-related issues at only 6,000 miles is ridiculous and incredibly disappointing. I understand that defects can happen, but when you're spending nearly $90K on a premium truck, you expect both the vehicle and the support behind it to be significantly better. When I contacted the service department, I expected at least some sense of urgency. Instead, I was told my only option was to drop the truck off and wait approximately three days just for diagnostics because they are backed up. To make matters worse, my service advisor wasn't particularly friendly and showed very little concern about the situation, even after reviewing my vehicle information and seeing that multiple fault codes had been triggered. The dealership also had no loaner vehicles available, meaning I would be without transportation during the entire process. First impressions matter, and it's disappointing that I haven't even made it to my first scheduled service before having this kind of experience with the service department. While the sales team earned my business, the service experience has left me seriously questioning whether I'll return to this dealership for future maintenance or repairs. A great purchase experience means very little if the dealership isn't there for its customers when a serious problem arises.

Amazing Service from roy & his team! Wouldn't bring my…read moreprecious Bmw anywhere else !!

Excellent service! They are always professional, courteous and reasonable. We have returned…read moremultiple times and will not take our car anywhere else.

Go literally anywhere else for service! Trust the other bad…read morereviews, made the costly mistake of giving them the benefit of the doubt. Everything about poor communication, inflated pricing, lies about repairs, and all around unprofessionalism are accurate. Have you ever heard of a service technician driving your car to their home after hours as a miles test? And said it was happening like it's not a problem. First time owning an American Car (only had Hondas) and this dealer reflects every negative stereotype you've heard about American Car Dealers. You'd be better off using YouTube to analyze and repair!

We took our Lincoln aviator into planet Lincoln on 5/4/26 in order to get an oil change and the…read moreservice was everything that I'd hoped for. They offered to get me my wife and Kids an Uber to take us anywhere we'd like as well as a return trip. They actually had loaner cars for when we would need longer services! (Mind blown!) We were out of there, pretty quick too after they serviced the oil change as well as a few recalls that are aviator had. Everybody in there had a great attitude too. It was just such all-around great environment. highly recommend.

You get what you pay for. I was sold a car with power steering issues. When I drove the car the…read morepower steering fluid was full so the steering wheel was fine. The longer I drove the harder the steering wheel got. I had to go to a mechanic to get it fixed. Not transparent

HORRIBLE Sold me a car that they knew had MULTIPLE issues wouldn't reco buying even a camry off of…read morethese SCAMMERS (Power steering leak , starting motor issues , Oil leaks , cars broken down 2 times already Don't ever buy from these scammers even for 10$

I highly recommend Hance's European Auto Service! Thank God for Google search, Park Place Porsche…read morequoted me $2500 for a $10 muffler clip replacement because they said, "we don't replace parts, only the whole system." Also Hance's was able to do my 6 year service/oil change, out the door for $425 muffler fix perfectly included. Ask for Jim - he'll shoot you straight and finished on time as promised!

I went to get my battery changed. When I arrived they told me what to expect regarding price and…read moretime. Exactly what they said - was exactly what it was when I went to pick it up. Friendly - not so much, straight to the point - absolutely.