Great people ! Good business ! Good deal! Will buy again !…read moreAnd again, Go see Matt

I purchased a car from this dealership in May 2025, and I have had nonstop issues ever since. Just…read moreone week after purchase, the check engine light came on. I had to bring the car back 6-7 times before it was even somewhat fixed. Not long after, the car broke down on the highway and had to be towed to their shop. I was without a vehicle for over a week. When I finally got it back, the very next day the car was hesitating to start and warning lights were coming on again. I returned it once more, and they said they replaced a hose. Two weeks later -- the check engine light came on again. When I told Carla that I would not continue making payments until the car was properly fixed, she became upset instead of trying to help. I asked if we could work something out to get me into a different vehicle, and I was told, "This would happen to any of the cars on our lot." That response alone says everything. Today I went to the dealership just to retrieve some personal belongings from my car and saw "REPO" written on the side. This was shocking, as I personally drove the car there, it was never repossessed, and I was never notified of anything related to a repo. When I started having problems with the car I was told "this never happened," This dealership has been dishonest, unprofessional, and dismissive throughout this entire ordeal. I strongly encourage anyone considering buying a car here to think twice.Save yourself the stress, money, and safety risk, I wouldn't wish this experience on anyone

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

I wish I could give 0 stars $3500 down and the car messed up an hour after leaving I called them…read moreback they said bring it tomorrow and I asked will they tow it because the car won't start when it was time for it to get towed they had it for a day at the shop mind you a day after I bought it and they start to say there's no warranty on the car when I was told that there was one

Andy, owner of Sports City Motors, deserved a 5-star review. My husband and I were happy to…read morepurchase a nice 2012 VW EOS in good condition, low mileage at a reasonable price. The car was clean inside and out. no bad smell. No haggle, no hustle. it was a pleasure to deal with him. Wonderful guy. Quick response through text.

Long time Porsche enthusiast here with phenomenal relationships across the globe. I met Jason,…read moreco-founder of Tactical Fleet when they had a gorgeous 997.2 C2S Manual in a rare color. Beyond the car, what a marvelous experience did Jason and his amazing team tailor for me. Every promise he made was actually exceeded. I felt at the end as if he was preparing the car to go to him. From doing the paint correction, Full PPF ( XPEL ) to changing small buttons inside the car just because he wanted everything to be perfect and match the car's standard and quality. The delivery was incredible - they work with 8 brothers, whom are an awesome company. The big load delivered at my door step in a cul-de-sac. Car was stunning clean, no dust even. Delivered again ahead of promised time. Finally, Jason send me a beautiful box with the car's history - however - included a beauty Champaign bottle and some of their beautiful hats. I got into this business because of humans. Beyond the car, and how amazing it turned up - i have earned new friends and tactical fleet you now have a client for life!!! Can't wait to do business together again. Thank You!

What an incredible experience! Huge showcase of incredible cars! Chris the owner was great to chat…read morewith. If you're in the market for an incredible car check out their online inventory at tacticalfleet.com

Called ahead and specifically asked about any fees above the listed price and was told they had…read morenone. Once there it changed to a finance fee of between $2,000 and $1000. I told them I wasn't doing that and they kept playing with the numbers and calling it different things but it was always way more than it was suppose to be. I finally told them they were wasting my time and left. I can not urge you away from this place enough. They will lie to your face.

Great place to get your cars from! They made the whole experience go by very smoothly and were very…read morehelpful, i definitely recommend you to ask for lindy whenever you go. She will make sure you are well taken care of. Thank you everyone!

I ordered a Mercedes Benz and they gave me $100 off the price…read more I paid $700 for the car to be shipped to me which was originally supposed to take 2-3 days max delivery from Texas to California. It's Monday now and I haven't received the car. It's weird because the dealer and the shipper keep telling me it'll arrive "today" every single day. Well today finally came after all of the dealer and shipper drama. The Benz paint was all covered in some sort of orange sticky oil or transmission fluid as the truck above it the last week has been dripping and leaking. And the cherry on top is that the shipper refused to give me the car because the dealer hadn't paid the shipper the delivery cost. Ridiculous. A car dealer that doesn't know how to deliver a car. After payment has been made. The worst car buying experience of my lifetime. The dealer called me this morning threatening me and calling me a shitty person after all they put ME through . I am filing complaints with: * Texas Department of Motor Vehicles * Texas Attorney General's Office * Better Business Bureau *Federal Trade Commission and contacting my attorney now. This dealer is in flagrant violation of the Texas Deceptive Trade Practices Act (DTPA) Jason Childers General manager of Vdubs aka Dallas cars of texas threatened me by yelling and screaming at me and calling me a shitty person and said he will drop the car off at the side of the road today near my home without signature.

I should have followed my gut…read more On a Saturday, I found 2 vehicles here. A Macan and a G63. With cash in hand, I tried to test drive. Ivan said, "we close in 30 min. Come back Monday." Mondays are busy, so I called Ivan back mid-day, and he said it's better to come by Tuesday. Monday night we ended up buying G63 at Sewell - incredible experience. Tuesday morning at around 8am I ask for a buyer's order for the Macan, so I can get a cashier's check. Ivan texts me an hour later, "the finance manager is sick but we can still make the deal today". Of course he asked for a deposit over the phone, before I could test drive - odd. I agree to head over for a test drive within the hour. As I'm walking out, he texts me to say there's an oil leak, so I can't test drive until Thursday. On Thursday I see online the car was sold. He didn't even call to say, we have other cars if you're interested. Thursday night we bought a new Macan Plano, another great experience. I collect cars and this was by far the strangest experience I've ever had.

These people are crooks. They sold me a car that has completely died on me two months later. They…read morelied about all the stuff they fixed on the car. All they did was turn off the lights and sensors for the issues. I'm 23 in Dallas alone now with no car again TWO months after I paid $5000 cash for it. When myself and my parents reached out to them they lied and said they fix the issues and they'd be sending a tow that day. They never showed up to get my car and stopped responding to our texts and calls. The owner David is a scam artist don't spend your hard earned money with these trifling people.

NOTE: this 2001 Volvo S40 listed on CarGurus for over 5 months; we found better deals, but my…read moredaughter liked this color, features, safety rating, and disclosed condition. Started out trusting DFW Universal Auto's words. Did they miss or mislead us?  Is this a "typical" used car salesman story? My 17yo daughter saved most of her earnings for almost 2 years to buy her first car... Ash assured this car had no known problems, and was in excellent condition. Advertised upgraded radio, no accidents, new timing belt, water pump, and changed oil.  A/c was supposedly ice cold. Promised new set of car mats. Drove car around the block about 10-15 mph - SEEMED ok, BUT later discovered... A/c wasn't working well (Ash said it was the "Dallas heat"). I'd left a very nice review in the office, before noticing all the deception or oversights above, and below. I am changing my review to reflect concerns... AFTER PURCHASE discovery... no working 12v outlets. Ash told me to keep radio faceplate off, because "it drains the battery."  No floor mats as promised - reminded 3 times. This "fully detailed" car had a pen in the trunk, a spare unfastened, missing jack & Luh wrench, credit card on floor from a previous owner, and a stain in the driver's seat. Had to ask twice for jack. Tolerated these little things as they seemed minor enough to fix later. AFTER Driving on highway. Right rear axle shudders - not noticed going around the block or on bumpy streets. They missed this after how much time? The a/c kept failing, regardless of outside temps - missed this too? The "upgraded" radio was unusable because no antennae and missing CD changer.  They missed that? Upon arriving home, found A/C cabin filter was full of leaves, dirt, pollen; filter cover was missing so, about 1/3 of intake air flooded out before reaching the coils. They missed this? Next day, my daughter noticed tint missing on front passenger window; door also had a chrome ext handle -others are black. Looking more closely, passenger side of the car had been repainted. Later that day, my son's butt was wet from the right rear seat... wonder where the water came from? In a later message, they indicated "replaced door panels" - this was not disclosed prior to sale - why replaced. Hmm, wondering if the noise, water leak, new door panels, repainting, new door is related to an accident that DFW either was oblivious to, or did not disclose? Any after sale customer service? Not that we can tell. We hoped errors would be owned & corrected, but instead our findings (shared with both Ash and Elizabeth) were dismissed; responded to us, we "rely on a lot of public data such as Carfax" for a car's condition and value. So, they diffuse responsibility to what's reported to Carfax - they don't look? Scary thought. Earned our 2 stars instead of one, for the before-sale kindness and cleaning of my daughter's first car, as well as decent execution of completing paperwork.

redline motors has great customer service, ms.Jocylen is a very understanding , helpful ,…read morerespectable women. i highly recommend Redline motors.