I've had a number of bad experiences at local quick -service tire shops. It's been my experience…read morethat they tend to staff the place with low wage workers who know little about cars and simply don't give a hoot about the quality of their work. They're trained primarily to upsell and have large turnover rates. Mr. Tire is close by to me, and I thought they couldn't be any worse. Wrong,. These guys are a nightmare. I had three service visits to swap out my winter/snow tires on my bmw I3. My vehicle has staged wheels. Wide rims/tires in the rear, skinny tires and skinny rims up front. On all three of my visits to store #1326, these geniuses installed my wide set of rims at the front of my vehicle causing my front tires to hyper extend and dig into my suspension. This is a pretty glaring error. Even a layman can look at the rims and see an obvious side difference. The tires visible bulge when this is done. These guys missed that 3 service visits in a row. The store manager there alerted me to the damage on April 16th. He told me that I had some sort of strut problem. I subsequently booked an appointment with pepboys to have my struts examined. After examing my car, Pep Boys informed me that Mr. Tire improperly mounted and installed my tires and rims. They put the wider set up front, and damaged my tires as a result. I had the vehicle towed back to Mr. Tire. When I arrived (via Uber) the shop had my front weels removed and the car on the lift. It looked like they were in the middle of swapping my rims back into their proper place. Think the tech on duty spotted the error, and they were feverishly trying to correct before I showed up. Store manager came out into the office area. He was not happy to see me. He barked "What??!!? What do you want?!!??" I replied....'You see, my car has staged tires..." He cut me off and yelled "No! No!! That would mean I'm responsible for the blowout!!" He proceeded to bring me into the service area and blame the damage on pothole. I needed to contact the ciy for reimbursement" . Said I needed to file a warranty claim. Go talk to the tire vendor. I told him Pep Boys made that diagnosis. He flatly denied the problem. It's the struts nd I need to see a specialist. I contacted Pep Boys again. They reaffirmed their diagnosis. I contacted Mr. Tire again, they again denied responsibility. I had my vehicle towed to Autobahn Center. After several days of my car being offline, they gave me the same diagnosis:improperly installed wheels and rims. I brought this issue to Monro Tire Customer Service. Monro Tire, the parent company, apparently has no real dispute resolution process. Basically one of their reps calls the store, gets their version of events and regurgitates it to you. After 9 days and two escalations they still refused to pay for the damages. I then when to small claims court and demanded $1515. A month later, after Mr. Tire was served with a suit, I was contacted by Traveler's Insurance, After a month, dozens of emails and phone calls, texts and visits I was offered $1239 for damages. They would not cover a refund of the services. Monro did absolute nothing to correct the problem. No refund. No discounts or free service. Nothing in terms of customer service. I had to fight tooth and nail for two months just to have the damagers paid for. Mr. Tire damaged multiple tires, endangered my safety, deprived me the use of my car. They absolutely refused to stand by their work and their parent company did absolutely nothing to rectify the problem. Take a long hard look at the allegations of damage, grossly neglegent work and fraud in the past several months here on google and yelp. I am absolutely gobsmacked by the reckless and irresonsible behavior of the store manager and corporate customer service. Customer service please don't bother leaving a message saying you want me to give you more details. You had multiple opportunities to make this right, and refused. Don't pretend like you give a shit now.

Needed brake light resolved, no other mechanic shop in the area had the parts. John and Mike were…read moreknowledgeable and helped solve the issue along with inspection. Everything required was completed same day in a couple of hours. Recommended, thank you Mr. Tire!

They have well trained mechanics, store manager is very friendly and professional. Would…read moredefinately go there again.

Great service. Pleasant technicians to deal with. They were knowledgeable and professional.read more

I've been going here to fix my car for about 5 years now, and I wouldn't ever want to bring my car…read moreanywhere else. I'm not sure why I didn't write this review earlier, to be honest. Dan is a great guy who knows what he is talking about, and his mechanics are pretty knowledgeable and kind as well. As a young woman who doesn't know much about cars, I'm always afraid of getting scammed and up-charged; with my luck some other numbnut mechanic out there would try to convince me to buy their "premium air"... I'm happy I found a place where I don't have to worry about that. If you want to patronize a knowledgeable business that practices honesty and integrity, go to La Barge's in Albany :)

Highly recommend them Tom does a great job and his staff is absolutely amazing down in Glenmontread more

Back again, this time to get new tires on my Jeep Gladiator. Stepping up to 35's. This is the only…read moreplace I would ever go to for tire needs. The workers are super friendly, they don't try and push unnecessary repairs on y or push you to get what they want on you. There really is a sense of peace here. I came to put on my Nokian Outpost nAT tires which the job was completed within 30 mins. Perfectly balanced and all lug nuts torqued to spec. I highly highly recommend this place for any of your tire needs.

Driving from the east coast heading home with my dogs. They were incredibly gracious allowing my…read moredogs inside while they replaced my tire quickly. So pleased with their service.

Once again, Warren in Latham saves my car! No matter what the issue, it is dealt with courteously…read moreand timely. Matt, Sam and all the staff are excellent! They take better care of my car than my doctor does of me! Highly recommend!

Matt runs a great business!! He is kind, knowledgeable & provides an excellent services! I can't…read moreimagine bringing our vehicles anywhere else. (Oil changes, inspections, tires, brakes etc) It's not just Matt, you can't run a place without incredible workers who show up, I'm so grateful! This place has been in business for 40 years!! It's comforting to know these guys are not out to just make a sale and do not brow beat you into any unnecessary products. I highly recommend this business!

I've never had an issue with LaBarge's and it's truly my go-to auto location! The guys here are…read moreamazing and sooooo timely! I'll probably go here forever

It's extremely hard to find a honorable place to get your vehicle fixed these days. They do tires,…read morebrakes, shocks, oil changes etc. Ive been using them for over 10 years and Tommy and Pete are always there to help. Prices are great too.

Service was evaluated and completed quicker than I expected and cost was affordable. The guy…read more(sorry, can't remember his name) manning the service desk was friendly, helpful and informative on other questions I had. I'll definitely be back!

Requested service was to replace my headlight assembly. Customer service is very professional and…read moreknowledgeable about their work. I had been to 3 different shops including the dealer for the vehicle and they were unable to diagnose the issue until I came here. They knew exactly what it needed to get my car back running properly. The value of their work is definitely top tier. I stopped in for a separate issue non related and they were able to assist me immediately and get me back on the road. I recommend this shop to anyone looking for explanations of the work being done, and the price is very reasonable for the work being done.

The owner needs to be more respectful, treats and talks to customers like absolute crap & OVER…read morecharges you on parts, straight up thief...do NOT go here, there are far more respectful automotive shops in Troy NY!!

Stopped in to get my intoxalock calibrated and to my surprise had zero wait time and they were more…read morethan happy to do it! I have been to at least 3 other shops and there most certainly always seems to be something. I was also very impressed at what great contributions they make in their communities!