Mike is a straightforward and professional individual. When I called him to repair my leaky faucet,…read morehe provided me with an up-front quote. He kept me informed of his arrival. It turned out that replacing our bathroom faucet was not an easy task. As a result of his efficiency and expertise, he was able to diagnose the problem and take the necessary steps to resolve it. I received clear communication throughout the process, and he answered any questions I had. P.S. He's not only a kind and humble person, but after a stressful job, his funny side truly shines. He made my husband and me laugh so hard! Thank you, Mike. All the best wishes for your new life/family adventures.

Mike is nice, honest and reliable - a straight shooter. Very easy to talk to. I called him on…read moreWednesday and he was here Thursday to replace a kitchen faucet, fix a leaky toilet, and do three other tasks I could do myself but kept putting off. He asked me to name a price, and he was happy with what I chose. The next day something else went wrong with the same toilet. Different problem, so I offered him more, and he wouldn't take it. Everything's running beautifully. Why did I wait so long to call him?

Great same day service ata reasonable price…read more They had good communication too and even told me how to do a Different Job.

$35,000 DISASTER FROM A SIMPLE CLOGGED TOILET!!!…read more We called "Emergency Plumbing" with a clogged toilet in August 2024. After their plumber visited us, we ended up with THREE ROOMS DESTROYED BY WATER AND SEWAGE, costing $35,000 IN REPAIRS that took SEVERAL MONTHS, and then later getting dropped by our brand new homeowners insurance due to the claim! "Emergency Plumbing" happily took my several hundred dollars in payment for "clearing the clogged toilet". They have offered no recompense for causing our massive loss. But, to their credit, they did say "sorry" a couple times. THE FULL, DISGUSTING, DANGEROUS, SAD STORY: In August 2024 I called about a clogged toilet I couldn't plunge clear. They were able to schedule a plumber for early in the morning. The plumber arrived, and first wanted to see my septic tank. He started to hand dig a bit towards the tank. A minute of digging got nowhere, so he decided to come inside and look at the toilet. He tried an auger to clear the clog, to no avail. So, he asked to see the sewer cleanout. We went to the basement, where things were about to go DANGEROUSLY BAD. We located it above a ceiling tile in the finished basement. He held a up small garbage bag and opened up the cleanout... A FIRE HOSE RIVER OF SEWAGE immediately began to spray out onto him and our finished basement. He panicked and asked for garbage cans / bags to catch the sewage river. My wife brought down some large utility garbage bags. The plumber and I held up and filled about 3-4 large bags of sewage over our heads during the next several minutes before the flow finally stopped and he could cap off the cleanout. He reassured me by saying, "sometimes stuff like this happens". We were both drenched in sewage from head to toe. Some had splashed in my eyes and mouth. He started to hand mop up the large sewage puddle with some paper towels. I told him "don't bother, this all will need a mitigation company". He replied, "all you really need is some soap and water". Ummm no. We dried off, shedded clothes and went back upstairs. The toilet still wouldn't drain, so he said he'd drive back to get the larger auger. He asked if I had any toilets upstairs, and I replied yes. He said "OK, you can use your upstairs toilet and shower, just don't use the clogged one down here". He left and I started to shower. After showering I came back down to the main floor to discover that SHOWER WATER WAS GUSHING OUT OF THE TOILET INTO OUR BATHROOM AND HALLWAY!!! More fun! In the second panic of the day, I tried my best to dam up the NEW RIVER OF WATER now FLOODING my main level hardwood floors. I ran downstairs to see even more water now soaking many ceiling tiles and raining onto the sauna and floor. I called the plumber and the head plumber agreed to come join the fun. He arrived, I explain the scene, and he said "Oh no, he should never have told you to use the fixtures upstairs". Oh no! The first plumber later returned with the larger auger. They managed to clear the clog with it. They did some hand mopping up of the now destroyed first floor powder room, hallway, hall closet, and living room. They asked for a check for several hundred dollars, said sorry for the problems, took my check and left. The next day we opted for a water & sewage mitigation company, rather than the plumber's recommendation of "soap and water". Over the next couple days, my wife and kids truly enjoyed watching the hardwood floors, powder room, drywall, and finished basement get ripped out of the house we had purchased just months before. Then we had four days of loud industrial fans and dehumidifiers to hopefully prevent any mold. Then a few weeks enjoying a half ripped apart house, no working first floor bathroom, rough hardwood cuts, nails, etc. Lots of fun for kids and wives alike. The insurance claim process and reconstruction took place over the next couple months. We had to cancel our Thanksgiving party, as we were still wrapping up the rebuild by then.In the weeks after the plumbing adventure, I texted and called the plumber, hoping to get some recompense for this disaster, maybe cover my insurance deductible, maybe even my money back? We talked on the phone once and I made my case. He didn't offer anything at all. Haven't heard from them since. I would love to avoid going to court and just have them do the right thing, make this right for a family of four whose second half of 2024 was ruined by their work. Does anyone stand by their work anymore? 0 STARS - CANNOT RECOMMEND FOR ANY PLUMBING WORK. Maybe the head plumber is good? But whatever junior plumber they sent to unclog my toilet basically destroyed much of my new house. They were arrived on time and were friendly to talk to, though, tiny bonus points for that. ONE QUARTER OF A STAR

CJ PLUMBING IS GREAT!! I called and spoke to Dimitri about our issue and they came out right away…read more The plumber they sent was on time and got straight to work. He finished up quickly and the faucet and sink looked like new! I highly recommend CJ Plumbing if you need prompt professional service!

expert work wonderful people…read more reasonable price will use them again and again for any and all plumbing needs

Immediately responsive during an after hours pipe flooding event!…read moreThe knowledgable, effective and polite plumber was able to direct me over Facetime to shut off a valve behind a door. Solved the problem!

Huge shout out to the Bratschi Plumbing team. Thanks to Carrie, Betsy and Al for coming to our…read moreimmediate rescue following a sewage ejector pit failure in our basement. Special thanks for plumber John for the quick same day response and efficient replacement of our pump. Bravo Zulu Bratschi Team.

I just had Nick come out to troubleshoot a water heater repair caused by a leak from a saddle valve…read moreabove my furnace heading to my furnace humidifier causing the pilot light to go out to to the pooling water and moisture at the base of the unit. The service team was able to fit me in same day by putting me on standby. Nick was able to diagnose, stop the leak, inspect that the leak had done no further damage, and ultimately get the water heater working within 5 minutes of his arrival. Better yet, he said it was a simple fix and did not charge me, but just asked that I keep them at the top of my list for my next job! Very friendly and presentable all the way. He also assessed my heater and said I probably had about another two years to go before needing to replace, and gave me a written quote for a new water heater and to replace the saddle valve with an angle stop. The angle stop cost was a bit high, but the water heater replacement was very reasonable (just being fair). I am definitely going to reach out to them for my next plumbing job.

This was my fourth time using this company, and once again they were outstanding. They are…read moreconsistently timely, prompt, fast, and extremely professional. Every technician I've worked with has been knowledgeable, competent, and genuinely trustworthy -- which is rare these days. I'll be honest: I was a little nervous at first because I kept reaching their emergency line over the weekend and holidays, and I wondered if they might be getting too big. But after this visit, I realized it's probably just because they're that in demand -- and I see why. They even honored a coupon I sent 30 minutes after I paid, which they absolutely didn't have to do. That level of integrity means a lot. I truly hope the owner takes great care of this team -- they deserve it. I trust this company's name completely, even with so many other 5-star plumbing companies out there. This one stands above the rest.

Quick to respond and come out to install battery backup for the sump pump! Very communicative and…read morefair price. Will keep in mind for future projects.

Great service and excellent quality work! Good price! I did backflow testing ! Always on time!…read moreHighly recommend!

Arbie and his son came out immediately and fixed a messy injector problem within an hour. Arbie is…read moreno non sense and focused on results. Had the parts in his organized truck. Outstanding.

Quality work and good pricing. I've used them a couple of times now and I'm very happy with the…read moreresults.

Arrow is fantastic. I had a drainage issue that others had overlooked that was causing really…read moreunpleasant odors. Arrow sent out a tech who quickly diagnosed the problem, and then John came out a few days later to inspect and formulate a plan of attack, which involved some creative problem solving. I really appreciated all of the thoughtful planning. I then received a very reasonable quote, given that it was a major project that would take an entire day. Bruce then arrived on the project day and knocked it out of the park. He did excellent work and kept me informed throughout the process. Really nice guy and great plumber. A few days later, John called me to check in to make sure everything was working okay. And then I got an invoice that matched the quote. Overall I could not be more pleased. Honest, professional work is hard to come by these days, and these folks delivered it. Arrow will be my plumber going forward and I would be more than happy to recommend them to others in the Libertyville area.

Technicians they send are not experienced and work slowly causing the overall job to cost a lot…read more Arrow used to send expert plumbers, but has gone downhill. Will not use them again.

I thought my front yard looked sketchy so asked for camera shot. Sure enough, found several gaps…read moreand one root break-through. Got a decent price with a couple discounts and year-long protection and free service. The rep was Ron Thomas and he is an honest plumber. I saw the video during and after the appt. He gave me options.

AVOID LIKE THE PLAGUE…read more I accidentally mixed up these guys with J Sewer & Drain Plumbing (I actually think they made their name sound the same to other respected companies in the area on purpose for this exact reason) and gave J Blanton Plumbing a call. The first thing they try to do is get you to subscribe to some BS monthly subscription so they'll come back over and over for more jobs I'm sure they themselves will try to create. I politely decline, and we move on. The lady on the phone gets me setup with a house call that will arrive the next day. Okay, great. They give a two hour or window, 10am-12pm. I get a text after 12 saying they're just now on their way. The guy gets here closer to 1 and goes to check out my toilet. It hadn't been flushing correctly, which is why I called. He flushes it once, literally one time, and immediately starts spouting off a ton of BS about what's wrong with it. "Ohh the vacuum breaker is busted and blah blah blah" look, I'm not gonna act like I have a plumber's expertise or anything, but anyone with any kind of bullshit meter could tell he was just making shit up. I'm still kinda okay tho, at this point, and just want it fixed. He pulls out his phone and gives an estimate. "okay that'll be $2300!" WHAT?!?! That does NOT sound right for a simple toilet repair. He starts going on and on about how because I live in a large building it's not the same as a normal housing repair. How he's going to have to replace a bunch of parts and maybe even tear open the wall to see what's *really* going on. My heart sinks, I'm honestly panicking at this point. I do NOT have $2300 to piss away on what I thought was going to be a simple repair. When I tell him I simply cannot afford it, he stars spouting even MORE BS about how "Ohhh see, no, this is going to be an emergency any day now. I've seen this before. Your toilet is going to have a catastrophic failure and can starting spraying water everywhere. You HAVE to avoid that at all costs." Want to know something? This all happened over two months ago. The toilet was fine, it flushed well enough, it just didn't flush perfectly. Guess that was bullshit after all. I tell him there's just no way i can afford that. He calls his boss who immediately brings the price down to $1700. Wow. That was easy, almost like this estimate is complete bullshit. He immediately pulls up a way to use a lender so that I can do like a 2 year payment plan. He pulls everything up and is staring daggers through me. Reader, I will admit to you that I am not good with these sort of things. Here's a strange guy in my home, standing over me, being really intimidating as I pull up the lender's documents on my computer. He's staring at me and the computer the entire time, urging me to sign everything right away. There's not time to think about my options. Sadly, I signed the papers due these antics. He leaves for his truck and says he'll be back in two hours. Meanwhile, I'm texting my brother and asking him if any of this sounds right, and he's screaming that no this is all wrong. It's all wrong! As soon as he leaves my building, I IMMEDIATELY call the lender and tell them to cancel the transaction. I am NOT paying for this. Thank god the lender had some sense and cancelled it with no problems whatsoever. I call back J Blanton Plumbing and tell them I'm cancelling the transaction and the services and there's no need to come back. The receptionist says that's all okay and no worries. 5 minutes later I get a call back from the man sounding really pissed/annoyed with me and trying to start the transaction up again. I told him flat out I am going to consider other options, and I'll get back to him if I choose his services in the end. We hang up. I decide to go to Youtube and see if I can't diagnose the problem myself and fix it on my own. How hard can it really be? Reader, I was able to figure out the problem and replace the parts I needed. Do you know how much it cost me? $40 ALL IN, one trip to The Crafty Beaver (love them, go there), and one trip to Grainger. WTF!!! TL;DR: -They were going to charge me $2300 for a $40 part. -They act incredibly aggressive and predatory while at your home -They aren't even punctual -They are a SCAM

Used SBJ a second time and still highly recommend. Brad gave me a very reasonable price to install…read morea new sump pump and back up. He even suggested a place for me to purchase it on my own. Showed up the next day and had it installed. Honest, easy to deal with, and great communication. Thanks Brad

I asked SBJ Plumbing to install a vanity sink, drain and water connections. Brad did the install,…read moreand charged $1100 which I thought was high but I paid him right before he left. An hour or so after he left, I ran the water in the vanity sink and there was a noticeable leak. He said he would come back a few days later to take a look. He returned and tightened the connections. I again ran the water after he left, and again there was dripping under the drain so I asked him back again. He came back again and did some more tightening and said it should be ok now. I again ran the water after he left and there was still a drip. I then texted him saying that I would like a refund of $350 of the $1100 he charged because the pipes were still leaking and he had already claimed twice that the problem was fixed when it wasn't. He refused and then tried to gaslight me saying actually there was no leaking. So if you want a plumber who doesn't stand by his work, then this is the guy for you (My response to his comments): For the record, here is the text exchange between Brad and Me (and yes I did say "please consider giving me a refund because I don't want to give you bad reviews"--and that is a reasonable response on my part given that I received service that is below what the average person would expect [i.e. 3 visits by the plumber and the sink trap is still dripping]. (From Craig): Brad, The vanity is still leaking and I can't devote any more time to this project, therefore I am requesting a partial refund of the money you charged me. I think a $350 refund would be reasonable. Craig (From Brad): I disagree, the last 2 times I came over there wasn't even a leak. I have gone beyond being reasonable and in reality I should be paid for 2 service calls. (From Craig): Many would ask for a larger if not full refund under these circumstances. Obviously there was a very noticeable leak after the first visit and a much smaller but still noticeable leak after the next 2 visits. Please reconsider because I don't want to give you bad reviews