One of the worst experiences I've ever had with a plumber! I can't believe I let them do this to me twice: The first time we used John, he was supposed to come at a certain time, first thing in the morning (which is important to me because my wife and I work 8-6), so my wife carved out time from her job to make sure she was there. What ended up happening? He never showed up and no one called to tell us where he was. We called the office and apparently he was behind, which would have been great information for my wife. He finally did come and fixed the issue but he pointed out some other issues we needed done. We scheduled him a second time, and made sure to stress that we needed him to come first thing in the morning so my wife could switch around her schedule to be there. Once again he didn't show up, at least this time he communicated to my wife that he would be late that day, at a time neither of us would be there so we gave him the code to our door to let himself in. He never came!!!! Again!!! Both me and my wife have been texting him asking if he came and what was done and what still needs to be done and he never answered. So unprofessional, ridiculous, wish I could give them 0 stars. read more

We have loved working with Admiral Plumbing. We have used them for years and have never found anything that wasn't professionally done. They give us a time to expect them and are always very close to that time. We appreciate the suggestions and advice they give, which has always been very beneficial for us. They are the only plumbers we would ever even consider calling. read more

DISHONEST. Seriously one of the worst customer service experiences I have ever had. Charged for work not completed then bullied me into paying after they said I didn't have to (multiple times). Awful to work with. Poor communication, and flat out untrustworthy. If you like being stolen from or taken advantage of, then this is the place for you. read more

The service rep seemed nice and knowledgeable and kept on pushing the installation of a filtration system for a never ending monthly fee. The quote for that system came to my email immediately after he left while the quote for the reason he was called, came two days later, for close to $3000.00 !!! They claimed a water pump was broken and would take FIVE weeks to receive. I called another company ( I wasn't going to wait FIVE weeks and/or pay $3000.00 for a water pump) This other company had the problem fixed for less than a thousand dollars immediately and there was nothing wrong with the pump and, the rep was not pushing any installation of filtration systems. BEWARE read more

The customer support was very helpful. I had a bad experience with what I learned was an Ex employee and the team went above and beyond to fix it all. They were very patient with my frustrations and fixed the problem. I will use them again. read more

Pros I used admiral plumbing multiple times through my home warranty. I enjoyed working with them the 3+ times I used them. They will always get the job done and are responsive Cons When I decided to use them for a non home warranty related project with my gas hookups, the person on the phone seemed like he really did not want the project and quoted my twice the price that other heating and cooling companies gave. When they installed my water heater the 2nd time, they broke the harness that holds it in place, then charged me 100 dollars to fix it. (Probably they never knew that the broke it, I probably should have said something) It really depends on how you use them and who comes to help. The first couple times great, the last couple of times a bit rushed and grumbly read more

I needed a hose bib replaced ASAP. I twisted it off and called Admiral Plumbing for help. They were able to come out in a few hours of my call and the problem was resolved promptly. I appreciate the fast and friendly service. read more

We were referred to Admiral to complete a cleaning and inspection of our furnace. We were promised a phone call to schedule within 3 to 4 hours - no call at all, a text message the next day. They asked if they could come out in 2 hours (11-1pm) so we changed our schedule to allow. They asked if they could be late at 1pm (when I had already waited 2 hours) and I said yes but they needed to be done by 3:30pm. They called at 3:28 to say they were 7 minutes away. Not worth the headache. Waiting 5 hours and paying $59 for 20 minutes of work is not worth it. read more

Our water heater went out unexpectedly and we had guests coming that day for the weekend. I quickly called around and found these guys the best price AND they could come out in 2 hours. I am so grateful. Isaac did a nice job installing. Super nice. read more

They showed up with no notice. I was in the middle of a work meeting on zoom and had to leave to work with the agent came in told me that it was too much to expect the home to be at 74 degrees even though it was 82 in the house. then told my insurance company there was a sizing issue I had to call another hvac company to come look they said there was no issue. So I called them back to let them know. They never called back so I called back again and got the manager who said yea they knew there was no sizing issue but they they were going to inform the insurance company that someone had cleaned it improperly and that why it wasnt working. This was the third time they had been out with the same problem no one has been in there. The reps that came out never notated in the past and so insurance claimed that because the previous agents never mentioned it in the past it must have been done by me. Look other places very un professional and lazy read more

Customer service was excellent. Thomas stayed late to make sure that the problem was fixed and that we were happy. Will use again for any plumbing issues we have in the future. read more

My hot water heater went out and they were able to come out the next day to check it out. It turned out I needed a whole new one so they spoke with my warranty company to get a new one, picked it up and got a new floor plate too. They stayed a while to ensure the job was done correctly and did a much better job than the previous installer. Now we have hot water and it looks a lot better then it did before. I would trust them on any future repairs. Plus, they had good prices. read more

Came to my house, broke my faucet, told me they couldn't fix it, turned off the water to my house and left. They called my home warranty and told them it was installed wrong, meaning it is no longer covered. Any hour came out, fixed their mistake and proved it was not installed incorrectly. They are dishonest, mediocre, rude, and lazy. I'd sooner live without water than hire them again. read more

Admiral Plumbing was the company sent by the Home Warranty company after we bought a house in Utah County. We are disappointed with both their punctuality, communication, quality of service, and responsiveness to our needs. They came out on three service calls. The first, for an AC unit that was blowing hot air in mid-summer, took a day for a serviceman to come look at the unit. Meanwhile, we had another company come give a same-day evaluation. He added coolant to the unit but said that because of the many leaks, the coolant likely would not last another day. The next day by 9 a.m., the AC was blowing hot air again. The plumber from Admiral arrived at 9:30 a.m., took a look at the unit, and then refused to even tell us what the problem may be. He said he would need to get back to our home warranty company, who would then get back to us with an assessment. (The home warranty company took 10 days to get back to us, and by then we had called a different company and had replaced the AC, but that's not Admiral Plumbing's problem.) When all the gas pilot lights in the house needed to be relit because their was air in the gas line of the water heater, a plumber from Admiral did come and relight the pilot lights in the gas stove and oven, but he was able to do so only because a serviceman from a different company had responded more promptly to our call and had cleared their air from the line. The third call was for a problem with a small amount of water leaking onto a kitchen window sill. The plumber from Admiral Plumbing didn't even bother to check for possible drips from pipes upstairs, or behind the rather large access panel near the kitchen window sill, to access whether he could see any problems there; he merely indicated that he couldn't tell if it was a plumbing problem (covered) or a problem originating from an outside water source (not covered). And then he left. Frustrated, we had another company come do a check, and they were thorough in accessing the problem, checking every possible inside source before determining that the leak came from outside the house. read more

My warranty company was having trouble finding someone to come out and fix my plugged up garbage disposal and it had been days. I finally told them I would find someone myself. I called and called and no-one could come out for several days. It was a nuisance to not be able to run water, or cook and it was starting to stink. I was desperate. Finally one company referred me to Admiral Plumbing. When I called she said, "We can get there tomorrow (Saturday) at 9." I told her it could even be earlier if she could find someone. She did call around and called me back saying a technician ( Maloni) could come at 7:30. He came out and within 20 minutes had the problem fixed and even some good tips on how to prevent future problems. I was so grateful. I would recommend him again for sure. It was great having running water, and disposal use again, and the sink clear for cooking and daily use. Thanks again. read more

Great customer service the staff is always super friendly when I call. The technicians are honest and fast at repairs. I would recommend Admiral plumbing to everyone I know. read more

Worse diagnosis of my furnace ever. Had home warranty and tech said it was dust that was causing my walls and floor to shake when the furnace kicked on. A real have company came out and replaced it. read more

Good repair but communication was... lets say not the best. Additionally, the first time they came out they lit the pilot light on our water heater and went to leave. It was like pulling teeth to get them to run a test to see if anything else was wrong. There was. read more

These guys are dishonest. They kept pushing me to buy things only to find out I did not need them. They insisted they I had a crack in my line and recommend a friend of theirs to scope the line who was even more dishonest and clearly was only out to make a buck. They wanted ten thousand dollars to fix what they insisted was wrong. Admiral would not guarantee their work because he knew it was a broken pipe. Got a second opinion who did the same work as Admiral plus scoped the line. Funny, there is not a break in the line just a bunch a sludge that has built up over the years. The line just needed to be flushed. That cost two hundred dollars. Would warn people to stay far away from these guys. They only want your money and tell you lies about what is wrong with your plumbing. read more

I had guests coming over that afternoon and my guest toilet was clogged. I called them and even though they were booked til the afternoon, they were able to sneak me in in-between job sites. They were in and out in 10 minutes and my toilet is still flushing great. read more

Great technicians, trustworthy and knowledgeable. They do a great job of explaining the problem and giving you a price before they do the work. read more

They came out like an hour after I called them. They explained and showed me what was wrong with my furnace and he was able to get the part and install it the next day, the part store was closed December 26 as it was observed as a holiday. They were fast friendly and honest. It was fairly priced as well read more

Great service! Great work! I would highly recommend this company for any plumbing work!

By far the best plumbing company I have ever used. Their employees are very professional. They gave me the price before they began working so there weren't any surprises. read more

Seriously that reviewer posted 5 stars? I am glad they had a great experience but for me it was completely opposite. Got their information from the Renaii website, Task: to unplug air intake and install flush valves. Flow on the Renaii was stopping mid flow. The first time I called and had an appointment they never showed up. NEVER. I called to find out why I was waiting and no phone call to let me know hours later. Rescheduled time didn't go so well either. I had to cancel the appointment but at least I called to let them know. This last time, schedule the appointment two weeks in advance and made arrangements for someone to be there since I couldn't be there. I specifically asked for flush valves to be installed on my Renaii's. He charged me $159 just to come out, to tell me he didn't have time to do the work and would need to come back. The $159 dollars wasn't even to be applied to work when they could come out and do it. He was to not only charge the $159 to do the preliminary visit but additional $159 + whatever to come back. Crazy! I was told the check would not be cashed when I complained about what happened. It was. Recently received phone call and told money will be refunded. I do not recommend this company at all. I general contracted my home so I have worked with a lot of sub contractors. This was by far the worst experience. Found Any Hour Plumbing Electric, Plumbing, Heating and Air better. http://www.anyhourservices.com/our-services/plumbing?gclid=CM7e56L8z8ICFaU7MgodQmMA-g The competitor: Service charge to diagnose $38 and that is applied to the cost of the repair or service and a warranty. Any Hour had to the ability to come out next day not a week out. Please BEWARE there is good service out there. But not what I found at Admiral. read more

Admiral Plumbing responded to my call quickly and scheduled an appointment within a reasonable amount of time. Their office staff was very helpful. They called me before coming to let me know they were on their way. The plumbers came within the time they said they would. Mike and Jared were very professional. They worked quickly and got the problem fixed without any issues. I have worked with much less professional plumbers. These guys were great. I will definitely call them again. read more