5 STARS?!!!! WHAT??!! NO WAY!! They have some guys working at this store that don't know what they…read moreare doing, and they admit it themselves, like then why are you working here??! Had to leave just as soon as I walked in, attendees attitudes are the worst! And the service evening hours is slower than a snail!

Awesome service! I needed a new battery and not only that I find the right battery but one of the…read moreemployees named Luisanize was kind enough to do the installation in the rain and also check the voltage. All this was done at no extra cost to the already low price of the battery. I'm very happy with the store and I would recommend you use it.

Terrible experience. After about 5 minutes on hold. Asked a question, before I could respond to his…read moreanswer, he hung up. Go anywhere else.

At first they answered their phone. When I finally decided to use them to junk two cars, I could…read morenot get a return call. I called and left messages three times.

Eddie and the team went over and above to help me replace a car battery as I'm currently unable to…read moredue to surgery! Very friendly and helpful. We will be back!

I work in the customer service industry, so I understand customer zeal. Unfortunately, this…read morelocation doesn't the meaning of customer zeal. I went to purchase black latex gloves, as you can see in pic below, the are priced $24.99. When it's time to purchase the gloves, the employee stated the gloves are $34.99. I explained to him every glove in that section is priced at $24.99. He wouldn't honor the displayed price and would rather keep $10 versus keeping a customer. Unbelievable! Since COVID, based on their price, these particular gloves jumped $20. I will be taking my business to Advanced Auto.

What nice people! I…read morehad a bad battery and was away from home. The guy there gave me a discount on a new battery, and loaned me his tools for free while I swapped batteries. A bad experience was a bit better because of the nice people there.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Stopped in the other day to get a few things. Staff was very knowledgeable and friendly, looked up…read moreparts that I needed, not only for car, but for motorcycle as well. Was an Advanced customer, but after my experience yesterday, I'm switching to O'Reilly.

I just wanted to give Kenny a shout out for being so nice and helpful! Not only did he help me find…read morethe correct oil for my car, he offered to help me out and pour it in for me. I really appreciated his act of kindness, as I know very little about cars and I had my two young kids with me.

They have general maintenance parts for my Yamaha Raptor 700R ATV at a fraction of dealer costs…read more.. high quality motorcycle oil, K&N oil filters, performance spark plugs, orderable drive chain for ATVs.... what's not to like? I was also pleasantly surprised to discover a PCV valve I bought from O'Reilly's for my Lexus was Made in Japan... i.e., good quality! Online ordering is a breeze... and quite helpful when I'm in a hurry. The counters are nice and clean too. It's interesting that I can spend a few bucks ordering online at O'Reilly's, go there, and the employees are nice... they hand me the bag, and off I go. I online order over $1,000 at Best Buy in Oswego, and they act so unappreciative with an attitude when I get my pre-ordered items... Probably because I don't give them a chance to upsell me crap I don't need...lol... seriously. I'll continue to shop at O'Reilly's on Lake even though two other auto-parts stores are closer.

For starters, the two employees at the registers were not wearing masks despite there being a mask…read moremandate in illinois. They also didn't have a clue...about anything...and were incredibly rude. I was asking some pretty straightforward questions and they didn't know a thing and just said "uh yeah, uh, that should work." It was clear they didn't have even the slightest interest in assisting me. I will never return to this location, or maybe even to an O'Reilly's altogether if this is the low standard they have for their employees.

I was very pleased with the service that I received here. The salesmen were very helpful in getting…read morea new battery put in my car.

My local Autoparts store I love very much! They're very friendly, helpful, and know how to treat a…read morecustomer. Im cool with AAP because they charge my dead batteries with the proper chargers, are always quick plus the prices are fairly decent. I recommend AAP to everyone!

Gary at AutoZone in Naperville checked my battery and installed a new one for me and got me on my…read moreway. Great customer service!

Excellent Service! They really helped out a single mom…read more I brought my car over for a dead battery Gary went above & beyond. I had to leave my car so my child could be picked up from daycare before they closed. He then had my car delivered with the new battery installed so I didn't have to have my child walk with me the nearly 20 minutes in freezing temperatures to get the car back from the store. I was very grateful to have such accommodating service. Everyone I spoke to their was very kind, informative & helpful. Thank you!