I had an outstanding experience at the AutoZone on Keith Bridge Road in Cumming, Georgia, thanks to…read moreDylan Parsons. My Chevy Malibu needed a new battery, and Dylan went above and beyond to get me back on the road. From the moment he greeted me, Dylan was polite, friendly, and incredibly knowledgeable. His mechanical expertise was obvious, and he took the time to answer my questions while making sure the battery was installed correctly. He never made me feel rushed and treated me with genuine kindness and respect. It's becoming harder to find customer service like this. Dylan's professionalism, positive attitude, and willingness to go the extra mile turned what could have been a stressful situation into a great experience. AutoZone is fortunate to have an employee like Dylan. He represents the company exceptionally well, and because of him, I'll gladly return to this location and recommend it to others. Thank you, Dylan, for your outstanding service!

I stopped here for 2 stroke motor oil, but also decided to buy 2 cans of carb cleaner, a can of…read moreblaster, and White lithium grease which went in my basket. Still didn't find the 2 stroke oil. Three employees, sitting together behind the counter, shooting the bull. I asked them where the small engine oil was. The guy that never stops yapping with his two buddies says "we're plotting the over throw of O'Reillys" and points over his shoulder behind him to a corner which is blocked by a parts cart full of returns and batteries and assorted unorganized parts. Not one of the three bothered to ask me if I needed help, but just kept up their BS session amongst themselves. Never even acknowledged me as I tried to move the cart out of the way. I put my basket with my other $50 worth of stuff and left. Good luck overthrowing OReilly bubba.

We had an issue with our brand new 2026 Palisade, and needed to wait to be able to fix our…read morewindshield since a replacement was not readily available. Once they confirmed the arrival, we came to this location since it needed calibration and was greeted by Tricia, who was really friendly, helpful and professional. She knew my parents from setting up the appointment, and was super helpful when I came to drop the vehicle off. Said she would call when it was completed, and sure enough the estimated time was on the dot. Michael was the technician that replaced the windshield and he did a great job too. I wondered if the Peach Pass and I-pass from IL would be transferred, and it was handled as if I put new ones on! Michael was also very kind to my parents, and that always gives me a comforting feeling since they're elderly. I was very happy with everything. We were touch late with traffic when picking up the car. Ian (the manager) and Tricia were both still there, waiting for us. Didn't give any grief, was so pleasant to deal with this entire situation. They direct billed our auto insurance so we paid our comp deductible and we were on our way. Nobody is ever in a good mood when you have a crack, chip, or need a replacement windshield. However, this location made it pleasant to go thru this, and helpful enough to remind me to go back if I never need anything done. Super grateful to the team here! Thanks Tricia, Michael, and Ian- I hope you don't see me again (haha) but if you do, I'll be back with a smile on my face.

I had an extremely difficult chip; they did an excellent job of fixing,…read more My experience from booking to driving out completely fixed were great What I appreciated most was the technician took time to update me on each step Very professional, now the only folks I'll use. In North Georgia, and driving on 400 windshield chips are common and you need a great fixer Safelite Cumming is the best

I have worked with Lakeside Automotive on 3 different repairs on 2 different vehicles. All 3 times…read morethe problems were diagnosed correctly, repaired promptly and I received text updates on the status. 5 stars!

Ended up getting a flat tire less than a mile away from here and Nakia told me to limp my car to…read morehim and he changed my tire free of charge! Couldn't reccomend this place or the owner enough. Nice shop, nice employees, and saved me this day!

Really impressed by these guys. I took my sons car in for some work to be done and got a lot more…read morein return. They checked over the entire car for any areas of concern and put those into a detailed report for me. I also received pictures with the defects that were found and ask if I wanted to do any of the noted defect items. We didn't do any, the cars old and not really worth much. We will sell the car and buy something a little newer and hopefully more dependable. I ask for an oil change and did get that but felt guilty a little that they guys there did such an impressive inspection and report with pictures that I was getting out on only an oil change tab. Team Ryan was very courteous, timely and appreciated that we chose them. I will be back for service with my newer but used car going forward. I loved the honesty and all the time they took to help me out. Fantastic service and such a refreshing service attitude from their entire crew. Great guys and a great company to have any service or repairs done at. Being honest these days is a rare bird it seems with companies. Team Ryan has hit the jackpot on this very needed service quality. Thank you for being straight forward, you have our future repair work for many years ahead. Mitch and Molly Sailors

Figured out my expedition quickly. Friendly and knowledgeable staff. Prices were in range with…read moreother shops in the area but the experience was worth it!

Just a great business and repair shop overall. They do honest work for customers in a fast timely…read moremanner and they let you know the costs before work begins. They have repaired my car twice now for 2 seperate matters and both repairs were done well for a very fair price! Highly recommend these guys.

David at the front desk and his team are amazing Some of the best customer service I have ever had.read more

No need to go to a dealer. This place has great mechanics and competitive pricing for the…read moreservices. I have them take care of all of any significant work on my 2022 Outback Wilderness.

4 1/4 Months they have had our dealerships vehicle, not one call, not one follow up, we have called…read morethem 15 times and been given one excuse or lie after another, everything from the mechanic is on vacation, we are short handed, we will call you with a part list, the boss is out of town, the guy that drove it isnt here..... Absolute joke of how to run a business. If they will treat a dealership like this how will they treat you.

My vehicle had a brake failure which dumped hydraulic fluid all over my brake pads and calipers and…read moreassociated parts. I called, they were very friendly, got out to tow my truck quickly (the driver was exceptionally quick and also very friendly). 4 days for repairs at a bit over $1,000, cool. I pick it up, the brake pedal pressure is significantly different; the brakes don't engage until the pedal is at the floor. I assume the hydraulic pressure hasn't evened out, I drive it low speed for several miles, pumping the brakes. No change. I call again, and am offered a free repair, bring it in ASAP, we'll fix it. Cool, thanks. I know you're booked, and it's pretty easy to let an it bubble slip in. I bring it in, they get to it right away. 30 minutes later, they tell me it's ready, I test the brakes. No change. I let the guy know, he gets angry with me because he "just fixed it". You said you fixed it. it's not fixed. I go inside and let them know I'd like my money back, minus the cost of parta. They argue with me, I relent and let them try again. 20 minutes later, significant improvement, but not pre-failure status. I tell them that. They tell me they can bleed it again, they're explaining to me that my brakes I had failed (I was a HEO for over 5 years, I know how brakes work, thanks). I told him us talking likely wasn't going to settle it, and that I'd dispute the charge (minus parts) with my company, and sorry we had to have a rough morning. because I wanted to give them a fair shake, (I came in slightly irritated because I had to drive into Atlanta metro on nonexistent brakes before bringing it back to the shop) I had my daughter drive my truck around. She noted the pedal pressure is significantly spongier than before, but she also says "I don't think it's dangerous or anything, it's just not close to how it was". I'm not going to dispute the charges, but I will wonder why it took 3 trips, an argument, and a third-party confirming the repair was "acceptable" but not to the pre-failure state. I will not be returnin, and I will not encourage people I know to go there.

My hyundai Genesis was in of abs. I took it to 4 locations and was told to take it to the…read moredealership. They proceeded to give me an estimate of $18,000. This car is a 2013, worth about $8,000. I laughed hysterically. One last call to Adam at Hanby Automotive, he said, "bring it in". My car is driving like a dream for $2300! They are the kindest people and saved me from buying a new car! If you want the best repair from great people, I highly recommend Handy Automotive!!!

If i could put 0 i came in looking for something simple, headlights and i wanted the white not the…read moreyellow lowlights. Dude that attempted to help was named Ryan an older lightskin bald dude. Told him make and model then he sold me headlights for 100$ probably cheaper options but thats not the point. They were the incorrect headlights because i went to a shop to throw them in and they didnt match my vehicle at all. Came back to get a refund and i wasnt even mad just wanted my money. He refunded the money then threw the receipt at me like its my fault! Called em out ofc but tht interaction turned me off to this location. Terrible attitude terrible!

i initially had a terrible experience where i was denied a return that i was promised id be able to…read moremake. after speaking with the manager, they were very understanding and helpful, and were willing to make the return. i believe i simply spoke with the wrong person, because this was the customer service I was initially looking for