I dealt with Ryan at Southern Off Road Specialties. I went in cold off the street, ordered my…read moreequipment put down the deposit, made my appointment, and they delivered me and amazing finished product. The workmanship and installation looks as good as if it had come originally from Toyota. They have definitely earned my business and I will be dealing with them again in the future.

This is my first visit to SORS in their new building! Not…read moreonly is The showroom fantastic with everything you could possibly want out and visible for you to see, but the crew at Southern off-road specialist really cares about making their customer happy! Just had a new Undercover put on the box of my new truck. It looks amazing the guys did great work and the guys at the front desk answered every question I had while wandering their showroom waiting for them to complete the install. I can assure you If you need any after market parts for your trucks or jeeps or whatever the guys at SORS will have all you need at a good price and with installers that take pride in their work and they aren't happy til you are happy!

Don't you just love when your check engine light comes on out of no where while you're driving on…read morethe road? Well, that happened to me recently and with my baby girl in the car. Normally, I wouldn't be so quick to take action, but with this new precious cargo in my backseat, I can't take any chances. I was almost home and remembered this AutoZone is right in the Publix shopping center I always go to so I thought, why don't I just go see if they have a code reader so I can at least get the code to help solve the problem. Or at least get to step one and help me know what the costs are going to be. When I walked in, no one was behind the counter but a gentleman quickly came over and asked how he could help. I told him my check engine light just came on and asked if he could plug in a code reader for me, and before I could even finish my question, he had already pulled it from the drawer below him and was ready to help. We walked out to my car in the parking lot, and he got everything all connected and quickly read off the code to me. He even wrote it on a post-it note for me to make sure I had it, which I then took a photo of in case I lost track of the post-it. I asked him what I owe, and he quickly told me I don't owe a thing, and to be safe. The sweetest guy and great experience!! I will certainly be back here for any future auto needs!

Cecil was awesome. I called into the store after have not one, but two bad total pro remanufactured…read morealternators from a different autozone location. I told Cecil what was going on and he told me he had a duralast gold (new, not remanufactured) waiting for me at the store. He remembered my name when I came in 30 minutes later and swapped the alternators, the difference was about $230 in price for the new alternator, but he didn't charge me anything! I was shocked and really appreciated that he understood the situation. I went into the original location I got the two prior and they told me they'd charge me the difference for the next best (remanufactured) alternator plus a small discount (10% ) so I would've still been paying out of pocket for one. Needless to say, I know what location and who I will be getting my parts from. Cecil, thanks for helping me keep my wife and daughter safe.

I got my car fixed here in the staff was super friendly!! they made a terrible experience go to a…read moregood one. They changed my battery and even walked to my car that would not turn on. I found their price to be very reasonable too.

Stopped in here on a recommendation to replace a back windshield wiper that was broken by a car…read morewash. Emily was able to ID which blade would be replacing the missing unit, and got it for me. She could tell I was wildly uncomfortable with this, and asked Chris to help walk me through it. It was pretty easy once you know what the attachments are for. Without that, you're looking around wondering how you can do anything without help. Thanks to Chris and Emily for a relatively easy experience and I felt great that I was able to address the issue and learn how to do it in the future.

Everything! Great Dealership ! I was a client for 10 years,…read morea very positive experience !

I purchased my new car from this dealership, and from the day I bought it, the cross-traffic sensor…read morewarning was already on. My salesperson, Jeff, was aware of the issue before selling me the vehicle and assured me that it would be repaired. Since then, I have made several attempts to get the problem fixed. Jeff repeatedly told me he would schedule an appointment, but I kept getting the runaround. Now, I can't even get in touch with him. I've also called the front desk multiple times, but I still haven't received any real assistance or clear answers. It's very frustrating because I feel like the priority was making the sale rather than standing behind the vehicle afterward. I purchased this car expecting honesty, good customer service, and support if an issue arose--especially one that was known before the sale. Instead, I've been left with an unresolved safety-related sensor issue and no communication. This has been one of the most disappointing car-buying experiences I've ever had. At this point, I feel like I have no choice but to take further action because I'm not getting the help I was promised. I simply want the dealership to honor its commitment and repair the issue they knew about before selling me the vehicle.

Sophia. Impeccable customer service. Answered every single question I needed with patience. Gave me…read morea great experience. I will be back specifically to this one, even though it's not the closest one to me. As long as Sophia is there. ...

Today I needed a new battery for my 2019 Mini Cooper S, now normally I would go to the dealership…read moreand pay for this type of service as the battery has to be registered to my vehicle. Upon seeing the window signage advertising Advance Auto Parts can check my battery - I stopped there first to see if it was the issue. I lucked out when Rico asked how he could help me today. After testing the battery it was confirmed. Although Rico had never replaced a battery in a Mini Cooper - it did not stop him from researching how to remove and replace the battery. BONUS that Advance Auto Parts can now register the battery to your vehicle. I could not have been more pleased with his professionalism, attention to detail and customer service. Amazing!!

I ordered what i thought was a splash Cover for my Tail Gate Ram…read morethey have only 2 splash clovers they sell online, I guess very easy to select the wrong one, i received email of receipt stating that what i order was for 2019 - 2026 Ram I waited to receive item only to return item at my cost. They acting like they could send the correct item after they have verified the return, they received it yesterday in the morning . Did not Process it, Called them asking if they process yet , no clear answer, they are also now are saying the end of April I might see the item. I Would Never order anything from this place. 4.14.2026 Today

Stop being lazy!!!!! When parts are backordered state this before the part is ordered not 24 hours…read moreafter the order,

Guys at the counter were very helpful and they all deserve a raise! It's also a great place to…read morerecycle your used motor oil too

Having shopped at Advanced Auto for decades, and this store since they opened, I was disappointed…read morewhen I ordered an air filter for my daughter's car and it was the wrong one. The website said it was a correct fit, but obviously wasn't. Oh well, it happens. I'll call this store, order a different one over the phone, and then return the wrong air filter. I was told it would be there the next morning, but when I stopped by it was still there. No problem, I was told. "It will be here on the next shipment," in an hour or so, they said. Still wasn't there. They called the place they ordered it from and surprise...they don't have it in stock, and "that's why they didn't send it to us." Seriously? "But we will order it from another place and have it here this evening" When I asked what they could do to make the situation "right" because they caused me to drive there multiple times for no reason. I was told they could take off 10%. 10% off an air filter? I was pretty frustrated and asked for a manager and was told he was one. I explained that wasn't good enough to make it worth it for me and when I said I would go to AutoZone a mile down the road, he again said that's the best they could do. I told him to forget the purchase. I originally stopped going to AutoZone because Advanced Auto was closer to me. Well, guess what...a mile of driving more to go to a place that always seems to have more things in stock and has better service is more than worth it. Don't bother with this store. They used to be good, but I'd say they've lost it. And frankly, the company website screwed things up to begin with, so I'm not touching Advanced Auto again.